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What is Travellers’ Choice?
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About
#64 of 179 hotels in Dublin
Location
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Value
Travellers' Choice
The Hotel Riu Plaza The Gresham Dublin is located in a historical building on O'Connell Street, right in the heart of the city centre of Dublin. O'Connell Street is Dublins' main street and places of interest such as Trinity College, Temple Bar area, theaters and shopping areas are nearby. Dublin Airport (DUB) is approx. 11 km away. This hotel is ideal for both leisure and business travel and boasts free WiFi and a 24h gym. The 340 modern and elegant decorated rooms offer maximum comfort, and in our 8 stylish and modern conference rooms you can successfully organize your events and meetings. We also offer our guests a buffet restaurant, a brasserie and a lounge bar.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Meeting rooms
24-hour security
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Housekeeping
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, French, Spanish, Chinese and 1 more
Location
100Great for walkers
Grade: 100 out of 100
193Restaurantswithin 0.5 km
82Attractionswithin 0.5 km
Contact
23 Upper O'Connell Street, Dublin D01 C3W7 Ireland
Getting there
Abbey StDublin Luas5 min
JervisDublin Luas7 min
Car HireSee all Dublin car hire
2752Reviews108Q+A100Room tips
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Cathy C wrote a review Yesterday
Chichester, England, United Kingdom119 contributions71 helpful votes
Really nice hotel, clean and comfortable with spacious room. Good breakfast with many choices. Great location for walking, picking up a city bike and public transport. Our room faced the busy road but excellent double glazing meant only the slightest noise. Very helpful and polite staff.
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Stayed 4 nights, Sunday-Thursday . Really enjoyed our time in The Gresham. Room lovely and quiet, good bed and everything spotless. Generous supply of fresh towels every day. Breakfast lovely and no queues…. I suggest you arrive early if staying at the weekend as per hotel recommendations. We didn’t eat there other than breakfast but had drinks in the bar every night where they knew we were guests. Anyone worried about Covid need not fear, sanitiser everywhere and all regulations adhered to. Location of Gresham is fantastic, LUAS right outside the door and buses too. Tourist office a few steps away and Dublin Bus office across the road if you need to buy one day travel tickets. I hope I return to The Gresham soon.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Plaza The Gresham Dublin
Responded 23 Jun 2021
Dear Guest, Thank you so much for your five-star review of your most recent stay with us! We are so happy to hear that you enjoyed our hotel. Furthermore, we appreciate your kind remarks regarding the level of service and accommodation you received while you were our guest. It would be an honor to welcome you back and to look after you. With gratitude, Hotel Riu Plaza The Gresham Dublin Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Only stayed for 1 night with my husband and son. We stayed in a family room which had loads of space and a good sized bathroom. All staff we encountered were absolutely lovely. Breakfast was amazing, buffet style and loads to offer. Our 7 year old loved the pancake machine and went back up for round 2!! The only bad things I have to say about the hotel is the lock in our bedroom was faulty and we had to call a maintenance worker twice to fix it. He fixed it and was lovely to deal with. The only other thing was when we were in the (middle) elevator the doors wouldn't open when we got to the ground floor and the alarm bell wasn't working. It eventually opened after 6 or 7 minutes but it was enough time to make our son nervous to get back in them. The hotel is beautiful and huge. There were renovations going on but it didn't effect us at all it was managed very well. We will definitely be back in the near future for a longer stay!! …
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Review collected in partnership with riu.com
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Plaza The Gresham Dublin
Responded 5 days ago
Dear Teem-RP, Thank you for taking the time to leave your review. We are glad to hear that you had a pleasant stay at our hotel. We hope to see you again soon. With our best wishes, Yours faithfully, Hotel Riu Plaza The Gresham Dublin Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great stay, stayed here last Tuesday (7th of March to Thursday the 9th of March for a concert with my mum and sister for a concert on the Wednesday night in the 3Arena and the location of the hotel was great
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Review collected in partnership with riu.com
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Plaza The Gresham Dublin
Responded 5 days ago
Dear Andrew Cunningham, It is wonderful to learn that you had such an amazing experience! Our lovely staff will be very pleased to learn that you feedback is positive. We are delighted to read that your mum and you had a ncie time. Loving Greetings! Hotel Riu Plaza The Gresham Dublin Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When booking my hotel room I looked at the photos of the rooms and was satisfied. They looked really nice and modern. The hotel is very central which is basically the only really amazing thing. The lobby is also very modern which increases your hopes for your room. I was given a room at the end of the floor. When I opened my door and looked at my room I was surprisingly underwhelmed. The whole “decoration” and furniture was old and not very modern. It was way too cold in the room and the ac didn’t change anything. The walls are paper thin, so you basically share the room with your neighbors. There was loud noises all the time, especially in the morning since there was some kind of construction that nobody told me about. One day the fire alarm in my room went off even though there was no smoking or whatsoever involved, which could have led to the alarm going off. It was gone after I opened the window but still no one seemed to notice it. I found some hair that couldn’t belong to me in my bathroom/bathtub and my bed sheets. I was disappointed that there was no fridge or water given. As well as the bed that you could just move because it seemed like it had some kind of rolls. All in all, I kind of felt a little bit uncomfortable in my room or the hotel in general. I am dissatisfied. While going out I could look in different rooms which were open because the cleaners left the doors open, and I was surprised because many rooms already looked better than mine. The doors are super old and you really have so smash them to close them fully. I can see why people are not mad about this hotel and it is probably not the worst hotel that I’ve ever stayed in. Still I don’t see how this hotel has 4 stars. What I got was not a 4 star experience and that’s the problem. Of course you can stay in this hotel and not feel uncomfortable, maybe I’m even too “sensitive” but I was just frustrated. I would’ve expected more from the reviews, the outer surface and just the hotel in general. For me that’s not a 4 star hotel. The staff was very hostile though. I probably would not book this again and if I would, I would probably not choose the standard hotel room with the queensize bed. …
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Plaza The Gresham Dublin
Responded 6 days ago
Dear no n, Thank you for taking the time to share your experience. We regret that your stay at our hotel did not fulfill your conception in general as our aim is always to please every one of our guests. Rest assured that we will forward all your impressions to our management team for follow up and we truly hope you allow us the opportunity to welcome you again and share a more pleasant experience. Warm regards, Hotel Riu Plaza The Gresham Dublin Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have just returned home from a great 2 night stay at the Riu The Gresham in Dublin and couldn’t fault the stay. Check in was smooth and the staff were very helpful. The room was excellent. We just had the standard double room on the third floor which was a good size with all the amenities you would usually expect, a good selection of tea, coffee and toiletries. The bed was very comfy and we had a great nights sleep on both nights. A tv with lots of channels and an in room safe. Breakfast was excellent with a wide variety of hot and cold foods, a coffee machine and even a gluten free section. The gym was good and clean, a few cardio machines, fixed weight machines and dumbbells and the hotel bar was great with a wide variety of cocktails and drinks. The location of the hotel is also perfect as it is in walking distance to most places and also has a taxi rank right outside of the hotel. I would definitely recommend this hotel for anyone looking for great value for money and a lovely place to stay when visiting Dublin!…
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Plaza The Gresham Dublin
Responded 1 week ago
Dear KevinVickyHolly, Thank you very much for taking the time to qualify, as it is very important for us to detect if everything goes well, thanks to our wonderful guests, and we see that in your case it was so and enjoyed a pleasant holiday in our company. We would love to see you again soon and be able to offer you a better experience. Yours faithfully, Hotel Riu Plaza The Gresham Dublin Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was well appointed. Reception staff were pleasant upon check in but left us sitting for 30 mins in reception as they weren’t sure what was happening with our room. Communication could have been better. Our room was in a newer part of the hotel which did require quite a lengthy trek to get to (including 2 lifts). The corridors in this newer part are very fresh but it feels a bit ‘cheaper’ than the grandeur of the rest of the hotel. The rooms themselves are very well appointed and had everything you would expect. The only issue was that the room was booked for 2 adults and 2 children (age 10 &9) and the sofa bed was not big enough for two children of that age, maybe two toddlers or two pre primary age children. One of the children ended up having to share with us which wasn’t ideal. I don’t think it’s a stretch to provide beds big enough for everyone to sleep comfortably- particularly at the room rate charged and the fact there was ample space to accommodate something bigger. So be aware if you have older children! The breakfast was good and plenty of choice. Location is excellent.…
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Date of stay: March 2023Trip type: Travelled with family
Room Tip: Parking is in the Spire behind the hotel. The hotel will validate your ticket. Overnight parking...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Plaza The Gresham Dublin
Responded 1 week ago
Dear rachyc0nks, Thank you very much for your kind words and positive feedback. We are very happy to have received your visit, and, above all, we are pleased to know that you left with those pleasant feelings. We look forward to welcoming you back soon and hope to offer you a very pleasant experience. Yours faithfully, Hotel Riu Plaza The Gresham Dublin Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really friendly staff. Lovely reception area. Very nice and well appointed rooms. Clean, tidy. No noise where we were. Friendly staff. Good breakfast. Brilliant base for a trip to Dublin. Thought the bar menu was a bit lacking but didn’t realise there was a bistro (Toddy’s) next door but part of the hotel!
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Review collected in partnership with riu.com
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Plaza The Gresham Dublin
Responded 1 week ago
Dear FSG060571, Thank you very much for your positive feedback. We are happy to hear that you enjoyed our company. We hope you will continue to consider us in the future to welcome you again. We look forward to welcoming you with open arms! Yours faithfully, Hotel Riu Plaza The Gresham Dublin Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good points were - pleasant enough staff, decent breakfast, good location. That might be it! Unfortunately, although we had contacted the hotel in advance to query parking, and were told some was available at the hotel, staff told us on arrival that the car park was not available currently. It was also practically impossible to get parked outside upon arrival although advised to do so, with limited space and a bus and taxis pretty much in residence. Main difficulty was that extremely loud maintenance work commenced about 8am in the morning and particularly as this was a planned one night break, a Sunday morning, and an expensive stay, this was very underwhelming and disruptive. Duty Manager and staff offered no compensation of any kind. Simple advance notice of the renovations and lack of onsite parking really should have been provided. Sawdust and shoddy workmanship actually quite evident also to be honest. I await a likely dismissive or unsatisfactory response if any!…
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Plaza The Gresham Dublin
Responded 1 week ago
Dear JamesA2538, Thank you for providing your honest feedback. It is unfortunate to hear you weren't completely satisfied with your recent experience, as our policy is to make every attempt to please our guests. You may rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority and we sincerely hope that we will have the opportunity to welcome you back again for a more satisfying experience. With our best wishes we remain, Hotel Riu Plaza The Gresham Dublin Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a Christmas present so, hoped that it would be special. I truly wished that I had not booked this hotel. The receptionist couldn't manage a smile when we booked in...not a very warm welcome. When we found our room we were horrified to find that there were building works being done opposite. The space next door was an area where the builders were moving all the building equipment, tools etc so, a lot of noise. I rang the reception to ask when the building works start and finish. A very off hand answer of possibly start at 8am and finish at 6pm. I then asked if we could be moved away from said works, no rooms available except closer to them and smaller. No apology or attempt at making us feel better about the situation. The room was spotless, as was the hotel .The breakfast was very good and generous. Basically if you want a bland but clean basic hotel not unlike the big chains with no personality, quirks, heart or staff that actually really care or make this a happy special stay, this is the place for you ...oh and to be woken before 8am in the morning with banging and drilling ......go for it WE won't be back. …
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Check where the building works are ..
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Plaza The Gresham Dublin
Responded 1 week ago
Dear huddlish, Thank you for your comment, We are sorry to hear that you left with these feelings about our facilities. And, we apologise for any inconvenience we may have caused you. However, we sincerely hope you enjoyed the rest of the services we offer. We look forward to welcoming you with open arms at any of our facilities and are eager to offer you the 100% satisfactory stay that we are accustomed to. Yours faithfully, Hotel Riu Plaza The Gresham Dublin Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$158 - US$276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gresham hotel dublin
FORMERLY KNOWN AS
Gresham Hotel
LOCATION
IrelandProvince of LeinsterCounty DublinDublinNorth City Centre
NUMBER OF ROOMS
340
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Claim Your ListingHOTEL RIU PLAZA THE GRESHAM DUBLIN HK$1,310 (H̶K̶$̶1̶,̶3̶8̶1̶) - Updated 2023 Prices & Reviews - Ireland
Frequently Asked Questions about Hotel Riu Plaza The Gresham Dublin
Which popular attractions are close to Hotel Riu Plaza The Gresham Dublin?
Nearby attractions include Dublin Free Walking Tour (0.2 km), An Evening of Irish Folklore and Fairies (0.4 km), and The Confession Box (0.2 km).
What are some of the property amenities at Hotel Riu Plaza The Gresham Dublin?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Riu Plaza The Gresham Dublin?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Riu Plaza The Gresham Dublin?
Yes, paid private parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Riu Plaza The Gresham Dublin?
Conveniently located restaurants include Chapter One by Mickael Viljanen, Mr Fox Restaurant, and One Society.
Is Hotel Riu Plaza The Gresham Dublin located near the city centre?
Yes, it is 0.8 km away from the centre of Dublin.
Are pets allowed at Hotel Riu Plaza The Gresham Dublin?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Riu Plaza The Gresham Dublin offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hotel Riu Plaza The Gresham Dublin?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Chinese.
Are there any historical sites close to Hotel Riu Plaza The Gresham Dublin?
Many travellers enjoy visiting Kilmainham Gaol Museum (3.4 km), 14 Henrietta Street (0.6 km), and Guinness Storehouse (2.0 km).
Is Hotel Riu Plaza The Gresham Dublin accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.