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Novotel Nantes Centre Bord de Loire

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1 boulevard des Martyrs Nantais, 44200, Nantes France
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (172)
Room & Suite (71)
Dining (20)
Travel safe during COVID-19
A note from Novotel Nantes Centre Bord de Loire
Updated 28/07/20

About

#36 of 106 hotels in Nantes
Location
Cleanliness
Service
Value
Its exceptional location opposite the Loire, minutes from the city center and the convention center, makes this the ideal hotel for your trip to Nantes. Relax in our hotel, which was completely renovated in 2009 to give it a contemporary, stylish feel!
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Mid-range
Languages Spoken
English, French, Spanish, German
823Reviews2Q+A15Room tips
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Popular mentions
PeterTCI wrote a review Aug 2020
Jersey, United Kingdom138 contributions21 helpful votes
I start this report in not a good frame of mind! When We arrived at the reception they could not find my booking even though made through the website - and despite my showing my membership card! They eventually apologised as he could not find it when we arrived but did subsequently. The internet connection either did not connect or kept dropping out resulting in having to try and reconnect it! Which it did not! The pillows supplied on the bed were to say the least unacceptable small square hard blocks and not to the normal standard! The final straw was when we decided to eat in the restaurant having been given a plastic coated menu for the day - a Saturday evening! The first course choice was reasonable and we chose two starters which were acceptable. However having chosen the paella as the main course we were absolutely amazed to receive a glass bowl which had obviously been frozen, and then either reheated or microwaved! If one receives a formal menu one expects it to be food cooked by an in-house chef! This obviously was not the case as the attached photograph reflects of the pot and description on the lid! (Cannot attach!) If your hotels are not providing in-house chef prepared food - then we should be advised in advance of the food being made available - not prepared off-site and reheated in an oven microwave! A very disappointing result in what is supposed to be a quality hotel chain! The same approach was taken in the Mercure Rennes I reported on recently - which was the same aporoach for room service - as the restaurant was not open on a Sunday - not acceptable! All in all, if this is a standard brought about by Covid - then tell the members and they can make alternative arrangements using Trip advisor - who will get a copy of this review on the file! I am afraid support of Accor Group will wane if this is the standard now being set in your hotels! Not good enough 1 out of 10 scale!
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Review collected in partnership with Accorhotels.com
Date of stay: August 2020
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MHBcardiff wrote a review Sep 2019
Cardiff, United Kingdom116 contributions47 helpful votes
Stayed one night, helpful and friendly staff, on the front desk and the restaurant good breakfast, good chain hotel , would stay again, check in /check out was fast and efficient ,everything you would expect from a Novotel
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Date of stay: September 2019
Value
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Room Tip: Get a room with view of the river
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Moonbiter wrote a review Jul 2019
Turin, Italy97 contributions28 helpful votes
When we arrived for breakfast on the 17th the waiter was taking away most of the food and cleaning up 30 minutes before the end of the breakfast time. He did not greet us. He was snorting and puffing all the time. He almost bumped into my girlfriend while as he was walking in a small passage. He did not say a word and he did not excuse himself. That was very, very, very inappropriate. We took a cup from another table given there were no cups available. He rushed into replacing it and he slammed the cup on the table, clearly annoyed. I have rarely saw anyone so unprofessional. The service the day after was much better. I would suggest the management to supervise the work of that young blond waiter. The elevator from the garage was broken. Not great if you have four large bags to bring upstairs following unclear indications. The curtain in the room had no less than 20 holes. I wonder for how many years people made damages to the curtain without no one replacing it. I reported that to the reception but the receptionist did not understand, so I had to show pictures. She did not seem bothered by that, just puzzled I was reporting this. When we arrived they gave me a coupon for a drink. I arrived with my partner so it was a bit ackward to get a coupon for one drink. However when I tried to order a glass of wine they told me that no, I could just use it for a beer or water. I said that then I would just go outside to get my drink and they explained me how much better than other hotels they were because in other hotels the coupon could b used just for water. Honestly this just gave the impression of a very cheap hotel, it would be better to not give a coupon at all. Also, not a big fan of works with a loud drill just above our room. By far the worst Novotel I stayed at. Really far below the standard it is typically offered. If you like me like the Novotel brand and had great experiences in other Novotel I would suggest skipping this one as you would be in for a bad surprise.
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Date of stay: July 2019Trip type: Travelled as a couple
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northyork369 wrote a review Mar 2019
Toronto, Canada14 contributions15 helpful votes
We stayed at the hotel the night before we took a flight from Nante to London. It was last minute booking and we checked in around 11 pm. The front desk staff, Margot, was very pleasant and efficient in checking us in. It was already the end of her shift and we didn't expect to see her later. Unfortunately our rental car had some problems and the rental car company sent a tech guy to fix the car. We don't speak French and the tech guy does not speak English. Margot helped us to translate very thoroughly and patiently. When everything was done, it was already 1-2 am in the morning. I cannot express our appreciation to Margot. Thanks for your help! It also makes understand how helpful French are although they don't seem to be as warm as Americans :)
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Date of stay: March 2019
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Trip type: Travelled with family
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theresa D wrote a review Jan 2019
St Brelade, United Kingdom7 contributions2 helpful votes
The hotel was absolutely fine. we chose the hotel for location. The room was fine and staff very friendly on reception. Breakfast staff were not very friendly. we chose the hotel as we were visiting our daughter at Art school in Nantes.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2019
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Trip type: Travelled with family
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PRICE RANGE
US$80 - US$136 (Based on Average Rates for a Standard Room)
LOCATION
FrancePays de la LoireLoire-AtlantiqueNantes
NUMBER OF ROOMS
108
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Frequently Asked Questions about Novotel Nantes Centre Bord de Loire
Which popular attractions are close to Novotel Nantes Centre Bord de Loire?
Nearby attractions include La Ligue des Gentlemen (0.8 km), It's a Trap Studio - Escape Room (1.0 km), and Hypercube VR (1.2 km).
What are some of the property amenities at Novotel Nantes Centre Bord de Loire?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Novotel Nantes Centre Bord de Loire?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Novotel Nantes Centre Bord de Loire?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Novotel Nantes Centre Bord de Loire?
Conveniently located restaurants include The Frenchie, Le Lion et L'Agneau, and Anatolia.
Are any cleaning services offered at Novotel Nantes Centre Bord de Loire?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Nantes Centre Bord de Loire?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Nantes Centre Bord de Loire offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Nantes Centre Bord de Loire?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Novotel Nantes Centre Bord de Loire?
Many travellers enjoy visiting Cathedrale de Saint-Pierre et Saint-Paul (1.3 km), Porte Saint-Pierre (1.4 km), and Statue of Louis XVI of France (1.4 km).