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Maids Head Hotel

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Traveller (682)
Room & Suite (263)
Dining (97)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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About

#9 of 43 hotels in Norwich
Location
Cleanliness
Service
Value
Travellers' Choice

Everyone needs a place to lay their weary head. For travellers visiting Norwich, Maids Head Hotel is an excellent choice for rest and rejuvenation. Well-known for its historic environment and proximity to great restaurants and attractions, Maids Head Hotel makes it easy to enjoy the best of Norwich.

Guest rooms offer a flat screen TV, and Maids Head Hotel makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, a concierge, and room service. In addition, guests can enjoy breakfast during their visit. As an added convenience, there is free parking available to guests.

Nearby landmarks such as Tombland (0.1 mi) and Museum of Norwich at the Bridewell (0.2 mi) make Maids Head Hotel a great place to stay when visiting Norwich.

While visiting Norwich, you may want to try some fish and chips at one of the nearby restaurants, such as The Georgian Townhouse Restaurant, Grosvenor Fish Bar, or Cafe Britannia.

If you’re looking for something to do, Norwich Castle (0.3 mi), Cryptic Escape (0.0 mi), and Waterloo Park (1.0 mi) are a nice way to spend some time, and they are all within walking distance of Maids Head Hotel.

Whether you’re travelling for business, pleasure or both, Maids Head Hotel is sure to make your visit to Norwich one worth remembering.

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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Quaint
Charming
Languages Spoken
English
2,467Reviews29Q+A100Room tips
Traveller rating
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Kelly M wrote a review 7 Apr
3 contributions
This is a beautiful hotel in a perfect location; we needed to be near the cathedral and this was a two minute walk. All the staff were very friendly and helpful and the room was of a high standard (we booked Surlingham Suite. Can’t recommend highly enough.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Tony, Guest Services / Front Office at Maids Head Hotel
Responded 1 week ago
Thank you for such kind words and look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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liz wrote a review 5 Apr
5 contributions
Refreshments provided for a meeting were substandard..Ham with thick. skin and fat, elderly smoked salmon and no vegetables/ salad what so ever. No gluten free option Bottles of water replenished belatedly.Location and car parking good and reception staff pleasant
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Tony, Guest Services / Front Office at Maids Head Hotel
Responded 1 week ago
Thank you for your review. I am sorry you did not enjoy your meeting food . All dietries are catered for upon request and would have been asked for at the time of booking. We replenish waters upon request and do not like to interrupt meetings as they are taking place.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CamillaUK wrote a review 4 Apr
Birmingham, United Kingdom19 contributions5 helpful votes
Hotel is well located for exploring Norwich, right next to the cathedral. We stayed in Ketts Keep and the room was comfortable with everything we needed. Great breakfast buffet selection and very helpful staff, letting us know when items had been restocked and bringing over from buffet. Our friends met us for breakfast and for unlimited tea/coffee and the items on offer at the buffet it was good value. Best place to stay in Norwich for location and quality!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Tony, Guest Services / Front Office at Maids Head Hotel
Responded 1 week ago
Thank you for your wonderful review. I am pleased you enjoyed your stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Barbara E wrote a review 1 Apr
54 contributions14 helpful votes
We booked the Maids Head for our 46th wedding anniversary over the Easter weekend and had an amazing time staying at this hotel and exploring the ancient city of Norwich. Our room, 402, was in an ideal quiet location overlooking cathedral. It was very peaceful with a superking comfortable bed, luxury White Company toiletries, a mini fridge with bottled water inside and lots of sockets for mobile phones etc.. The contemporary room looked as it had been recently refurbished to a high standard plenty of lighting options. We ate dinner in the Wine Press resturant from the fine dining a la carte menu and the food was amazing! Full of flavour and beautifully presented. It was also very good value with all the little extras such as bread and amuse bouche. Well done the excellent chefs! Breakfast was also a delight offering hot and cold options including quality salmon and cooked ham on the buffet as well as dishes can could be ordered from the breakfast menu. The staff we came across were warm welcoming and nothing was too much trouble for them. Obviously staff training is a priority at The Maids Head. Olivia in the restaurant was a star and Sarah in reception went the extra mile in making our stay special. On our final morning Mike did an excellent job in driving us around Norwich in the sleek 1954 vintage Bentley. He was born in Norwich and had pride in showing us the sights on our 30 minute drive around the city. We even got to see the prison on our journey! If you get the opportunity to do this do it. It made our stay even more memorable. Now we're planning on returning for my birthday to explore more of this wonderful city and experience the wonderful hospitality at this historic hotel. If you enjoy unique quality accommodation coupled with outstanding hospitality then this is the place to for you. You will leave with many happy memories to last you until your next visit. Thank you to everyone in front of house and behind the scenes making this our best ever anniversary break in 46 years! We look forward to our next visit!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Tony, Guest Services / Front Office at Maids Head Hotel
Responded 2 weeks ago
Thank you so much for your very kind and warm comments of our staff and your stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Penelope L wrote a review Mar 2024
11 contributions
Really convenient location right by cathedral. You can walk everywhere. Staff friendly and very helpful. We had to change rooms as very noisy - ask for a quiet room. Moved to a much nicer room in every sense - previous room had a lot of issues apart from just the noise.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Tony, Guest Services / Front Office at Maids Head Hotel
Responded 2 weeks ago
Thank you for your positive feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Natalie S wrote a review Mar 2024
San Gwann, Malta24 contributions5 helpful votes
+1
I have nothing but praise for The Maids Head Hotel and its staff. I booked the full works as a surprise for my husband's birthday. We had the Filby suite, the afternoon tea, the tasting menu and the wine flight. Everything was superb. Food delicious and plentiful, room extremely welcoming and comfortable, staff went over and beyond to make us feel welcome and important. We have stayed in many hotels around the world and never come across such overly welcoming, friendly and helpful staff. From reception to restaurant to housekeeping. Keep up your excellent service and congratulations on such a beautiful hotel.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Tony, Guest Services / Front Office at Maids Head Hotel
Responded 2 weeks ago
Thank you for such a fantastic review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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luvtogo6 wrote a review Mar 2024
Norfolk759 contributions318 helpful votes
Went for afternoon tea, historic hotel in heart of Norwich. The hotel is very well situated and high end. The restaurant was quiet, took a while for staff to see us waiting but the table was all ready for us. The sandwiches were fine, nothing special and just two finger slices per person. The scones were good, not too big, with lots of cream and jam. The other savouries were nice too, nothing special or outstanding. The desserts were very pretty and tasted good. Overall we had a nice time and the surroundings made this a lovely way to pass our time in Norwich after a tour.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Tony, Guest Services / Front Office at Maids Head Hotel
Responded 3 weeks ago
Thank you for your thoughtful feedback. Overall, I am pleased you enjoyed your time with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Take More Detours! wrote a review Mar 2024
Toronto, Canada10 contributions
This ancient hotel is perfectly situated in the heart of Norwich’s historic downtown directly next to the Norwich Cathedral and city nightlife. Despite being so close to all the action, we still had perfect peace and quiet every night and we were staying over the weekend. The bed and shower were amazing! While the hotel is extremely old, the amenities hit the perfect blend of modern comfort while still honouring the storied past. We did not see a single ghost during our entire stay, which may comfort some while disappointing others. Our room had a bit less storage room than we were expecting but when we called the front desk to see if they had any solutions, the lovely Denise dragged a a 2-drawer unit to our room (and it was heavy!!) so the staff goes out of their way to make sure your stay is perfect. Their pub features a great selection of mostly locally produced whiskey, gin, vodka, beer, and spirits to showcase Norwich’s finest. Absolutely recommend visiting Norwich and if you do, we can’t recommend The Maid’s Head Hotel strongly enough. M&T
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Tony, Guest Services / Front Office at Maids Head Hotel
Responded 3 weeks ago
Thank you for such a warm and thoughtful review of our hotel and staff.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mermaidonland wrote a review Mar 2024
59 contributions5 helpful votes
Went here for lunch for my mum's birthday. The food was delicious, service was great and lovely atmosphere. I would highly recommend this restaurant as a special treat. Very reasonably priced Bonus that there is a car park with lots of available spaces and disabled spaces next to the entrance.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Tony, Guest Services / Front Office at Maids Head Hotel
Responded 10 Mar 2024
Thank you so much for your positive review. I am pleased you enjoyed your mum's birthday lunch.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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val186338 wrote a review Mar 2024
London, United Kingdom33 contributions11 helpful votes
Lovely welcoming warm hotel in a great location to explore Norwich. The room was spacious and had everything you could want including a really comfortable bed. The meal we had in the restaurant was delicious and enjoyed the ambiance of the dining area.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Front rooms have traffic noise if you are a light sleeper.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Tony, Guest Services / Front Office at Maids Head Hotel
Responded 4 Mar 2024
Thank you for your very positive review and I am pleased you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$1,120 - HK$1,582 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
maids head norwich, hotel maids head
LOCATION
United KingdomEnglandEast AngliaNorfolkNorwich
NUMBER OF ROOMS
84
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MAIDS HEAD HOTEL - Updated 2024 Prices & Reviews (Norwich, England)

Frequently Asked Questions about Maids Head Hotel
Which popular attractions are close to Maids Head Hotel?
Nearby attractions include Clued Up! Escape Rooms (0.4 km), Cryptic Escape (0.08 km), and Norwich Cathedral (0.2 km).
What are some of the property amenities at Maids Head Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Maids Head Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Maids Head Hotel?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Maids Head Hotel?
Conveniently located restaurants include Cafe Gelato, Dhaba At Fifteen, and Saporita Norwich.
Is Maids Head Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Norwich.
Are any cleaning services offered at Maids Head Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Maids Head Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Maids Head Hotel?
Many travellers enjoy visiting Cryptic Escape (0.08 km), History Mystery (0.4 km), and Norwich Cathedral (0.2 km).
Is Maids Head Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.