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Plaza Sant Francesc 5, 07001 Palma de Mallorca, Majorca Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 12/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sant Francesc Hotel Singular
Updated 12/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 88 hotels in Palma de Mallorca
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
The 5-star hotel is located inside a restored and renovated 19th-century mansion on the magnificent Sant Francesc Square, in the heart of the historic center of Palma de Mallorca. The property has 42 rooms and suites, many with wood-beamed ceilings and covered verandas, as well as others that feature original frescoes and moldings. Delicious culinary creations are served at restaurant "Quadrat" with al fresco dining in the garden. Cocktails are mixed at the lobby bar and served in our courtyard. Our rooftop features an impressive sundeck and pool with magnificent views over the city and are paired with our attentive service. If you want to feel pampered, give yourself a treat at our cozy Wellness space of cabins dedicated to your beauty and wellbeing. We have a car park agreement close to the hotel with special fares including valet service. The most important historic monuments are located close by: the cathedral, the Royal Palace of La Almudaina, "La Lonja" fish market and the Arab Baths. A team of architects, interior designers and landscape architects have designed rooms and created outdoor spaces that are sophisticated, harmonious and inviting. An exquisite collection of contemporary art and photographs adorns the walls and many of the works were specifically commissioned for the hotel.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Meeting rooms
Spa
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Poolside bar
Rooftop bar
Facial treatments
Massage
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Quiet
Languages Spoken
English, French, Russian, Spanish and 3 more
741Reviews20Q+A95Room tips
Traveller rating
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Popular mentions
Akbar H wrote a review Today
We were very excited to stay at this property and it is very aesthetically pleasing but it is definitely missing the mark when it comes or luxury service. The room had both AC and hot water issues which are unacceptable at the rate. The staff did not know how to mitigate altho they tried to have maintenance check a few times. Offered us nothing in return. And on top of that also tried to charge 25 euros for 2 coffees while we were waiting for our room to be ready. Nice property design, cute rooftop, great location - that’s it.
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Date of stay: July 2021Trip type: Travelled as a couple
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Cordelia D wrote a review 14 Jul
We stayed here for a couple of nights at the beginning of our honeymoon and it was great. The staff were super friendly and accommodating, the room was very spacious with a HUGE bath and great shower and they kindly gave us a bottle of delicious cava as a celebratory gift which was a nice touch. The breakfast was delicious and freshly prepared, staff were helpful in booking restaurants for us and helping with our planning, including getting us into a couple of places we couldn’t get hold of. The pool on the roof is absolutely great after a few hours of walking around Palma, having a cocktail and relaxing is wonderful. I would 100% recommend this hotel if you are going to Palma. The only criticism would be the very small gym with limited equipment and in Wifi. Otherwise a perfect hotel
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Date of stay: July 2021
Cleanliness
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Response from Miguel García Feliz, General Manager at Sant Francesc Hotel Singular
Responded 2 days ago
Dear Cordelia D, We are over the moon, delighted and happy to learn about your experience with us - thank you of course for posting this lovely review, following your recent stay earlier this month. It was a very special stay indeed, beginning of your honeymoon, and I'm so proud to read that we met your expectations. You are absolutely right, we do not to have a big gym - we call it "Fitness Room", but nicely equipped so that someone can exercise "a bit" indoors during their stay if they wish to (all from Technologym, we do have a elliptical and a treadmill, and also TRX equipment, a bench and some free weights - not too heavy!). We would love to see you both back soon - maybe for that 1st wedding anniversary! In the meantime, Wishing you all the very best, Warmest regards, Miguel
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fizzychris wrote a review Jun 2021
Devon, United Kingdom
A 5* hotel that is unstuffy, super friendly, beautiful and efficient throughout. We had a brilliant stay with our son and his fiancée and could not have been better looked after by everyone. The attention to detail in rooms and all around the wonderfully restored mansion is superb. The front office team were super helpful in recommending restaurants, (not off a prescribed list, but the ones they loved and visited). We often visit Palma and will return now to the Singular every time!
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Date of stay: June 2021
Rooms
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Response from Miguel García Feliz, General Manager at Sant Francesc Hotel Singular
Responded 2 days ago
Dear fizzychris, Greetings from Palma! Thank you for your positive review and kind comments, following your recent stay with us. Happy to learn that you enjoyed your experience and that we earned your trust and support. The team and I are looking forward to welcoming you back soon, In the meantime, Wishing you fun (and healthy) summer ahead, Warm regards, Miguel
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BigDaddy wrote a review Jun 2021
Bloomington, Indiana
Shout out to Lluis who makes the finest cappuccino in all of Mallorca and is incredibly nice, to the wonderful Francesca kids practice their Spanish, to Pico fit the great drinks and even better conversations, and finally to Diego for making my family feel at home. The hotel is beautiful and in fact better than the pictures. Linger for a leisurely breakfast breakfast with your family. Will be back and highly recommend
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Date of stay: May 2021Trip type: Travelled with family
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Response from Miguel García Feliz, General Manager at Sant Francesc Hotel Singular
Responded 2 days ago
Dear Wanderer63073124747, Thank you for your lovely review and positive comments, following your recent stay at Sant Francesc Hotel. No need to say that your words will be shared with my colleagues, especially the ones you mention. Means the world to me that our guests recognise the friendliness and professionalism of this incredible team I'm lucky to enjoy every day. The team and I are looking forward to welcoming you back soon, In the meantime, Warmest regards from Palma, Miguel
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MAD52MAA wrote a review May 2021
Stockholm, Sweden
+1
My husband and I have just come back from a 3-days staycation in Palma at Sant Francesc and being in the hotel business myself I am usually at edge, noticing faults, disappointed with someone among the staff but instead we felt utterly relaxed from the “meet-and-greet” until time of check-out. The staff did everything to make us feel welcome and spoilt. There are a few I could mention but that wouldn’t be fair to all those who worked back of the house. The food was lovely so was their wine list in the Roof Top Bar, we never tried the main restaurant as we had booked other restaurants in town for this trip. The whole hotel is very tastefully restored. Our room was spacious, clean and quiet . The Spa and gym areas are small but works and my massage was top. The only thing, if anything, that I wasn’t fully happy with was the shower in the bathtub that was very slippery in your hand when you have shower gel on your hands, the architect should have tried the shower, unfortunately this is often a problem in hotels. We will most certainly go back and we highly recommend the hotel as it is also in a perfect location, in walking distance to restaurants, shopping and cafes with beautiful old buildings and churches along the way.
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from Miguel García Feliz, General Manager at Sant Francesc Hotel Singular
Responded 2 days ago
Dear Mad52MAA, Thank you for posting your positive review, following your recent stay at Sant Francesc Hotel. We of course, thank you for the support and all the kind and positive comments as a result of your experience, but must thank you also for your constructive feedback. Will definitely look into this matter you just highlighted with the bathtub. Looking forward to welcoming you back soon, In the meantime, Warmest regards from Palma, Miguel
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PRICE RANGE
US$229 - US$470 (Based on Average Rates for a Standard Room)
LOCATION
SpainBalearic IslandsMajorcaPalma de MallorcaCort
NUMBER OF ROOMS
42
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Frequently Asked Questions about Sant Francesc Hotel Singular
Which popular attractions are close to Sant Francesc Hotel Singular?
Nearby attractions include Catedral de Mallorca (0.4 km), Terrazas de la Catedral de Palma (0.4 km), and Basilica de Sant Francesc (0.05 km).
What are some of the property amenities at Sant Francesc Hotel Singular?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Sant Francesc Hotel Singular?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sant Francesc Hotel Singular?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sant Francesc Hotel Singular?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Sant Francesc Hotel Singular?
Conveniently located restaurants include Cannibal Cantina Bistro, Giovanni L. Gelato Deluxe, and Sa Bodegueta.
Are there opportunities to exercise at Sant Francesc Hotel Singular?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Sant Francesc Hotel Singular have an airport shuttle?
Yes, Sant Francesc Hotel Singular offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sant Francesc Hotel Singular?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sant Francesc Hotel Singular?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Catalan.
Are there any historical sites close to Sant Francesc Hotel Singular?
Many travellers enjoy visiting Sa Llotja (0.8 km), Palau de l'Almudaina (0.5 km), and Convento de Santa Clara (0.2 km).