Glamorous and gorgeous, a hideaway in the Gothic area of Barcelona not to be missed. From the moment I entered the hotel I felt taken care of with an understated attention and with unquestioned quality. Diago could not have been more helpful and understanding. Sandra was amazing, gracious & responsive. The highlight of my stay was lunch on the roof top restaurant. The cuisine prepared with seasonal and local produce was scrumptious. The service impeccable. Thank you for an experience I would love to repeat.
Hotel Serras is a lovely property with a great location in the Gothic Quarter and large, well appointed rooms. Everything looks brand new and modern in style. The rooftop restaurant and bar (with pool) is beautiful and has a great view out over the Balearic Sea. But what REALLY stands out about the hotel is the service. The staff is all extremely warm and helpful, and they do an amazing job of making your stay comfortable and enjoyable. They really go the extra mile, not waiting for you to ask for things but making sure you're taken care of. I stayed here as the last stop on a trip to half a dozen 5 star hotels and the staff at Serras really stood out. Special shout out to Sandra, the restaurant manager, who was an absolute pleasure. There is no question I will stay at Hotel Serras any time I visit Barcelona!…
My husband and I are well traveled and have very high expectations. The Serras Hotel was absolute perfection! Starting with the room comfort and throughout with exceptional staff professionalism. Wonderful restaurant and THE best sangria!!! A special mention for Sandra (breakfast manager), who greeted us daily, by name, and remembering our food and drink preferences! We felt like family and cannot wait to return!!!
This was an amazing experience. From the time we entered the hotel to the time we checked out. We felt like family. Lauren and Diego always made sure we had what we needed and did not get lost. Housekeeping was impeccable. To our morning sunshine Sandra at breakfast! No matter how early we arrived she was there with a smiling face. We will definitely be back
Fantastic location with exceptional amenities to explore Barcelona. The staff is very attentive and the hotel small enough for individual attention. The Breakfast room manager, Sandra made us feel like we were part of the family and took such great care of us, it was very tough to leave. I would definitely recommend & hope to return!!!
WOW! What a treat. From the moment we walked in, we were treated royally. The room was lovely and the service exceptional. Snacks in our room and a lovely personalized welcome note. We had a private guide who commented he had never been treated so nicely. A wonderful rooftop bar and fabulous restaurant. We would return to Barcelona just to stay here.
Cara and her family have created an oasis that is worth a visit on its own! I'd been to Barcelona before, but this was an exceptional experience. I would go back to Barcelona just for the Serras Barcelona! The welcoming accommodating staff, the superb facility, the food! Everything was exceptional. Including dinner at the Rooftop Restaurant as the sun set. If my schedule includes Barcelona, it will include Serras Barcelona.
The property was modern, clean and beautiful. The entire staff was ready to serve and exceeded any expectations we had. Sandra, the breakfast manager became family! Claudia, at the front desk was more accommodating than any hotel employee I’ve ever encountered. If you want an amazing experience from service to food and room and amenities don’t hesitate and stay at Serras.
First rate in every respect! Superb staff!!! The staff was extremely friendly and took great care of my every need. The location is excellent. The rooms are excellent. The food is also excellent. Superb service!!
Fantastic boutique hotel with a wonderful staff, restaurant and amenities. Location was perfect to enjoy the marina, historic district and culture. We don't often recommend a place, but this one 5 star plus!