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The Milestone Hotel and Residences

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Traveller (741)
Room & Suite (487)
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Overview
  • Excellent89%
  • Very good7%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“kensington palace”(140 reviews)
“afternoon tea”(207 reviews)
“stables bar”(37 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The Milestone Hotel and Residences
Special Offer: Book Early Save up to 15%
Offers from The Milestone Hotel and Residences
Special Offer: Book Early Save up to 15%
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Reviews (2,128)
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1,893 results
Traveller rating
1,733
117
37
3
3
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LanguageEnglish
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1,733
117
37
3
3
Show reviews that mention
All reviewskensington palaceafternoon teastables barred carnationwelcome drinkthe entire staffrose petalsfavorite hotellittle touchesturn down servicekensington high streethyde parkthe general managerhome away from homewonderful hotelevery member of staffbottle of champagne
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1 - 5 of 1,893 reviews
Reviewed today

The Milestone Hotel is hands down my favorite hotel of all time. I've stayed in numerous upscale hotels, and I've never received the level of customer service that I received while staying here. My husband and I stayed here for a portion of our honeymoon,...More

Thank christy_j_s
Hotel's Favourite
Reviewed 4 weeks ago

My wife and I have experienced a number of other 5 star hotels in London and we choose to keep coming back to the milestone. It is thoughtfully and beautifully decorated maintaining the character of the hotel. The staff are welcoming attentive and go to...More

2  Thank Michael M
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 3 weeks ago

Dear Guest, Thank you for sharing this fantastic review of your recent stay here at The Milestone Hotel. I am extremely pleased to learn that every member of my team made you feel so special making your visit perfect. All of our rooms are very...More

Reviewed 2 days ago via mobile

Such a lovely stay! Incredibly attentive staff, who greet you by name each morning and night. Like staying with family across the pond! We had a 2 adjoining rooms, perfect for families. Rooms have everything you can need, including adaptors.

Thank TravelMaci
Reviewed 1 week ago via mobile

This was my second time at the hotel & they did not disappoint. We were so impressed when we where their last you we had to come back. Every room is unique, the staff is excellent & the concierges are exceptional. We asked the concierge...More

Thank kolivier330
Reviewed 1 week ago via mobile

Took my relatives from the USA for a very special afternoon tea with my two children aged 9 and 6. From the moment we arrived the staff could not have been nicer or more helpful. It was very posh but they may us feel comfortable...More

Thank Happygolucky178
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 1 week ago

Dear guest, Thank you for taking the time to share this excellent review of your afternoon tea experience at The Milestone Hotel & Residences. I am absolutely delighted that my staff provided you with excellent service and that your two children had the chance to...More

View more reviews
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$397 - US$1,067 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in London
#3 Business Hotel in London
#3 Luxury Hotel in London
#4 Romantic Hotel in London
#9 Family Hotel in London
#17 Green Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$397 - US$1,067 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in London
#3 Business Hotel in London
#3 Luxury Hotel in London
#4 Romantic Hotel in London
#9 Family Hotel in London
#17 Green Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (741)
Room & Suite (487)
Dining (198)
Pool & Beach (10)
Amenities (29)
Family and Play Areas (3)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
byrdi2018
22 June 2018|
AnswerShow all 2 answers
Response from SharkTank1986 | Reviewed this property |
You can use the Tube - Central line to Notting Hill Gate and change to Circle line - 1 stop (High Street Kensington). The Tube takes 25-30 mins or you can walk - 45-50 mins 😀
0
Votes
byrdi2018
22 June 2018|
Answer
Response from Glenn A | Reviewed this property |
The hotel is in Kensington and Oxford Street is in the West End. Not really walking distance. You would be best served to take the tube or a taxi.
0
Votes
JulieV212
27 July 2017|
AnswerShow all 11 answers
Response from Twinponds | Reviewed this property |
Two blocks - South Kensington Bus route right outside the door
0
Votes
Room Tips
"Wonderful place to have a true English Afternoon Tea. Staff made you feel special. The hotel is beautifully..."
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"It doesnt get any better than this..."
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"Ask for a view of the Gardens is that is important to you."
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"We wanted a king sized bed but rooms are a little small so there wasn't much extra room"
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