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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#7 of 91 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Travellers' Choice
Newcastle's newest lifestyle hotel, catering for work, play and wellbeing, INNSiDE by Meliá Newcastle on the Quayside enjoys open views of the Tyne. With the hotel's proximity to rail and road links, shopping and cultural highlights such as the Baltic and Sage Gateshead, INNSIDE Newcastle is the ideal home to discover this great city. Tapping into its cultural surroundings by offering its own mix of music, art and literature, with a central Open Living Lounge - with all-day food and a soundtrack by local DJs - "the beating heart of the hotel" where guests can switch from work to play mode. Dine with views over the river Tyne in the stunning restaurant with floor-to-ceiling windows and an outdoor terrace, a state-of-the-art gym open 24 hours a day, and five meeting spaces with 'workcation' packages available.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Restaurant
Business Centre with Internet Access
Conference facilities
Meeting rooms
Breakfast available
Complimentary Instant Coffee
Complimentary tea
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Room features
Air conditioning
Safe
Bottled water
Minibar
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
146Restaurantswithin 0.5 km
111Attractionswithin 0.5 km
Contact
River View, Bridge Court, Newcastle upon Tyne NE1 3BE England
Getting there
See all nearby hotels
440Reviews11Q+A83Room tips
Reviews
Traveller rating
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- 70
- 41
- 9
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We had a great stay, great hotel. The receptionist that checked us in gave a really good sushi recommendation and we had cocktails at the ginos bar in the hotel which were lush. Every member of staff smiling and happy to help, had an issue with the aircon but the duty manager helped us straight away. We will be back!
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Date of stay: March 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded 2 days ago
Dear dcG2494BS, Thank you for taking the time to share your experience of INNSiDE Newcastle. Great to read that the team were able to recommend some of their favourite places to eat in the city and that when you encountered a problem during your stay, the team were able to resolve this for you efficiently. Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
From the friendly smiles at arrival & the warm cosy bar & reception you won’t be disappointed with a stay at INNside. The room was so comfortable with a relaxing view of the river. You really could not ask for a more luxurious bed & all facilities are spotless. I had a minor issue & it was handled so amazingly by Gaby on reception - she’s a real asset to the hotel. All staff were lovely though. As a couple the open shower & sink was fine but I’d sadly not stay with a friend as no privacy except the toilet. We will certainly always stay here on any Newcastle visits though can’t recommend highly enough.
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: Arrive slightly before check in for a parking spot.
Ask for a river view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded 14 Dec 2022
Dear JK7380, What a lovely review to read - thank you for sharing. Gaby most definitely is just one of many superstars in the team and thank you for highlighting her to me - I will ensure that she is recognised internally too. Happy to read that the comfort of your guest room matched your expectations and we look forward to welcoming you back again to the hotel very soon! Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent stay, perfect location for Utilita Arena to watch Peter Kay. Great sized room, nice and clean, reception staff very helpful but definitely go to Ginos restaurant in the hotel, it was amazing for dinner. Breakfast was a let down however, everything gets taken away at 10am, coffee machine was playing up so every option was cold due to the milk pump apparently! Check out is not until 12pm so why so strict on breakfast closing right on 10am - I do understand the lunch service kitchen staff might have to start perhaps? Definitely recommend and will stay again - and go back to Ginos!!
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded 2 days ago
Dear gordyb271, Thank you for you review of your recent stay with us, delighted it was a 5* experience. Sorry to read however that your breakfast experience was a blemish on your overall stay however delighted that this would not deter you from returning again in the future. Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is great. Staff are so welcoming and friendly and nothing is too much trouble. Thank you Charlotte and Josh or was it Jordan I’m so sorry, as their service is outstanding. Used the conference facilities also and again everything was perfect.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded 1 week ago
Dear Mikey77alex, Thank you for your recent review! Really great to read that you found the team to be welcoming and friendly and thank you for highlighting Josh and Charlotte to me who made a positive impression on you. Hope to see you gain soon! Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a wonderful experience at Innside Newcastle Hotel. I was in the Suite # 429, with a very beautiful view of the river and the bridges from different sides of the building. The hotel is very clean and new and very comfy. I give the breakfast 4 out of 5 because some of the breakfast, and we were not very helpful. Oh sauna, give a big thank you to Josh. He helped me in moving my luggage when I upgraded my drying to bigger Suit. The location is perfect for me, you can take a nice walk beside the river. There is many local restaurants nearby.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded 1 week ago
Dear Majed A, Thank you for your lovely review. I am pleased to read that you were able to take advantage of the amazing panoramic views of the Tyne from your Townhouse suite which you found to be clean and presentable. Great also that the product was matched by the service and in particular Josh who assisted you during your stay. Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quayside hotel beautiful inside. Had a luxurious feel. Parking at the side. Room up to date and lovely and clean. The view from our window was of the river lovely. The food was good. Breakfast delicious.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Although not far away to get into town there is an uphill walk. It’s not too far but killer if...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded 1 week ago
Dear D6333HRkarens, Thank you for sharing your review of INNSiDE Newcastle and delighted that the hotel left such a positive impression on you and that you left satisfied with our wonderful breakfast offering! Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is of very high standard. Customer service is amazing. Gabi and josh on reception give a great welcome. Very professional but with a smile. Restaurant does not disappoint either. Overall service throughout hotel is 5 star. Breakfast is great. Rooms are bright and well designed. Thoroughly enjoyed 2 nights there
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded 1 week ago
Dear FraenkelH, Thank you for your recent review. Great to read that you had such a great time at the hotel and that both Gabi and Josh took care of you during your visit. We hope to welcome you back again really soon. Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bethany and Jonathan are the best reception staff you could ask for from making sure your okay to making sure you feel at home 100% would recommend. Came back after a couple of drinks and they couldn’t do enough to make sure everything in the room is okay .
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded 1 week ago
Dear Daniel B, Thank you for such a wonderful 5* review. It is always fantastic to read when individuals members of the team are recognised by our guests and thank you for highlighting both Beth and Jonathan whom did such a good job of looking after you! Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s a nice hotel. A beautiful city with a lot to watch. The staff is really kind. Rooms are quite big with nice interior. At the restaurant they are also really good. Especially Keida who was at the restaurant most of my stay.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded 1 week ago
Dear mathiasbruuna, Thank you for sharing your INNSiDE Newcastle experience and delighted it was so positive. Thank you also for highlighting Keida who stood out to you in our Gino D'Acampo restaurant. Hope to see you again soon! Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Excellent hotel with beautiful large spotlessly clean rooms. We ate in the restaurant which is outstanding in both quality of staff and high standards of food quality. Special thanks to Leo. Highly recommend you reserve a table in peak times to avoid disappointment.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Calum M, General Manager at INNSiDE by Meliá Newcastle
Responded 1 week ago
Dear 23-djc, Thank you for your review. Great to read that you found your guest room spotless and that the team looked after you exceptionally well in the restaurant! Thanks Calum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$84 - US$163 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Innside Newcastle
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
161
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Claim Your ListingINNSIDE BY MELIA NEWCASTLE - Updated 2023 Prices & Hotel Reviews (Newcastle upon Tyne, England)
Frequently Asked Questions about INNSiDE by Meliá Newcastle
Which popular attractions are close to INNSiDE by Meliá Newcastle?
Nearby attractions include Crown Posada (0.3 km), Grey Street (0.5 km), and Newcastle Cathedral (0.3 km).
What are some of the property amenities at INNSiDE by Meliá Newcastle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at INNSiDE by Meliá Newcastle?
Top room amenities include a minibar, air conditioning, and a view of a nearby landmark.
What food & drink options are available at INNSiDE by Meliá Newcastle?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to INNSiDE by Meliá Newcastle?
Conveniently located restaurants include Simla Restaurant, Missy Milieu's, and The French Quarter.
Are there opportunities to exercise at INNSiDE by Meliá Newcastle?
Yes, guests have access to a fitness centre during their stay.
Is INNSiDE by Meliá Newcastle located near the city centre?
Yes, it is 0.8 km away from the centre of Newcastle upon Tyne.
Does INNSiDE by Meliá Newcastle offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to INNSiDE by Meliá Newcastle?
Many travellers enjoy visiting Victoria Tunnel (1.5 km), Quayside (0.6 km), and Newcastle Cathedral (0.3 km).
Does INNSiDE by Meliá Newcastle have any great views?
Yes, guests often enjoy the city view available here.