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The Milestone Hotel is hands down my favorite hotel of all time. I've stayed in numerous upscale hotels, and I've never received the level of customer service that I received while staying here. My husband and I stayed here for a portion of our honeymoon,...More
My wife and I have experienced a number of other 5 star hotels in London and we choose to keep coming back to the milestone. It is thoughtfully and beautifully decorated maintaining the character of the hotel. The staff are welcoming attentive and go to...More
2 Thank Michael M
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 3 weeks ago
Thank you for sharing this fantastic review of your recent stay here at The Milestone Hotel.
I am extremely pleased to learn that every member of my team made you feel so special making your visit perfect. All of our rooms are very...More
Such a lovely stay! Incredibly attentive staff, who greet you by name each morning and night. Like staying with family across the pond! We had a 2 adjoining rooms, perfect for families. Rooms have everything you can need, including adaptors.
This was my second time at the hotel & they did not disappoint. We were so impressed when we where their last you we had to come back. Every room is unique, the staff is excellent & the concierges are exceptional. We asked the concierge...More
Took my relatives from the USA for a very special afternoon tea with my two children aged 9 and 6. From the moment we arrived the staff could not have been nicer or more helpful. It was very posh but they may us feel comfortable...More
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 1 week ago
Thank you for taking the time to share this excellent review of your afternoon tea experience at The Milestone Hotel & Residences.
I am absolutely delighted that my staff provided you with excellent service and that your two children had the chance to...More
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming
and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.