Stayed here for the night on the 25th whilst going to a concert at the Utilita Arena. Upon entry, the staff were lovely. We did early check in and they also upgraded our room which was lovely of them. They also told us directions to the arena which was helpful! The room itself was lovely and part of the new renovation. The bathroom was clean and I absolutely loved the waterfall shower. The bed was very comfy, it’s very rare to find a hotel that provides 2 pillows and not just the 1. The view of the room looked out to the entrance and train station. I love that there are an abundance of amenities in the kitchenette; dishwasher, sink, fridge, washing up liquid, cutlery and tableware. We came back from the concert after the doors closed but it was easy to get in, all you had to do was scan your key for the doors to open. The hotel wasn’t loud on a night at all and I had a great sleep. The hotel was in a perfect location which wasn’t too far out but we didn’t hear all the noise of nightclubs etc. We booked through the roomzzz website which allowed us to earn rewards and get perks which was great. On the morning, the grab and go breakfast was great. There was a great selection of pastries, weetabix, yoghurts, juice and coffee. You can take it up to your room, eat it downstairs or take it out when checking out! There is also free coffee 24/7 which I loved! Overall, the hotel experience was great! We will definitely be staying again. I recommend going through the website to book as it is much cheaper and you get so many better deals!…
Well sited Hotel, good facilities, good value, stylish room. The grab and go breakfast is a nice touch! I would definately stay here again. We had the Smart Studio with a view, and had a nice aspect over the Tyne and quayside.
Staff is very helpful, communicative and accommodating. Exceptional 24/7 service, immaculate room, breakfast included, <5 mins walk to the railway and metro stations, city centre location, right by the Quay - what else to ask for? Will definitely return!
We stayed here whilst in Newcastle for a concert at the Arena. This hotel is in the perfect location! A few minutes walk from the station, a 10 minute walk to the Arena and the following morning a 5 minute walk down onto the Quayside for the market. The room was amazing; clean, spacious and had everything we needed. We also made good use of ordering pizzas from the hotel as well as the ‘grab and go’ breakfast the following morning. The staff were so helpful and made sure we had everything we needed. We will definitely stay here again when in Newcastle for future concerts! Thank you Roomz Newcastle!
Loved the concept. Loved the complimentary tea/coffee/hot chocolate/little coffee lunch. The grab and go breakfast was perfect for our early start next day. Fresh and plentiful. One of the comfiest beds I have every slept in in a hotel. Amazing pillows too. And staff were friendly and helpful and quick check in and out. Didnt use kitchen area. but well equipped and even had a dish washer! Rainforest shower head and good-sized cubicle. Will definitely look for this chain on future trips away.
A forced break in a train journey meant that we needed a hotel room near the station in a hurry. On arrival, the staff were just brilliant - understanding, cheerful and helpful. Spotlessly clean room, easy self-catering facilities with clear instructions and a comfy bed. This is a really good bed. If ever we're back in Newcastle, we'll go there again.
Highly recommended this to anyone looking to stay in and around Newcastle City Centre. Had a hiccup at check in due to glitch in booking system but Manager Scott and Karen were both on hand to sort the issue there and then and kindly upgraded us into one of the suites. Thank you Team Roomzzz for making our stay pleasant and one to remember. Great location and a short stroll into the city centre with a plethora of bars and restaurants nearby. If I could give 6 stars I would.
Lovely new hotel in quiet area of town and only 5 mins walk from train station. Great facilities in room including large fridge, hob and dishwasher. Great Grab and Go Breakfast. Lovely staff all very welcoming. Would thoroughly recommend.
We stayed for the weekend. Hotel was located just a short walk from train station. Staff were really friendly and helpful. Room was spotless. Exactly what we needed. Grab & go breakfast and limitless tea & coffee etc was a bonus. Defo recommend.
Really great stop. Clean comfortable excellent staff. sorry can only recall Star but everyone great. Parking is an issue be prepared to walk 5-10 mins to a multi storey or park on road in a busy area. despite being close to train station actually quite quiet. A really well functioning hotel. we stayed in a larger suite which was excellent. I would stay again short walk to city centre if you want night life. If you are travelling by train to Newcastle this hotel is an excellent option. serviced apartments model.