For a nights stay it was perfect and staff were totally amazing - bed was lovely and slept really well. Breakfast was great unlimited English and coffee machine was amazing. It was easy to park and right place to head in to the town for dinner in the evening
Located above Aldi, and unwelcoming and intimidating entrance, understaffed, reception frequently unmanned, access via multiple security scans, dark corridors, paid top price for bottom quality. penny pinching in the extreme no soap not enough milk, tea, coffee. Microwave food at restaurant prices.
Was Very clean and breakfast was out standing kirstey and staff were very helpful definitely will be coming back this was my second time here within 2 months and already planing to return again thanks again to kirstey for all your help
Exellent location , close to middlesbrough town centre , hotel very clean and exellent value for money , unlimited tea and coffee , staff are super friendly , would definately reccomend to friends and family
Booked into the hotel on a wet night and the welcome from the staf was very friendly and I was met with wide smiles. They were very helpful when I asked about WiFi and parking, also informing me of restaurant times and breakfast times in a jolly fashion. I checked out the room which was basic but very clean and once I dropped my bag off I went to the bar. I opted for the pizza and pint meal deal at the bar/restaurant and it was scrumptious. £8.95 for a pint of Stella and a 12” meat feast was great value. Even when I asked for sauce it was brought out with a smile. Thank you Jenna, Lisa and Vikki.
I have used Travel Lodges quite frequently and usually been quite pleased with my stay but this one surpassed all of the other Travel Lodges. I was in Middlesborough for the Rugby World Cup game Tonga v Cook Islands. Enjoyable game but not close at 92 10 to Tonga! When I arrived at the Travel Lodge I was greeted by Amy. She was welcoming and professional. My room (118) was a really decent size and the bed was very comfortable. What struck me about my room and the entire hotel was the impeccable cleanliness of it all. Whatever Travel Lodge pay their cleaners they should give them a bonus! All the staff I met were friendly and helpful. I paid £8.99 for the buffet breakfast. I must say it was very tasty and enjoyable. Enough choice if you just wanted to have the continental breakfast and all the cooked food was kept nice and hot. There was only one small point which could be easily rectified. There was no view from my window as you looked out on to a flat roof but that had quite a bit of litter on it. As I got there in the dark and left after breakfast it wasn’t a problem but considering how well kept the hotel was I’m sure the litter problem could be solved in minutes. I would certainly stay here again and would highly recommend this hotel if you are visiting this area.…
Lovely stay once again . Room was very clean. Mattress was comfy we both slept well. Shower was perfect no dodgy jets. On the edge of town but was quiet . Would definately stay again .all staff were lovely
This hotel is in a great location in the centre of Middlesbrough. Awesome hotel especially Nikki who is a star. Looking after the cafe bar, reception & doing house keeping. Awesome excellent customer service Nikki deserves a pay rise £ and a medal.
Nikki was amazing running the whole place on her own, (only person I saw from sorting my door card, serving me food and drink and doing housekeeping) Run off her feet but still smiling. The woman needs a metal!!!! 5 stars for Nikki all day !!!
Such a lovely welcome from.nikki and jenna would definitely recommend this place staff are above an amazing . Really close to the town centre. Car parking easy and safe would definitely reccomend and will definitely be returning in the future.