Best Western Annesley House Hotel

Best Western Annesley House Hotel

Annesley House Hotel, Norwich
Traveller (119)
Garden House Lounge Area
Room & Suite (41)
Restaurant
Dining (16)
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About

4.5
#2 of 43 hotels in Norwich
4.6 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to Best Western Annesley House Hotel, your Norwich “home away from home.” A warm, friendly welcome awaits at this delightful hotel consisting of three 'Grade II' listed Georgian buildings and two converted coach houses. Standing in landscaped award winning gardens, with ample car parking, the hotel remains a quiet retreat from the hustle and bustle of the 'Fine City' of Norwich. The hotel is ideally situated for a 10 minute stroll in to the city centre. Perfect for visiting the numerous historic attractions of Norwich as well as the beautiful Norfolk Broads. All guest rooms are warmly furnished to provide a high degree of comfort. Hairdryer, hospitality tray, flat screen free-view TV, DVD player and dressing gown are standard. Iron & Board are available upon request from reception. The communal areas consist of a well stocked bar, comfortable lounge, conservatory restaurant and a small garden (which is a beautiful suntrap in the warmer months!)
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Baggage storage
Newspaper
Express check-in / check-out
Dry cleaning
Electric vehicle charging station
Parking
Wifi
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Non-smoking hotel
Outdoor furniture
First aid kit
Laundry service
Room features
Bathrobes
Housekeeping
Room service
Safe
Telephone
Coffee / tea maker
Cable / satellite TV
Bath / shower
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Quaint
Languages Spoken
English
Hotel links
Special Offer:Lowest Price When You Book Direct! CLICK HERE to view

Location

6 Newmarket Road, Norwich NR2 2LA England
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 73 out of 100
73
Norwich Airport
1,009Review14Q+A100Room tips
Traveller rating
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Detailed Reviews
Rman1 wrote a review Feb 2020
133 contributions72 helpful votes
5.0 of 5 bubbles
Stayed here one or two nights most weeks now since November 2019 and have to say it’s a cracking little hotel, and a great example of Best Western.

Shellie and the team always ensure that you get well looked after and the 2 AA rosette restaurant is a gem, with great food from a talented kitchen at a very competitive price, in a not too formal bistro style conservatory restaurant.

Bedrooms are very comfortable and bathrooms benefit from a drench head shower.

The hotel is within easy walking of Norwich city centre on the edge of the ‘golden triangle’, so is highly recommended for any business or pleasure trip to Norwich.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shellie M, Manager at Best Western Annesley House Hotel
Responded 7 Mar 2020
Dear Guest, Thank you for taking the time to leave a review. I am delighted to hear you are enjoying staying with us, we strive to ensure all of our guests feel at home. Thank you for all of your kind comments, I will be sure to pass these on to the rest of the team. Look forward to welcoming you back soon. Kind Regards, Emily Maher Duty Manager
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clarki2 wrote a review Jan 2020
Norwich, United Kingdom15 contributions19 helpful votes
5.0 of 5 bubbles
Very warm friendly welcome as always. We stayed in the coach house part of the hotel and the rooms are very spacious and very well presented. There is a great bar area and dont miss the garden and pond area at the back ! Breakfast was great and this is served in the lovely conservatory area. Plenty of parking and a ten minute walk to the Castle / Centre. Highly recommended.
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Love the Coach house
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shellie M, Manager at Best Western Annesley House Hotel
Responded 5 Jan 2020
Dear Guest, Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to hear you enjoyed your time with us and were pleased with your room in our Coach House. Thank you for all of your lovely comments, I do hope we have the pleasure of welcoming you back soon. Kind Regards, Emily Maher Duty Manager
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mdcarroll wrote a review Mar 2020
Beckenham36 contributions45 helpful votes
4.0 of 5 bubbles
We stayed here for two nights. The hotel was very clean and at most a ten minute walk into Norwich. We only ate breakfast here, once Continental and one full English, it's obvious they use really good quality ingredients here, it was delicious and the lady serving in the morning was both friendly and efficient. We liked the thoughtfulness of providing a 'quick breakfast' which wasn't as extensive, but cheaper than the continental for those who were in a hurry. Would definitely recommend
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shellie M, Manager at Best Western Annesley House Hotel
Responded 20 Mar 2020
Dear Mr Carroll, Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and were pleased with your breakfast experience, I will be sure to pass this on to the rest of the team. I do hope we have the pleasure of welcoming you both back in the future. Kind Regards, Emily Maher Duty Manager
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eddie h wrote a review Aug 2020
Elan, France25 contributions11 helpful votes
3.0 of 5 bubbles
The location was good as the city centre is in walking distance but there was a bus stop across the road and the bus services in Norwich are very frequent. Bit expensive for a short journey but much cheaper than getting a taxi. Managed to get parked at the hotel every day so this was good. The staff were very nice and the breakfast was good (except for the first one we had?). We went for a mix of continental and cooked breakfasts though the coffee was too weak. However the latte was much better so we stuck with that. We ate there a couple of times and food was OK though there are restaurants in the vicinity. Our room which was at the front of the hotel was a bit small and the 2 single beds were too soft. The room is in need of a makeover and the bathroom was a bit dark and dated. The shower was not that powerful though not too bad. Because of the fear of Covid-19 the rooms were not cleaned over the several days we stayed there. Towels / toiletries can be obtained by asking at reception. Would not be great for a long stay.
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Date of stay: August 2020
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shellie Miller, General Manager at Best Western Annesley House Hotel
Responded 10 Sept 2020
Dear Mr Heaton, Thank you for taking the time to leave a review regarding your most recent stay. I am glad to hear you enjoyed your time with us and were pleased with our location. Thank you for your kind comments towards our team, I will be sure to pass this on to them. I am sorry to hear you were disappointed with your room, due to our Georgian characteristics each room is different so if you have plans to return in the future please do let us know and we allocate you to a larger room. We are currently following Government advice with regards to the cleaning of bedrooms and due to this our housekeeping team are unable to enter occupied rooms, for both the safety of our guests and our team. As you mentioned we are always more than happy to provide any extra towels, toiletries and tea/coffee items if requested. I do hope we have the pleasure of welcoming you back soon. Kind Regards, Emily Maher Duty Manager
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ge0ffshep wrote a review Sept 2020
Brighton, United Kingdom3 contributions1 helpful vote
5.0 of 5 bubbles
Returned with my wife for a 4 night stay after a gap of 5 years. No regrets. High standards are being maintained despite the difficulties caused by the pandemic. With the steps being taken to ensure safety of guests we had no worries in that regard. Restaurant menu choice for dinner is, understandably, more limited than on our previous visit but there was still enough variety to satisfy us. With regard to the lack of housekeeping this wasn't a problem. If anything was needed, such as fresh towels, all was quickly arranged with a request via Reception. Special mention must be made for the service provided by Duty Manager Emily and, in the restaurant to Diana. With the benefit of exceptional weather to visit the glorious Norfolk countryside we wont leave it another 5 years before we return again.
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Date of stay: September 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shellie Miller, General Manager at Best Western Annesley House Hotel
Responded 21 Sept 2020
Dear Mr & Mrs Shepherd, Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us, it was lovely to meet you both. Thank you for all of your kind comments regarding our covid procedures. Our team work extremely hard to ensure our guests feel safe and comfortable so I know they will be thrilled to hear of your satisfaction. Thank you for your lovely compliments towards myself and Diana, it was our pleasure to serve you and ensure you enjoyed your stay as much as possible. I'm so glad you experienced brilliant weather whilst you were here to make the most of our wonderful county. We all look forward to welcoming you both back in the future. Kind Regards, Emily Maher Duty Manager
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ChrisC46 wrote a review Mar 2020
Basingstoke, United Kingdom248 contributions106 helpful votes
5.0 of 5 bubbles
First weekend break here for about five years-we were here for my wife's aunt 90th -but we were reassured by standards of friendly helpful professional service were still evident. familiar faces of Shelley Miller unbelievably in residence for a silver jubilee plus great help with the in-house wifi from Barry and friendly disposition of Amelia plus all the staff generally combined to ensure a great stay in one of the few weekends when the weather was halfway tolerable.Breakfasts were lively and well catered and attended but the dining room was not well attended on either Saturday or Sunday evening which was a shame given the wide choice and flexible menu arrangements given to us on half board terms;Diane on Friday was a delight as a server and made sure our meal and experience went very well.Our room 12 was well appointed at the back very quiet and had the great advantage of a wet room shower which was much appreciated by my wife still recovering from a badly broken wrist.We need to return in the summer.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Ground floor rear but although Newmarket Road is very busy we have always felt comfortable and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shellie M, Manager at Best Western Annesley House Hotel
Responded 20 Mar 2020
Dear Chris, Thank you for taking the time to leave a reviews regarding your most recent stay. It was our pleasure to have you stay with us and thank you for all of your kind comments, I will be sure to pass this on to the rest of the team, I know they will all be delighted to hear. Thank you for your kind comments regarding your dining experience, I will be sure to pass this on to the Head Chef. We all look forward to welcoming you back later on in the year. Kind Regards, Emily Maher Duty Manager
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sjolive wrote a review Sept 2021
Norwich, United Kingdom87 contributions26 helpful votes
5.0 of 5 bubbles
Really enjoyed 6 nights at this hotel. It is not the most trendy looking but I really loved the traditional style, super clean room, comfy bed and a pretty little garden with pond that you could sit and have a coffee or read by. Easy walk into the city.
All the staff I met were friendly and welcoming, from the reception to the cleaning team who always had a ready smile.
I was visiting friends so decided didn’t end up using the restaurant but both breakfast and dinner smelt great each day and would have been happy to eat there.
And I was silly excited to be able to take a bunch of the sweet grapes home with me, cut from the 75 year old vine spanning the roof of the walkway between two buildings! Off to buy cheese to have with them!!
Thank you Annesley team, would love to come again.
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Date of stay: September 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shellie Miller, General Manager at Best Western Annesley House Hotel
Responded 20 Sept 2021
Dear Mrs Olive, Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for all of your lovely comments. Hope you enjoy the grapes! We all look forward to welcoming you back in the future. Kind Regards, Emily Maher Duty Manager
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Maxine L wrote a review Sept 2020
Essex, United Kingdom40 contributions28 helpful votes
5.0 of 5 bubbles
This is our second stay at the hotel. We arrived early on Sunday and was allowed to park up, we walked into the town which is only a short walk away. We came back at 2 and checked into our room. We had a comfortable room in the Walsten House building. Due to Covid 19 restrictions our room was not made up each day or the towels changed but that was not a problem to us. We did ask for clean towels at reception and was given them instantly. The bar area was open and you could also eat in there due to the social distancing in place. The food was limited but still enough to choose from we had a meal in the hotel for the four nights that we stayed and was not disappointed. The breakfast menu was also very good. Staff were very good and friendly as they were on our previous stay. The hotel is ideally situated for the walk into the city centre and the city has an excellent bus service for visiting other places which we made good use of. We will defiantly be returning as it is so relaxing. Well done Annesley House.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shellie Miller, General Manager at Best Western Annesley House Hotel
Responded 14 Sept 2020
Dear Mr & Mrs La Ronde, Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us, it was wonderful to see you both again. Thank you ever so much for all of your lovely comments, I will be sure to pass these on to the rest of the team. We all look forward to welcoming you both back in the future. Kind Regards, Emily Maher Duty Manager
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Tracey C wrote a review Jul 2020
United Kingdom6 contributions1 helpful vote
5.0 of 5 bubbles
We had a four night post lockdown break and stayed in the Garden Room. These guys really have it sorted in relation to a COVID safe environment as well as making you feel like you are on holiday. Shelley is a force of nature and runs everything in a calm and effortless manner. Diana was lovely at breakfast and I would really encourage people to stay in this well run hotel.
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shellie Miller, General Manager at Best Western Annesley House Hotel
Responded 24 Jul 2020
Dear Mrs Coull, Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you both enjoyed your time with us and were pleased with our Garden House suite. We really appreciate your kind comments regarding our COVID procedures, after all the hard work our team have put in, it really makes it worth while when we receive such positive feedback. Thank you for your lovely comments towards Shellie & Diana, I will be sure to pass this on to them. I do hope we have the pleasure of welcoming you both back in the future. Kind Regards, Emily Maher Duty Manager
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kimlyon2 wrote a review Nov 2022
Milton Keynes, United Kingdom3 contributions1 helpful vote
5.0 of 5 bubbles
Incredibly pleasant and helpful staff, an excellent restaurant serving expertly prepared and cooked food and a well stocked bar, our Coach House room was a nice size, spotlessly clean with a really comfy bed and dynamic walk-in shower. The little things like having a brolly bucket by the front door, well stocked, and certainly needed this past weekend as it piddled down and luxury ply toilet paper set this hotel apart. Just a 5 minute stroll into the city centre, with onsite parking makes the location perfect for a city visit.
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Review collected in partnership with Best Western
Date of stay: November 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shellie Miller, General Manager at Best Western Annesley House Hotel
Responded 10 Nov 2022
Dear Mrs Lyon, Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for all of your kind comments. I do hope we have the pleasure of welcoming you back in the future. Kind Regards, Emily Maher Duty Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from David C
Jersey, United Kingdom121 contributions78 helpful votes
They're pretty flexible - I'm sure they'll let you park and check in later. When I arrived it was 2am because of late trains - there's a night manager there so they can check you in 24x7. I suggest you call/email ahead of time just so they know to expect you late.
Answer from Emily M
Norwich, United Kingdom
Hello, The bed is a Divan with a Diplomati Double Spring mattress from Mattison Contract Beds based in Ipswich. There is also a matress topper from Mitre Linen. Hope this helps! Kind Regards, Emily Maher Duty Manager
Katherine1983 asked a question Mar 2018
Maulden, United Kingdom12 contributions8 helpful votes
Do you accept Dogs? I'm looking to bring one small Dog.
Answer from Emily M
Norwich, United Kingdom
Good Afternoon Katherine, unfortunately we do not accept any pets. We do however accept guide dogs / assistance dogs as required by law.
Victoria P asked a question Sept 2017
London, United Kingdom56 contributions47 helpful votes
How far is the hotel from Norwich Castle - walking distance? Thanks
Answer from Emily M
Norwich, United Kingdom
Hello, It is approximately 15 minutes walk from the hotel to Norwich Castle. Kind Regards, Emily - Duty Manager
TiredTrotter wrote a tip Feb 2024
Hertfordshire, United Kingdom391 contributions177 helpful votes
5.0 of 5 bubbles
"Parking is free but can be a bit of a squeeze."
Read full review
Melanie M wrote a tip Nov 2023
Nacton, United Kingdom102 contributions41 helpful votes
5.0 of 5 bubbles
"Book the garden house"
Read full review
Malcolm W wrote a tip Aug 2023
4 contributions
5.0 of 5 bubbles
"The Garden House self contained with outside patio Kitchen Lounge and a Bedroom upstairs with en-suite"
Read full review
Freelander56 wrote a tip Jul 2023
Midhurst, United Kingdom32 contributions2 helpful votes
5.0 of 5 bubbles
"Great for EV drivers with 3 charging points."
Read full review
Anne P wrote a tip May 2023
Canterbury, United Kingdom14 contributions18 helpful votes
5.0 of 5 bubbles
"The coach house rooms are spacious and modern"
Read full review
Not the right property for you?
There are more places to choose from in the Norwich area.
PRICE RANGE
HK$944 - HK$1,123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western annesley hotel, best western norwich, norwich best western
LOCATION
United KingdomEnglandEast AngliaNorfolkNorwich
NUMBER OF ROOMS
31
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BEST WESTERN ANNESLEY HOUSE HOTEL HK$954 (H̶K̶$̶1̶,̶1̶2̶6̶) - Updated 2024

Frequently Asked Questions about Best Western Annesley House Hotel
Which popular attractions are close to Best Western Annesley House Hotel?
Nearby attractions include Quasar (0.4 km), Trafford Arms (0.3 km), and The Rose Tavern (0.5 km).
What are some of the property amenities at Best Western Annesley House Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Best Western Annesley House Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Best Western Annesley House Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Annesley House Hotel?
Conveniently located restaurants include Littlehaven Coffee Shop, The Eagle, and Unthank Arms Bar & Restaurant.
Are any cleaning services offered at Best Western Annesley House Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Best Western Annesley House Hotel?
Many travellers enjoy visiting Cryptic Escape (1.4 km), History Mystery (1.1 km), and Museum of Norwich at the Bridewell (1.2 km).
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