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Marton Road, Middlesbrough TS4 2PA England
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Dining (16)
Room & Suite (16)

About

#7 of 11 hotels in Middlesbrough
Location
Cleanliness
Service
Value

See why so many travellers make Highfield Hotel their hotel of choice when visiting Middlesbrough. Providing an ideal mix of value, comfort and convenience, it offers a budget friendly setting with an array of amenities designed for travellers like you.

While staying at Highfield Hotel, visitors can check out Jamia Mosque Almadina (0.5 mi) and Temenos (1.2 mi), some of Middlesbrough's top attractions.

The rooms offer a flat screen TV, and getting online is possible, as free internet access is available, allowing you to rest and refresh with ease.

Best Western Middlesbrough features 24 hour front desk, express check-in and check-out, and baggage storage. In addition, as a valued Middlesbrough Best Western guest, you can enjoy a lounge that is available on-site. Guests arriving by vehicle have access to free parking.

When you’re feeling hungry, be sure to check out Vine, Happy Villa, and Golden Mermaid, which are some seafood restaurants that are popular with locals and out-of-towners alike.

If you’re looking for things to do, you can check out Dorman Museum (0.7 mi) or Albert Park (0.9 mi), which are popular attractions amongst tourists, and they are all within walking distance.

At Highfield Hotel, your comfort and satisfaction come first, and they look forward to welcoming you to Middlesbrough.

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Property amenities
Free parking
Free internet
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Parking
Wifi
Restaurant
Breakfast available
Kids' meals
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Room features
Housekeeping
Coffee / tea maker
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English
387Reviews3Q+A48Room tips
Traveller rating
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Gemma J wrote a review Nov 2022
1 contribution
Visited the Highfield Hotel, Middlesbrough. Never again. One children's meal was ordered within our party, and forgotten about, we knew this was the case as when brought out (after everyone else's because we had to ask for it) it was fresh and scalding hot. Definitely wasn't sat under the lights. Plates were cleared before everyone in the party was finished, which is extremely rude. Bear in mind that the place wasn't full by any means, so rushing plates through isn't necessary. The worst part of this was when my nephew was asked to transfer part of his meal to another plate so his could be cleared away. We were too gob smacked to say anything. When it was complained about to the manager, he stared blankly at the person complaining, who then wouldn't speak to her as she raised her voice. Admittedly this is not the best tactic, however frustration does remove logic at times. Although perhaps your new policy is to stare blankly so people do this and you can say that you won't deal with someone raising their voice? Not the best way to deal with complaints really. The most minor things were mixing up a swap on the mixed grill and clearing the pot with napkins in before people were finished. Have you tried to wipe your hands on thin air after eating ribs? I have, it's pretty difficult.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ian G wrote a review Oct 2022
28 contributions8 helpful votes
The Highfield has been decorated since our last visit and this really makes a difference, the room was comfortable, clean and well presented. Value for money was excellent and the staff friendly and helpful. We travel to Middlesbrough a few times a year and will certainly stay at the Highfield again.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greene King, General Manager at Highfield Hotel
Responded 4 weeks ago
Thanks for the great review we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris18.cc wrote a review Oct 2022
8 contributions3 helpful votes
I have stayed here twice and enjoyed it on both occasions. The staff are extremely helpful and polite. Having booked at very short notice, this was the only room available in the area which made me a bit nervous. The rooms are seemingly recently refurbished and extremely comfortable with enough space. The bar is pleasant and what I ate I enjoyed at a fair price. I am naturally critical of hotels and hospitality but would happily stay again.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greene King, General Manager at Highfield Hotel
Responded 17 Oct 2022
Thanks for the great review! We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dolphin150901 wrote a review Sep 2022
Milton Keynes, United Kingdom20 contributions16 helpful votes
This hotel is the best I have stayed in, in Middlesbrough. I stayed for 3 nights. Staff are friendly and helpful and have gone out of their way to ensure my stay was memorable. The rooms are lovely and very comfortable.I would highly recommend staying here!!!
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greene King, General Manager at Highfield Hotel
Responded 1 Oct 2022
Thank you so much for your positive words we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hannah Rayton wrote a review Sep 2022
3 contributions1 helpful vote
On my first visit here back in march I would have said this place was very poor however, on returning to visit family this room we stayed in was fantastic and has really improved from our previous visit for this I will give it 5 stars. The only thing I would mention is that the pull chord for the blind in the bathroom is on the opposite side and had to step into the bath to pull it down secondly I struggled with getting in and out of the bath so a grab really would have helped. Food was excellent and great customer service. Thank you for having us enjoyed our stay and will return shortly.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greene King, General Manager at Highfield Hotel
Responded 1 Oct 2022
Thank you so much for your positive words we will look into the blind situation see if we can get it changed around! Thanks again we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
944smog wrote a review Sep 2022
Middlesbrough, United Kingdom246 contributions67 helpful votes
Came for a quick early evening meal we had steak and a chicken burger , the steak was as good as we have had in alot more expensive places , staff are really friendly Chloe , Alex and Rosie could not do enough for us .We will come again , we'll worth a visit for a meal nice atmosphere too. Recommended
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greene King, General Manager at Highfield Hotel
Responded 28 Sep 2022
Thanks for the great review we hope to see you again soon !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mollie Mc wrote a review Sep 2022
1 contribution
Visited this hotel for food, the service was brilliant. The waitress Caprice made sure we had everything we needed, as well as the food being piping hot and not having to wait long for it to arrive. We will definitely be back again.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greene King, General Manager at Highfield Hotel
Responded 24 Sep 2022
Thanks for the great review, we will make sure caprice sees this and gets the recognition she deserves, we hope next time you visit you choose us again. Thank you again. See you again soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mandy g wrote a review Sep 2022
1 contribution
We stayed in the downstairs rooms as the upstairs rooms are near completion. The room was wonderful and the staff just made my experience even better. Food is great and drink prices are really good as well. Especially on a Thursday when a double gin and mixer costs you £3.99…I’ll have another one don’t mind if I do😂
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greene King, General Manager at Highfield Hotel
Responded 11 Sep 2022
Thanks for the great review!! We hope to see you again soon!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shannon G wrote a review Sep 2022
2 contributions
Cheap and cheerful food and drinks. Staff are wonderful and really looking forward to seeing the completion of the hotel renovation. Lovely outside seating for when it is sunny and music is always great especially Saturday nights as they have live bands🤌🏼
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greene King, General Manager at Highfield Hotel
Responded 11 Sep 2022
Thanks for the great review we hope to see you again soon!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex wrote a review Sep 2022
Newcastle upon Tyne, United Kingdom8 contributions
Stayed here last week and I must say the work that has been done to the hotel is amazing..the rooms are totally different and nothing like the rooms before hand. Tvs are huge, bed is comfy, plug sockets behind the lamps so you can charge your phone during the night…easy check ins and out the breakfast is what you expect and the staff are so helpful and friendly! THANKYOU
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greene King, General Manager at Highfield Hotel
Responded 13 Sep 2022
Thanks for the great review we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$63 - US$72 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western middlesbrough, middlesbrough best western
FORMERLY KNOWN AS
BEST WESTERN Hotel Middlesbrough
LOCATION
United KingdomEnglandYorkshireNorth YorkshireMiddlesbrough
NUMBER OF ROOMS
27
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HIGHFIELD HOTEL - Updated 2022 Prices & Reviews (Middlesbrough, England)

Frequently Asked Questions about Highfield Hotel
Which popular attractions are close to Highfield Hotel?
Nearby attractions include Dorman Museum (1.2 km), Rock Antics LTD (0.6 km), and The Buccaneer (1.1 km).
What are some of the property amenities at Highfield Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at Highfield Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Highfield Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Highfield Hotel?
Conveniently located restaurants include Persian Cottage, Fellinis, and Cafe Central Park Bar & Restaurant.
Are pets allowed at Highfield Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Highfield Hotel?
Many travellers enjoy visiting Ormesby Hall (2.5 km), Church of St John the Evangelist (0.7 km), and Dock Clock Tower (2.2 km).
Is Highfield Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.