We had a great stay, great hotel. The receptionist that checked us in gave a really good sushi recommendation and we had cocktails at the ginos bar in the hotel which were lush. Every member of staff smiling and happy to help, had an issue with the aircon but the duty manager helped us straight away. We will be back!
From the friendly smiles at arrival & the warm cosy bar & reception you won’t be disappointed with a stay at INNside. The room was so comfortable with a relaxing view of the river. You really could not ask for a more luxurious bed & all facilities are spotless. I had a minor issue & it was handled so amazingly by Gaby on reception - she’s a real asset to the hotel. All staff were lovely though. As a couple the open shower & sink was fine but I’d sadly not stay with a friend as no privacy except the toilet. We will certainly always stay here on any Newcastle visits though can’t recommend highly enough.
Excellent stay, perfect location for Utilita Arena to watch Peter Kay. Great sized room, nice and clean, reception staff very helpful but definitely go to Ginos restaurant in the hotel, it was amazing for dinner. Breakfast was a let down however, everything gets taken away at 10am, coffee machine was playing up so every option was cold due to the milk pump apparently! Check out is not until 12pm so why so strict on breakfast closing right on 10am - I do understand the lunch service kitchen staff might have to start perhaps? Definitely recommend and will stay again - and go back to Ginos!!
The hotel is great. Staff are so welcoming and friendly and nothing is too much trouble. Thank you Charlotte and Josh or was it Jordan I’m so sorry, as their service is outstanding. Used the conference facilities also and again everything was perfect.
I had a wonderful experience at Innside Newcastle Hotel. I was in the Suite # 429, with a very beautiful view of the river and the bridges from different sides of the building. The hotel is very clean and new and very comfy. I give the breakfast 4 out of 5 because some of the breakfast, and we were not very helpful. Oh sauna, give a big thank you to Josh. He helped me in moving my luggage when I upgraded my drying to bigger Suit. The location is perfect for me, you can take a nice walk beside the river. There is many local restaurants nearby.
Quayside hotel beautiful inside. Had a luxurious feel. Parking at the side. Room up to date and lovely and clean. The view from our window was of the river lovely. The food was good. Breakfast delicious.
The hotel is of very high standard. Customer service is amazing. Gabi and josh on reception give a great welcome. Very professional but with a smile. Restaurant does not disappoint either. Overall service throughout hotel is 5 star. Breakfast is great. Rooms are bright and well designed. Thoroughly enjoyed 2 nights there
Bethany and Jonathan are the best reception staff you could ask for from making sure your okay to making sure you feel at home 100% would recommend. Came back after a couple of drinks and they couldn’t do enough to make sure everything in the room is okay .
It’s a nice hotel. A beautiful city with a lot to watch. The staff is really kind. Rooms are quite big with nice interior. At the restaurant they are also really good. Especially Keida who was at the restaurant most of my stay.
Excellent hotel with beautiful large spotlessly clean rooms. We ate in the restaurant which is outstanding in both quality of staff and high standards of food quality. Special thanks to Leo. Highly recommend you reserve a table in peak times to avoid disappointment.
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