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About
#37 of 305 hotels in Frankfurt
Location
Cleanliness
Service
Value
Iconic, impressive and ideally situated – this is Hilton Frankfurt Airport at THE SQUAIRE. The stylish hotel offers direct pedestrian access to Terminal 1 at Frankfurt Airport and is located above the ICE high speed railway station. With the direct connection to the motorway, Frankfurt’s city center is only 15 minutes away by car. 249 fully soundproof guest rooms and suites feature warm decor and top quality furnishings throughout. The hotel's 83 Executive rooms and 17 suites offer even more space, upgraded amenities and access to the exclusive Executive Lounge. Meeting and conferencing facilities include 11 contemporary function rooms with latest business technology and the spectacular Ballroom Globe for events up to 500 guests. Further facilities include a state-of-the-art business center, 24-hour fitness area with sauna and steam bath as well as the elegant restaurant RISE and The FIFTH, Lounge & Bar in the light-flooded atrium of the hotel.
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Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Car hire
Business Centre with Internet Access
Parking
Wifi
Paid wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Highchairs available
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Sofa
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Business
Green
Languages Spoken
English, French, Spanish, Catalan and 2 more
Location
67Somewhat walkable
Grade: 67 out of 100
24Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
Contact
The Squaire, Am Flughafen, 60549 Frankfurt, Hesse Germany
Name/address in local language
Getting there
Car HireSee all Frankfurt car hire
3314Reviews64Q+A100Room tips
Reviews
Traveller rating
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Free upgrade to an Executive room which was nice, clean and didn't feel cramped. Efficient, friendly check in staff. Executive lounge open till 9 pm, but no staff in sight and no food at 8.30pm which was disappointing. Glad I didn't pay for this!
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Simona Grimm, Marketing at Hilton Frankfurt Airport
Responded 1 week ago
Dear F6915TRthomasg, Thank you for taking the time to share your personal experience of your stay at the Hilton Frankfurt Airport with us and for rating us on TripAdvisor. Our Executive Lounge is currently open from 12pm until 9pm. As also listed on our website, Happy Hour with evening drinks and canapés takes place from 6pm until 8pm. After the pandemic and a big shortage in staff, we are still building up our Team and recruiting employees, so we are very confident that we can soon offer longer service times for our guests. We hope to welcome you again as a guest at the Hilton Frankfurt Airport in the future. Best regards, S Grimm Hilton Frankfurt Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
I was very concerned about earlier reviews on TA related to breakfast or lack thereof. I actually delayed booking a night’s stay until after receiving our negative covid test in Greece and until I was forced to enter a hotel name for our Germany paperwork. And of course the room price had risen significantly by the time I booked. The hotel was hard to find (horrible signage and airport staff seemed unaware of the hotel’s location. Once we found the hotel I must say I was impressed. The girl at checkin was so kind and welcoming, adding my Hilton # to the reservation, upgrading us to the executive floor and making a breakfast reservation. She even helped with internet access and directed us to a nearby area in the mall/train station for dinner. As a Hilton gold member the breakfast was complimentary. Because of covid the hotel serves your choice of breakfast items from a substantive menu (rather than a self-service buffet). Omelets and muesli were excellent and the coffee pot at the table was much appreciated. Room itself was spacious with both a tub and shower in the bathroom. A very classy Hilton!…
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from R Bitzer, Other at Hilton Frankfurt Airport
Responded 25 Aug 2021
Dear ChicagoJanice, Thank you! for sharing your personal experience about your recent stay at the Hilton Frankfurt Airport. I am particularly delighted about your feedback about the team. Indeed our team is our biggest asset. Especially in these days when restrictions pose additional challenges both to guests as well as to hoteliers. I am glad you trusted us and made your reservation. Our restaurant is open for breakfast but due to social distancing we ask travelers to make a reservation upon arrival. No slot available, we deliver breakfast to your room. As a member on our loyalty program we appreciate your dedication. Dear ChicagoJanice, I hope you have a pleasant onward journey, and we look forward to welcoming you again. Kind regards RBitzer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Took a long time to get checked in, probably 10 people waiting and only 1 person behind the counter. Booked 2x double rooms. Was told that we got an upgrade, but turned out to be only one double room. Was told that there were 4 beds, but only 2. Had to argue for quote some time to finally get the second room, that I already paid for. Keycards didn't work after that, so had to go up and down several times until it fi ally worked. The major disappointment was the restaurant that served pizza from the freezer. 17 euro for freezer pizza, really? It wasn't even properly heated. Asked the waitress and the looked really ashamed while admitting they were serving freezer pizzas. But did not get any discount.
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Date of stay: March 2023Trip type: Travelled with family
Room Tip: Expect long waiting time at check in. Don't order pizza in the restaurant.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Simona Grimm, Marketing at Hilton Frankfurt Airport
Responded 3 weeks ago
Dear Henric C, Thank you for taking the time to rate us on TripAdvisor. Please accept our sincere apology if your stay was not up to your expectation. Thank you for providing me the details of your stay via e-mail. As already discussed by email, I forwarded your feedback to our concerned managers to take the necessary actions. You will hear back from me via email. We hope that what happened will not prevent you from staying with us again and we look forward to welcoming you back soon. Have a great day and best regards, Simona Grimm Hilton Frankfurt Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the second stay at this hotel. It is located above the main railway station of the airport and as far as I know is the only hotel round the airport where you can have a room looking on the outside with woods all around. The room was comfortable and big enough and very quiet. I was staying overnight between flights and did not use any other facilities. It is a very convenient location to explore Frankfurt and the surrounding area considering the big train station is just there, yet the airport terminals are also very close by. I stayed recently at another hotel at the airport to try something different and much preferred the Hilton, even though the other hotel is supposedly more luxurious. The only negative comment: the hotel is very- very badly signposted and it took forever to find it from the airport terminal! Follow sign for Banhof ( railway station) or for Marriott/ Sheraton hotels and once you are by the Sheraton, follow signs for Double Tree. The Double Tree hotel is next to the Hilton, but the Hilton is not signposted! Once you reach the plaza where the train station is, the hotel is on your right, one floor up. The hotel website has no guidance whatsoever of how to find it. I am someone who generally does not get lost yet spent a good 30 minutes trying to find it. Did not help that airport staff did not seem to know where it was either!…
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Date of stay: November 2022Trip type: Travelled solo
Room Tip: Follow sign for Banhof ( railway station) or for Marriott/ Sheraton hotels and once you are by...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Simona Grimm, Marketing at Hilton Frankfurt Airport
Responded 3 weeks ago
Dear ailLondon15, Thank you for taking the time to share your recent experience in Hilton Frankfurt Airport and for giving us perfect feedback. We are pleased to read that you enjoyed your time with us and that you were satisfied with our service and facilities. Thank you as well for the constructive feedback concerning the signage at the airport. We are currently working on better directions on our website to make it easier for our guests to find us. Also, we will try to arrange a better signage for our hotel with the airport. Only with guest feedback like yours we can consistently improve, so thank you again for taking the time for a detailed feedback. We are looking forward to welcome you back to our hotel next time you will travel to our area - please let us know if we can assist with booking and arrangements. Kind Regards, Simona Grimm Hilton Frankfurt Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For those seeking affordable luxury, this five-star experience offers the perfect solution. Not only is the location ideal, but the staff is friendly and accommodating, making for a truly enjoyable stay. The rooms are kept clean and comfortable, while the breakfast area offers a pleasant atmosphere to start your day off right. All in all, it's an excellent choice for those looking to indulge in a little bit of luxury without breaking the bank.
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Date of stay: February 2023Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Simona Grimm, Marketing at Hilton Frankfurt Airport
Responded 3 weeks ago
Dear Emilie M, Thank you for taking the time to share your recent experience in Hilton Frankfurt Airport and for giving us your positive feedback. We are happy to read that you enjoyed your time with us and that you were satisfied with our service and facilities. We are especially happy that you felt well looked after by our staff. We are looking forward to welcome you back to our hotel next time you will travel to our area - please let us know if we can assist with booking and arrangements. Kind Regards, Simona Grimm Hilton Frankfurt Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Merchant Adventurer wrote a review Feb 2023
Christchurch, New Zealand593 contributions109 helpful votes
+1
I had an unexpected stay in Frankfurt due to an outage with Lufthansa's IT systems. I booked into the Hilton Frankfurt Airport to avoid the utter chaos at the terminal. The hotel was comfortable and the room was surprisingly spacious.
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Date of stay: February 2023Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Simona Grimm, Marketing at Hilton Frankfurt Airport
Responded 5 weeks ago
Dear Justin H, Thank you for taking the time to share your recent experience in Hilton Frankfurt Airport and for giving us perfect feedback. We are pleased to read you enjoyed your time with us. We are looking forward to welcome you back to our hotel next time you will travel to our area - please let us know if we can assist with booking and arrangements. Kind Regards, Simona Grimm Hilton Frankfurt Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recall fondly the first time I visited this hotel and required lounge access for a long layover, without charge. They accommodated because of my diamond status, but it was very much appreciated as we were only here as a layover. I will never forget that kindness as I was not a paying customer. I've seen some less than complimentary reviews of late in trip advisor, so wanted to set the record straight. I arrived in February, 2023. The lounge was open unattended from noon and attended from 5pm onward and had coffee and a few light snacks. I came back at 6pm to a full dinner, including soup, sandwiches, fruit, bread, cheese and cheese options, among others. Not only was beer and wine served, but also alcohol. Happy hour was between 6-8, and it was more than sufficient. I very much appreciate the attention of Tabitha and Mariel, as they were both attentive to restocking the food ab]nd beverage options, but also attended to bussing tables. Moreover, they were both very cordial and pleasant to deal with in all situations. Although the rooms have dated USB adapters, the hotel is still wonderful. The electrical connections will no doubt be upgraded soon with more modern electronic connections as technology develops, so don't let that deter you from your stay, as most people carry connectors that interface with their destinations anyway. Cheers!…
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Simona Grimm, Marketing at Hilton Frankfurt Airport
Responded 20 Feb 2023
Dear We_love_to_Journey, Thank you so much for taking the time to share your personal experience of your stay with us. We really appreciate the positive feedback, the fantastic 5 star rating and are happy to read that you enjoyed your time at Hilton Frankfurt Airport. We are especially pleased that you felt well looked after by our staff. We are looking forward to welcome you back to Hilton Frankfurt Airport in the future. Please let us know if we can help with booking or arrangements. Kind regards, Simona Grimm Hilton Frankfurt Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at this hotel many times in transit or as a pre-post holiday stay. Unfortunately the hotel’s standards have fallen. Breakfast staff was great one day and awful the next. The blonde lady at the front of the restaurant is short tempered and rude. The executive lounge is seemingly open for a minute each day. And the rooms are falling apart. As a Diamond Hilton Honors member, there was no bottled water, and nothing special provided. While convenience makes this hotel an ideal spot, I think they have “let things go” in the wrong direction.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Simona Grimm, Marketing at Hilton Frankfurt Airport
Responded 27 Jan 2023
Dear AlexBuckFL, first of all, thank you very much for taking the time to share your personal and detailed feedback with us, yet I am sorry to read that our services and facilities were not fully up to your satisfaction. I would like to apologize for any inconvenience this has caused you. Please rest assured, that we do take guest feedback very seriously and your comments will be forwarded to the concerned managers. We are happy to announce, that since December our Executive Lounge opens daily at 12:00pm with coffee, soft drinks and healthy snacks for our guests. From 6:00 - 8:00pm executive guests can join for Happy Hour at the Executive Lounge for canapés, alcoholic and nonalcoholic drinks. For Hilton Honors Member (Silver, Gold and Diamond) we do offer bottles of water at no cost in the room, which can be taken from the minibar. Thank you again for sharing your personal experience. With the help of our guests we can improve our future services and facilities. We hope to welcome you again soon in our hotel to provide you with a far better service than what you experienced and convince you again of our hotel. Kind Regards, S. Grimm Hilton Frankfurt Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quick and easy check in by friendly staff. As a diamond had access to the Exec Lounge but unfortunately the food offering is very poor minimal effort put in by the hotel. The wine selection is Germany only other choices would have been a g.ood addition. Rooms are fairly large with a good sized bathroom. Best thing about hotel was buffet breakfast which was wonderful on the 2 occasions i stayed.
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Date of stay: January 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Simona Grimm, Marketing at Hilton Frankfurt Airport
Responded 23 Jan 2023
Dear AWJC, Thank you for taking your time to share your personal experience with us. We are pleased to see your positive rating and that you enjoyed your stay at our hotel. We are especially happy that you felt well-looked after by our staff. Please rest assured that your comments are well noted and we will take this into account for our continuous improvement. We are looking forward to welcome you again next time you travel to our area. Kind regards, S. Grimm Hilton Frankfurt Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you are traveling though Frankfurt or have an early morning flight, the Hilton Frankfort is an excellent choice. It is not a luxury hotel, but very nice, clean, well-appointed and offers an ample breakfast buffet that has a wide array of choices.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Simona Grimm, Marketing at Hilton Frankfurt Airport
Responded 23 Jan 2023
Dear FarAway10800946696, Thank you for taking your time to share your personal experience with us. We are pleased to see your 5*-rating and happy to hear that you enjoyed your stay at our hotel. We are looking forward to welcome you again next time you travel to our area. Kind regards, S. Grimm Hilton Frankfurt Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$185 - US$265 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHesseFrankfurt
NUMBER OF ROOMS
249
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Frequently Asked Questions about Hilton Frankfurt Airport
Which popular attractions are close to Hilton Frankfurt Airport?
Nearby attractions include Frankfurt am Main Flughafen Fernbahnhof (0.2 km), Porsche Design (0.3 km), and Pfendt Airport Optic (0.4 km).
What are some of the property amenities at Hilton Frankfurt Airport?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Hilton Frankfurt Airport?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Frankfurt Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Frankfurt Airport?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hilton Frankfurt Airport?
Conveniently located restaurants include Flavors Frankfurt Airport, Paulaner in The Squaire, and Restaurant im Hilton Garden Inn Hotel.
Are there opportunities to exercise at Hilton Frankfurt Airport?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Hilton Frankfurt Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Frankfurt Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Frankfurt Airport?
The staff speaks multiple languages, including English, Spanish, French, German, Polish, and Catalan.
Are there any historical sites close to Hilton Frankfurt Airport?
Many travellers enjoy visiting Altes Schloss Hoechst (5.3 km), Wasserwerk Hattersheim (6.1 km), and Villa Mumm (7.7 km).