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Hotel Louis C. Jacob

Traveller (282)
Room & Suite (142)
Dining (70)
Overview
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Elbchaussee 401 - 403, 22609 Hamburg Germany See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star accommodation
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(124)
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fanoffrance
Loeten, Norway
341210
Reviewed 3 weeks ago
I was very happy with my "room" here (more like a suite, the walk-in closet being as large as some budget hotel rooms), but a couple of possible improvements occurred to me: 1) add sofa or lounge chair with reading lamp (there was certainly enough space for it!), 2) repair the "rain" showerhead on the shower ceiling (its valve required firehose-like pressure to remain open, otherwise it shut itself off and routed the water to the mobile showerhead). Well-stocked minibar, comfortable bed. Due to early departure I had breakfast in the room; I was disappointed that the "boiled egg" (which cost extra) was hard-boiled, not soft. The riverfront road has a lot of traffic, but my room was set back behind another building so there wasn't much noise, even with the windows open. Bus no. 36 to/from downtown offers a nice view of the impressive old mansions lining the road.
Thank fanoffrance
Response from Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. Jacob
Responded 2 weeks ago
Dear Guest fanoffrance, thank you very much for taking the time to Review your stay with us. W are glad that you felt comfortable in your room and liked the big walk in closet. We would be happy to consider all your widhes for your next stay, but unfortunately this Review is anonymous. Please feel free to turn to me personally, that we are able to take care of your wishes: j.fuchs-eckhoff@hotel-Jacob.de. It would be our pleasure! Warm regards Judith Fuchs-Eckhoff General Manager
JMFSS
New York City, New York
383
Reviewed 9 Oct 2018via mobile
Although I was in a business trip I selected this hotel for a 2 night stay. It’s a charming hotel ideally located by the river, surrounded by parks (it’s just a pity there’s a busy road nearby). Very efficient and professional service: the meals in the terrace under the trees by the river are very pleasant. Rooms are very comfortable and large (mine had a small private garden). There’s a Michelin star restaurant but unfortunately I did not have time to try it. Excellent breakfast buffet and really great jogging tracks by the river. A very positive experience !
Thank JMFSS
Response from Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. Jacob
Responded 15 Oct 2018
Dear guest JMFSS, thank you very much for taking the time to write this wonderful Review about your recent stay with us. We are glad that we could have created a pleasant stay for you and you took the chance to choose one of our Jogging tracks along the river Elbe. We would be very pleased to reserve a table at Jacobs Restaurant next time you will stay with us.Yours sincerely, Judith Fuchs-Eckhoff, General Manager
ianmI6416KT
London, United Kingdom
10
Reviewed 27 Sep 2018
You may have had the experience yourself: You get into bed, there is a very faint smell of urine. The more your body warms up the mattress the stronger the smell gets. Yes, a previous occupant has urinated in the bed. This was my experience in room 159 on 27th September. This is bad, but what motivated me to write this review was the response I got when I told reception that they need to change the mattress: "Good to know". No apology, nothing else.
Thank ianmI6416KT
Response from Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. Jacob
Responded 2 Oct 2018
Dear Guest, am appalled and saddened to read your Review. Can that be true? Please rest assured that I will get back with this matter to all involved departements and will check the mattress myself. I am so sorry that you felt not been taken serious. We will make it up to you again on your next stay! Warm regards Judith Fuchs-Eckhoff General Manager
Lorraine D
214
Reviewed 27 Aug 2018
Lovely hotel, generous sized bedroom - although no idea whatsoever how to work the particular coffee machine! Just me being a bit dim! attention to detail and lovely comfortable bed. Room was incredibly warm and had to have windows open all night but not complaining about that!
Thank Lorraine D
Response from Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. Jacob
Responded 29 Aug 2018
Dear Lorraine D., thank you so much for your Review. We are happy that you like the traditional Louis C. Jacob and that you had a pleasant stay at one of our gueest rooms. Please feel free to contact us next time during your stay - it would be our pleasure to show you how the N'Espresso Machine works as I know how important a good cup of coffe in the morning could be. Please rest assured that we did not have a summer like this for ages. Our cooling System came to its Limits and I am glad that you had a good night sleep with the window open and a bit of fresh air. We hope that you wioll be our guest again and send warm regards Judith Fuchs-Eckhoff General Manager
Ben L
Hamburg, Germany
307
Reviewed 7 Aug 2018
Stunning traditional Hotel on the river elbe.

Not far from Hamburg or Blankenese.

Concierge was very Kind and helpful.

The Porsche City shuttle was nice.

Nice Suite on the land side with big rooms.
Corner suites are large and sunny, land side was quiet.
Thank Ben L
Response from Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. Jacob
Responded 8 Aug 2018
Dear Guest Ben L., thank you so much for taking the time to review your recent stay wirh us. We are happy that you had a comfortable stay and enjoyed your time at the river Elbe in Hamburg. We hope that you will have the Chance to return someday soon to be our guest again. Yours sincerely Judith Fuchs-Eckhoff General Manager
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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Pool
Beachfront
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
85
Price range
US$188 - US$401 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Louis c Jacob
,
Louis c Jacob Hotel
Location
Germany > Hamburg
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
85
Price range
US$188 - US$401 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Louis c Jacob
,
Louis c Jacob Hotel
Location
Germany > Hamburg
Photos
Traveller (282)
Room & Suite (142)
Dining (70)
Pool & Beach (7)
Business Centre & Event Rooms (8)
Nearby
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Nearby RestaurantsSee all 4,169 nearby restaurants
Jacobs Restaurant
303 reviews
.05 km away
Weinwirtschaft Kleines Jacob
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.02 km away
Restaurant Engel
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1.37 km away
Zur Flottbeker Schmiede
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1.54 km away
Nearby AttractionsSee all 911 nearby attractions
Loki Schmidt Garten Botanical Garden
39 reviews
1.50 km away
Elbe Beach
48 reviews
1.30 km away
Ernst Barlach Haus
17 reviews
1.57 km away
Jenischhaus
8 reviews
1.40 km away
Questions & Answers
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francismcgarry
23 August 2017|
Answer
Response from Olivier t | Reviewed this property |
Pets are allowed with an extra charge (I think 28 euros), better to check with them, I saw some pets that seems very happy.
0
Votes
Room Tips
"They have some expensive river-view rooms, which I haven't tried!"
fanoffrance
3 weeks ago
Read review
"Do not pick a ground floor room."
08merc
8 Feb 2018
Read review
"Chose a riverside room in the main house."
youarewhatyoueat
27 Dec 2017
Read review
"pay a premium for river view rooms away from the busy main road"
NoosaDreamer
24 Dec 2017
Read review
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