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The Milestone Hotel

Travellers' Choice award winner
#2 of 1,089 Hotels in London
GreenLeadersSilver level
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1 room 2 adults 0 children
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The Milestone Hotel
The Milestone Hotel
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1,815 Reviews from our TripAdvisor Community

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Showing 1,615: English reviews
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Oakland, California
Reviewed 2 days ago NEW

Just got back from a short 4 night stay at the Milestone. We chose it due to its high Tripadvisor ranking and the service was exactly as all the 5-star reviews described. We were upgraded to a King deluxe room that was ready an hour before check-in time. We had to wait a few minutes but we did so in...

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Thank Jane S
Lymington, United Kingdom
Reviewed 2 days ago NEWvia mobile

We booked this at the last minute because it was recommended on the Royal Albert Hall site. What a great choice.From the moment the taxi door was open by a smiling welcome face to our final greeting from Steve, the doorman, we felt very special and valued. Nothing was too much trouble. We stayed in the very beautifully comfortable Kensington...

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Thank knight04
St. Petersburg, Florida
Reviewed 4 days ago NEW

Stayed here for 2 nights last week. Upgraded to a great room with a large outside patio. The thing that most impressed me about this hotel in addition to the great room and location was the service. Flawless. From the red carnation in the room to the candle in the bathroom, the little touches were wonderful. Highly recommend.

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Thank intrepidtravelerfla
Reviewed 4 days ago NEW

This was the second leg of our own mini Red Carnation Hotels tour in London as an anniversary treat and being opposite Kensington palace and right across from Hyde Park it couldn't have been in a more magical location. From the minute we were helped out of our cab we were impressed with the excellent service and attention to detail....

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1Thank monkeyman07
Regensburg, Germany
Reviewed 5 days ago NEWvia mobile

We wanted to visit London and so we looked for a hotel where we would like to stay. Although there were plenty of other excellent hotels, The Milestone was the one, which we liked best and our decision was absolutely right. From the beginning of our stay until the end, there was nothing that could have been any better. The...

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Thank Dominik S
Reviewed 5 days ago NEWvia mobile

We stayed three nights and couldn't belive how kind and courteous the staff was! Our room was amazing, the restaurant...mhmm...delicious! The room service was 100% reliable and after check in, I got a welcome and happy birthday cake as my birthday was a few days ago! Little token from the hotel. Taste of that cake!!! Wow!!! Every evening weather forecast...

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1Thank Linda H
Hampshire, United Kingdom
Reviewed 6 days ago NEW

Although only booked at the last minute and chosen due to its proximity to the Royal Albert Hall, I don't think it's possible to have stumbled across a better hotel in London or perhaps even further afield. Set in a period property on Kensington High Street, this beautiful hotel lies opposite Kensington Gardens and just a few minutes away from...

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2Thank H0nestB0b
Nashville, Tennessee
Reviewed 1 week ago

I recently stayed at the Miletone Hotel, and had an incredible experience! I would highly recommend this hotel to anyone visiting London. The location was superb and I was consistently shocked by the level of service that I received from all of the members of your fabulous team. Their efforts to ensure that the welcome was always were warm, questions...

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Thank laurynsnapp
Ithaca, New York
Reviewed 1 week ago

Our family (3 generations) planned a week-long stay in London making the Milestone our home for the entire week, as I had wanted this trip to bring us all together for a very nice time. We were given adjoining rooms that we could close off as a suite and were welcomed with a series of wonderful sweets and treats and...

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3Thank Odysseus2017
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, It fills me with great pride to learn of your great experience here at The Milestone Hotel. I am glad that you enjoyed our little touches in the room; hand written note, personalised gifts and tea cakes. These little touches and details are what we pride ourselves on at Red Carnation Hotels, so it’s fantastic to see that...

Milton Keynes, United Kingdom
Reviewed 1 week ago

An amazing hotel, the staff went above and beyond to make us feel very welcome. The room was gorgeous and the food was out of this world. I can also highly recommend the cocktails. We will certainly be returning.

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Thank ANJS86
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for sharing you recent experience at The Milestone Hotel. It thrills me to see that you enjoyed your time with us, in particular that the team here made you feel welcome and special. Our team take great pride in delivering an exceptionally superior service for all of our guests and will be delighted to see that...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883. ... more   less 

Additional Information about The Milestone Hotel

Address: 1 Kensington Court, London W8 5DL, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: HK$2,877 - HK$5,744 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 62
Reservation Options:
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Hotel Style:
#1 Spa Hotel in London
#2 Luxury Hotel in London
#3 Business Hotel in London
#4 Romantic Hotel in London
#12 Family Hotel in London
#16 Green Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Milestone Hotel staff and other travellers.
34 questions
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Questions? Get answers from The Milestone Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful views from the front rooms overlooking Kensington Gardens”
  • Bedroom, Kensington Suite
  • View of Kensingtone Gardens from Kensington Suite
  • Lounge, Kensington Suite
  • Bedroom, Kensington Suite
  • Lounge, Kensington Suite
 of 5 bubbles H0nestB0b, 18 Mar 2017 | Read review
“we stayed in the Margaret Rose room which was lovely and quiet over looking Kensington Gardens”
 of 5 bubbles ktgraham2017, 13 Mar 2017 | Read review
“Room 105 was pretty nice.”
 of 5 bubbles mbpman, 18 Feb 2017 | Read review
“We stayed in one of the apartments, which is very private”
 of 5 bubbles sherrysingh2017, 9 Feb 2017 | Read review
“Ask for a room with a view of Kensington Park”
 of 5 bubbles mcschillers, 9 Feb 2017 | Read review
5 of 5