Holiday Inn Express Edinburgh City Centre
Picardy Place, Edinburgh EH1 3JT Scotland
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#93 of 164 hotels in Edinburgh
Location
Cleanliness
Service
Value
Travellers' Choice
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Taxi service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Wifi
Bar / lounge
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
186Restaurantswithin 0.5 km
76Attractionswithin 0.5 km
Contact
Picardy Place, Edinburgh EH1 3JT Scotland
Getting there
Car HireSee all Edinburgh car hire
2621Reviews52Q+A100Room tips
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- 151
- 80
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The room overall was very good, but it was the check-inn I was most impressed with, as the lovely receptionist (Natalie) was delightful and every time I saw her she had the most gorgeous smile which lit up her eyes. The wee break we had was for my husband's birthday, and it didn't disappoint as we were welcomed with a card and vouchers for a drink and snack each. This hotel is fabulous and great value for money, but again it is Natalie who made our stay special. Keep up the good work as it was faultless.
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Date of stay: February 2023
Rooms
Location
Service
Room Tip: I would imagine all the rooms are of a great standard
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Holiday Inn Express Edinburgh City Centre
Responded 2 days ago
Thank you very much for your recent feedback, I am very happy to see that you have enjoyed your stay with us and that we were a great asset to your experience of Edinburgh. I hope we can welcome you back again in the future for another wonderful time! Kind regards, Susan Craig General Manager Holiday Inn Express Edinburgh City Centre
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beds were comfortable and the room was clean! The bathroom was also clean. We gave a 5, but one negative thing was the size of the room. We were 4 people, with medium size luggage. We had a double and a sofa bed and there was very little room to walk. The location is great! Walking distance from stores, restaurants and historic sites. Breakfast was good with many choices. The staff was friendly. At check out, the taxi we had reserved to take us to the airport took another passenger and the young lady at the front desk immediately made sure another taxi was on the way, thank you!!
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Holiday Inn Express Edinburgh City Centre
Responded 5 days ago
Thank you very much for your recent feedback, I am very happy to see that you have enjoyed your stay with us and that we were a great asset to your experience of Edinburgh. I hope we can welcome you back again in the future for another wonderful time! Kind regards, Susan Craig General Manager Holiday Inn Express Edinburgh City Centre
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Another pleasant stay at this centrally located hotel. Friendly staff on reception and we were able to get into our room at 930am. We asked for a room on higher floor which we got in new annex 4th floor but unfortunately just looked into side of original hotel should have mentioned a view on top floor. Room very clean and cosy. Lots of usb points and sockets. Clean bathroom and good sized shower. Very comfy bed had great sleeps during our 3night stay. Enough tea and coffee to do but can get more at reception.We knew breakfast got busy but we always managed to be down before 8 when a bit quieter. Plenty to choose from hot and cold buffet but please please could we maybe have veggie sausages or hash browns for non meat eaters amongst us.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Try to be down for breakfast before 830.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Holiday Inn Express Edinburgh City Centre
Responded 4 days ago
Thank you very much for your recent feedback, I am very happy to see that you have enjoyed your stay with us and that we were a great asset to your experience of Edinburgh. I hope we can welcome you back again in the future for another wonderful time! Kind regards, Susan Craig General Manager Holiday Inn Express Edinburgh City Centre
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great Hotel for a reasonable cost , very friendly staff , clean rooms with comfortable beds , fabulous location for the Edinburgh Playhouse , great bar service and very good breakfast which is included in the room rate. You won’t bet a better hotel if your going to the theatre for the price .
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: What ever you do avoid driving near the city centre , bus lane fines everywhere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Holiday Inn Express Edinburgh City Centre
Responded 3 weeks ago
Dear guest, Thank you for your recent feedback. We use any and all feedback to ensure we can always evolve and provide an ever expanding ability to assist guests and an even greater experience of the hotel and of Edinburgh itself. I can understand that not everything you experience went well so your review will go a long way in training and practice to ensure that we can avoid such disappointments in the future. Thank you for taking your time to pass this information to us. These reviews do come to us anonymously so I am unable to thank you more personally but I hope we can welcome you back again in the future with a preferably better stay. Kind regards, Susan Craig General Manager Holiday Inn Express Edinburgh City Centre
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed a childfree night our stay was lovely. The hotel is spotless and smells so clean throughout. We had a nice spacious room. Thank you for making us feel welcome. We will stay again next time we are in Edinburgh:)
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Holiday Inn Express Edinburgh City Centre
Responded 3 weeks ago
Dear guest, Thank you for your recent feedback. We use any and all feedback to ensure we can always evolve and provide an ever expanding ability to assist guests and an even greater experience of the hotel and of Edinburgh itself. I can understand that not everything you experience went well so your review will go a long way in training and practice to ensure that we can avoid such disappointments in the future. Thank you for taking your time to pass this information to us. These reviews do come to us anonymously so I am unable to thank you more personally but I hope we can welcome you back again in the future with a preferably better stay. Kind regards, Susan Craig General Manager Holiday Inn Express Edinburgh City Centre
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very disappointed with the room we were allocated (117). Small and cold. Felt like it was an ‘after thought’ room, a sort of “quick, we have extra guests, where can we squeeze in two beds”. The heating was through the air con unit and eventually blew warm air into the room but it didn’t make that much difference and was noisy. Breakfast is functional and filled a hole but is busy - sit downstairs it’s quieter. Get your coffee from upstairs though. They will provide gluten free cereal and toast, you have to ask for it. Good location for Playhouse, Princes St, St Andrew Square for the tram stop (York Place is currently closed) and the Red Bus Tour buses.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Holiday Inn Express Edinburgh City Centre
Responded 26 Dec 2022
Thank you for taking the time to tell us about your experience at Holiday Inn Express. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, Sincerely, Susan Craig General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Three very weary and disoriented travellers, diverted from Gatwick by snow, arrived here at 0100 this morning. We had tried to book online once we realised that we'd be stuck until the morning. Chris, the overnight supervisor, was on his own. The phone was ringing off the hook and he was dealing with superlative calm with an abusive and somewhat inebriated guest. He told us that the hotel was full and my booking was for the next day. We must have looked completely bereft. The phone was ringing off the hook, as other stranded travellers looked for rooms. He somehow made it happen. I have no idea how, but we were given a room with sofa bed and enjoyed a great breakfast the next morning before getting our train back down south. Thank you Chris: I hope you're valued by your colleagues.…
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Date of stay: December 2022
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Holiday Inn Express Edinburgh City Centre
Responded 13 Dec 2022
Thank you for taking the time to share your comments about your recent visit to the Holiday Inn Express Edinburgh City Centre. We appreciate all the feedback we receive, positive or negative, because we know it helps us in our goal of creating Great Hotels, Guests Love. Let me assure you that your comments have been shared with the hotel team so we can provide a better experience in the future. We hope that you will give us another chance to serve you again in the future. Kind regards, Susan Craig General Manager Holiday Inn Express Edinburgh City Centre
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice hotel very clean, rooms are spotless and big. We were in 421 and 419 nice view and very quiet. Same as other HI express hotels, but has everything you need. Good breakfast not vast but enough, fresh and plentiful. Staff all excellent nothing was a bother to them. Prices in the bar not cheap for what we bought but it was nice and peaceful so happy to use it. We were able to keep our bags in the bag store before we got into our rooms and after we checked out very handy. For a city centre hotel the price wasn't too bad. Good location and even better if you are at the playhouse. The only concerns I had was anyone could walk in at anytime and go to any floor without confrontation. For a busy area like this I would think hotel key cards should be used to get past reception area. Plus they didn't check our tickets matched the bags we removed from the bag store. But its a great central hotel with very helpful staff I would recommend and definately stay again.…
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Holiday Inn Express Edinburgh City Centre
Responded 13 Dec 2022
Thank you for taking the time to share your comments about your recent visit to the Holiday Inn Express Edinburgh City Centre. We appreciate all the feedback we receive, positive or negative, because we know it helps us in our goal of creating Great Hotels, Guests Love. Let me assure you that your comments have been shared with the hotel team so we can provide a better experience in the future. We hope that you will give us another chance to serve you again in the future. Kind regards, Susan Craig General Manager Holiday Inn Express Edinburgh City Centre
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reasonable priced, service was good, room was good. Apart from being facing a stairwell we could hear people walking up and down constantly, the other bad point is that the pillows are really not nice to sleep on, Location very good. Lots to go. Easy to walk straight into old town without being in the chaos. Breakfast busy and you do not have to book, fast turn around so you end up getting a seat, overall I would recommend staying here
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Holiday Inn Express Edinburgh City Centre
Responded 6 Dec 2022
Thank you for choosing our hotel and for taking the time to provide feedback about your experience at Holiday Inn Express Edinburgh City Centre. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to help our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Susan Craig General Manager Holiday Inn Express Edinburgh City Centre
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked for 2 nights last weekend but due to rain and flooded tracks, we ended up in Newcastle for the first night due to no trains heading any further. The hotel acknowledged our email quickly when we let them know our issues and didnt charge us for the first night. We arrived at noon on Saturday. Bora on reception recommended places for tea and places to visit and is an asset to the hotel. Positive attitude, helpful and interested in our plans.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Holiday Inn Express Edinburgh City Centre
Responded 30 Nov 2022
"Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us. Kind regards, Sylvia Tomova Senior Guest Service Manager"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$93 - US$248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express - edinburgh city centre hotel edinburgh
LOCATION
United KingdomScotlandEdinburghBroughton & Calton
NUMBER OF ROOMS
161
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Claim Your ListingHOLIDAY INN EXPRESS EDINBURGH CITY CENTRE HK$612 (H̶K̶$̶7̶6̶1̶) - Updated 2023 Prices & Hotel Reviews - Scotland
Frequently Asked Questions about Holiday Inn Express Edinburgh City Centre
Which popular attractions are close to Holiday Inn Express Edinburgh City Centre?
Nearby attractions include Escape Hunt Edinburgh (0.1 km), Calton Hill (0.5 km), and The Black Bull Tavern (0.3 km).
What are some of the property amenities at Holiday Inn Express Edinburgh City Centre?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Holiday Inn Express Edinburgh City Centre?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Express Edinburgh City Centre?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
What are some restaurants close to Holiday Inn Express Edinburgh City Centre?
Conveniently located restaurants include Howies Waterloo Place, Pickles, and Mamma Roma.
Is Holiday Inn Express Edinburgh City Centre located near the city centre?
Yes, it is 0.4 km away from the centre of Edinburgh.
Are any cleaning services offered at Holiday Inn Express Edinburgh City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Edinburgh City Centre offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express Edinburgh City Centre?
Many travellers enjoy visiting Palace of Holyroodhouse (1.0 km), The Real Mary King's Close (0.8 km), and Edinburgh Vaults (0.8 km).
Is Holiday Inn Express Edinburgh City Centre accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.