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All reviews lime tree max liebermann austrian wines city shuttle big ships a busy main road main reception main restaurant shuttle service writing desk junior suite breakfast was delicious rooms are spacious hotel is located excellent hotel elbe luxury
Although I was in a business trip I selected this hotel for a 2 night stay. It’s a charming hotel ideally located by the river, surrounded by parks (it’s just a pity there’s a busy road nearby). Very efficient and professional service: the meals in...More
Response from Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. JacobResponded 3 days ago
Dear guest JMFSS,
thank you very much for taking the time to write this wonderful Review about your recent stay with us. We are glad that we could have created a pleasant stay for you and you took the chance to choose one of our...More
You may have had the experience yourself: You get into bed, there is a very faint smell of urine. The more your body warms up the mattress the stronger the smell gets. Yes, a previous occupant has urinated in the bed. This was my experience...More
Response from Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. JacobResponded 2 weeks ago
Dear Guest, am appalled and saddened to read your Review. Can that be true? Please rest assured that I will get back with this matter to all involved departements and will check the mattress myself. I am so sorry that you felt not been taken...More
Lovely hotel, generous sized bedroom - although no idea whatsoever how to work the particular coffee machine! Just me being a bit dim! attention to detail and lovely comfortable bed. Room was incredibly warm and had to have windows open all night but not complaining...More
Thank Lorraine D
Response from Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. JacobResponded 29 August 2018
Dear Lorraine D., thank you so much for your Review. We are happy that you like the traditional Louis C. Jacob and that you had a pleasant stay at one of our gueest rooms. Please feel free to contact us next time during your stay...More
Stunning traditional Hotel on the river elbe.
Not far from Hamburg or Blankenese.
Concierge was very Kind and helpful.
The Porsche City shuttle was nice.
Nice Suite on the land side with big rooms.
Corner suites are large and sunny, land side was quiet.More
Thank Ben L
Response from Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. JacobResponded 9 August 2018
Dear Guest Ben L., thank you so much for taking the time to review your recent stay wirh us. We are happy that you had a comfortable stay and enjoyed your time at the river Elbe in Hamburg. We hope that you will have the...More
I am, sad but true, very often staying in hotels and am rarely surprised about what I find. The team of the Louis C. Jakob managed that with an easy smile and the highest level of unobtrusive service I had the pleasure to be exposed...More
Thank Manuel D
Response from Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. JacobResponded 4 June 2018
Dear Manuel D., it is such a pleasure to read your lines - thank you so much for your excellent review and praising words. I have shared your comment with my team and especially your contact person during your stay was very excited and thankful....More