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Mercure Swansea

Traveller (19)
Room & Suite (16)
Dining (9)
About
Location
Cleanliness
Service
Value
Mercure Swansea Hotel is located less than a mile from the M4, walking distance from the Liberty Stadium and only three miles from Swansea city centre, making it the perfect location for shopping trips. With lakes and extensive grounds surrounding the hotel, a short distance from the spectacular Gower Peninsula, Mercure Swansea Hotel is ideal for scenic walks and breathtaking views. Nestled in a quiet location between Cardiff and the stunning West Wales Coast, Swansea close to popular tourist destinations such as Tenby, Brecon Beacons National Park and Botanical Gardens. Mercure Swansea plays host to 119 bedrooms, a relaxing contemporary Bar & Brasserie, Health and Fitness Club and Swimming pool; complementary for all hotel guests, Meetings and Conference rooms, Weddings (Licensed) and fabulous live entertainment. Free on site secured parking and high speed WiFi is also available throughout.
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Property amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Spa
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Lake View
Safe
HOTEL CLASS
Reviews & more
145Reviews
63Photos
23Q+A
16Room tips
Traveller rating
  • 53
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  • 8
  • 4
Time of year
Traveller type
Language
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  • English
Popular mentions
We had a short but lovely stay at new years, Although very busy and the hotel was full, you'd never have guessed it from the manner of the staff. They were courteous, friendly, and nothing was too much trouble! The food was very good, best steak we've had for ages, again
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Review collected in partnership with Accorhotels.com
Just a quick review to say a huge thank you to the wonderfull staff at this wonderful hotel, they say Xmas is magical,it certainly is at this hotel,and it's magical all year round, so thank you guys, Ian, Karen managers, Simon and Tom,supervisors, and all the incredible staff
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Response from Ian H, General Manager at Mercure Swansea
Responded 2 weeks ago
Dear Carole, Maay thanks for your kind review, and wishing you all a very happy and prosperous 2019. Best Regards Ian & all at Mercure Swansea
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Stayed here for 2 nights between Christmas and New Year, Hotel Fantastic staff are a real credit to the hotel, especially Tom he made us feel very welcome and looked after us always had time for a chat too! We had a pet someone had commented on one of the comments about being
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Response from Ian H, General Manager at Mercure Swansea
Responded 2 weeks ago
Dear Dollyjamo, Thanks for taking the time to post a review of your recent stay, and great to get a Five Star review from someone in the industry. We look forward to welcoming you back. Best Regards Ian and all the team at Mercure Swansea
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We stayed here for a Christmas break of 4 nights. The hotel is relatively clean and tidy, no draws in rooms just a wonky table and a hanging pole for clothes. The rooms are tiered and grubby need some proper maintenance. The hotel takes dogs and you can smell where they have
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Response from Ian H, Guest Relations Manager at Mercure Swansea
Responded 2 weeks ago
Dear Seasonedtraveller, Thank you for taking the time to post a review further to your recent stay. I can only apologise at this stage for the issues you highlighted, and am perplexed as to why your toiletries were not replenished daily, as this is done every day,and had you let us know we could have and would have investigated and put this right immediately. The room you were in was not a pet friendly room, so not sure how you managed to smell where dogs had been, unless you are referring to our public areas which pets transition on their way in and out. On the plus side it was good to see that you found our food to be good and the team to be helpful. Best Regards Ian H Jones
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For family reasons we decided to have our Christmas at the Mercure Hotel in Swansea. We stayed Christmas Eve and Christmas Night. The main day was Christmas Day with Christmas Dinner. I have to say that the whole of Christmas Day was fantastic! The breakfast was fresh and tasty
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Response from Ian H, General Manager at Mercure Swansea
Responded 2 weeks ago
Dear ianj243, Thank you for your kind review, and your summary of Christmas Day is about spot on, as its the busiest Christmas Day we have ever had with 2 rooms running for lunch and over 220 Christmas lunches served in 2 hours. It was busy but all seemed to enjoy, and we just about had enough staff to get everything out on time. The kitchen team did a fabulous job, as they do all year round, and great to hear that you found the food to be fabulous. Hope fully we'll see you back with us next year. Best Regards Ian H Jones
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Iron/Board
Sink
Shower
Bed View 2
Bed View 1
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Do the rooms have Irons
Yes they do
1 vote
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I think the bar closes with the last resident. Although I can’t be sure. The drinks are all reasonable, but hotel prices.
0 votes
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Hi does this hotel serve real ale in the bar. Thanks.
Not on tap, but possibly by the bottle
1 vote
Do you allow dogs
Hi Gwenda234, Yes we do, its £15 per night for a dog. regards
0 votes
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"Try to avoid the corner rooms"
"state your preferences when booking and the hotel will do their best to oblige."
"Rooms 147 and 149 are quiet and look out onto a small courtyard - they have excellent showers!"
"Don't be afraid to asimon discount on multiple breakfasts. Childs bed was not great but we managed fine."
"Ask at reception staff are very helpful generally a quiet area"
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PRICE RANGE
US$67 - US$125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure swansea hotel swansearamada swanseaswansea ramada
LOCATION
United KingdomWalesSouthern WalesSwansea
NUMBER OF ROOMS
120
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