Privilege Appart-Hotel Saint-Exupery
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Avg. HK$630 /night, 12/1 - 12/2
HK$949
per night
HK$732
per night
HK$514
per night
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4.0
#1 of 10 small hotels in ToulouseLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
The Privilège Appart Hotel Saint-Exupéry is a new 4-star residence with 34 stylish short- or long-stay apartments in the centre of Toulouse. We offer ideal conditions for business travellers and families, combining peace and quiet with home comfort, hotel services – including a fitness centre and a swim spa – and a city-centre location not far from Capitole Square and Matabiau Station.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Coffee shop
Pets Allowed ( Dog / Pet Friendly )
Spa
Baggage storage
Secured parking
Wifi
Sauna
Hot bath
Pool / beach towels
Outdoor pool
Poolside bar
Breakfast buffet
Wine / champagne
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Laundry service
Self-serve laundry
Ironing service
Room features
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Safe
Kitchenette
Dishwasher
Flatscreen TV
Bottled water
Microwave
Refrigerator
Kitchenware
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, French, Spanish, Italian
Location
10 rue Lafon, 31000, Toulouse France
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Blagnac Airport
7.6 km•
See all flights
Mazamet Airport
67.4 km•
See all flights
Marengo-SNCF
4 min•Toulouse Metro
Car Hire
137 Restaurants
within 0.5 kilometers
270Reviews1Q+A12Room tips
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Detailed Reviews
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It is an apart-hotel located next to the train station and very close to the historic center. It has parking in the same place which allows you to travel with your car. The room is large and equipped with a hob, microwave, refrigerator, dishwasher and kitchen utensils that allow you to cook if you don't want to go to restaurants.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice hotel and great staff, very helpful. Location was perfect for my stay and reason for being in Toulouse. The staff was very willing to help with a few requests that I couldn’t resolve myself. This wasn’t a chance great stay, I was at the Hotel for over 2 weeks.
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Review collected in partnership with this hotel
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very good location (3-4 minutes from Matabiau train station) and from there you can easily get to the center of Toulouse. Lots of restaurants, bars, etc. within easy walking distance. The price, despite a New Year's offer, I found it a bit high for the room I got. Ibis offers something similar at a slightly cheaper price. Still recommended for a short stay.
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Review collected in partnership with this hotel
Date of stay: January 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Could be a much better hotel if the staff would pay more attention to provide the service. At breakfast, spoons and bowls were missing thourghout the stay and the huge water tank for the coffee machine was refilled during breakfast. Instaed of paying attention to the guests the staff was out in the yard smoking. 2 out of 3 fitness machines were out of service.
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Review collected in partnership with this hotel
Date of stay: May 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was clean and nice sized. It was convenient to the train station which is what we were looking for. The only thing that seemed to be a problem was the pool. The pool was outside our window and when we checked in we could hear water running. It was as if they were trying to fill the pool, but when we looked out the pool was in no condition to be filled. It was disappointing that the pool was not in usable condition since it was 90+ degrees outside. The rest of the property was clean and in working order. There is a small gym, but it was not air conditioned. It was too hot to use while we were there.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Toulouse France Location-
Firstly-12 night stay and on arrival the service desk representative agreed that we could have free coffee in the lobby. However on the third day we were apprehended by a different male representative stating that we were not allowed free coffee and that we could potentially have to pay for the full buffet because we had drank 3 cups of coffee. I responded that we would not be paying for any coffee up until this point and that he needed to take the issue up with the 1st Rep we had at arrival. Very unprofessional especially considering that in our travels, we have never had to pay for coffee in any other hotel lobby. Again a 12 night stay and coffee isn't included?? Secondly -we booked a queen bed and got a full as the Bookings ad showed. Third -we were suppose to have a airport pickup and after emailing the hotel withing 24hours (after our airline booking info arrived), we did not here back from the hotel about the airport pickup.Not good Hotel service.
Firstly-12 night stay and on arrival the service desk representative agreed that we could have free coffee in the lobby. However on the third day we were apprehended by a different male representative stating that we were not allowed free coffee and that we could potentially have to pay for the full buffet because we had drank 3 cups of coffee. I responded that we would not be paying for any coffee up until this point and that he needed to take the issue up with the 1st Rep we had at arrival. Very unprofessional especially considering that in our travels, we have never had to pay for coffee in any other hotel lobby. Again a 12 night stay and coffee isn't included?? Secondly -we booked a queen bed and got a full as the Bookings ad showed. Third -we were suppose to have a airport pickup and after emailing the hotel withing 24hours (after our airline booking info arrived), we did not here back from the hotel about the airport pickup.Not good Hotel service.
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Review collected in partnership with this hotel
Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthieu Cancian, Gestion de revenus at Privilege Appart-Hotel Saint-Exupery
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to share your feedback about your recent 12-night stay with us. We’re pleased to hear that you chose our hotel as part of your journey through Toulouse, and we hope you enjoyed discovering the city. We sincerely apologize for any inconvenience you experienced regarding the coffee situation and for any miscommunication that may have occurred. We understand that this may have differed from your experiences at other hotels, and we appreciate your patience. At our hotel, a complimentary coffee is offered on the first day as a welcome gesture, but thereafter, coffee is available as a paid service. Additionally, please note that breakfast items, including nuts and peanuts, are not included in the daily coffee provision. It was, therefore, appropriate for our team to inform you of this and request payment for any additional consumption. Regarding your room reservation, it appears that you booked a studio through Booking.com, where both the description and photos indicate the specific amenities, including the absence of a sofa. We hope that the rest of the room's setup met your needs for comfort and convenience. For the airport transfer, please note that this service is provided by Booking.com and not managed by the hotel, so we don’t receive any direct information about these arrangements. We apologize for any delay in our response to your inquiry, as this particular request is outside our typical scope of services. For clearer communication on aspects such as transfers, apartment types, and bed configurations (which are very clearly indicated on our direct online platforms), we encourage our guests to book directly with us. This way, you’ll receive precise information and benefit from more flexible, advantageous conditions, avoiding potential miscommunication through third parties. Once again, thank you for your feedback and for choosing to stay with us. Should your travels bring you back to Toulouse, we would be delighted to welcome you again and make your stay as comfortable and enjoyable as possible. Best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the reasons we booked this hotel was because of the pool, however it was not filled during our stay so couldn’t be used, the area around it was also dirty/shabby. We knew we needed to check in past reception hours so had to arrange this with staff, however took days of calling & emailing back and forth and chasing them for this to actually be done. Was also woken up at 5:45 to hoovering outside our room one morning. Don’t really understand how it’s classed as a 4star, should be no more than a 3, looked quite shabby & cheap. Wouldn’t stay here again.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A well-appointed aparthotel close to the centre of Toulouse. We started in a room with a separate living and sleeping area. It had single beds and a double sofa bed and a small kitchenette.
The room was clean and quiet, with comfortable beds and a decent bathroom.
The pool, while small, was a nice bonus and was nice to cool off in in the evening.
The main downside of the hotel is the weird hours of the reception. It’s open 7-11 and 3-7. If you need anything outside these hours, you have to go to a nearby hotel owned by the same company. They allowed us to store our luggage in this other hotel after we checked out on the last day.
The room was clean and quiet, with comfortable beds and a decent bathroom.
The pool, while small, was a nice bonus and was nice to cool off in in the evening.
The main downside of the hotel is the weird hours of the reception. It’s open 7-11 and 3-7. If you need anything outside these hours, you have to go to a nearby hotel owned by the same company. They allowed us to store our luggage in this other hotel after we checked out on the last day.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthieu Cancian, Gestion de revenus at Privilege Appart-Hotel Saint-Exupery
Responded 11 Sept 2023
Dear Scott, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our aparthotel to be excellent value for money and that you appreciated its cleanliness and convenient location near the center of Toulouse. We hop you had an amazing time here and that you enjoyed the city and all its assets. It's wonderful to know that you enjoyed the well-appointed room. We take pride in providing comfortable and clean accommodations to our guests, and we're pleased that you found the beds comfortable and the bathroom suitable for your needs. We're also delighted that you were able to take advantage of our pool. Even though it may be small, it can be a refreshing spot to freshen up in the evening after a day of exploring the city. We appreciate your feedback regarding the reception hours. We understand that these hours may be inconvenient at times, and we apologize for any inconvenience this may have caused. An important change is yet to come about opening and closing hours. But we value your suggestion and will look into how we can make access to our services more convenient for our guests outside of these hours. Thank you for mentioning that we allowed you to store your luggage at our sister property located only few meters away from us after check-out. We aim to provide helpful services to make our guests' stay as comfortable as possible. We hope to have the pleasure of hosting you again in the future. If you have any further comments or suggestions, please feel free to reach out to us. Your feedback is essential to help us improve our services. Warm regards, The Saint Exupéry team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room 107we booked online on booking.com was really nice and announced 25sqm.
What we got was a smaller room with windows to the pool and fitness room. Everybody could take a look in our room!
You can use the curtains off course, then it feels like a cave....
The room itself had very little space for cloth and jackets, was without any decoration. Walls with bumps and carpet with cigarette burns.
We asked the manager if there was a way to get a better one, answer > yes, if you pay more...
We will never come back to Saint-Exupéry in Toulouse!
What we got was a smaller room with windows to the pool and fitness room. Everybody could take a look in our room!
You can use the curtains off course, then it feels like a cave....
The room itself had very little space for cloth and jackets, was without any decoration. Walls with bumps and carpet with cigarette burns.
We asked the manager if there was a way to get a better one, answer > yes, if you pay more...
We will never come back to Saint-Exupéry in Toulouse!
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthieu Cancian, Gestion de revenus at Privilege Appart-Hotel Saint-Exupery
Responded 30 Oct 2023
Dear Sir. Dear Madam. Thank you for taking the time to provide feedback on your recent stay at our hotel. We sincerely apologize for falling short of your expectations and for any inconvenience you experienced. We are concerned to learn that the room you booked did not meet the specifications as described online. Your feedback about the room's size, view, and overall condition is valuable to us, and we will investigate this matter to ensure such discrepancies are avoided in the future. However, we are a little bit surprised that you were able to book a specific room since in every hotel, when you book on booking.com, only a specific category of room is suggested, not a room number. We regret that your request for a room change was not met with a more accommodating response. We will review our policies and communication with our staff to ensure that guests' needs and concerns are handled with more flexibility and understanding. We understand your decision not to return, but we hope you might reconsider in the future. We are committed to improving our guest experience, and your comments will be instrumental in making necessary changes. We apologize again for the inconvenience you experienced during your stay. If there's anything else you would like to share or discuss, please feel free to contact us directly. Your feedback helps us to better serve our guests. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good location for visiting the center of Toulouse on foot. Possibility to rent an outdoor parking space. Well-equipped accommodation: bathroom linen and products provided. The swimming pool is open from 7 a.m. to 7 p.m.
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Review collected in partnership with this hotel
Date of stay: August 2023Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest,
We are glad to confirm you that we have a left luggage for your suitcases and we inform you that our double beds have a size of 160x200 for the most of them.
If you have any further questions please do not hesitate to contact our dealing desk.
Best regards.
"Parking is available at a very good rate for a city. There are no shops nor restaurants in the immediate vicinity. City center is great but a ways away."Read full review
"Please make sure worldwide adapters are available for guests who came from outside the EU."Read full review
"Ask for a balcony and pre-book a parking place - check your arrival times against the reception opening hours"Read full review
PRICE RANGE
HK$623 - HK$926 (Based on Average Rates for a Standard Room)
LOCATION
FranceOccitanieHaute-GaronneToulouseBelfort
NUMBER OF ROOMS
34
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingPRIVILEGE APPART-HOTEL SAINT-EXUPERY - Updated 2024
Frequently Asked Questions about Privilege Appart-Hotel Saint-Exupery
Which popular attractions are close to Privilege Appart-Hotel Saint-Exupery?
Nearby attractions include Enigma Escape (0.2 km), La Maison de la Violette (0.2 km), and The Melting Pot Pub (0.5 km).
What are some of the property amenities at Privilege Appart-Hotel Saint-Exupery?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Privilege Appart-Hotel Saint-Exupery?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Privilege Appart-Hotel Saint-Exupery?
Guests can enjoy a poolside bar during their stay.
Is parking available at Privilege Appart-Hotel Saint-Exupery?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Privilege Appart-Hotel Saint-Exupery?
Conveniently located restaurants include Sixta, Dans le Noir ? Toulouse, and Restaurant The Kanteen.
Are there opportunities to exercise at Privilege Appart-Hotel Saint-Exupery?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Privilege Appart-Hotel Saint-Exupery located near the city centre?
Yes, it is 1.0 km away from the centre of Toulouse.
Are any cleaning services offered at Privilege Appart-Hotel Saint-Exupery?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Privilege Appart-Hotel Saint-Exupery?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Privilege Appart-Hotel Saint-Exupery?
The staff speaks multiple languages, including English, Spanish, French, and Italian.