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Hilton Cardiff

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Platinum level
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Business Centre with Internet Access
Wheelchair Access
Bar/Lounge
Paid Wifi
Paid Internet
Free Internet
Spa
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Park View
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Up to 25%* Off Hotel Sale
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
632Restaurantswithin 0.5 km
141Attractionswithin 0.5 km
Reviews (3,687)
Filter reviews
3,601 results
Traveller rating
1,703
1,108
480
191
119
Traveller type
Time of year
LanguageEnglish
More languages
1,703
1,108
480
191
119
Show reviews that mention
All reviews the executive lounge castle view afternoon tea opposite the castle walk in shower steam room junior suite large bathroom per night welsh cakes central location saturday night leisure facilities breakfast was excellent lovely room car parking millennium stadium
FilterEnglish
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1 - 5 of 3,601 reviews
Reviewed 2 days ago

It was our first visit to a Hilton, and we had a 'King Executive' room. The staff were very pleasant, and the room was comfortable, with a particularly good bed. The valet parking system worked well, but was too expensive at £25 for a night...More

Date of stay: December 2018
Thank David P
Response from CWLCardiff, Manager at Hilton CardiffResponded yesterday

Dear David, Thank you for taking the time to write your review. I am so very sorry for the condition of the basin in your bathroom and the soundproofing issues you have raised. I will speak to the maintenance team regarding this matter and the...More

Hotel's Favourite
Reviewed 26 October 2018 via mobile

I have stayed at the Cardiff Hilton on and off since 2000, but more recently have started staying every week whilst working in Cardiff. It has always been one of my favourite Hilton’s in the UK, benefitting not only from a great location and facilities...More

Date of stay: October 2018
1  Thank Ian19650715
Response from CWLCardiff, Manager at Hilton CardiffResponded 29 October 2018

Dear Ian, A big thank you for your review. It was great to welcome you back and I am so pleased that you had another great stay with us and I am delighted to see your comments regarding the service from the team, executive lounge...More

Reviewed 4 days ago via mobile

Nice hotel, large room. Clean and tidy. In middle of centre so very handy for shopping / visiting shows Check in was a bit slow parking at £25 a bit steep Will certainly use again Didn't eat at Restaurant as typical Hilton frozen fayreMore

Date of stay: December 2018
Thank thebadger1973
Response from CWLCardiff, Manager at Hilton CardiffResponded yesterday

Dear Sir or Madam, Thank you for your review. I am so happy to read your feedback regarding your stay and our facilities and that you will return to us in the future. Please feel free to contact the hotel directly before your next visit...More

Reviewed 5 days ago via mobile

Great few days spent in Cardiff, used the Hilton as our base and from start to finish our stay was terrific. The hotel is ideally situated around 10 minutes walk from the station.Its rooms are spacious and well appointed, very comfy beds.We only had breakfast...More

Date of stay: December 2018
1  Thank MrStorer
Response from CWLCardiff, Manager at Hilton CardiffResponded 4 days ago

Dear Mr Storer, Thank you for taking the time to write your review. Your comments regarding your wonderful Christmas stay are terrific to read and that you will return to us again soon! I do look forward to welcoming you back. Kind regards Marie Fagan...More

Reviewed 6 days ago via mobile

This hotel blows the rest of them right out of the water!! The staff are incredible, the food is delicious and the room & view are amazing too. It's always an absolute pleasure to stay here, and in my opinion it is, by far, the...More

Date of stay: December 2018
Thank Transatlantic1977
Response from CWLCardiff, Manager at Hilton CardiffResponded 4 days ago

Dear Sir or Madam, A big thank you for your first class review. It is absolute pleasure to welcome you back and see your great feedback regarding our team, rooms and delicious food. I do look forward to welcoming you back again soon. Kind regards...More

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Questions & Answers
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christine186402
14 September 2018|
AnswerShow all 2 answers
Response from 319bg | Reviewed this property |
No robe in the room we had & spa is complimentary to guests
0
Votes
alij65
28 August 2018|
AnswerShow all 2 answers
Response from CWLCardiff | Property representative |
Hello Tia, Floor to ceiling windows are available on the 7th floor on the Castle side. Kind regards LStride
0
Votes
Sharon E
27 July 2018|
AnswerShow all 3 answers
Response from Rascal_Reviews | Reviewed this property |
No it’s not a problem at all! Our check in was 3pm but arrived at 11:30am and they happily parked the car for us!Hope that helps 👍
1
Vote
Room Tips
"Aim for a high floor"
SkimadBristol
1 week ago
Read review
"The 7th floor with use of the Exec Lounge is a must"
103franka
3 weeks ago
Read review
"State menu options clearly when booking (i.e. dietary requirements etc.)"
kjacobs1
4 weeks ago
Read review
"Rooms 1-10 face onto the Castle grounds and have great views."
StuartM35
5 weeks ago
Read review
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PRICE RANGE
US$103 - US$327 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton cardiff hotel cardiffhilton international cardiffcardiff hilton internationalcardiff hilton hotel
LOCATION
United KingdomWalesSouthern WalesCardiff
NUMBER OF ROOMS
197
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