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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#8 of 92 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Travellers' Choice
Newcastle's newest lifestyle hotel, catering for work, play and wellbeing, INNSiDE by Meliá Newcastle on the Quayside enjoys open views of the Tyne. With the hotel's proximity to rail and road links, shopping and cultural highlights such as the Baltic and Sage Gateshead, INNSIDE Newcastle is the ideal home to discover this great city. Tapping into its cultural surroundings by offering its own mix of music, art and literature, with a central Open Living Lounge - with all-day food and a soundtrack by local DJs - "the beating heart of the hotel" where guests can switch from work to play mode. Dine with views over the river Tyne in the stunning restaurant with floor-to-ceiling windows and an outdoor terrace, a state-of-the-art gym open 24 hours a day, and five meeting spaces with 'workcation' packages available.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Restaurant
Business Centre with Internet Access
Conference facilities
Meeting rooms
Breakfast available
Complimentary Instant Coffee
Complimentary tea
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Room features
Air conditioning
Safe
Bottled water
Minibar
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
145Restaurantswithin 0.5 km
87Attractionswithin 0.5 km
Contact
River View, Bridge Court, Newcastle upon Tyne NE1 3BE England
Getting there
See all nearby hotels
429Reviews11Q+A81Room tips
Reviews
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We had a lovely one night stay in this lovely hotel. We were greeted by Rita who was so friendly. We were given and upgrade for my birthday and also 2 free drinks. The room was amazing, extremely clean and with great views. It was very well equipped with a steamer for clothes too. We had a drink in the bar in the afternoon which was quiet and pleasant. On the evening the atmosphere was great. It was busy but well managed and a lovely vibe! We thoroughly enjoyed our stay here and wished we could have stayed longer. Will definitely recommend.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded today
Dear lisamccu, Thank you for your lovely review of INNSiDE Newcastle and belated birthday wishes! Delighted to read that your first impression of the hotel was our wonderful Ruta who looked after you with a room upgrade for your special day but also that the team in Gino's looked after you equally as well... We look forward to welcoming you back again soon and hopefully for a little longer! Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
From the friendly smiles at arrival & the warm cosy bar & reception you won’t be disappointed with a stay at INNside. The room was so comfortable with a relaxing view of the river. You really could not ask for a more luxurious bed & all facilities are spotless. I had a minor issue & it was handled so amazingly by Gaby on reception - she’s a real asset to the hotel. All staff were lovely though. As a couple the open shower & sink was fine but I’d sadly not stay with a friend as no privacy except the toilet. We will certainly always stay here on any Newcastle visits though can’t recommend highly enough.
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: Arrive slightly before check in for a parking spot.
Ask for a river view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded 14 Dec 2022
Dear JK7380, What a lovely review to read - thank you for sharing. Gaby most definitely is just one of many superstars in the team and thank you for highlighting her to me - I will ensure that she is recognised internally too. Happy to read that the comfort of your guest room matched your expectations and we look forward to welcoming you back again to the hotel very soon! Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a superb hotel on the banks of the Tyne, reasonably close to both the city centre and the Arena. Friendly and helpful staff throughout our stay, we arrived early, but luckily our room was ready. Managed to secure one of the few car parking spaces attached to the hotel, £15 a day. Our corner room overlooking the river was very comfortable and well equipped, huge bed, large shower, safe and large screen TV. Highly recommended.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded today
Dear allertonlad, Thank you for taking the time to share your recent experience of INNSiDE Newcastle. We are really blessed with our Quayside location and I am glad that this was also a benefit to your stay. I will never tire of gazing over the Tyne from the guest rooms at the hotel and its nice to read that you were able to enjoy them too. Best wishes, Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room’s fantastic, clean, modern, functional and a little quirky. Fabulous location but next to no parking. Great value for money for a Saturday night in Newcastle. Breakfast was beyond poor. Selection not great, especially cold, yoghurts, fresh fruit, berries, compotes etc. Hot buffet was dismal, anaemic sausages, soggy bacon, both looked like they’d been cooked in the steamer, no colour at all. It wasn’t the quality of ingredients so much as the lack of skill and care in cooking them. I’m sure Gino didn’t hang his reputation on the breakfast offering. We will use the bedrooms again but will go into Newcastle for breakfast (as we did for dinner). Breakfast is the last impression for customers and you need to get it right.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded 1 week ago
Dear Orange5pro, Thank you for taking the time to share your experience and delighted that overall you had a wonderful visit. Sorry to read about your breakfast experience - certainly not the level of quality and service we pride ourselves on - I will keep a closer eye on this over the coming weeks. Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent customer service on arrival from Charlotte she gave us a warm welcome and advised us which bars to go to. Definitely recommend this lovely hotel rooms with a view to the quayside. Room beautifully cleaned spacious and a lovely surprise birthday drinks in the mini bar waiting for me. close to town centre lots of bars. Nice breakfast although que for coffee machine and only 1 machine working shame they didn't offer coffee at your table but overall great service 👍 definitely coming back we enjoyed our stay 😀 x
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded 1 week ago
Dear louise, Thank you for such a wonderful review of your recent stay with us! Thank you also for highlighting Charlotte to me as a standout - she is definitely a fountain of local knowledge and a local bar expert ;-). Glad the team were able to look after you on your special day and great to read you are thinking about returning already! Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our ‘Go to’ hotel whenever we want to stay in Newcastle. From the most pleasant staff, fantastic rooms and the lovely Gino restaurant. Our stay this time was for the wife’s birthday and reception staff were aware and so lovely with us that we got a complimentary upgrade which was greatly appreciated. The Townhouse rooms are just the best but we’ve also stayed in Studio rooms too and are really comfortable. We have always eaten in Gino’s when we stay and can’t fault the food and service. I’m Coeliac and there’s always a good selection of Gluten free food to have and staff are aware of this condition. Can’t wait to have another stay soon as we love coming to this hotel. A credit to all the staff who work there.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Small car park so first come first served
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded 1 week ago
Dear kirkycfc, Thank you for your 5 star review and also for your continued loyalty to INNSiDE Newcastle. Always great to read when the team use their empowerment to look after guests on their special occasions and belated birthday greetings to your wife! Delighted that the product, both bedrooms and Gino's also suit the needs of your travels and the team and I look forward to welcoming you back again in the near future. Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
well looked after, great staff very helpful and went the extra mile to make our stay most pleasant. room first class and spotless. lovely bar and food was good, Gino Dcampo restaurant brilliant loved it.
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Date of stay: January 2023
Value
Location
Service
Room Tip: get a river view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded 1 week ago
Dear wilkopeter, Thank you for your review of INNSiDE Newcastle. Really nice to read your comments regarding the team and glad also that the product matched the service you recieved! Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff are friendly, room was stunning. Nothing is too much trouble. Room was modern and has everything at your fingertips. Great location. Had an amazing nights sleep and have already booked up again. Looking forward to my next stay.would definitely recommend to fellow business travellers.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded 2 weeks ago
Dear MikeyJustM, Thank you for sharing your recent experience of INNSiDE Newcastle. Glad to read that the location of the hotel suited the needs of your visit but also that the hotel itself and the team left a positive impression upon you. Lovely to read that you are considering returning - please do make sure you enrol into our Melia Rewards loyalty programme to gain additional member benefits! Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very modern hotel with Gino D’Campo restaurant. Very relaxed atmosphere from arrival. Staff very friendly and helpful. Room a very good size with comfortable bed, sitting area and lovely views out of the floor to ceiling windows.
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Date of stay: May 2022Trip type: Travelled on business
Value
Location
Service
Room Tip: Right in the river, you’re walking distance to town centre
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded 3 weeks ago
Dear louisep635, Thank you for your lovely review of your recent stay at INNSiDE Newcastle. Delighted that you were able to take advantage of the panoramic views of the Tyne from your hotel room and that the team looked after you from arrival until departure. Hope to welcome you back again really soon! Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Third visit to this very smart and welcoming modern hotel Hotel and restaurant staff all excellent and Dennis and his colleagues were superb in a very busy dining room Thoroughly recommend and will definitely visit again
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Date of stay: December 2022
Value
Cleanliness
Service
Room Tip: All rooms really good. Views available although you’re right by the Tyne to go sight seeing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded 30 Dec 2022
Dear A9118XKjimd, Thank you for your review and for your loyalty to INNSiDE Newcastle. Denis is absolutely one of our superstars and delighted that he was a stand out to you during your visit - I will ensure I thank him personally too. Look forward to welcoming you back again in the new year! Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$94 - US$160 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Innside Newcastle
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
161
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Claim Your ListingINNSIDE BY MELIA NEWCASTLE - Updated 2023 Prices & Hotel Reviews (Newcastle upon Tyne, England)
Frequently Asked Questions about INNSiDE by Meliá Newcastle
Which popular attractions are close to INNSiDE by Meliá Newcastle?
Nearby attractions include Crown Posada (0.3 km), Grey Street (0.5 km), and Newcastle Cathedral (0.3 km).
What are some of the property amenities at INNSiDE by Meliá Newcastle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at INNSiDE by Meliá Newcastle?
Top room amenities include a minibar, air conditioning, and a view of a nearby landmark.
What food & drink options are available at INNSiDE by Meliá Newcastle?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to INNSiDE by Meliá Newcastle?
Conveniently located restaurants include Simla Restaurant, Missy Milieu's, and The French Quarter.
Are there opportunities to exercise at INNSiDE by Meliá Newcastle?
Yes, guests have access to a fitness centre during their stay.
Is INNSiDE by Meliá Newcastle located near the city centre?
Yes, it is 0.8 km away from the centre of Newcastle upon Tyne.
Does INNSiDE by Meliá Newcastle offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to INNSiDE by Meliá Newcastle?
Many travellers enjoy visiting Victoria Tunnel (1.5 km), Quayside (0.6 km), and Newcastle Cathedral (0.3 km).
Does INNSiDE by Meliá Newcastle have any great views?
Yes, guests often enjoy the city view available here.