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The Milestone Hotel and Residences

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Traveller (763)
Room & Suite (491)
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Overview
  • Excellent89%
  • Very good7%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“kensington palace”(134 reviews)
“afternoon tea”(200 reviews)
“stables bar”(34 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from The Milestone Hotel and Residences
Special Offer: Book Early Save up to 15%
Offers from The Milestone Hotel and Residences
Special Offer: Book Early Save up to 15%
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Reviews (2,150)
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1,914 results
Traveller rating
1,753
118
37
3
3
Traveller type
Time of year
LanguageEnglish
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1,753
118
37
3
3
Show reviews that mention
All reviewskensington palaceafternoon teastables barred carnationwelcome drinkthe entire staffrose petalsturn down servicelittle touchesfavorite hotelkensington high streetbeautiful hotelhyde parkhome away from homeevery member of staffsmall hotelthe ritz
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1 - 5 of 1,914 reviews
Reviewed 5 days ago via mobile

If you ever want to feel special this is the place to stay! We had a standard room but it was on the 5th floor overlooking Kensington Palace Gardens. Super comfortable bed, scones delivered to your room for afternoon tea, breakfast so many choices. I...More

Thank Alm1968
Hotel's Favourite
Reviewed 7 July 2018

Everyone that works in the hospitality industry should stay at The Milestone Hotel because that is how it is done. From check in to check out this hotel is nothing short of outstanding. The staff is pleasant and always willing to help assist you in...More

1  Thank Dan A
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 12 July 2018

Dear guest, Thank you very much for taking the time to write such lovely review about your stay at The Milestone Hotel. I am thrilled to hear that you had a fantastic stay and that you found our service and surroundings wonderful. We pride ourselves...More

Reviewed 1 week ago

The Milestone is a fabulous hotel located near Kensington Palace. We loved the location near the park for morning runs/walks and it was in close proximity to many great restaurants. It is a small hotel with GREAT amenities. Top notch service from the doormen to...More

Thank Logan F
Reviewed 1 week ago via mobile

Having stayed in other Red Carnation properties in London, I decided that we would make our first visit to The Milestone to celebrate my wife's 50th birthday. I was confident we would be well looked after, but our expectations were exceeded once again. After the...More

Thank Colin W
Reviewed 1 week ago

I want to start off by saying i researched a lot of hotels before choosing the Milestone. We always stay at nice hotels, however much bigger in size typically. I was curious why this hotel was ranked so high. I don't believe the photo's do...More

1  Thank John V
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$384 - US$1,088 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in London
#3 Business Hotel in London
#3 Luxury Hotel in London
#4 Romantic Hotel in London
#9 Family Hotel in London
#17 Green Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$384 - US$1,088 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in London
#3 Business Hotel in London
#3 Luxury Hotel in London
#4 Romantic Hotel in London
#9 Family Hotel in London
#17 Green Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (763)
Room & Suite (491)
Dining (199)
Pool & Beach (10)
Amenities (29)
Family and Play Areas (3)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
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byrdi2018
22 June 2018|
AnswerShow all 4 answers
Response from John L | Reviewed this property |
See other answers which are correct
1
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byrdi2018
22 June 2018|
Answer
Response from Glenn A | Reviewed this property |
The hotel is in Kensington and Oxford Street is in the West End. Not really walking distance. You would be best served to take the tube or a taxi.
0
Votes
JulieV212
27 July 2017|
AnswerShow all 11 answers
Response from Twinponds | Reviewed this property |
Two blocks - South Kensington Bus route right outside the door
0
Votes
Room Tips
"All of the rooms are different! hard to know which room to choose prior to arriving."
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"All rooms are great."
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"Wonderful place to have a true English Afternoon Tea. Staff made you feel special. The hotel is beautifully..."
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"It doesnt get any better than this..."
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