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The Milestone Hotel and Residences

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Traveller (715)
Room & Suite (460)
Dining (187)
Overview
  • Excellent89%
  • Very good7%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“kensington palace”(136 reviews)
“afternoon tea”(202 reviews)
“stables bar”(38 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (2,082)
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1,852 results
Traveller rating
1,694
115
37
3
3
Traveller type
Time of year
LanguageEnglish
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1,694
115
37
3
3
Show reviews that mention
All reviewskensington palaceafternoon teastables barred carnationwelcome drinkthe entire staffrose petalsfavorite hotellittle touchesturn down servicekensington high streetthe general managerhyde parkwonderful hotelevery member of staffsmall hotelthe ritz
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1 - 5 of 1,852 reviews
Reviewed 3 days ago

The most incredible experience ever. What fabulous staff.. thank you to Leo, Peggy, Nuala, Nik, Connor, Tim, Giacomo times two, Angelo, Wadie , Jose and Steve and the whole team... NEVER HAVE WE EVER ... can’t wait to come back. We have stayed in some...More

1  Thank narberth
Reviewed 5 days ago via mobile

Friendly helpful staff, quiet clean rooms and good food, near to museums and galleries, decent transport links to central London and further afield. The area has lots of shops and restaurants nearby and is interesting to walk around.More

Thank PennyFax
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 4 days ago

Dear guest, I was so pleased to learn of your fantastic review of The Milestone Hotel. It fills me with great joy to know that you had a great experience whilst you were staying with us and in particular that you found our location to...More

Reviewed 1 week ago

We stayed at this hotel last year and when we decided to go back to London, The Milestone was the natural choice. The service provided by the hotel staff is far superior to any previous experiences. They greet their guests by name and are always...More

Thank roselady2016
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 4 days ago

Dear guest, Thank you for sharing this excellent review of your stay at The Milestone Hotel. I am overjoyed that you returned to The Milestone Hotel for your second trip to London. We take great pride in our personalised service here at The Milestone Hotel...More

Reviewed 1 week ago

Milestone is one of the rarest and most beautiful hotels in Kensington. It is charming, unique, atmospheric and top quality. I have been coming here on different occasions for many years and I also experienced the afternoon tea. I can say that the staff in...More

Thank Maria S
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 5 days ago

Dear guest, Thank you so much for your wonderful feedback and I'll be sure to share your comments with the team whom I'm certain will be thrilled to know that you had such a wonderful experience with us. It has been an absolute pleasure to...More

Reviewed 1 week ago

I do love a good afternoon tea and I'm slowly moving around the elegant hotels in London sampling afternoon tea, one hotel at a time! I've been to several LHW including Ritz, Landmark, Cafe Royal & Browns so to tick The Milestone off the list...More

1  Thank littleglobetrotter88
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 5 days ago

Dear guest, Thank you so much for taking the time to share your experience and I'm pleased that you and your mother enjoyed your time with us. I'll be sure to pass on your complimentary comments to all of the team, Tim and Ayesha in...More

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Most Booked Properties in London, United Kingdom
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$424 - US$1,038 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in London
#3 Business Hotel in London
#3 Luxury Hotel in London
#4 Romantic Hotel in London
#9 Family Hotel in London
#17 Green Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$424 - US$1,038 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in London
#3 Business Hotel in London
#3 Luxury Hotel in London
#4 Romantic Hotel in London
#9 Family Hotel in London
#17 Green Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (715)
Room & Suite (460)
Dining (187)
Pool & Beach (10)
Amenities (29)
Family and Play Areas (3)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
JulieV212
27 July 2017|
AnswerShow all 11 answers
Response from Twinponds | Reviewed this property |
Two blocks - South Kensington Bus route right outside the door
0
Votes
Travelingmomof2boys
23 February 2017|
AnswerShow all 5 answers
Response from H0nestB0b | Reviewed this property |
Not at the hotel, although they do offer valet parking. Off-peak on-street parking as also available nearby. We used the NCP Royal Garden Hotel car park nearby (2 minutes walk). Tight spiral access ramp under the hotel and... More
1
Vote
Norton1869
9 February 2017|
AnswerShow all 3 answers
Response from conradish | Reviewed this property |
About 10 miles - about a 45 minute trip.
1
Vote
Room Tips
"Paris Suite, Kensington Suite"
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"Front facing rooms of the hotel overlook Kensington Park and Palace"
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"since all rooms are different, and the pictures show each room, ask the rooms by color or what is showing..."
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"Ask for a view of Kensington Palace across the street. Splurge on a suite!"
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