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Palacio de los Duques Gran Melia

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Cuesta Santo Domingo 5, 28013 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Expedia
US$379
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Free cancellation until 28/09/21
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Hotels.com
US$379
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Free cancellation until 28/09/21
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Trip.com
US$379
US$355
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Free cancellation until 28/09/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (885)
360
Panoramas (59)
Room & Suite (555)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Palacio de los Duques Gran Meliá
Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 473 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the privileged Habsburg district next to The Royal Palace, The Opera House and The Cathedral, Palacio de los Duques Gran Meliá is a luxury urban resort offering 160 spacious rooms, many of them specially designed for families and 20 luxurious suites. This beautiful hotel, completely inspired on Velazquez’s master piece "Las Meninas", combines two historic buildings updated to an avant-garde style ( a 13th century convent and a 19th century Palace of Dukes of Granada de Ega ). The magnificent outdoor Patio of over 1000sqm is a lush green scenery with a peaceful atmosphere, the perfect spot to enjoy and relax.This prominent yard features a remarkable experience for Dining offering different atmospheres and services that feature contemporary versions of traditional spanish cuisine, including two restaurants and one cocktail bar. Other facilities includes a fitness center, Thai Room wellness center as well as a superb rooftop swimming pool and solarium offering breathtaking 360º views of the city as well as a frontal view over The Royal Palace. The Hotel is a member of The Leading Hotels of the World.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Historic Hotel
Languages Spoken
Spanish
1,127Reviews33Q+A79Room tips
Traveller rating
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Popular mentions
Las Vegas, Nevada66 contributions82 helpful votes
Hotel's Favourite
We stayed in this hotel the last summer honestly my wife and I spent a beautiful time in Madrid and a tour for other cities in Spain the hotel nice clean very comfortable room service staff excellent, plus location, well no complain about it, we just want to thank you guys for. So we got plans to return to Spain next summer and of course we'll back to Catalonia Plaza Mayor.
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Date of stay: August 2020
1 Helpful vote
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Carolyn L wrote a review Mar 2020
20 contributions25 helpful votes
A group of five of us stayed here and we loved our elegant , contemporary rooms and public spaces...The decor was stylish and impressive .... the hotel was close to most places we wanted to go to and we could walk... the buffet breakfast could have had less varieties & have fresher produce... but there were plenty of options... would stay here again...
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Date of stay: October 2019Trip type: Travelled with family
1 Helpful vote1 Repost
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Shatul P wrote a review Mar 2020
Atlanta, Georgia33 contributions40 helpful votes
Traveled with my family of four to visit Madrid and attend El Clásico. From the experience at check-in, to the bellhop service, to the morning breakfast, to room service, the overall experience has been top notch. This hotel caters very well to families. The staff is incredibly nice and warm. We had issues with our ticketsTo the soccer game and they spent almost 30 minutes trying to help us. They go above and beyond. We normally stay at Four Seasons or Ritz Carlton’s, and the service and experience was on par or better than that. This will be my first choice to stay when we return to Madrid.
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Date of stay: March 2020Trip type: Travelled with family
1 Helpful vote1 Repost
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Response from SandraHColoma, Guest Relations Manager at Palacio de los Duques Gran Meliá
Responded 8 Mar 2020
Dear shatulp, Greetings from the Gran Meliá Palacio de los Duques! Thank you very much for choosing us and for sharing your amazing feedback with Tripadvisor users. We always pay attention to every detail and we wish that our guests feel just like at home. It is a pleasure to know that you have enjoyed every beat of your stay, from the check-in process to the services we offer at our little palace. We are delighted to read that the experience and standards of Gran Melia Palacio de los Duques were up to Ritz Carlton or Four Seasons excellent service. Hoping to welcome you back here at your home in Madrid and make this second stay even better than your first one. Best regards, Sandra Hernández Guest Experience Manager
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pknho wrote a review Mar 2020
Barcelona, Spain139 contributions83 helpful votes
We have just returned from a memorable weekend stay at this superb hotel. We had access to the Red Level lounge which was really great, with nibbles and drinks available all day. The location is excellent with many of the important landmarks within walking distance. We were with our baby daughter so we requested a crib in our room which was ready and waiting for us when we checked in, they even left a little towel and baby bathing kit which was a very nice touch! The rooms were extremely quiet, we couldn’t hear anything from outside which meant we slept very well. Breakfast is very good with a good selection of dishes cooked to order, whatever you want really from usual breakfast fair, they will cook it! Lastly, the staff were all very engaged, friendly and helpful. There is a roof terrace which we could access but it was too cold to use it in February. I would definitely recommend and I hope to come back!
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Date of stay: March 2020Trip type: Travelled with family
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Response from SandraHColoma, Guest Relations Manager at Palacio de los Duques Gran Meliá
Responded 8 Mar 2020
Dear pknho, Greetings from Gran Meliá Palacio de los Duques! Thank you for your nice reviews and positive feedback. We really appreciate the time taken to share you opinion in TripAdvisor. We are delighted to hear that you have enjoyed every aspect of your stay with us, specially our convenient location and service. Our aim is to reach the highest satisfaction level of every single experience at Gran Melia Palacio de los Duques and remain at your service in order to assist you in every possible way. It would be a pleasure to welcome you and you baby back soon! Kind regards, Sandra Hernandez Guest Experience Manager
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irene d wrote a review Feb 2020
Madrid, Spain8 contributions7 helpful votes
America is a great staff member, the rooms are big and nicely decorated, staff is very good, the breakfast amazing we love this hotel, it’s location is walking distance from el retiro and all museums and palacio real!!
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Date of stay: February 2020Trip type: Travelled with family
1 Helpful vote1 Repost
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Response from SandraHColoma, Director de Relaciones con Clientes at Palacio de los Duques Gran Meliá
Responded 7 Mar 2020
Dear irenedZ1863SU, Greetings from Gran Meliá Palacio de los Duques! Thank you so much for such a wonderful and detailed review you have posted in TripAdvisor in order to shareyour experience with other travelers. We are delighted to know that you enjoyed your stay with us. We do feel thrilled for the compliments addressed to our staff for the attentive service you received from them, specially from America. We are glad we reached over your expectations with every little gesture and detail. We are looking forward to welcoming you soon and create another unforgettable stay at Palacio de los Duques. Kind regards, Snadra Hernández Guest Experience Manager
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PRICE RANGE
US$284 - US$501 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tryp ambassador hotel madrid, tryp hotel ambassador, tryp hotel madrid
FORMERLY KNOWN AS
Tryp Madrid Ambassador
LOCATION
SpainCommunity of MadridMadridPalacio / Ópera / Centro / Austrias
NUMBER OF ROOMS
180
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Frequently Asked Questions about Palacio de los Duques Gran Meliá
Which popular attractions are close to Palacio de los Duques Gran Meliá?
Nearby attractions include Royal Palace of Madrid (0.4 km), Gran Via (0.3 km), and Mercado San Miguel (0.5 km).
What are some of the property amenities at Palacio de los Duques Gran Meliá?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Palacio de los Duques Gran Meliá?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palacio de los Duques Gran Meliá?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Palacio de los Duques Gran Meliá?
Yes, valet parking is available to guests.
What are some restaurants close to Palacio de los Duques Gran Meliá?
Conveniently located restaurants include SteakBurger Gran Vía 55, Oven Mozzarella Bar, and Steakburger Arenal.
Are there opportunities to exercise at Palacio de los Duques Gran Meliá?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Palacio de los Duques Gran Meliá have an airport shuttle?
Yes, Palacio de los Duques Gran Meliá offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Palacio de los Duques Gran Meliá located near the city centre?
Yes, it is 0.9 km away from the centre of Madrid.
Are any cleaning services offered at Palacio de los Duques Gran Meliá?
Yes, dry cleaning and laundry service are offered to guests.
Does Palacio de los Duques Gran Meliá offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.