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Scotswood Road, Newcastle upon Tyne NE1 4AD England
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Traveller (365)
360
Panoramas (11)
Room & Suite (192)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 11/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jurys Inn Newcastle
Updated 11/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#53 of 91 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Jurys Inn Newcastle offers great-value accommodation in the very centre of vibrant Newcastle. The hotel is just 500 metres from Newcastle Rail Station, a short walk from a plethora of shops, bars and restaurants and just a 10 minute walk from Eldon Square and The Gate shopping centres. The Centre for Life science is 200 metres away and Newcastle United Football Club is 900 metres from the hotel. Its excellent city-centre location makes it the ideal place to stay when visiting Newcastle for both business and leisure. Newcastle is known for its vibrant nightlife and has been voted one of the UK's leading destinations for stag and hen parties. The hotel features an all day Costa Coffee bar and a stylish onsite bar to relax in after an eventful day in the city. Enjoy a great selection of seasonal food and drink in our trendy restaurant which is open from 6:30am to 10:00am for breakfast and 6:00pm to 10:00pm for dinner. Laundry and dry cleaning service is available. If arriving by car public car parking is available nearby at Times Square car park, located next door to the hotel. Our 274 comfortable bedrooms can accommodate up to 3 adults or 2 adults and 2 children. All bedrooms are furnished with large soft beds, spacious bathrooms with complimentary toiletries, a hair dryer, a flat screen TV with Freeview and Free WiFi. Jurys Rewards. Enjoy a warm welcome, comfortable bedrooms, seasonal menus and a memorable visit to Newcastle with Jurys Inn.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Parking
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Vending machine
Meeting rooms
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Lithuanian
3802Reviews39Q+A100Room tips
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Samantha K wrote a review 1 Jul
1 contribution
Good location but that’s pretty much the only reason why I might stay here again. The lobby is deceiving compared to the quality of the rest of the hotel. The lobby is decorated, modern and the receptionists are friendly, whereas the rooms are of a lower standard. Everything in the rooms seemed pretty miniature, the bath was tiny and so was the bed. The bed was actually a SMALL double, not double like advertised. The bathroom was in dire need of a refurb (or even a lick of paint would make a difference). Sinkholes and toilet handle was rusted so bad they were flaky, and around the toilet was grubby walls. Traffic from outside our window kept me up most of the night - but that was expected due to the location we chose. Some of the light switches didn’t work, and even when they did, they were very dim. There was no information book for the room so we had to pretty much work everything out by ourselves. The bar prices were extortionate! We bought one bottle of peroni and one double vodka and lemonade and it cost £16. So we drank elsewhere after those where it was much cheaper. The bar staff were also a little grumpy, and the female staff member seemed to be picking on what I assume was a new staff member. There were 4 bar staff all together twiddling their thumbs, but 3 of them disappeared when a huge crowd of customers came in. The choice of cocktails were also awful. However, the receptionists were very nice people and very helpful! The hotel also offers a discount for the car park across the road which was much appreciated.
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Date of stay: July 2022Trip type: Travelled as a couple
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Peter U wrote a review 1 Jul
Maidstone, United Kingdom3 contributions1 helpful vote
We recently had to cancel at the last minute due to the rail strike. Although they had no obligation to refund our money, they were kind enough to do so. I will remember this next time I book. Top marks!
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Date of stay: June 2022
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Sam D wrote a review Jun 2022
3 contributions
Room missing a curtain, excited to be woken up at 4am by the sunrise. Was offered to move myself to the 7th floor at 00:30 when my friends were already asleep. Would expect somewhere like this to at least have curtains........Premier Inn always has curtains. ...you decide
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Date of stay: June 2022Trip type: Travelled with friends
Room Tip: Bring an eye mask - there are no curtains
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alexh20221 wrote a review Jun 2022
Nottinghamshire, United Kingdom57 contributions51 helpful votes
I checked in with the reception for 4-nights - a very average welcome was received. I was allocated a room on the second floor —a typical Jury’s Inn room. Nothing wow. Cleanliness was good, but the cleaners had missed underneath one of the draws, which meant residue came onto my leg when using the desk area. The restaurant and bar were serving the standard Jury’s Inn processed food. I’m not sure why the restaurant had an entirely different menu format when compared to the bar menu (standard food menu found in Jury’s Inns). The soup of the day surely must be the soup of the year! Anyway… the service varied by night, but generally was acceptable. One team member that must be new advised me of a 45-minute wait for food, which turned out to be 10 to 15 minutes. I also heard the same staff member advising that the fish and chips were unavailable as the fish was currently defrosting…! It then suddenly became available 5-minutes later. Breakfast was okay – disappointing that there was only one coffee machine working, especially with a sizeable elderly tour group visiting that generally need a bit longer. On the last night, some of the guests were rather rowdy in the early hours of the morning. One of them knocking for ages on another door. Not the hotel's fault but something to be mindful of – it was a Thursday. To top things off, I was woken at 0830 by the sound of the adjacent door lock being drilled out and replaced – cheers!
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Date of stay: June 2022
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Trip type: Travelled on business
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adz_uk5665 wrote a review Jun 2022
Exeter, United Kingdom3 contributions
+1
We stayed at this hotel as part of a coach trip. Let me start with the good bits from the hotel… The breakfast was nice and tasty and the reception area was clean and well decorated with the hotel being in close proximity to the city centre and quayside. Now the bad. On arrival we were given a half-hearted welcome and given our keys with little instructions on where to find the room. When we arrived into the room, we had two beds in there; a very small “double” and a single bed. They were tiny and nothing like I’ve seen as a double before. The bathroom was tired and outdated with a missing bin, broken towel rail and ingrained dirt in the shower. When moving the bed we found rubbish, including an opened condom wrapper and the room appeared generally dirty. We complained to reception who passed us on to a housekeeping manager who moved us into another room and offered us a complimentary bottle of wine. The new room was equally as tired and outdated with small beds, but at least it was clean. The bathroom door was broken however, with the catch not working, making it unable to be closed and provide simple privacy. This had to be reported three times before being repaired 3 days (and another complimentary drinks voucher) later!!! These vouchers came in handy with the expensive drinks in the bar - £5.25 for a bottle of beer! One of the nights there was an event at the Arena, which meant drunken guests wandering the corridors late at night with the poor soundproofing meaning that every word could be heard in the rooms, making it hard to sleep. When it came to evening meals, these were awful. Portions were particularly small and were of poor quality, clearly using cheap cash-and-carry ingredients and catering cakes. The meals were undercooked and overcooked, sometimes on the same plate and often lacked any form of flavour. One particular favourite was a chicken curry with dry overcooked chicken, undercooked hard rice and a tasteless curry sauce. One pudding was so small, they split a single slice of catering chocolate fudge cake into two with both me and my wife sharing two thin layers each, I had the top half, she had the bottom half!!! Cleanliness in the restaurant also seemed a low priority as we often witnessed a slight swipe with a cloth on a vacated table. This wipe would sometimes include a cleaning solution, sometimes not. Very worrying given the current climate!! Overall a hugely disappointing visit and a hotel I would never want to visit again. My advice, absolutely go somewhere else if you can until changes are made there!!!
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Fill up on the breakfast as the evening meals are poor. Don’t travel with any level of...
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Dissatisfied customer wrote a review Jun 2022
Durham, United Kingdom2 contributions
Goid room for price ( stayed via Dayuse). Have been here a number of times - Hannah on reçeption is amazing. She solves any niggles or issues quickly and efficiently and is lovely with it. Stay here for a good room snd gr8 staff ( especially Hannah) Peter H
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Date of stay: June 2022Trip type: Travelled solo
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atb009 wrote a review Jun 2022
Keighley, United Kingdom14 contributions7 helpful votes
we had a fantastic stay good location nice staff brian was very helpfull on reception the only let down was a pizza we bought and it was not very good we should have sent it back near railway station and next door to the utilita arena also very good breakfast and exellent rooms
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Date of stay: June 2022
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Response from Luke Crawford, General Manager at Jurys Inn Newcastle
Responded 3 days ago
Hello atb009, Thank you for taking the time to provide us with some feedback from your recent stay. I am delighted to hear that your stay was an enjoyable one and I look forward to welcoming you to the hotel again in the near future. Regards, Luke Crawford
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Geoff W wrote a review Jun 2022
Leicester41 contributions90 helpful votes
Stayed for 5 days as part of a National Holiday trip to the North of England. Found all of the staff to be friendly and professional. Room was adequate but was very stuffy at times. Food - The self service breakfast was very good but the evening meal was spoilt by the delay between each course.
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Date of stay: June 2022
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Response from Luke Crawford, General Manager at Jurys Inn Newcastle
Responded 3 days ago
Hello Geoff W, Thank you for your feedback from your recent stay with us. I am pleased to hear that you enjoyed your time with us and I hope we have the opportunity to welcome you back to the hotel again in the near future. Regards, Luke Crawford
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mags84056 wrote a review Jun 2022
Falkirk31 contributions11 helpful votes
Good for one night bar prices very expensive £7.50 for 1 25ml gin. No prices on bar menu overall all right for one night stay to attend a concert Room basic very warm bathroom very dated hotel needs upgraded Breakfast was ok had something for everyone
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Date of stay: June 2022
Rooms
Location
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Response from Luke Crawford, General Manager at Jurys Inn Newcastle
Responded 4 days ago
Hello mags84056, Thank you very much for taking the time to leave a review of your recent stay at Jurys Inn Newcastle. I am delighted to hear that you enjoyed your time with us and that you found breakfast to have a wide range of options. Regards, Luke Crawford
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ginge1962 wrote a review Jun 2022
Glasgow79 contributions73 helpful votes
+1
Stayed for one night to attend a concert in the Arena. Really is a perfect location as its a short walk away. Staff were lovely and friendly. Bar prices a little steep but that's just hotels. Room was clean and comfortable bed and a window which actually opened slightly to let fresh air in. Check out 12 which is always a bonus. Would definitely recommend and stay again.
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Date of stay: June 2022Trip type: Travelled solo
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Response from Luke Crawford, General Manager at Jurys Inn Newcastle
Responded 4 days ago
Hello ginge1962, Thank you for taking the time to review your recent stay at Jurys Inn Newcastle. I'm so pleased to hear that you found our central location to be perfect for the needs of your stay and that your interactions with our team were friendly. I look forward to welcoming you back to the hotel again in the near future. Regards, Luke Crawford
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PRICE RANGE
US$65 - US$118 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jurys inn newcastle hotel newcastle upon tyne, jurys hotel newcastle upon tyne
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
274
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Frequently Asked Questions about Jurys Inn Newcastle
Which popular attractions are close to Jurys Inn Newcastle?
Nearby attractions include Boulevard Show Bar (0.1 km), The Discovery Museum (0.4 km), and St. Mary's Cathedral (0.3 km).
What are some of the property amenities at Jurys Inn Newcastle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Jurys Inn Newcastle?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Jurys Inn Newcastle?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Jurys Inn Newcastle?
Conveniently located restaurants include Rumba Casa Latina, Mantra Thai Dining, and Ottoman Turkish.
Is Jurys Inn Newcastle located near the city centre?
Yes, it is 0.8 km away from the centre of Newcastle upon Tyne.
Are any cleaning services offered at Jurys Inn Newcastle?
Yes, dry cleaning and laundry service are offered to guests.
Does Jurys Inn Newcastle offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Jurys Inn Newcastle?
The staff speaks multiple languages, including English and Lithuanian.
Are there any historical sites close to Jurys Inn Newcastle?
Many travellers enjoy visiting Victoria Tunnel (2.2 km), Quayside (1.3 km), and Newcastle Cathedral (0.9 km).
Is Jurys Inn Newcastle accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.