Ibis Styles Carcassonne La Cite

Ibis Styles Carcassonne La Cite

2 Rue Darius Milhaud, 11000 Carcassonne Center, Carcassonne France
Ibis Styles Carcassonne La Cite
Traveller (366)
Room & Suite (116)
Dining (51)

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Avg. HK$592 /night, 2/15 - 2/16
HK$740
per night
HK$662
per night
HK$584
per night

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About

#9 of 36 hotels in Carcassonne Center
4.6 of 5 bubbles
Location
4.3 of 5 bubbles
Rooms
4.3 of 5 bubbles
Value
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.4 of 5 bubbles
Sleep Quality
Hear ye! Hear ye! My lords and ladies, all the teams wish you a warm welcome and will be happy help you discover the treasures of Carcassonne and the surrounding region. The ibis Styles Carcassonne La Cité hotel is located 328 yards (300 m) from the medieval city of Carcassonne and close to the Canal du Midi, both UNESCO World Heritage Sites. Ideally located for discovering the town and Cathar Country, including Château Comtal and ramparts, Théâtre de la Cité and the Aude and Narbonnaise gates. Close to the lower town, Dôme convention center, train station and highways, the hotel offers a bar/restaurant, solarium swimming pool and secure private car park.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Game room
Children's television networks
Indoor play area for children
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Secured parking
Wifi
Outdoor pool
Fence around pool
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Highchairs available
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Safe
Flatscreen TV
Bath / shower
Telephone
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
3.0 of 5 stars
HOTEL STYLE
Family
Quiet
Languages Spoken
English, French, Spanish

Location

2 Rue Darius Milhaud, 11000 Carcassonne Center, Carcassonne France
Name/address in local language
Traveller rating
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Detailed Reviews
mrspi1 wrote a review Oct 2023
London
5.0 of 5 bubbles
We travelled around France by rail with 3 children this summer and for our children this hotel was the highlight of their trip! There were lots of little touches that the children absolutely loved such as the giant chess boards in the entrance, the water refill station and the castle themed decorations. We were extremely lucky with our bedroom as we had an outside terrace and could go straight out of our patio doors to access the swimming pool. The swimming pool was wonderful in the August heatwave.
The hotel was a bit of a trek from the station by foot so would recommend a taxi or bus if travelling by rail. Otherwise it is a great location.
Family rooms are brilliant as they sleep 5 people with a double bed, a set of bunk beds and an extra single bed. We absolutely loved this room.
We hadn't planned to eat in the restaurant but we did as we ran out of time to go elsewhere and found the food so good that we then chose to eat there the second night too! Breakfast was good too.
Staff were lovely throughout the hotel. We were very impressed with the lack of single use plastic and how environmentally friendly the hotel appeared to be.
I definitely recommend this hotel if you have children. My children still talk about it a few months on which is why I thought I'd better add my review now!!
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louise R wrote a review Sept 2024
+1
5.0 of 5 bubbles
The hotel is situated a few minutes walk away from the La Cite and half an hour walk from the New Town so perfect location. There is a bus stop right outside that takes you to the town and the train station and the lake the other way. Hotel was very clean and well equipped. Buffet breakfast was good once we got the hang of the boiled egg machine. The swimming pool was cleaned every morning and although we only went in once because of the weather it was lovely and warm. The staff were very helpful and spoke far better English than we spoke French. Would definitely recommend staying here for a visit to Carcassone.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
Christel K wrote a review Sept 2023
Pins-Justaret, France
3.0 of 5 bubbles
Decent hotel for the price
Its plus, it is well located in relation to the City accessible on foot and has parking (knowing that parking in the city is paid and very expensive).
The staff is pleasant but you don't get involved.
The rooms are clean but lack basic amenities such as USB socket.
Breakfast is what you would expect for the price (a ladder to clear the trays would make rush hour and team work easier)
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Google
Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Demander le chemin pour aller à la cité à pied (il faut passer par le haut de l'hôtel)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Olga M M R wrote a review May 2024
Lisbon, Portugal
3.0 of 5 bubbles
reception at the hotel was not the best.
The arrogant and unfriendly employee did not explain everything to us as she should have.
We had to ask ourselves a series of things that should have been explained to us.
As soon as you enter the bedroom area there is a horrible smell, I think it is from the carpet.
The rooms are not large, there is barely room for one suitcase, two suitcases are a challenge.
I didn't like the decoration of the room, it's a genre for specific people!!
Positive points, there are no noises, the curtains also cover the light from outside well.
The restaurant also seemed good to me, as did the breakfast.
The hotel staff in general were not friendly.

I edited this review because I was told that I would not have stayed at this hotel, perhaps it was at another Ibis as it does not have carpet in the rooms, it is true it does not, I did not say it was in the rooms but in the room area, the corridor there is and that's where it has a bad smell!!!!
The rooms are small, ours was small and we could only open one suitcase at a time!!!

I'm sure it was in this hotel, I have the invoice and I went to check the name!!!
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Google
Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ElsaCork wrote a review Jul 2023
Cork, Ireland
5.0 of 5 bubbles
The staff are really friendly, the room had lovely comfy beds, the bedroom area was quiet at night, lovely swimming pool, great selection of food for breakfast. There isn't any kettle in the rooom but at reception there is a kettle, tea and coffee and also a cold water dispenser for filling your reusable bottle. The hotel is only 10 minutes walk from the medieval castle and 15 minutes walk from the town centre. Ideal location. I have very little negative comments: The glass panel on the side of the bath isn't long enough so the entire bathroom gets a shower when someone uses the shower. The cups at the tea/coffee station in reception are paper. Real cups that can be washed are more environmentally friendly
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Date of stay: July 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Blanco wrote a review Dec 2024
1.0 of 5 bubbles
We booked a room for three people, but upon arrival there was only one double bed. We were informed that they had forgotten to prepare the sofa bed. In addition, the person who slept there found the bottom sheet stained and rest was impossible due to discomfort (attached photos).

At breakfast, only two croasanes remained for three people. They didn't restock, and after us came another couple who no longer found any pastries. As we were told at reception, of the more than 200 rooms, there were only 10 occupied.

The next day we booked at the Ibis Budget in Saint Gaudens. Although the room was smaller, instead of a sofa bed they had a bunk bed, much more comfortable to rest. In addition, the breakfast, similar to that of the Ibis Styles, was constantly replenished. In short, cheaper and better than the Ibis Styles.
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Automatically translated
Date of stay: November 2024
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Mejor el Ibis budget y mucho más barato
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lindsay L wrote a review Jun 2023
London, United Kingdom
1.0 of 5 bubbles
Due to a terrible family situation we were unable to make our stay at this so-called hotel. I tried to delay the stay and have a voucher to stay later. No chance, "we can't do that for you, you got a cheaper rate as you paid cash (10 euro cheaper only) we can't change anything, there are rules", etc....
Totally unhelpful and totally closed to any way of helping us.

I hope no-one who reads this opts to stay at your hotel. We visit Carcassonne regularly as we live in Occitanie - we will never come near your hotel again and will advise all local groups/friends to steer clear.

There are plenty of other hotels to choose. Shame on you and the ALL Group
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Date of stay: June 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guillaume BENINCASA, Propriétaire at Ibis Styles Carcassonne La Cite
Responded 27 Jun 2023
It is easy hidden behind your computer to insult us and degrade our image on social networks, and on Tripadvisor in particular, even though you have not stayed in our hotel. It was you who made the choice to book a non-cancellable, non-modifiable rate, no one forced you to do so, you want all the advantages without the disadvantages, assume your choices and do not come to blame us for your own decisions.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TB wrote a review Oct 2023
Normandy, France
3.0 of 5 bubbles
Ibis Styles hotel without surprise, nothing more, nothing less. Friendly welcoming staff, clean rooms.
The problem is the breakfast room, crowded tables, lots of people, unsupervised buffet so a lot of customers handle the products without any hygiene.
The people in charge of this room are doing their best, but there are not enough of them given the required pace.
The only advantage of this establishment is its proximity to the city and the closed parking lot.
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Google
Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
esquinso wrote a review Aug 2023
Tarragona, Spain
5.0 of 5 bubbles
A very pleasant stay. The treatment of staff is very good. There was always someone who assisted you in Spanish. The hotel is simple but very complete. The decoration is themed around medieval knights. It has a swimming pool, not very big, but appreciated in summer.
The breakfast may be the best in the hotel. Very good, not too much variety, but quality. Special mention to brioche. And the machine to make orange juice on the spot is a luxury.
They have lunch and dinner, which we tried and they were also very good.
It also has a free and spacious parking lot.
In short, excellent quality-price.
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Google
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Isaac wrote a review Oct 2024
Cleguer, France
+1
4.0 of 5 bubbles
A very good hotel. The room is nice and very atypical. All the hotel is of course Carcassonne themed, and there are plenty of little details to find (the one who found the legend of the elevator: award him an Oscar!!!). The bathroom (or water, I should say; for those who want a bathtub, go your way) is very correct, several modes on the showerhead. Breakfast is also very good, full of choices, very good. Finally, the hotel is really close to the city, so perfect.
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Automatically translated
Date of stay: October 2024Trip type: Travelled with family
Room Tip: Il y a un plan de la ville à la réception !
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from ThierryD1
Mesa, Arizona570 contributions54 helpful votes
Dear TA friend, this hotel far away by walk but less 10’ with Taxi, no direct Trainline to Barcelona…you must have hub in Narbonne or Perpignan to reach high speed line to reach Barcelona in 1h only, but from Carcassone to this main stations is about 40’
Catherine2212 asked a question Sept 2018
Edinburgh, United Kingdom30 contributions16 helpful votes
Will the pool be open during October?
Answer from MIssTendo
Barcelona, Spain
Hello, I'm not sure but I was there 10 dasy ago and the pool was open and many people were using it. The weather was really warm during the day but cooler when the sun went down.
stephane f asked a question Oct 2022
5 contributions5 helpful votes
Bonjour avez vous un parking prive et gratuit dans votre hotel. merci d'avance.
Answer from Bernard06110
Le Cannet, France354 contributions199 helpful votes
Bonjour Il y a bien un parking gratuit et fermé la nuit
Tracey W wrote a tip Oct 2024
2 contributions
5.0 of 5 bubbles
"5/10 minutes walk to the Castle. "
Read full review
PANDJ55 wrote a tip Sept 2024
Southampton, United Kingdom111 contributions72 helpful votes
5.0 of 5 bubbles
"No shower curtain or screen so bathroom gets very wet but they replaced the mat each day. "
Read full review
aldosda wrote a tip Nov 2023
lanarkshire252 contributions103 helpful votes
4.0 of 5 bubbles
"Unless you like 2 mile walks, a taxi from the town is your best option."
Read full review
DMA59 wrote a tip Oct 2023
22 contributions1 helpful vote
4.0 of 5 bubbles
"Get to breakfast early!"
Read full review
Observer2908 wrote a tip Jul 2023
Ferndown, United Kingdom417 contributions142 helpful votes
5.0 of 5 bubbles
"Some rooms are awaiting an upgrade we were told so maybe avoid them. Easily found just east of a pharmacy with shaded parking."
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Not the right property for you?
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PRICE RANGE
HK$677 - HK$833 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
inter hotel les oliviers, inter hotel carcassonne
FORMERLY KNOWN AS
Hotel les Oliviers
LOCATION
FranceOccitanieAudeCarcassonneCarcassonne Center
NUMBER OF ROOMS
60
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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IBIS STYLES CARCASSONNE LA CITE

Frequently Asked Questions about Ibis Styles Carcassonne La Cite
Which popular attractions are close to Ibis Styles Carcassonne La Cite?
Nearby attractions include Centre Culturel De La Memoire Combattante (0.7 km), Cathar Castles (0.8 km), and Historic Fortified City of Carcassonne (0.7 km).
What are some of the property amenities at Ibis Styles Carcassonne La Cite?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Ibis Styles Carcassonne La Cite?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Ibis Styles Carcassonne La Cite?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Ibis Styles Carcassonne La Cite?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Ibis Styles Carcassonne La Cite?
Conveniently located restaurants include Restaurant La Marquiere, La Demeure du Cassoulet, and Barriere Truffes L'Atelier.
Are there opportunities to exercise at Ibis Styles Carcassonne La Cite?
Yes, guests have access to a pool during their stay.
Are pets allowed at Ibis Styles Carcassonne La Cite?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Ibis Styles Carcassonne La Cite?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Ibis Styles Carcassonne La Cite?
Many travellers enjoy visiting Cathar Castles (0.8 km), Historic Fortified City of Carcassonne (0.7 km), and Porte Narbonnaise (0.5 km).
Is Ibis Styles Carcassonne La Cite accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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