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Calle Lopez de Hoyos 4, 28006 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Additional 5% off
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Traveller (388)
Room & Suite (95)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barcelo Emperatriz
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 473 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
The newly opened Barceló Emperatriz is located in the best area of ​​Madrid: the "Barrio de Salamanca", next to the best boutiques and restaurants in the city, between the Paseo de la Castellana and Calle Serrano and with buses and subway a scarce meters will allow you to easily reach any point in the city. The hotel's 146 rooms are equipped with large beds with 300-thread-count sheets, a safe, a complete bathroom with a bathtub and shower, free coffee and tea service in the room, a bathrobe and slippers, as well as cutting-edge technology such as a connectivity panel. "Mini media Hub", free WIFI, 48 "television. We also offer our exclusive service "Guest Experience Service" that will provide everything you need to make your stay perfect and unforgettable. You can taste excellent dishes and Healthy menu in our Mutis Restaurant or disconnect by having a Cocktail in our Bar Eugènie.
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Room & Suite (95)95
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Rooftop pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Taxi service
Banquet room
Meeting rooms
Massage
Solarium
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, French, Spanish, Italian
Hotel links
Special Offer:Additional 5% off
1,151Reviews23Q+A27Room tips
Traveller rating
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Time of year
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Popular mentions
ahmedatia2012 wrote a review Mar 2021
Cairo, Egypt1 contribution
I stayed for 22 Days, and this hotel was excellent for long stay. All staffs are taking care of me during my time. Very decent and clean room. Also the location is good and the view. And it’s closer to IE business school
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Barceló Emperatriz, Other at Barcelo Emperatriz
Responded 3 weeks ago
Dear guest, First of all, we really appreciate your trust in us, and we hope that you have had a good return. It has been a pleasure to host you in Barceló Emperatriz during these 22 days and we would like to see you really soon around the hotel and Madrid. We are pleased to know that we have reached your expectations and that we made you feel like home. We have already told our teams about your comment, they are grateful to know that our passion for work had been recompensated. Thank you again for your opinion and your visit to our hotel Mr. Ahmed. You already know where you have you home in Madrid. Kindest regards, Barceló Emperatriz Team
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jonahNJ wrote a review Apr 2020
Pennington, New Jersey10,780 contributions515 helpful votes
+1
Hotel's Favourite
This magnificent hotel was “home” for my wife and I in Madrid during our journey through Spain. From the moment we entered the modern lobby with the friendly, welcoming staff, we felt right at home. Our check-in went smoothly and we headed up to our room—507. The lighting throughout the hotel creates a great ambience and this includes the lighting in the hallways. Our room was comfortable with a surprisingly generous amount of closet space. The bed was extremely comfortable, one of the most comfortable I have experienced in a hotel recently. The bathroom was spacious and spotlessly clean. I was very impressed with the housekeeping staff who not only provided the excellent daily housekeeping in our room, but also provided a nightly turn down service complete with the chocolate on the pillow. After our daily journeys, we were able to enjoy sitting in the lounge off of the lobby. The hotel also provided complimentary popcorn and tasty marshmallow sticks for guests. This was a nice snack before our dinners while in Madrid. This is a great hotel to stay at in Madrid. It was within walking distance of restaurants, cafes, a local train station and some cultural sites. My wife and I were very pleased with this excellent property and its outstanding staff.
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Date of stay: September 2019
Value
Rooms
Service
1 Helpful vote
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Response from ManagerGX, Customer Experience at Barcelo Emperatriz
Responded 8 Apr 2020
Dear guest, Thank you for choosing to spend the journey in Madrid with us at the Barceló Emperatriz. We are delighted to read that your stay was an enjoyable one as our goal is to make our home feel like yours providing a personalized service. We are glad to read that all the staff members contributed to your wellbeing whilst staying among us, specially the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Customer Experience | Barceló Hotel Group
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aakbarali wrote a review Mar 2021
7 contributions4 helpful votes
I was fortunate to stay here when the hotel reopened after being shutdown for about a year. The staff were extremely warm and welcoming. Carmen, the director, and Claudia were attentive and anticipated my needs. I have been here for 18 days and have had a chance to experience every nuance of this place. Rooms are excellent and the premium room has a nice terrace. The lobby bar is nice and quaint. The breakfast is great. Their cheesecake is awesome! I'll be back for sure!
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Date of stay: March 2021
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: A room with a large terrace is great especially during warmer months
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Response from Barceló Emperatriz, Other at Barcelo Emperatriz
Responded 3 weeks ago
Dear Mr. Akbarali, First of all, we really appreciate your trust in us, and we hope that you have had a good return. It has been a pleasure to host you in Barceló Emperatriz during these 18 days and we would like to see you really soon around the hotel and Madrid. We are pleased to know that we have reached your expectations and that we made you feel like home. We have already told our teams about your comments on behalf of the lobby bar, breakfast and our homemade cheesecake and they are grateful to know that our passion for work had been recompensated. Thank you again for your opinion and your visit to our hotel Mr. Akbarali. You already know where you have you home in Madrid. Kindest regards, Barceló Emperatriz Team
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Yanni Karayannis wrote a review Mar 2020
Astoria, New York1 contribution1 helpful vote
Excellent hotel, get the breakfast it’s totally worth it. Rooms are nice too.staff is good and it’s well located. We had a small misunderstanding during our stay and the hotel staff resolved it instantly.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from ManagerGX, Customer Experience at Barcelo Emperatriz
Responded 31 Mar 2020
Dear guest, We would like to thank you for the lovely review you shared following your recent visit to our Barceló Emperatriz hotel. We are delighted to read that we were able to match your expectations in many aspects such as our fantastic location and the room confort. We specially appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We're also pleased to read you liked our breakfasts which represents healthy eating habits that have become a better way to live and travel. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit to Madrid. Customer Experience | Barceló Hotel Group
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Michaelr wrote a review Mar 2020
Dublin, Ireland17 contributions51 helpful votes
Nice little hotel. Clean and comfortable. Bathrooms are very nice. King size bed. Rooms are clean but a little small. Breakfast is far too expensive at €27 pp. Little bar in reception is nice also. A little bit strange that there is a strip club next door but you would barely notice..
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Date of stay: March 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from Barceló Emperatriz, Other at Barcelo Emperatriz
Responded 3 weeks ago
Dear guest, First of all we´ll like to thank you for you coments and the time that you expend in sharing it. Its a pleasure for us to know that you highly enjoyed your stay with us in spite of your perception of breakfast and the dimision of the room where you stayed. We had take notes about your feedback and we look forward to see how to keep improving. Once more thank you for your review. Kind regards, Barceló Emperatriz Team
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Previous
PRICE RANGE
US$148 - US$249 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hesperia emperatriz hotel community of madrid
FORMERLY KNOWN AS
Hesperia Emperatriz
LOCATION
SpainCommunity of MadridMadridSalamanca (District) / Barrio de Salamanca / Castellana
NUMBER OF ROOMS
146
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Frequently Asked Questions about Barcelo Emperatriz
Which popular attractions are close to Barcelo Emperatriz?
Nearby attractions include Museo Sorolla (0.4 km), Museo Lazaro Galdiano (0.2 km), and Monument Glorieta de Emilio Castelar (0.2 km).
What are some of the property amenities at Barcelo Emperatriz?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Barcelo Emperatriz?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo Emperatriz?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Barcelo Emperatriz?
Yes, a parking garage, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Barcelo Emperatriz?
Conveniently located restaurants include La Gaditana Castellana, El Alino, and El Jardin del InterContinental.
Are there opportunities to exercise at Barcelo Emperatriz?
Yes, guests have access to a fitness centre and a rooftop pool during their stay.
Are any cleaning services offered at Barcelo Emperatriz?
Yes, dry cleaning and laundry service are offered to guests.
Does Barcelo Emperatriz offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Barcelo Emperatriz?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Barcelo Emperatriz?
Many travellers enjoy visiting Royal Palace of Madrid (3.0 km), Plaza Mayor (2.8 km), and Museo Cerralbo (2.6 km).