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17 Newgate Street, Newcastle upon Tyne NE1 5RE England
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Traveller (338)
Room & Suite (102)
Dining (45)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 13/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Maldron Hotel Newcastle
Updated 13/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#6 of 91 in Newcastle upon Tyne
Travellers' Choice
Maldron Hotel Newcastle is a 4 star hotel in Newcastle which opened its doors in December of 2018. It is located in a prime city centre location with all of this beautiful city’s attractions right on the hotel’s doorstep. With 265 beautifully appointed rooms, 4 meeting rooms and a Grain & Grill Restaurant Bar & Courtyard, we are the perfect place to stay whilst visiting this fabulous city. Directly opposite the hotel is Intu Eldon Square and The Gate leisure complex. A 5 minute walk will take you to Newcastle train station which is also connects you to Newcastle International Airport within 30 minutes via Metro.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Children's television networks
Highchairs available
Taxi service
Business Centre with Internet Access
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Vending machine
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun terrace
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Interconnected rooms available
Cable / satellite TV
Flatscreen TV
Walk-in shower
Room service
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
City View
Languages Spoken
819Reviews30Q+A71Room tips
Traveller rating
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  • 124
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  • 15
Time of year
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Popular mentions
Pauline S wrote a review Yesterday
1 contribution
We stayed at this hotel for 2 nights in May 22, the staff were all very helpful, great location, very comfy beds, fab breakfast, but I have to give a very special mention to Scotty who was working in the restaurant at breakfast. What a guy, he went above and beyond, so friendly and helpful and he even left the hotel to purchase some green tea for me as they had run out. Like I said, what a guy. We'll definitely be back and will be looking out for Scotty👍👍😊
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Date of stay: May 2022Trip type: Travelled
Sue M wrote a review Yesterday
Croydon, United Kingdom907 contributions398 helpful votes
Located 5 to 10 minutes walk from Newcastle Central railway station. Good, clean hotel. Comfortable, clean, well equipped rooms, with great beds! 10/10 for comfort, as well as nice duvets and pillows. We had a couple of dinners at the hotel which were ok. Breakfasts not so good. Pale, lumpy scrambled eggs and were those really mushrooms? Breakfast hot food was barely off cold, but it's edible. Lounge and bar a bit bland, not helped by large TV screens, but at least they were muted. Yes, I would definitely use this hotel if ever returning to Newcastle. Over all, it gets a "very good" from me.
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Date of stay: May 2022
Sleep Quality
Room Tip: Ask for one looking over inner courtyard and away from lifts.
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Chr Business wrote a review 24 May
1 contribution
This was the first time that I’ve stayed in a 4* hotel on business and it was a clear step up from other hotels I’ve used in the past. The reception and eating areas are nice, the rooms are a bit bigger and a bit more plush. The food was a real high, all very good. And the service at reception was friendly. But there is no getting away from the fact that the place feels a bit worn out. The toilet in my room had a running flush when I arrived which had clearly been going all afternoon. Reception told me to give it a sharp shove and that switched it off and I didn’t need to change rooms (it worked ok after that). I also tried to use the iron in the room which was small, covered in lime scale and dripped. Finally one of the three lifts was out of order because a guest had done it in the day before. So I would gladly stay there again but the fabric needs a bit of love (and money) from the owners.
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Date of stay: May 2022Trip type: Travelled
J&ARH wrote a review 24 May
1 contribution
Visited this hotel for afternoon tea prior to a visit to see a friend elsewhere. Both my wife and myself were impressed with the staffs attitude, from the moment we entered the hotel until we were taken to our table. Afternoon tea was beautifully served and despite my food allergies nothing was too much trouble for the staff. This was a case of "Service Personified". Well done to all staff.
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Date of stay: May 2022
Eileen B wrote a review 22 May
1 contribution
I was given afternoon tea for two, with prosecco, as a gift from my son . Disappointed as the place was full of noisy stag and hen parties checking in. My friend and I could hardly here each other speak. Will not be going back
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Date of stay: May 2022
Response from Anna Wadcock, General Manager at Maldron Hotel Newcastle
Responded 4 days ago
Dear EileenB I am very sorry to learn your afternoon tea was disrupted by other guests. Newcastle is a very popular place for groups which we do accept, should you wish to return for a quiet midweek visit I would be very welcome to offer you a discounted rate to return. My email address is awadcock@maldronhotels.com to contact me directly Kindest regards Anna Wadcock General Manager
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US$86 - US$141 (Based on Average Rates for a Standard Room)
United KingdomEnglandTyne and WearNewcastle upon Tyne
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Frequently Asked Questions about Maldron Hotel Newcastle
Which popular attractions are close to Maldron Hotel Newcastle?
Nearby attractions include The Escape Key (0.3 km), EXIT Newcastle (0.2 km), and The Glamorous Owl (0.2 km).
What are some of the property amenities at Maldron Hotel Newcastle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Maldron Hotel Newcastle?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Maldron Hotel Newcastle?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Maldron Hotel Newcastle?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Maldron Hotel Newcastle?
Conveniently located restaurants include Revolution Bar & Kitchen, Twenty Twenty, and The French Quarter.
Is Maldron Hotel Newcastle located near the city centre?
Yes, it is 0.2 km away from the centre of Newcastle upon Tyne.
Are any cleaning services offered at Maldron Hotel Newcastle?
Yes, dry cleaning and laundry service are offered to guests.
Does Maldron Hotel Newcastle offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Maldron Hotel Newcastle?
Many travellers enjoy visiting Victoria Tunnel (1.5 km), Quayside (0.8 km), and Newcastle Cathedral (0.3 km).
Does Maldron Hotel Newcastle have any great views?
Yes, guests often enjoy the city view available here.