The main reasons I chose this aparthotel was because of the fantastic reviews it had received from previous guests and its proximity to Central Station and the City Centre. I am originally from the area but have been working abroad for a long time and came back to visit my daughter who is studying close by at Northumbria University. Let me start my saying that all the favourable comments I read in the reviews regarding how the RoomZZZ staff treat their guests are totally true. I don't want to single out anyone in particular as that wouldn't be fair on the rest as everyone starting from the manager, assistant manager, reception staff and housekeeping were exemplary . Nothing was too much trouble for them. As I was alone I decided that a Neo Studio would be more that enough for me and I wasn't disappointed. The bed was very comfortable and I was staying in a studio on the lower ground floor which for me wasn't an issue . Yes I didn't have a view of the quayside but I must say you could hear a pin drop in my suite as it was so quiet. The studio had all the conveniences that anyone would require. Other reviewers have already mentioned them so I won't go over them again just to say that everything that you would need is available including washing and drying machines for doing your laundry. My stay was for 1 month so I would advise anyone planning for a longer stay to contact RoomZzz directly and ask them if they have any special rates for longer stays. I know that in my case I received a significantly better rate than what I was being quoted on online hotel booing sites. For me personally the service is the main reason why I would return to a hotel or an aparthotel and the service that I received in RoomZzz Newcastle will definitely make me re visit again.…
one of the best service i have had visiting a hotel but not just for the the facilities they were fine but the staff just made the stay so much sweeter i would say the staff like Gary (night staff) and karen (day staff) made me feel so welcomed the the room it’s self was more like the cherry on top i will not stay anywhere else if i visit newcastle again not just to single out Gary and karen but all the staff that me and my group encountered were great i can’t praise enough any hotel can provide a room but can’t provide the feeling the staff made us feel thanks again
We booked two rooms for a family event, both were great. The grade studio room in the annex had lots of space and dining table for 4 people with good kitchen facility. Top floor Neo Studio had superb view and good quality fittings with super comfortable bed, lovely shower room and decent kitchen facility.
We booked through a Travelzoo offer, to explore Newcastle and were not disappointed! We were upgraded to a suite, which was a lovely surprise and made our stay even more memorable. Every member of staff we met was cheerful and helpful and nothing seemed too much trouble. Their recommendation of taking the Metro to the coast was great and we had a lovely walk in the sunshine (in October!!) then fish and chips sitting by the sea (another recommended takeaway). We have stayed in a few aparthotels since the pandemic, as we feel safer having our own space to eat and sleep and Roomzzz Newcastle has been by far the best.
My wife & I stayed for 3 nights at an amazing price. The hotel is ideally located with a short walk to most of the city centre. We received an afternoon tea with scones, jam, cream, biscuits, cheeses & 2 bottles of cloudy lemonade on arrival. Also the "grab & go" breakfast of croissants, pain au cholat, fresh fruit, yoghurt, tea & coffee met our needs perfectly. The rooms are well equipped with microwave, fridge, dishwasher, sink, utensils, small dining table, desk, settee. The bed was large & comfy. TV large screen. Most importantly the room was spotlessly clean. Overall super place to stay. Will definitely stay again & use their hotels in other towns & cities.