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Chateau l'Hospitalet

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Route de Narbonne Plage, 11100, Narbonne France
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Traveller (270)
Dining (43)
Room & Suite (6)
What is Travellers’ Choice?
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About

#1 of 22 hotels in Narbonne
Location
Cleanliness
Service
Value
Travellers' Choice
Au cœur du Massif protégé de la Clape et ceint par 82 hectares de vignes, l’hôtel le Château L’Hospitalet avec ses 38 chambres dont 23 twins constitue l’un des fleurons du groupe Gérard Bertrand. L'année 2016 marque un tournant pour cet ancien hospice du XIIIème siècle converti en hôtel restaurant. En effet, sa rénovation respectueuse du lieu et fidèle à la démarche d’excellence de Gérard Bertrand, le Château a vu rénover ses chambres chaleureuses et de standing, son restaurant gastronomique l'Art de Vivre, et en janvier 2017, sa boutique de dégustation. Cet hôtel accueille leurs clients, dans de très beaux espaces.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Hiking
Mini golf
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Electric vehicle charging station
Wifi
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Quiet
Languages Spoken
English, French, Spanish
334Reviews4Q+A10Room tips
Traveller rating
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Popular mentions
BruceHK88888 wrote a review Oct 2020
Barcelona, Spain50 contributions50 helpful votes
The location in the vineyard is pleasant however the rooms are dated and not particularly comfortable. While our key was provided in a plastic bag the breakfast was a buffet which we felt was not appropriate during Covid. The staff was friendly. The Friday night jazz dinner was also nice. A little pricy for the quality.
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Date of stay: October 2020
Value
Service
Sleep Quality
2 Helpful votes
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Response from Château L'Hospitalet, Directeur général at Château l'Hospitalet
Responded 20 Oct 2020
Dear Bruce, We thank you warmly for your revew about our hotel. To answer your question, our breakfast is sure in the form of buffet but respect all procedures (personal tweezers to serve, mandatory mask and gel available). We look forward to welcoming you again very soon. Regards, Alexandre
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Geraldyne1601 wrote a review Jul 2020
Carcassonne Center, France145 contributions52 helpful votes
Very nice place to disconnect from the outside world. You can have a very nice meal at the restaurant “l’art de vivre ». Chambre supérieure « sud de france » gives a very nice view of the wine yard. (But there are 2 floors). A nice little gym to work out. A very nice swimming pool, quite large so even if there are some people or kids, you can swim. Very convenient when there is too much wind to go to the beach. I loved it.
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Date of stay: July 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Château L'Hospitalet, Directeur général at Château l'Hospitalet
Responded 11 Aug 2020
Dear Geraldyne, Thank you very much for your feedback. We look forward to welcoming you back to le château l'Hospitalet Regards, Alexandre
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Nick11200 wrote a review Aug 2019
Narbonne, France4 contributions3 helpful votes
Excellent food, poor value for money, appalling service, Tried repeatedly to book a table at the restaurant by telephone but whilst the hotel answered the restaurant did not.. Eventually booked using the website. The meal was to celebrate an anniversary with family from England. I will remember the occasion for all the wrong reasons. I complained about the service three times during the meal to no avail. Subsequently wrote to the Restaurant Director with no response.
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Date of stay: July 2019
Value
Cleanliness
1 Helpful vote
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Response from Château L, Responsable relations clients at Château l'Hospitalet
Responded 25 Aug 2019
Dear Nick, We sincerely thank you for taking the time to write your review on Trip Advisor about our restaurant. Looking forward to welcoming you again soon for another experience. Sincerely,
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JPDeA-43 wrote a review Aug 2019
Paulhan, France228 contributions53 helpful votes
We selected this place to get away for a couple of days and enjoy the higher altitudes above the Mediterranean. It is self-contained, surrounded by vineyards and rock formations, and in the “shadow” of a French military electronics/communications installation that’s probably overseeing the region and watching for Spaniard vintner’s secretly delivering their grapes to be sold as French – just joking, I think. Initially, I made reservations through Booking.com; however, after perusing the L’Hospitalet’s web site, it became clear that their “packages” were advantageous and not available through Booking. After consultations with one of their reservation people, we cancelled our Booking reservations and substituted the local package, “Sea and Wine.” Since we had no intention of eating and drinking their fine wines and driving, we were happy to be “captives” on site by taking a “package” and, as I’ll write in a separate review, enjoyed the two dinners and wine pairings that we had at l’Art de Vivre. There were three very minor matters that I would alert readers of this review to keep in mind if they plan a summer visit. First, even though the ground temperature at sea level is very hot in August, it is chilling at this elevated location – bring a cotton sweater. Second, the swimming pool is heated and that’s a good thing even in August but there are three idiosyncratic matters to be considered by first-time guests: a) There are no towels provided at the pool; so, bring your own towels or be prepared to take your room towel to the pool AND trade it in at the Reception Desk for a fresh towel. b) There is a footbath through which all pool visitors must walk. This adds an appropriate level of sanitary protection to pool users even those using flip-flops and parading them through the footbath. However -- and this was fun to watch – there are shower heads over the middle of the foot bath; they are activated when a person breaks the infra-red beam at the entry to the foot-bath – but no body knows this and, since most people are wearing a T-shirt or some other cover-up, their entire outfit is showered and it’s a total surprise upon one’s first entry. c) The only lounge chairs are in the enclosed pool area; so, those visitors who want to curl up on a chair and read or take the sun cannot do so with out entering the swimming pool…. And, of course, this means being showered! I’d suggest that signs be posted warning of these matters and that the staff consider adding some chairs outside the pool area. Third, while we did not use either the tennis courts or putting green and did not meander through the vineyards, we did take time to visit the Gerard Bertrand wine cellar and taste some of their wines. I bought a case of their Chardonnay primarily because it was not aged in oak and tasted fresh. The cellar was relatively busy, and each patron was greeted by a person who guided their tasting. The young man that introduced himself to me was very nice, but I think he was a summer intern or temporary employee because he had few answers to my questions/requests that he handled on his own. I was grateful that he asked his more senior colleagues’ help. Our Superior room was, as advertised, very comfortable, clean, and quiet. Using the shower was a bit of a challenge but that’s often the case in newly renovated bathrooms – too many knobs and levers! Our room was on the first floor. There are no elevators; the staircase was a spiral one. If I were to return here, I would request a ground floor room since carrying a suitcase up the stairs was a challenge and, obviously, if a first-time visitor has any mobility issues, the stairs could be a problem. There was no mention of handicapped accessibility issues on their or Booking’s web sites. When we departed, I found the bill a bit complicated to understand but it seemed reasonable and the receptionist assured me that our package prices and meals had been properly reflected. Later, when arriving at home, I looked more carefully and could not verify what she told me – BUT, if there was a discrepancy between what we were charged and what I had anticipated, it seems to have been in our favor. So, “no harm, no foul” would be a basketball referee’s call! AND we were given a nice bottle of their vin rouge (not to mention the two splits of vin blanc placed in our room each day) as well as a 10% discount on the case of their wine we purchased. All things considered, I’m pleased with our decision to spend two days here and, with the noted caveats, recommend it to others.
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Date of stay: August 2019
Rooms
Cleanliness
Service
Room Tip: Seek a ground floor room especially if a member of your party has mobility issues.
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Response from Château L, Responsable relations clients at Château l'Hospitalet
Responded 18 Aug 2019
Dear guest, We thank you very much for taking the time to write your excellent (and very detailed) review on our partner site Trip Advisor about our establishment. We look forward to welcoming you again very soon to l'Hospitalet (L'Art de Vivre restaurant, Château l'Hospitalet hotel or Gérard Bertrand tasting cellar) for a new stay. Regards, Customer Information : New Premium Leisure Equipment: The swimming pool completely renovated this winter, with a new overflow design (heated, stone materials) offers via its Solarium a clear view of the park and the Clape massif. A new tennis court (quick surface) is now available all year round. As well as an unprecedented Golf Practice (training cage) and an outdoor Putting Green to practice the Putter technique and the approach of the flag on a golf course. A new fitness room with the latest equipment (exercise bike, elliptical trainer, treadmill, rowing machine, weight table, espalier, carpet and ball Pilate, weight ...) completes the new leisure offer offered free access on the estate of Château l'Hospitalet to all resident travelers.
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Miguel T wrote a review Jul 2019
1 contribution
In my experience everything went fantastic. The location was amazing, easy to access in a magnificent location, the best wine and the best food I could have imagined, the nicest swimming pool, the music... Everything! The service was so accommodating! They bent backwards to allow us to have meals in the rooms (as we had a 7 month old baby on board) and even sent us some items we forgot at the hotel to our address in England. I will most certainly go back for another relaxing and unique french riviera experience.
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Date of stay: July 2019
Location
Cleanliness
Service
Trip type: Travelled with family
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Response from Château L, Responsable relations clients at Château l'Hospitalet
Responded 13 Aug 2019
Dear Miguel, We thank you very much for taking the time to write your excellent review on our partner site Trip Advisor about our establishment. We look forward to welcoming you again very soon to l'Hospitalet (L'Art de Vivre restaurant, Château l'Hospitalet hotel or Gérard Bertrand tasting cellar) for a new stay. Regards, Customer Information : New Premium Leisure Equipment: The swimming pool completely renovated this winter, with a new overflow design (heated, stone materials) offers via its Solarium a clear view of the park and the Clape massif, it is open in the spring. A new tennis court (quick surface) is now available all year round. As well as an unprecedented Golf Practice (training cage) and an outdoor Putting Green to practice the Putter technique and the approach of the flag on a golf course. A new fitness room with the latest equipment (exercise bike, elliptical trainer, treadmill, rowing machine, weight table, espalier, carpet and ball Pilate, weight ...) completes the new leisure offer offered free access on the estate of Château l'Hospitalet to all resident travelers.
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PRICE RANGE
US$166 - US$210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau l`hospitalet hotel narbonne
LOCATION
FranceOccitanieAudeNarbonne
NUMBER OF ROOMS
38
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Frequently Asked Questions about Château l'Hospitalet
Which popular attractions are close to Château l'Hospitalet?
Nearby attractions include Tour Barberousse (7.0 km), Le Salin de Gruissan (7.6 km), and Eglise Notre-Dame-de-l'Assomption (7.1 km).
What are some of the property amenities at Château l'Hospitalet?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Château l'Hospitalet?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Château l'Hospitalet?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Château l'Hospitalet?
Yes, free parking is available to guests.
What are some restaurants close to Château l'Hospitalet?
Conveniently located restaurants include Aux deux oliviers, Huîtres et Compagnie, and Restaurant Les Chalets.
Are there opportunities to exercise at Château l'Hospitalet?
Yes, guests have access to a pool during their stay.
Are pets allowed at Château l'Hospitalet?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Château l'Hospitalet offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Château l'Hospitalet?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Château l'Hospitalet?
Many travellers enjoy visiting Donjon Gilles Aycelin (9.1 km), Via Domitia of Narbonne (9.1 km), and Enserune Archaeological Site (11.8 km).