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The Milestone Hotel and Residences

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Traveller (852)
Panoramas (14)


Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Silver level
Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883.
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Property amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
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Hotel links
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100Room tips
Traveller rating
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Popular mentions
My other half booked us a night here to celebrate Valentine’s Day ;) wd went to see cirque du Soleil .... ( not their best show ) but it didn’t matter as the hotel was exquisite !! Room was fabulous , best hotel bed we’ve ever stayed in ... just immaculate with gorgeous decor
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Hotel's Favourite
Everyone that works in the hospitality industry should stay at The Milestone Hotel because that is how it is done. From check in to check out this hotel is nothing short of outstanding. The staff is pleasant and always willing to help assist you in any way to make your stay
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Response from MilestoneGM, General Manager at The Milestone Hotel and Residences
Responded 12 Jul 2018
Dear guest, Thank you very much for taking the time to write such lovely review about your stay at The Milestone Hotel. I am thrilled to hear that you had a fantastic stay and that you found our service and surroundings wonderful. We pride ourselves on our award winning service, so I am very pleased to hear that you felt the staff were pleasant and always willing to assist throughout your stay. We are indeed located just a 7 minute walk from High Street Kensington Tube station, just opposite Kensington Palace and the gardens and just a stones throw away from the fantastic Royal Albert Hall. I am delighted that during your stay you had the opportunity to dine in our Cheneston's, it certainly is an experience that shouldn’t be missed. I will be sure to pass on your comments to our Food and Beverage manger who will be so pleased to hear your feedback. Best wishes, Andrew Pike
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I do like to sample new hotels when I stay in London and have been looking at the Milestone for a while. It is wonderfully situated for the shopping on Knightsbridge, Kensington Gardens or the Road Albert Hall. It is small enough to be quite intimate yet large enough to feel
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We stayed here last year and it became our home away from home in London. The hotel is lovely but what takes it to the next level is the people and the service. Everyone knows your name and the warm greetings are sincere. Nothing is too much trouble. Do not miss the Stable
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I stayed for a long weekend at the Milestone Hotel for my 50th birthday. Service was spectacular from reservations (thank you Celene) to the concierge (Giacomo who knows the city by heart and has endless patience) and the staff everywhere including Leo and the ladies at the
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Response from MilestoneGM, General Manager at The Milestone Hotel and Residences
Responded 1 week ago
Dear guest, Thank you for a sterling review of your recent experience with us. I am absolutely delighted that you chose to spend such a special occasion with us and that my team here well looked after you. I will be sure to share your kind words with Celene, Leo, Giacomo and rest of my team who I know will be thrilled to hear your comments. All of us here at the Milestone Hotel & Residences look forward to welcoming you back hopefully in the not too distant future. With warm regards, Andrew Pike
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorThe Milestone Hotel and Residences
The Superior King Room at The Milestone Hotel and Residences
Professional photo exclusively commissioned by TripAdvisorThe Milestone Hotel and Residences
The Master Suite at The Milestone Hotel and Residences
Professional photo exclusively commissioned by TripAdvisorThe Milestone Hotel and Residences
The Deluxe King Room (Interconnecting) at The Milestone Hotel and Residences
comfortable room
The Windsor Suite
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1 vote
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The hotel is in Kensington and Oxford Street is in the West End. Not really walking distance. You would be best served to take the tube or a taxi.
0 votes
Two blocks - South Kensington Bus route right outside the door
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Not at the hotel, although they do offer valet parking. Off-peak on-street parking as also available nearby. We used the NCP Royal Garden Hotel car park nearby (2 minutes walk). Tight spiral access ramp under the hotel and very limited height-wise, but otherwise perfectly adequate.
1 vote
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About 10 miles - about a 45 minute trip.
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"All the rooms are nice"
"They were very accommodating when we asked for a room that was larger than a normal size bedroom and faced Hyde Park."
"I believe all the rooms are good rooms."
"Second floor was perfectly quiet"
"ON the top floor the view is amazing"
US$363 - US$988 (Based on Average Rates for a Standard Room)
United KingdomEnglandLondonKensington and Hyde ParkSouth Kensington
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