Malmaison Newcastle
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104 Quayside, Newcastle upon Tyne NE1 3DX England
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Panoramas (28) Room & Suite (594)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#4 of 91 in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Travellers' Choice
Fog on the Tyne? Let's hope not. Otherwise you'll miss the great view of the Tyne Bridge you get from our hotel in Newcastle city centre. But then, when you're staying at Malmaison Newcastle, it's the views on the inside that tell you your boat's come in. While you're right at the heart of Newcastle's great shops and exciting nightlife, the lure of MALBAR's legendary cocktails and the Mal Brasserie's classic dishes with a twist is pretty strong. And who wants to spend all night out on the town when one hotel in Newcastle has a whole floor with a shipbuilding theme and bathtubs you could sink a battleship in? It could only be the Newcastle Mal.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Highchairs available
Taxi service
Business Centre with Internet Access
Parking
Wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary tea
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Salon
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Bath / shower
Seating area
Telephone
Iron
Laptop safe
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Trendy
Languages Spoken
English, German, Italian, Polish
Location
Full view
95Great for walkers
Grade: 95 out of 100
56Restaurantswithin 0.5 km
32Attractionswithin 0.5 km
4168Reviews40Q+A100Room tips
Reviews
Traveller rating
- 2,465
- 1,038
- 426
- 151
- 89
Time of year
Traveller type
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Popular mentions
Myself and two others in my party had Afternoon Tea in the Brasserie, upstairs in the hotel. Tessie, our server, was so helpful! She asked for each of our names and referred to us by them throughout the course of the meal, which I though was a very intimate and nice touch. Tessie made sure all our dietary requirements were adhered to and was so accommodating when I opted for non-alcholic drinks. Tessie checked on us regularly and made sure we were happy throughout. The Mal Afternoon Tea was lovely - a nice twist on your traditional afternoon tea. The food was great and the drinks lovely. Overall, an lovely visit to the Hotel Brasserie!
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Date of stay: May 2022
Value
Cleanliness
Service
Helpful
I booked a standard double through booking.com for my wife & I the night before we departed for Amsterdam. We arrived at about 5pm, the hotel is a 15 minute downhill walk from the central Metro station. On arrival the reception staff upgraded us to a suite, free of charge and unsolicited - the suite on the 7th floor was lovely. There was a separate lounge with Tv, a large bathroom with both bath and shower and a large bedroom (with another TV). There was a hair dryer, iron, ironing board and tea making facilities. The view from our bedroom was across the Tyne river and the famous Tyne bridge (see picture). Breakfast the next day cost about £18 and was a very nice full English (only complaint was no baked beans).. Having stayed in a few Malmaison hotels this is just what I expected and why I booked them.. We will be back..…
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Chris Lyall, General Manager at Malmaison Newcastle
Responded 3 days ago
Dear markrY478EW Thank you for taking the time to leave us your 5 star review. It's a real pleasure to read such positive feedback and I'll be sure to pass on your kind words to the team. Kind regards, Chris Lyall General Manager
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Love this hotel. The location, the view, the food, the cocktails and the brilliant staff. Massive thank you to Tessie and Rhys. An absolute credit to the Hotel. Staff like them are hard to come by, they clearly love being there. They made our stay comfortable and relaxing. Highly recommended.
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Chris Lyall, General Manager at Malmaison Newcastle
Responded 3 days ago
Dear 975RachaelB Thank you for taking the time to leave us your amazing review. It's a real pleasure to read such positive feedback and I'll be sure to pass on your kind words to the team. Kind regards, Chris Lyall General Manager
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We stayed in the top room in the hotel and wow it is impressive! Such a special space to stay for special occasions and a must-see view of the Quayside. The food is beautiful and by far exceeded our expectations. I highly recommend it.
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Date of stay: February 2022
Location
Cleanliness
Service
Room Tip: For a special treat make sure to get hold of the top room if you can! Couples bathtubs...
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Helpful
Response from Chris Lyall, General Manager at Malmaison Newcastle
Responded 3 days ago
Dear hakneygeordie123 Thank you for taking the time to leave us your 5 star review. It's a real pleasure to read such positive feedback and I'll be sure to pass on your kind words to the team. Kind regards, Chris Lyall General Manager
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Booked a club room for our stay and couldn’t fault the room was really spacious, had a different breakfast every morning and they were all good we stayed three days also thanks to Rhys and Tessie for making us feel so welcome and giving us so much information on what we could do on our stay. The hotel is situated in a lovely part of the city if your fit to walk up the hill but a taxis takes you there in 10 minutes
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Date of stay: May 2022
Rooms
Service
Sleep Quality
Room Tip: Club room are really big we had a side view of the river
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Helpful
Response from Chris Lyall, General Manager at Malmaison Newcastle
Responded 3 days ago
Dear catherine S Thank you for taking the time to leave us your 5 star review. It's a real pleasure to read such positive feedback and I'll be sure to pass on your kind words to the team. Kind regards, Chris Lyall General Manager
Read more
PRICE RANGE
US$107 - US$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
malmaison newcastle hotel newcastle upon tyne, malmaison newcastle upon tyne, malmaison newcastle hotel upon tyne
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
122
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Claim Your Listing Frequently Asked Questions about Malmaison Newcastle
Which popular attractions are close to Malmaison Newcastle?
Nearby attractions include Quayside (0.2 km), Sage Gateshead (0.3 km), and The Tyne Bridge (0.5 km).
What are some of the property amenities at Malmaison Newcastle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Malmaison Newcastle?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Malmaison Newcastle?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Malmaison Newcastle?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Malmaison Newcastle?
Conveniently located restaurants include Rio Brazilian Steakhouse - Quayside, Aneesa's Buffet Restaurant, and Chez Mal Brasserie & Bar at Malmaison Newcastle.
Are there opportunities to exercise at Malmaison Newcastle?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Malmaison Newcastle?
Yes, dry cleaning and laundry service are offered to guests.
Does Malmaison Newcastle offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Malmaison Newcastle?
The staff speaks multiple languages, including English, German, Italian, and Polish.