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Mercure Hotel Dortmund City

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Traveller (50)
Room & Suite (24)
Dining (1)
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About
  • Excellent27%
  • Very good45%
  • Average19%
  • Poor5%
  • Terrible4%
The 3 star Mercure Dortmund City has 82 rooms and is located in the centre of the city. The modern hotel offers WLAN, a cosy bar and a meeting room for up to 45 people. It is a 5 minute walk to the main train station, museums, the concert hall and many other attractions. Convenient public transport takes you to Westfalenhalle events hall and Westfalenstadion stadium. The hotel is an ideal base for business and tourist activities in and around Dortmund.
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Property amenities
Wheelchair Access
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
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Room features
Non-Smoking Rooms
Air Conditioning
Smoking rooms available
Accessible rooms
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
302Restaurantswithin 0.5 km
50Attractionswithin 0.5 km
Reviews (441)
Filter reviews
165 results
Traveller rating
42
74
32
8
9
Traveller type
Time of year
LanguageEnglish
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42
74
32
8
9
Show reviews that mention
All reviews the main railway station dortmund city smack bang good size hotel entrance would stay here again recommend this hotel great breakfast buffet long weekend restaurants and bars wi fi clean rooms on foot minute walk excellent location football stadium centre
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1 - 5 of 165 reviews
Reviewed 5 weeks ago

The hotel is very convenient to the main railway station and when the renovations to the building in which the hotel is located, will be very pleasant. The room was OK and the INternet connection fine. Staff very helpful.

Review collected in partnership with Accorhotels.com
Thank PeNor
Reviewed 2 August 2018

The bathroom is well equipt with accessories. The hot shower is very comforting. The cleaning staff is very courtious. The view from our breakfast room was picturesque. The room temperature with the air conditionair being used at bed time feels just right.More

Thank tomasatrinidad
Response from MercureDortmundCity, Leiter Gästebetreuung at Mercure Hotel Dortmund CityResponded 3 August 2018

Dear tomastrinidad, thank you for the 5/5 rating! It is excellent that you enjoyed your time at the Mercure Hotel Dortmund City and that we could exceed your expectations. That’s what we like to see and what the team is aiming for. We hope to...More

Reviewed 16 July 2018

Having read several reviews we didn't have high expectations but we were happily surprised. Car parking is simple and a short walk to the hotel. Check in was very quick even though we were early and the rooms were much nocer than we were expecting....More

Thank davidw200986
Response from MercureDortmundCity, General Manager at Mercure Hotel Dortmund CityResponded 17 July 2018

Thank you for the 5/5 rating David W. It is excellent you enyojed your time with us and that we could exceed your expectations. That´s what we like to see. Great that you could make use of the car parking lot "Am Freistuhl" and of...More

Reviewed 20 June 2018

The room is nice and they offer bathtubs. The parking and entrance are terrible. The staff not helpful. Checked in this evening and truly unhappy. Asked for extra pillows at 8 pm and they said they could bring them to us after 10:30 pm. Not...More

Thank margiestark
Response from MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund CityResponded 21 June 2018

Dear margiestark, thank you for staying at our hotel and for giving your feedback to us and the tripadvisor community. Unfortunately their are plenty of things to improve for us and we did not offer the service that you expected. Fortunately we really care for...More

Reviewed 7 June 2018

I could spend only one night at this hotel but if I travel to Dortmund again I will choose it. The bed was first class comfortable. There is enought place in the room, big TV, free internet connection with normal speed. There is air condition...More

1  Thank szelkakas1979
Response from MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund CityResponded 13 June 2018

Dear szelkakas1979, thank you very much for staying at our hotel during your travel to Dortmund. We appreciate that you are sharing your experience with the tripadvisor community. It is great to receive such positive feedback and I will be happy to share it with...More

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Questions & Answers
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davidfX2110ZB
26 April 2018|
AnswerShow all 4 answers
Response from MercureDortmundCity | Property representative |
Hello David, I just called the taxi company here in Dortmund, their system did not work but they told me: a taxi should be around € 20,00 per car, for eight people you will have to take two cars or order an large cabin car... More
1
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Msam93
28 February 2016|
AnswerShow all 2 answers
Response from Andrew W | Reviewed this property |
I would use the shuttle bus which takes you to the main Dortmund railway station. From there it's about a 10 minute walk to the hotel.
0
Votes
Andrew W
15 September 2015|
Answer
Response from MercureDortmundCity | Property representative |
Answered via personal message. Mercure Dortmund City
0
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Google Translation
Room Tips
"The air conditionair works well!!!!!!!! over 30 degrees"
tomasatrinidad
2 Aug 2018
Read review
"Fourth floor was very quiet."
davidw200986
16 Jul 2018
Read review
"Rooms are on the 3rd, 4th & 5th floor. I prefer to choice a room on the 4th or 5th floor."
RE14
28 Apr 2017
Read review
"Avoid room 424 at all costs"
Moth
14 Apr 2017
Read review
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PRICE RANGE
US$82 - US$220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accor hotel dortmund city
LOCATION
GermanyNorth Rhine-WestphaliaDortmund
NUMBER OF ROOMS
82
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