We thoroughly enjoy our few days away. Our stay in Val d’Isere was made special by our stay at the Tsanteleina. Close to the slopes and in the centre of town. Sadly the restaurant was closed as were the ski lifts, however breakfast and dinner was delivered to our room. Both meals were always well received. Delicious dinners! Our room was very comfortable with lovely views over the slopes. The staff were very friendly and helpful. One day we will be able to return and make full use of all the hotel has to offer.
We had an excellent stay! Small but convenient room, good breakfast, friendly staff en beautiful spa. Close to the slopes and in the center of this cosy village. The staff helped us with the snow chains for our rental car. We will surely come back!
We really enjoyed our stay at the Tsanteleina. Lovely rooms - great service and perfectly positioned to either walk to the ski lifts or get the free ski bus which stops right outside thew door (2 min ride to the Olympique and Solaise lifts). Also well located for the shops and restaurants. We enjoyed a really good breakfast each morning and the swimming pool, jacuzzi and hamman/sauna is all included in your stay and really nice to relax in after a day's skiing.
This is a very difficult review because it could have easily been a five star review. We had a suite/apartment which cost us 750 euros a night. For this price everything should have been perfect especially since the hotel is four stars, and such a room rate is very high for four stars. The good things first: the hotel is close to the main ski lifts, it's a well appointed and well taken care of property, the spa is similar to that of five star hotels, the staff is very kind and helpful and nice. The bar has a great fun menu of cocktails and a nice atmosphere with a live piano player. Breakfast is pretty average but you have all the staples and a great selection of home made jams. Wonderful service there too. The reason for the three star review is that our room had constant issues with the heaters and we were cold, since it was the middle of winter. The hotel tried to remedy the issue by sending people to our room at least three or four times, then suggested we move to another room and tried to make it up to us by offering us two 30 min massages. The heat issue was resolved after the first night so we decided not to move but it returned at the end of our stay, when it would have been too inconvenient to move. This tells me the room had an outstanding or structural issue and they should not offer it to tourists before fixing it. And, in our case, at least the two nights we suffered in the cold should have been either entirely or partially reimbursed. …
Very friendly staff, large enough (relatively) clean room and great restaurant. Location is perfect as a few minutes from the ski gondolas. The bar/lounge is very comfortable yet not too many people gathering for apre ski.