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66 Great Queen Street Covent Garden, London WC2B 5BX England
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Traveller (117)
Room & Suite (230)
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
Updated 04/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#303 of 1,195 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
Covent Garden, one of London’s most vibrant neighbourhoods, is home to Middle Eight. Offering unique style, supreme comfort and exceptional service, our lifestyle luxury hotel has a personality that mirrors the character and buzz of its location which is steeped in culture and history. With theatreland literally on our doorstep and within walking distance of the Royal Opera House, not to mention a shopper’s heaven, Middle Eight has an enviable address and is an excellent base from which to explore the city.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Highchairs available
Car hire
Wifi
Fitness / spa changing rooms
Personal trainer
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Wine / champagne
Nightclub / DJ
Taxi service
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Dining area
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Housekeeping
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 10 more
Hotel links
Special Offer:Package deal
165Reviews36Q+A22Room tips
Traveller rating
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Cahal R wrote a review Today
3 contributions9 helpful votes
Be prepared for a very frosty check in experience. So much for first impressions - while the hotel reception is nice, the receptionist who checked us in was not so much. Firstly no welcome, hello, or a simple duty of care. Rather we where welcomed with “ID please”, like some below par night club. Secondly, after checking both our passports like an immigration officer, the receptionist abruptly informed us that she did not have our booking under either of our names. While scrambling for the email to prove “we can stay” she magically found it. She then quickly prompted us to present a credit card and set us on our way. While the receptionist next to her appeared much friendlier, I would suggest the receptionist checking us in shadow her for some work experience. I should mention that the guests next to us where welcomed with a refreshment - we where offered nothing and had to prompt for directions to the lift. No outline of the hotel facilities, restaurants, bar, dinner/breakfast times or personal recommendations. Not acceptable! While we have just checked in, the settling in experiences was dismal and very off putting. Being honest feel like spending my 5 nights elsewhere. Follow Up after Checking Out. 26/09/22 While I appreciate they guest experience team reaching out and leaving a bottle of Prosecco in our room. I don’t accept the “guest” in this case me should go looking for the guest experience team. While you say you attempted to “locate me” - I was in the hotel for 5 nights and 6 days, frequented breakfast 4 mornings and was available in my room at various times throughout the stay - I did not receive and messages on my phone, messages under my door or was never approached for the right reasons at breakfast. I do not think for a second you really wanted my feedback and you should of made it your business, prior to my check out to locate me. Overall the hotel guest experience was a let down. The property is beautiful, new and well located, however the overall service is very dissatisfying. When at breakfast - again we felt as if we where an inconvenience. We had to give our room number at least 4 times, once on arrival and three times throughout breakfast. The team was disorganized and there is a lack of communication between the wait staff and the kitchen. The lady sat next to us never got her breakfast and had to chase it. We sat at our seat and on any day did anyone explain where the buffet was, what was available from the menu. Really had to probe for information and again the “bill” was left on our table without clarifying if there is anything else the wait staff could provide. While the product at the buffet is of good quality it’s not plentiful and not replenished to meet demand. We used room service a few times during our stay - the quality was just ok. Again, I felt I was being a nuisance by the agent on the phone. The waiter would come to the door and was not in any way attentive or of a 5 star standard. One morning we asked for room service at 6am - we where told that noting was available and the kitchen is closed! While this may be the case - it’s not difficult to offer alternatives or even offer breakfast when it’s available at 6:30. It’s not acceptable to tell a a customer a straight no without emphasizing alternatives or offering a solution. These experiences resonate with the overall “frosty” tone set at check in. I’m providing this feedback not to look for something or expect anything in return - I just feel the overall experience did not meet our expectations. The Middle Eight falls short of many hotel experiences I’ve had in the past. Overall The hotel is well located, new and beautifully decorated but I feel the guest experience is not there, not 5 star and has a lot of work to do. Resonating with other reviews - some highs but too many lows to return to this hotel.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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D. L wrote a review Jan 2022
11 contributions20 helpful votes
Hotel's Favourite
This Hotel was perfectly located, intimate, and extremely clean. The staff was amazing, the facilities and amenities were perfect, and I couldn't have asked for a better stay in London. The gym was small, but provided plenty of equipment to workout, the restaurant was nice, and the bar was perfectly placed. Would highly recommend! Worth every penny!
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Burak Furtun, Other at Middle Eight
Responded 24 Jan 2022
Hi DLittles86, Thank you so much for your time and this stunning review. I certainly can't put it in words on how happy it makes us to see that you've absolutely loved your stay with us @Middle Eight. It's our aim to provide our valued guests with the ultimate upbeat experience and I hope that we'll be able to welcome you back in no time for another one. Have an amazing time and hopefully until soon, Bella Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nasser wrote a review 28 Sep
1 contribution
I would highly recommend staying at this hotel. I had a two nights stay. Upon arrival check-in was smooth thanks to Rasha. She was cordial and did the check-in very quickly. The rooms are a decent size given the location. Saq showed me the room features and was always quick to inquire about me if I saw him during my stay. I found the attitude of the other staff similar, including James at breakfast. Overall a very good experience and good people running the hotel.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GSc wrote a review 24 Sep
1 contribution
An excellent service at the breakfast by Fernando. The front desk for the check in also excellent service at welcome. Room very good and excellent chocolate and strawberry at arrival. Breakfast with variety and all food at high quality. The place to stay in London.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sue R wrote a review 23 Sep
1 contribution
This was our first - but not last - visit to this hotel! From the moment we arrived, the service was impeccable. A welcome drink was provided and Reception staff came to us to book us in. Member of staff took us to our room and gave us information on all the facilities. Room was very comfortable and noise free even though we were at the front of the building. Everything in the room was first class especially the bed and bedding. Air conditioning very quiet. Breakfast was very enjoyable with, as usual, very attentive staff. Hotel in a very good location.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bill P wrote a review 19 Sep
12 contributions1 helpful vote
Stayed here for a week. Perfect location. Plenty to see within walking distance. Granted, I walked 12 miles a day according to my app. So your mileage may vary. Quiet, clean, good size rooms. Friendly staff. Area around the hotel is nice. Subway not too far away that will take you to/from the airport.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nicola Sacco, Guest Services / Front Office at Middle Eight
Responded 1 week ago
Dear Bill P, Thank you for taking the time to review your recent stay with us. It is so rewarding to see that you had a pleasant stay and that you liked our staff service. We hope to see you soon on your next trip to London! Kind Regards, Nicola Sacco Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
José Alberto D wrote a review 17 Sep
Madrid, Spain12 contributions5 helpful votes
It is a nice hotel, with a very nice breakfast but in any case, the big difference is Fernando. Thank you very much for making feel like at home. You have a lot of options, juice, eggs, international food, amazing granola with yogurt and fresh fruits…
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nicola Sacco, Guest Services / Front Office at Middle Eight
Responded 1 week ago
Dear j0s_albert0d, What a pleasure to see that it felt like home. We coudn't be more proud to hear this! We can't way to have you back! Kind Regards, Nicola Sacco Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrea wrote a review 14 Sep
4 contributions2 helpful votes
One of the best-hidden gems in London has to offer! The ambiance of Middle Eight, from the hotel lobby all the way to the room, was excellent. Beginning with check-in and the service provided...Middle Eight is not afraid to say "yes" to requests (based on availability, of course). Early check-in, late check-out, comp mini fridge, and more. Room decor just creates a unique and enjoyable space to relax. The rooms are spacious and quiet with extremely comfortable beds. A sincere shout out to Saq, who not only greeted me with a smile and welcomed me/us back but went above and beyond to make certain our stay was enjoyable. We will look forward to staying at the Middle Eight again in December.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Nicola Sacco, Guest Services / Front Office at Middle Eight
Responded 1 week ago
Dear VegasGalA, WOW! What a delightful review! Thank you for your lovely words, in particular for mentioning Saquib! I am sure he will be thrilled to hear about this! We can't wait to welcome you back! Kind Regards, Nicola Sacco Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mrstraveller1 wrote a review 13 Sep
York, United Kingdom1824 contributions1167 helpful votes
I had a great stay & really liked the hotel. My Urban Deluxe room was nicely decorated, well soundproofed & equipped with fridge, tea/coffee making, & a big Chromecast TV. Bath products are upscale & in abundance & the dressing gowns particularly luxuriant. The split level public spaces are glossy but understated. Check-in was slick from smartly clad receptionists & a welcome drink offered. I didn't use it, but there is a small gym. Location wise, it is ideal, situated on a handsome street close to Covent Garden. The only let down was that staff didn't appear to be at all informed about the opening hours of the bar & restaurant. I double checked before heading out to the theatre that the restaurant & bar would still be serving food upon my return as I was keen to eat in-house & indeed, had chosen the hotel because its website indicated food was served until 11pm. I presented myself post-theatre at 10pm & was brusquely told by a waitress that they’d stopped serving food in both the restaurant & the bar, with room service the only option. I sought guidance from reception staff & others but nobody seemed quite sure what the score was, weakly suggesting the website hours had perhaps not been updated. Two weeks later, they still haven't. The hotel has been trading for over a year now & pitches itself high - so staff really ought to be better drilled (though all with the exception of the brusque waitress) were polite & charming. Overall, this was a great stay & Middle Eight is undoubtedly a fine hotel, which with a few modest tweaks would get a 5 out of 5 from me.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Nicola Sacco, Guest Services / Front Office at Middle Eight
Responded 1 week ago
Dear mrstraveller1, Thank you for such an honest and lovely review. I am happy to see that you felt looked after our staff member upon arrival. I have shared your feedback about QT Bar waiter, this is not acceptable and we will take the right measures to rectify this as we speak. We hope to welcome you back soon! Kind Regards, Nicola Sacco Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Les wrote a review 11 Sep
england5 contributions3 helpful votes
Fantastic place and very friendly staff just a pity windows,dont open as even with air conditioning on it was still very hot with underfloor heating the executive suite not as good as expected beds very comfortable but no explanation of what is included for breakfast etc could do with a leaflet in the room
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nicola Sacco, Guest Services / Front Office at Middle Eight
Responded 1 week ago
Hi Candies06, Thank you for such a lovely review and kind words for our staff. Thank you for your comments about the breakfast and the AC. We will work on improving the communication with our guests to ensure that each aspect of the experienced is managed meticulosly. We look forward to see you again! Kind Regards, Nicola Sacco Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$348 - US$465 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kingsway hall london, hotel kingsway hall
FORMERLY KNOWN AS
Kingsway Hall Hotel
LOCATION
United KingdomEnglandLondonCovent Garden
NUMBER OF ROOMS
180
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Frequently Asked Questions about Middle Eight
Which popular attractions are close to Middle Eight?
Nearby attractions include The Lion King (0.5 km), Covent Garden (0.5 km), and SANDEMANs NEW Europe - London (0.4 km).
What are some of the property amenities at Middle Eight?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Middle Eight?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Middle Eight?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Middle Eight?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Middle Eight?
Conveniently located restaurants include Drury 188-189, Cafe de Provence, and Pizza Union Holborn.
Are there opportunities to exercise at Middle Eight?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Middle Eight?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Middle Eight?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to Middle Eight?
Many travellers enjoy visiting Churchill War Rooms (1.7 km), Tower of London (3.2 km), and Houses of Parliament (1.8 km).
Does Middle Eight have any great views?
Yes, guests often enjoy the city view available here.