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Hotel Mercure Castres L'Occitan

201 avenue Charles de Gaulle, 81100 Castres France
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (88)
Room & Suite (40)
Dining (31)
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A note from Hotel Mercure Castres L'Occitan
Updated 22/02/21


#4 of 13 hotels in Castres
Travellers' Choice
Mercure Castres L'Occitan boasts 62 unique modern rooms with air conditioning, offering enhanced comfort. Most rooms overlook the tree-lined park of the hotel. Relax on the terrace, take advantage of the fitness room and wellness center or the heated swimming pool in good weather. The L'Occitan restaurant serves refined cuisine using fresh seasonal produce. Enjoy the warm and friendly atmosphere in the lounge areas and bar.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Gift shop
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Electric kettle
Cable / satellite TV
Walk-in shower
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Languages Spoken
English, French, Spanish


Full view
45Car recommended
Grade: 45 out of 100
10Restaurantswithin 1 km
1Attractionwithin 1 km
350Reviews2Q+A6Room tips
Traveller rating
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beatrizrporrero wrote a review Aug 2018
Madrid, Spain3 contributions
We had a very good experience at the hotel L´Occitan. The room was great, the and breakfast was very good. But especially Hervé, who attended us,l was amazingly charming with us. Congratulations for this great service.
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Date of stay: August 2018
Trip type: Travelled as a couple
ChicaGuarani wrote a review Jul 2018
Belfast, United Kingdom79 contributions67 helpful votes
Friendly hotel right beside a bus top into town (15-20 mins walk). The bus to Castres airport also runs along the front of the hotel too (all the Castres buses are free). Rooms are very clean, and cards left to let you know who has prepared it for you are a nice touch. Tourist information was provided helpfully by the hotel. Good buffet breakfast with cereal, fruit, eggs, pancakes and lots of bread (the waiter is very helpful if you need help with the coffee machine). The pool is covered making it shady in the late afternoon. It is quite small, not one for actually swimming in, however very welcome in the heat of the summer! The restaurant is its weak point, limited choice on the menu and the food tastes somewhat average. There are plenty of restaurants within walking distance towards town. Worth noting there are no safes in the rooms, which would be a helpful addition.
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Date of stay: July 2018
Sleep Quality
Trip type: Travelled on business
2 Helpful votes
Response from Séverine F, Gérant at Hotel Mercure Castres L'Occitan
Responded 9 Aug 2018
First we would like to thank you for your nice comment and we are happy you enjoyed your stay so much. We have just updated our restaurant menu thanks to our new chef and you are more than welcome to come and taste it, we are sure you will love it! Therefore we hope to see you again in our beautiful town and our hotel. A bientôt!
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kuka70 wrote a review May 2016
Tokyo151 contributions48 helpful votes
Just stayed there for a night on a biz trip. However I may stay there again (or not). Nothing special to say, could be good for a stopover or a few days depending on your plans. Or maybe there could be better places around. Not expensive, quiet and with rather basic but good breakfast. Wi-fi is ok but pw is not set-and-forget (just saying).
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Date of stay: May 2016
Trip type: Travelled on business
Bilbo15 wrote a review Aug 2015
Camelford, England, United Kingdom80 contributions13 helpful votes
Excellent English speaking reception staff (he had worked in Leeds). Simple but comfortable room with an excellent and very clean en suite shower room. Swimmimg pool available though did not use on our whistle stop visit. Atein the restaurant, which had good food andqas reasonably priced.
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Date of stay: August 2015Trip type: Travelled as a couple
SandraQuebec wrote a review Jun 2015
Quebec44 contributions62 helpful votes
We 'settled' for this hotel after vain attempts to find a nicer venue in the old part of Castres. To make a long story short, we ended up at l'Occitan, and, I must say, for the price, it was a most acceptable accommodation. AIthough the rooms are ordinary, they're relatively comfortable and the hotel offers many free services and conveniences. Our room had a balcony overlooking the garden and pool. It was a nice quiet area for our overnight sleep. And the dining-room food was a pleasant surprise as well. All in all, it was very good value. Oh! And the receptionist cum valet was such a nice, helpful fellow. Kudos to him.
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Date of stay: May 2015
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Ask for a room at the back
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US$74 - US$107 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Hotel Mercure Castres L'Occitan
Which popular attractions are close to Hotel Mercure Castres L'Occitan?
Nearby attractions include Occitarn Boissons (0.2 km) and Laser Quest Castres (1.0 km).
What are some of the property amenities at Hotel Mercure Castres L'Occitan?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Mercure Castres L'Occitan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Mercure Castres L'Occitan?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Mercure Castres L'Occitan?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Mercure Castres L'Occitan?
Conveniently located restaurants include Bistrot Saveurs, Brasserie Marso, and Hell's Kitchen.
Are there opportunities to exercise at Hotel Mercure Castres L'Occitan?
Yes, guests have access to a pool and a sauna during their stay.
Are pets allowed at Hotel Mercure Castres L'Occitan?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Mercure Castres L'Occitan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Mercure Castres L'Occitan?
The staff speaks multiple languages, including English, Spanish, and French.