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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
The hotel and the room itself are clean and well designed. The bathroom is also great with a separate bath and shower. We found the hotel itself to be fairly out the way of anything with it being a 30 minute subway ride to get...More
1 Thank Danielle A
Response from Ralph_Alsdorf, Manager at Vienna House Andel's BerlinResponded 1 week ago
Dear Danielle A,
thank you for sharing your feedback. We were sorry to learn about the inconvenience that you experienced with reception. Your review is very important to us as it helps us to improve.
We picked up your comments and will discuss them with...More
We stayed 2 nights in this hotel.We appreciated when they upgraded us to a suite but we had no aircondition in our bedroom.The room was very noisy. We were told that we could move to another room but it was after we unpacked our suitcases...More
Thank 484felixu
Response from Ralph_Alsdorf, Manager at Vienna House Andel's BerlinResponded 2 weeks ago
Dear 484felixu,
Thank you for taking the time to share your feedback. We are sorry about the inconvenience that you experienced during your stay. The air conditioning system in your suite could not be fixed immediately as our engineer needed to order a spare part...More
We stayed in this hotel in May for 4 nights. The hotel is located beside the train station so was easy to get to from the airport and easy to get around the city. We arrived at the hotel at 1pm and were able to...More
Thank Lauraa-9416
Response from Ralph_Alsdorf, Manager at Vienna House Andel's BerlinResponded 1 week ago
Dear Lauraa-9416,
thank you for taking the time to share your feedback. We are pleased to learn that you loved our comfortable rooms as well as our restaurant and bar and we were more than happy to share your praise of our friendly staff with...More
Good location with good connection to the center. Friendly staff that upgraded us to a larger room so we would have the double bed we preferred. Very good breakfast.
Two imperfections: the coffee milk in the room was past its expiration date and there were...More
Thank Mandy V
Response from Ralph_Alsdorf, Manager at Vienna House Andel's BerlinResponded 3 weeks ago
Dear Mandy V,
thank you for taking the time to share your feedback. We are sorry to learn that we did not quite meet your expectations. Our Housekeeper picked up your review and discussed it with her team and also included the topic in the...More
We stayed there for a football weekend. Rooms were nice; tram and S-Bahn immediately outside the hotel. Also not too far away from Ostbahnhof. Breakfast was a bit chaotic but OK and the food was good. Overall, we liked the place.
Thank FrankT424
Response from Ralph_Alsdorf, Manager at Vienna House Andel's BerlinResponded 4 weeks ago
Dear FrankT424,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards, Ralph Alsdorf General Manager & the andel's by Vienna House Berlin team
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$88 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#25 Spa Hotel in Berlin
#41 Romantic Hotel in Berlin
#50 Luxury Hotel in Berlin
#55 Family Hotel in Berlin
#61 Business Hotel in Berlin
Room types
Suites ,
Non-Smoking Rooms ,
Smoking rooms available ,
Accessible rooms
Number of rooms
557
Reservation Options
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No Berlin neighbourhood has undergone a greater change than Prenzlauer Berg. The artists and non-conformists that defined the district’s intriguing subculture in the 1980s and 90s have been replaced by a young, hip crowd that frequents the many cafes. Where there were once run-down houses in the shadow of the Berlin Wall, there are now designer shops. Beautiful old homes have been modernized and renovated, and on Sundays,
It is including in the price of the booking however you have to pay extra for treatments. The spa staff are amazing and you can even use the spa after you've checked out of your hotel.
However please be advised that this... More
It is including in the price of the booking however you have to pay extra for treatments. The spa staff are amazing and you can even use the spa after you've checked out of your hotel.
However please be advised that this is a nudist spa.
They provide robes and towels
Response from Alexandre1370 | Reviewed this property |
I agree with the other answers. It is a new, modern, clean facility very very well served by many kinds of public transportation. Trams are half street crossing from the hotel reception door. Which makes Alexanderplatz with... More
I agree with the other answers. It is a new, modern, clean facility very very well served by many kinds of public transportation. Trams are half street crossing from the hotel reception door. Which makes Alexanderplatz with all its connections to everywhere in Berlin 10 minutes away from you and your mother.
When my mother visited me in Berlin, Andel's had not been opened yet. And I hosted her at Derag Livinghotel Grosser Kurfürst. It is a more traditional and older 4 star hotel, but it is much closer to city center and has the Markishes Museum subway station a few steps away from the front door. This station is part of the U2 line with has stations close to many touristic/historic places, including Alexanderplatz, and connects to other lines as U6 that also serves other touristic places.That way you and your mother will reach places commuting much less.
Maybe you would like to consider this option.
Response from infoexpertx | Reviewed this property |
Taxi if you are landing in Tegal. You can also get their by public transport but you need to get a bus from the airport to the nearest station Jungfernheide and then ride the train to Landsberger Allee
Public transport is... More
Taxi if you are landing in Tegal. You can also get their by public transport but you need to get a bus from the airport to the nearest station Jungfernheide and then ride the train to Landsberger Allee
Public transport is great in Berlin just make sure you buy a Berlin Welcome card at the airport which will give you unlimited travel for the number of days you specify.
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Room Tips
"Get a room close to the elevators, to keep in hotel walking to a minimum."
US$111
Hong Kong