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4.5
#90 of 1,150 hotels in London
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in the heart of London's Covent Garden and near to the city’s West End theatres, exclusive boutiques, top sights and the hottest restaurants and bars, ME London is one of the leading luxury hotels in the centre of London. It is contemporary and cutting edge in style and located in one of the most important tourist destinations in the world. Designed by the world-famous architects Foster + Partners, ME London offers 157 exquisitely designed, modern guestrooms including 16 suites, New York restaurant STK London, lounge bar Marconi Lounge and award-winning Radio Rooftop restaurant and terrace bar with spectacular panoramic views of London (London Eye, Trafalgar Square, Tower Bridge, Covent Garden), 7 meeting rooms with capacity for up to 300 people, a fully equipped gym, open 24 hours a day and complimentary high-speed WIFI.
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ME London hotel garners acclaim for its prime location, with guests delighted by its closeness to Covent Garden and the West End. The staff's courteous and professional service is often commended, although there have been mentions of occasional lapses.
While the luxurious atmosphere and cleanliness receive praise, the noise from the rooftop bar and the room size and maintenance issues have been points of contention. Amenities are generally celebrated, especially the rooftop's views, but opinions on value are split, with some guests finding the pricing steep.
Location
Convenient
Atmosphere
Luxurious
Rooms
Stylish
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Top-notch
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We accidentally stayed here for a night when I messed up our reservations at the Waldorf and I couldn't have been happier. The service was spot on and the ability to find space for 13 of us on the roof terrace for drinks went above and beyond. The view is spectacular and our visiting American friends were suitably impressed. The room was enormous and the bed was exceptionally comfortable. Looking forward to returning soon, thank you.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip:visit the roof top bar, Luciano's and STK are both top notch for dinner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jaime Evora, Guest Services / Front Office at ME London
Responded 27 Jul 2023
Dear Jen_Hotelguru, Thank you for taking the time to post a review, we greatly appreciate your comments. It was our pleasure to take care of you and I am delighted that you were well looked after. We pride ourselves on our very high level of service and I am thrilled that you felt your welcome was warm and friendly. I would like to thank you again for your words of kindness and I hope we shall have the pleasure of welcoming you back in the near future. Warm regards, Jaime Evora Aura Manager
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The staff were extremely professional and friendly, looking after our every need enthusiastically, My son and I stayed in the Vibe room, which was superb - the most sound proofed room I have ever experienced! The beds were extremely comfortable and the ambient lighting provided different moods for the stay.We were very grateful for the bottled water and mini chocolates provided free of charge as this extra touch made all the difference.The building is EXCEPTIONAL - marble walls and granite floors everywhere. Candles created a relaxed feel in every corridor. This is a top quality hotel well worth five stars. The location was 5 minutes walk to Covent Garden, theatres, the Royal Opera House and more.The only reason why we did not eat in the roof top bar was because my son is 16, not 18 as requested, which is worth knowing. We did however have a quick look at the views up there which are breath taking - especially at night. A VIP hotel that made you feel welcome. Highly recommend!
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Review collected in partnership with Meliá Hotels International
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Free bottled water is available if you ask rather than paying over the top from the mini bar in...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MELondon, Guest Relations Manager at ME London
Responded 22 Feb 2020
Thank you for your amazing review regarding your recent stay with us. The team is delighted to hear that you had a great stay and you were able to experience everything ME London has to offer. We are glad that you could enjoy every face ME London has to offer. I certainly look forward to welcoming you back in the near future and please do not hesitate to contact me should you need any assistance. Kind regards, Sabir Tahiri Aura Manager I ME London
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I conduct hotel inspections and contracts for a large Middle Eastern airline so will provide an honest review. The hotel oozes luxury, panache, style and excellent customer service. At check in, I was greeted by the lovely Vittoria who was warm, friendly and most accommodating. She upgraded me to the Mode room and saw to my every need and was extremely quick to address my requests and service was fast and smooth. The room allocated to me was 32 squared meters, spotless, superb, luxury, comfortable, modern, stylish, the furnishing was sleek modern, comfortable. The bed had Egyptian cotton and was extremely comfortable (I slept like a baby), it had sound proofing, a finger tip control panel to control, AC, ambient lighting and stylish night lamp which were easy to use. The cleverly located mini bar had all you could want, including complementary Nespresso coffee, tea and the making facilities. The bathroom had twin sinks, fluffy large towels, and a very spacious large rejuvenating twin rain shower with luxury amenities. The closet space was all you would expect from a 5 star hotel. The colours were a simple black and white, with frosted glass for privacy and mirrors which set apart this hotel from its competitors. The interior design not just of the rooms but the entire hotel had been given significant thought to make it look like you were in another world. Alan the Business development manager, very kindly showed me around the hotel, as it was Covid, the projection system on the 1st floor was switched off but he very kindly switched it on for me and nothing was too much trouble. The Radio Rooftop bar was superb for cocktails , superb views of London main landmarks and scrumptious food, the lobster was out of this world. The service in both the room and restaurant bar was quick, efficient, friendly and would definitely keep me coming back for more. The location is in the heart of London, with theatres, restaurants and shops very nearby, Covent Garden is a stones throw away. I didn't have time to try STK grill and that is definitively on my to do list. Please view my Youtube video at HolidayAirlineMan where I have a review of the entire hotel.
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Date of stay: October 2020
Value
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ante Salapic, Guest Services / Front Office at ME London
Responded 31 Oct 2020
Thank you for taking the time to leave us a review regarding your recent stay with us. I am delighted to read that you appreciate all our facilities and are able to enjoy your time at ME London. Vittoria and Alan were more than happy to assist and we all look forward to welcoming you back in the not too distant future. Kind regards, Ante Salapic Front of House Manager
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My partner and I are huge fans of the Melia chain and on our travels enjoy visiting, the Me being a more ‘upmarket’ side of the brand we thought we’d treat ourselves to a stay to round off our honeymoon! This hotel would not be out of place on the Las Vegas strip, everything about it reminds me of my stays in Vegas, from the grandeur lobby, to the clientele and obvious party vibe. When we arrived after travelling back from Europe I had severe envy that I wasn’t glammed up and getting ready for a night out, it was easy to get swept up in the atmosphere.
As with most Melia hotels, check in is accompanied by complimentary prosecco, which is always welcome and we checked into our room without issue, our luggage was later brought up to the room by the porter. As we were celebrating our honeymoon, the wonderful team had left us some treats in the room; brownies, champagne, rose petals on the bed and a lovely handwritten message on the wall, which we found to be a lovely touch. The room itself was very funky, coloured lighting which you can control, floor to ceiling mirrors giving it a futuristic vibe, very spacious and a wonderful view over the bustling London theatres below. The bed was massive and so comfortable, we both woke up and commented on how well we slept, which is always the key thing for me when I am staying at a hotel, sleep quality here was not an issue.
Breakfast was brilliant, a menu choice of cooked dishes and continental breakfast with bags of choice, all super tasty. The team at breakfast were particularly friendly and helpful.
The only downside to the experience was cleanliness, in particular that of the bathroom, the hotel is pricey and in the bracket of luxury, given the rest of the hotel itself and the bedroom I was surprised to see mould/mildew in the shower and an overall grubbiness in the shower cubicle itself. I would say re-sealing is required and a deep steam clean as I found it slightly unpleasant.
Overall we enjoyed our stay, the little touches and welcome made it feel special and the sleep quality as I mentioned was amazing, however given the issue with the bathroom, I’m not sure I’d stay here again.
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Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MELondon, General Manager at ME London
Responded 14 Mar 2020
Thank you for your kind review regarding your stay at ME London. We are delighted that both of you enjoyed your honeymoon in style and had the chance to experience almost every face our hotel has to offer. Also your comment have been passed to the teams to overview those details and exceed your expectations the next time you stay with us. We look forward to welcoming you back in the near future for another ME experience. Kind Regards, Paul Rafferty Hotel Manager I ME London
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My husband and I stayed here last night for 1 night and wow, what a place! The reason why our stay was so amazing was the people. From walking in the front door we were greeted by the concierge who immediately took our luggage for us and welcomed us to the hotel.
We then went to check in at the reception with Joaquin who couldn’t have been more friendly, welcoming and helpful- he knows how to deliver great service! He couldn’t do enough for us and kindly added some lovely gifts to our room after he picked up on the fact that we were celebrating a birthday and Anniversary- such a lovely surprise and we were really touched. Every member of the team said hello and asked us about our day, it just felt like a really personal service.
The room was amazing, and the food and drinks were superb too. The bed and pillows were so comfortable and the glass of Cava on arrival was a touch of luxury. ME London, you’ve got this spot on.
It’s our new favourite hotel and we’ll be staying here every time we’re in London!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MELondon, Guest Relations Manager at ME London
Responded 9 Feb 2020
Dear Zina, Happy Birthday and Anniversary from ME London, Great to hear you had a wonderful time celebrating and that Joaquin played a pivotal part in making your experience an unforgettable one. We can't wait to welcome you back in future and if you need anything in the meantime please do let us know. Kind Regards, Sabir Tahiri Aura Manager | ME London
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To celebrate my Daughters 18th Birthday we booked the ME in London. We were greeted warmly and advised that to add to the occasion, our party of five had been upgraded to a suite. The suite was nothing short of amazing, pristine, beautifully decorated, overlooking The Strand, for an extra treat there was a birthday cake and champagne in the room, totally unexpected and a wonderful surprise. Despite being in the heart of the best city in the World ( sorry everyone else, but it is!) the room was quiet, our sleep wasn’t disturbed at all, the beds were super comfy, we all slept like babies and didn’t want to get up in the morning. Bathrobes, slippers and toiletries were provided which was a lovely touch. We went the whole hog and had room service for breakfast. We enjoyed the Rooftop bar, with panoramic views of London, and ate in the restaurant, the food was fabulous as was the service, the only little niggle was that the drinks were a bit slow in being brought to the table and we had to ask a few times, but that’s all. All in all a wonderful experience, the staff were welcoming, efficient, the hotel was superb and smelt amazing. Would I go there again?, you betcha I would, in a heartbeat. Go there, you wont be disappointed.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MELondon, Guest Relations Manager at ME London
Responded 27 Jan 2020
Thank you for taking the time to write a wonderful feedback regarding your experiences at ME London. We are especially delighted to be a part of your daughters special day and glad to have helped on making the celebrations an even more memorable one. Aura and the Radio Rooftop team are thrilled to be a part t of your wonderful time and we look forward to exceeding your expectations the next time you choose to stay with us. In the meantime, we remain entirely at your disposal and we look forward to welcoming you back in the not too distant future! Kind Regards, Sabir Tahiri Guest Relations Manager
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We arrived late on a Friday evening and were welcomed by the concierge desk and directed to reception on the 1st floor. Wow I have never seen such an impressive reception area. Look up and see the skylight tunnel 9 floors above. The lighting display across all the whole area was amazing and when I commented on it the chap behind reception changed the display to show what could be shown. It was like an underwater experience.
The rooms were faultless and there was absolutely nothing you could want that wasn’t provided. Everything was there, in the right place and accessible. The double sinks, double shower heads, smart room control screen by the beds, turndown service and room moved into “evening mode” with soft lighting and chill music through the sound system. It was faultless and thoroughly enjoyable to be in there. There was no noise from rooms above or to the side which meant a very quiet sleep. Everything in the room had COVID sanitised stickers on from the coffee machine, mini bar, toiletries and even the tubs of popcorn.
Breakfast is served at the radio rooftop restaurant on the 10th floor and was excellent. Service was attentive but not intrusive and food excellent quality.
An indication of a good hotel is the staff that remember your name. This happened all over the hotel from the restaurant team to the concierge desk. The concierge team were excellent, arranging a battery charger for our camera, restaurant bookings and always on hand with brollys etc with the wet weather. Walk in with shopping bags, they will take them straight off you, suggest a drink and the bags are taken to your room.
The hotel is very trendy and modern - but sumptuous and comfortable with the black, silver and grey theme running throughout. Location in the heart of theatreland and 5 mins walk to Covent Garden is perfect.
Without doubt this will be our go to London hotel. Thank you to everyone there for an amazing stay and experience.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jaime Evora Ferraz, Guest Services / Front Office at ME London
Responded 2 Sept 2021
Dear guest, Thank you so much for taking the time to post such a great review of you recent stay at ME London. I am so delighted that you found our hotel to be fabulous. The contrast between our elegant dark corridors and the sophisticated bright rooms together with the breath-taking reception atrium creates the perfect aura many guests find so inspiring. We have indeed very lucky with regards to the location of the hotel and I am also glad you enjoyed your breakfast in our iconic Radio Rooftop. I would like to thank you again for your words of kindness and hope we shall have the pleasure of welcoming you back in the near future. Warm regards, Jaime Evora Assistant Aura Manager
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Very good stay super easy check in slight negative we wasn’t inform of breakfast times and location upon check in but apart from that we had a smooth check in
The room was very clean and we had selected the romance package which was placed out in the room with petals, balloons and personalised anniversary message.
TV worked fine would have been nicer to have access to all channels on Sky including sports but something for the team to look into going forward
Radio Rooftop bar for drinks was lovely super easy to get to the 10th floor and was seated straight away without having a reservation and it being a Saturday.
24/7 room service unable to provide the ice cream flavour which was on the menu but the desert arrived very quickly.
Breakfast included in my room rate was in Gino restaurant. Breakfast would rate a 7/10 could be better but nothing wrong with it.
Check out was seamless and held our bags for us until we arrived back later in the day
To mention we drove and did the valet parking at the ME it cost £49 for the overnight stay we had the lovely David park the car and saw it through till the following day who assisted us in getting the car back when it was time for us to leave.
Would I recommend? Yes
Rating 9/10
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip:Building works for anti terrorism going on outside but couldn’t hear.
Parking was easy and quick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jaime Evora Ferraz, Guest Services / Front Office at ME London
Responded 10 Mar 2022
Dear Lilly, Thank you for taking the time to post a review, we greatly appreciate your comments. I am so pleased to read your wonderful comments about the service you received, and that you thoroughly enjoyed your time with us. We take our guest satisfaction seriously and I would like to thank you once again for your detailed feedback which is is most appreciated. I do hope I have the personal pleasure of welcoming you back to the hotel in the not too distant future. Warm regards, Jaime Evora Assistant Aura Manager
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We visited ME London for our four’s night stay in London and our conclusion is easy to describe in just some words: Incredible, Unforgettable, Awesome, Unbelievable, etc...
Our sense of arrival was a VIP one even having arrived late, a girl at the front desk has attended us very good, being so friendly with us and offering us a glass of champagne and she gave us all information we needed to know about the hotel and the city. Sorry for not remembering her name. Where reception is located, is a real experience with its visual effects. Highly recommended to stay for a few minutes relaxed on the sofa.
Radio Rooftop Bar: what a great experience having dinner there, good music, good atmosphere and goof food and beer! Spanish tastes on the menu with a high quality on it; about the service was a bit slowly but it was normal due lot of people there at the same time (it seems Radio was the London’s Epicenter!!!)
Room Experience: the Chic Suite we have enjoyed it was the most experimental room we have never stayed in, good decoration and quality furniture, a confortable and a king size bed was waiting for us. Great double shower for couples and large bathtub with Apivita’s amenties. We want to remark what the Aura Team has prepared for us: customized welcome with nice and fun messages, a great selection of small cakes to make our stay more sweet and a bottle of champagne. Thanks Sabir, Antonio, Vitto, Lidia and Adriana.
Breakfast Experience: first day at Radio, the rest of days due a big storm called Ciara was located at STK restaurant. In both places the service was amazing, specially we want to thanks to Yessenia, Rosario and Mercedes who had made us smile since we start our days there. About the offer was a variated one, we have chosen for a continental breakfast, which offered us a great selection of product, many different and with good quality.
Staff: We want to remark that all the staff was amazing with us, since Lifestyle Concierge to the Housekeeping team who also has treated us.
Finally, we want to say there was a great exhibition which was a fun and a dynamic one.
We hope to repeat ME London Experience very soon.
Aleix & Emilio
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MELondon, Manager at ME London
Responded 26 Feb 2020
Dear Aleix & Emilio Thank you for sharing your review of your experience at ME London Hotel. We are thrilled with your comments and all the team feels enthusiastic for being part of your special time at the Cosmopolitan city of London. We at ME London have a passion to deliver excellent service and to ensure that our guests feel at home, on this occasion it seems we have nailed it. We would be delighted to to welcome you back at ME your place to be in the city. Thank you again and we hope to see you soon! Warmest regards, Paul Rafferty Hotel Manager | ME London
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We stayed at ME London hotel for one night to celebrate a milestone birthday.
Upon arrival we were kindly greeted by the helpful team to help us check in and they explained clearly what services were made available to us during our stay. I mentioned at time of booking that we were celebrating my fiance's birthday and I felt that they have listened as when entering our room, we were presented with a lovely surprise of birthday wishes and a bottle of bubbly waiting for us to start the celebrations! The room itself was very clean and had all of the amenities that we needed for a relaxing stay. I had made a couple of requests during our stay and they were met timely and at a very high standard.
We had also booked dinner at STK and breakfast at the Radio Rooftop Bar and both were very enjoyable and easily accessible within the hotel so we didn't need to go outside. It was great to feel that I was somewhere different even though I know the location very well.
We both really enjoyed our stay at ME London and would definitely come back hopefully to celebrate my birthday next!
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ante Salapic, Guest Services / Front Office at ME London
Responded 28 Oct 2020
Dear Lucy, Thank you for taking the time in leaving us a review regarding your recent stay with us. I am delighted to hear that the team had taken great care of your stay and both of you had an excellent time. Please do not hesitate to contact me directly to arrange your next celebration and to ensure another flawless visit. In the meantime, stay safe and I hope to welcome you back to ME London in the not too distant future. Kind regards, Ante Salapic Front of House Manager
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There are more places to choose from in the London area.
PRICE RANGE
HK$3,979 - HK$5,658 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonTrafalgar Square / Embankment
NUMBER OF ROOMS
157
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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