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Hotel Carlton

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Traveller (732)
360
Panoramas (11)
Room & Suite (367)
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About

#22 of 51 hotels in Bilbao
Location
Cleanliness
Service
Value
Travellers' Choice
Founded in 1926, the Hotel Carlton is one of the landmark buildings and the most majestic hotel in Bilbao. Declared an Architectural, Artistic, Historical and Cultural Monument, over its history the building has witnessed important social and cultural events.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Taxi service
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Historic Hotel
Charming
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Price:15% off room rate

Location

Plaza de Federico Moyua 2, 48009 Bilbao Spain
Name/address in local language
Hotel Carlton
1,323Review14Q+A100Room tips
Traveller rating
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mamadavinci2017 wrote a review Feb 2024
Charleston, South Carolina110 contributions56 helpful votes
Dirty bathrooms are not a favorite experience. A daily free beer was nice. Interior design was ghastly and customer service was worse. Business office needed to be specially opened with master key. Walls are paper thin. Gym was saving grace. The location was perfect.
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Date of stay: February 2024Trip type: Travelled on business
Room Tip: If you want parking - reserve ahead.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from YOLANDA D H, Marketing at Hotel Carlton
Responded 6 Feb 2024
Dear guest, we want to thank you for your stay at the Carlton hotel and also for sending us your comments about your experience. We are very sorry that the hotel has not met your expectations, in reference to cleanliness, it seems strange to us, it must have been an incident punctual since our cleaning service has good ratings... We hope that you will give us a new opportunity to stay with us on the next occasion and that you will be able to enjoy a complete accommodation. Best regards. Yolanda DH Aránzazu Hoteles PR Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Oystein F wrote a review Oct 2023
Oslo, Norway51 contributions54 helpful votes
Hotel's Favourite
Very nice hotel in central Bilbao, only few steps away from restaurants, shopping etc. And just a 10 min walk from the Guggenheimer museum, and 15 min from the old town. The rooms are nice and clean, and the staff is very friendly - I`m happy to recommend this hotel to anyone visiting Bilbao
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Isabel T wrote a review Dec 2023
Barcelona, Spain25 contributions6 helpful votes
Previously have had great service at the Hotel Carlton, however on this occasion stopped for a drink with a friend and we were served by the rudest waiter ever. We won’t be returning anytime soon.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from YOLANDA D H, Marketing at Hotel Carlton
Responded 3 Jan 2024
Estimada clienta, lamentamos profundamente que nuestro servicio de bar no cumpliera con sus expectativas, no tenemos los datos suficientes para conocer la incidencia, si necesitara contactar con nuestro personal, no dude en hacerlo, porque estamos seguros que se debió tratar de algo puntual, ya que nuestros equipos tienen muy buenas valoraciones, tanto por su servicio, como en el trato personal. Reciba un cordial saludo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Virginia2002 wrote a review Oct 2023
Fairfax, VA345 contributions254 helpful votes
My husband & I stayed here for 1 night & had booked a double superior. We arrived mid afternoon so were able to check in right away. The front desk personnel were especially good and fast with our check in. We were given a room on the 4th floor. The room had hard wood floors, a king bed, good lighting, a refrigerator & a safe. It was a good size room. The bed was very comfy. Our bathroom was big. It was split up with a area with 2 sinks & another "room" with a walk in shower and jacuzzi tub. The lobby was beautiful. We had a drink with friends in the bar. It was nice & had good prices. Also the Carlton has a great location. It was a wonderful place to stay for our 1st night in Spain. This is a hotel I'd stay at again.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Linda I wrote a review Sept 2023
Kilmarnock, United Kingdom195 contributions92 helpful votes
Just a great hotel well situated in Bilbao. The breakfast is excellent. The serving staff are superb. The Terrce bar outside on the square was brilliant. And a shout out for wonderful service to Julene who helped me with boat tour information and had to magnetize my room and three times..... A wonderful stay. PS: a bath to soak for me and a shower for my partner - great bonus.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Try the terrace bar. Blissful
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Barbara P wrote a review Sept 2023
Piney Flats, Tennessee64 contributions36 helpful votes
Beautiful hotel looking out on fountain and flower. Very walkable to museums,shopping,old city. Rooms of 5th and 6 floors have balconies which was nice. Beautiful lobby and large room with nice view.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Level 5&6 have nice balconies
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Binnaz B wrote a review Sept 2023
3 contributions2 helpful votes
İf you are single, you cannot get city view from your room! you get interspace🙈😃😉just for the single people, it is a punishmemt a kind of hotel policy I guess 🙈 dont ruin your trip the hotel location is good anyway. The room is clean. Enjoy your trip.
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Camper540651 wrote a review Sept 2023
Marrakech, Morocco84 contributions60 helpful votes
Excellent hotel in the center of the Moyua area. Metro stops so near to hotel as was the bus to airport. The bedroom was very spacious with a balcony and able t see the beautiful roundabout covered in flowers.The breakfast was excellent with so many choices I got pancakes specially made every morning and on our last morning we had glass of bubbly. The staff were very helpful Maria tried to print my boarding pass and be as helpful as could be .I would recommend the Carlton as a hotel well worth a stay
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hugo v d. Tatzenweide wrote a review Aug 2023
Los Angeles, California510 contributions91 helpful votes
+1
Very nice Hotel, with decent rooms, great and spacious bathroom, separate WC, The beds are great. The only backdraw is the traffic, starting at 6:30 in the morning, you might be able to hear on a low volume. Bit this is nothing which really bothers. The location is perfectly fine and within walking distance, to the Guggenheim Museum, (~ 10 minutes) the old town, (~14 minutes) and to other tourist Hot spots. Anyway, breakfast is very good and the Hotel worth to stay for sure. Nice and friendly staff as well.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lesley C wrote a review Jul 2023
Yorkshire, United Kingdom138 contributions9 helpful votes
We stayed in Room 413, a superior room. Looking at the front of the hotel, it is the room on the 4th floor with the round window. The room was spacious with a super king comfortable bed. The bathroom had a bath tub and over bath shower. There was a complementary minibar, coffee pod machine and kettle. We organised a late check out for 7.30pm at a reasonable cost if €60 which extended our last day in Bilbao with comfort. We were very satisfied with the accommodation, staff and location. The bus for Bilbao airport picks up just outside the hotel - €3 each.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
HK$986 - HK$1,471 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carlton hotel bilbao
LOCATION
SpainBasque CountryProvince of VizcayaBilbaoAbando
NUMBER OF ROOMS
142
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL CARLTON - Updated 2024 Prices & Reviews (Bilbao, Spain)

Frequently Asked Questions about Hotel Carlton
Which popular attractions are close to Hotel Carlton?
Nearby attractions include Bilbao Fine Arts Museum (0.4 km), Azkuna Zentroa (0.3 km), and Palacio de la Diputacion (0.2 km).
What are some of the property amenities at Hotel Carlton?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Carlton?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Carlton?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Carlton?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Hotel Carlton?
Conveniently located restaurants include Kali Orexi by Labocatorio, Perita, and Cevitxef.
Are there opportunities to exercise at Hotel Carlton?
Yes, guests have access to a fitness centre during their stay.
Is Hotel Carlton located near the city centre?
Yes, it is 0.3 km away from the centre of Bilbao.
Are any cleaning services offered at Hotel Carlton?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Carlton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Carlton?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.