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100 - 110 Euston Road, London NW1 2AJ England
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US$226
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Traveller (2042)
Room & Suite (946)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#195 of 1,204 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
Rest assured that we are still here to welcome you and allow you to stay on top of your game ! Pullman London St Pancras has everything you need to unlock your potential. There’s space for you to work, create and connect in the 312 modern rooms and suites, 17 meeting rooms, not to mention the vibrant lobby. Always looking to up our game, we redefine what it means to travel. Our holistic well-being program is fresh; as is the cuisine we serve – all designed to fuel performance while expertly balancing indulgence and health. Everywhere you turn, art surrounds and inspires you. And, there’s the opportunity to play around every corner. Located in King’s Cross, the contemporary, stylish and cosmopolitan Pullman London St Pancras opens up new travel possibilities, with London on your doorstep and Saint Pancras International Station and Eurostar trains just 5 minutes away by foot. Your health & safety is our priority - visit our website for all the latest updates.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Special diet menus
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
Laptop safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, French, Italian
5885Reviews81Q+A100Room tips
Traveller rating
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Yosiohn wrote a review Yesterday
20 contributions37 helpful votes
Great Hotel, located near all the trains station and the underground. we stay at the hotel 3 nights, went to Manchester for 3 nights, and then came back for 3 nights more (altogether 6 nights). the guys at the front door were very helpful and walk with us to our room and explained to us the usage of everything inside the room. they recommended some restaurants near the hotel, and it was useful. the reception staff was great, and they upgrade our room to a deluxe room. The breakfast was great with a lot of food options
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sharon W wrote a review Apr 2022
Nottingham, United Kingdom1585 contributions384 helpful votes
Hotel's Favourite
Great hotel a short walk from kings cross. After a long day of travelling it was nice to enter this vibrant hotel. Staff were accommodating and gave us a room near the lifts and lovely views. Lots of windows around the lift area and the lift itself with great views over St Pancras and beyond. Seating too on our level to enjoy them from. Rooms were large and the bed was enormous. Everything we needed and more. Lovely meal in the restaurant which I have reviewed separately too. A great nights sleep before returning home.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alfio Scuderi, Other at Pullman London St Pancras Hotel
Responded 13 Apr 2022
Dear @sjazjulie66, Thank you for taking the time to share your thoughts about your latest stay! I was so delighted to read you enjoyed your time with us. Our views, our facilities, our phenomenal Food and Beverage options allow our team to really focus on what matters, the deliverance of exemplary, friendly and customized service. Thank you so much for you wonderful review Julie, we look forward to welcoming you back to our home again soon. Kind Regards, Alfio Scuderi Quality & Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hattie :) wrote a review Nov 2022
Leicester, United Kingdom7 contributions6 helpful votes
The service was very good, room was clean and easy to get to. It was a great view from our room and the glass lift. We had the breakfast in the morning and it was very good with a rate of options. It is located in the perfect place too, very convenient.
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Date of stay: February 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Alfio Scuderi, Guest Services / Front Office at Pullman London St Pancras Hotel
Responded 1 week ago
Dear @Hattie, Thank you for taking the time to leave such great feedback. I was so thrilled to learn you had such a fantastic stay. We do take pride in delivering the very best experience for all of our guests and I am pleased this came through in every aspect of your time with us! I will have great pleasure in sharing your comments with the team. I hope we will have an opportunity to welcome you back to Pullman in the not too distant future! Kind Regards, Alfio Scuderi Hotel Quality & Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sian S wrote a review Nov 2022
St. Albans, United Kingdom20 contributions7 helpful votes
We stayed here for 2 nights as part of our honeymoon. Great location in the middle of everything and really nice hotel. Room was clean and comfy and the staff were really friendly. Would stay here again and recommend. Only criticism is that we were charged incorrectly at check out which did take some time to resolve, but it was eventually settled.
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Date of stay: November 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alfio Scuderi, Guest Services / Front Office at Pullman London St Pancras Hotel
Responded 1 week ago
Dear @Sian S, Thank you very much for taking the time to write a review about the service you received during your stay with us. Our Team is working really hard to provide the best customer service to all our guests and I am happy to read the issue at check-out has already been resolved. Once again, thank you so much for sharing your experience with the other readers and we look forward to welcoming you again very soon. Kind Regards, Alfio Scuderi Quality & Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chanwoo wrote a review Nov 2022
London, United Kingdom
+1
As a start, Pullman is definitely a good choice in London. During our stay('22.11.11.-15.), my wife and I had a great and beautiful experience in London with Pullman. We appreciate Pullman teams and give special thanks to "Mark" who welcomed us with great hospitality.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alfio Scuderi, Guest Services / Front Office at Pullman London St Pancras Hotel
Responded 1 week ago
Dear @Chanwoo, The entire team are so thankful for you to have taken the time to share your recent honeymoon experience with us here at Pullman London St Pancras. Our passionate team strive to ensure each and every guest enjoys their stay with us. Whether visiting for business or leisure, our friendly and helpful Welcomers listen and engage to personalize each and every stay and Mark is indeed an asset to our Hotel. Hope to welcome you back for many more anniversaries to come. Wishing you safest of travels until then. Kind Regards, Alfio Scuderi Quality & Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stuart445 wrote a review Nov 2022
Adelaide, Australia19 contributions37 helpful votes
I have stayed at the Pullman St Pancras on every visit to London for the past eight years, and twice before I have written a review for Tripadvisor. Nothing has changed - the location remains the best in London for travellers, the hotel service is impeccable, the flexibility of the management to handle special requests is exemplary, the room design is safe and functional. Usually one or more staff are familiar from previous visits, though this time only Paolo remained. Eduardo, the front manager, demonstrated the combination of tact and efficiency that marks Accor's best senior staff; my wife and I are much in his debt for meeting all our special needs. If you, as a guest, demand high quality accommodation with comprehensive yet unobtrusive service, this is the hotel for you.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Alfio Scuderi, Guest Services / Front Office at Pullman London St Pancras Hotel
Responded 2 weeks ago
Dear @stuart445, It truly is heart-warming to read of our valued guests stays and how our passionate team create only memorable moments for them. First impressions are key in all life experiences, and going above and beyond our valued guests expectations is what our passionate team strive for. Eduardo and Paulo are incredibly thankful for your mention and are delighted to have left a lasting impression with you. We are such a lucky hotel to obtain such engaging hospitality individuals! Thank you for providing us with such great feedback, we always look forward to welcoming you to your London home. Warm Regards, Alfio Scuderi Hotel Quality & Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
History Museums Travel wrote a review Nov 2022
Chesterfield, United Kingdom4 contributions
Good location for the station. We were getting the Eurostar the next morning, so stayed here for convenience. The lobby is nice and the service was good. The rooms are small and basic, definitely not worth the £497 for one night. Way overpriced for what you get. Only instant coffee in the rooms, which is a bit of a disgrace considering this is meant to be a 4-star hotel. The breakfast was good, but not worth the money if you don’t eat much. TV only has Freeview and some channels were unwatchable due to a bad signal.
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Date of stay: November 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alfio Scuderi, Guest Services / Front Office at Pullman London St Pancras Hotel
Responded 2 weeks ago
Dear @historymuseumstravel, Thank you very much for taking the time to share your thoughts on your recent stay with us. We do remain competitive with London's Luxury Hotel pricing and in fact it is comparable to similar properties in the area, and we feel we provide good value given our central location and modern facilities. We do regret that this was not your impression. For your next stay, I would suggest book one of our Deluxe Rooms that come with a Nespresso Machine. I would also recommend looking on our ALL website for some exceptional deals for our Loyalty members your next visit to not just London but worldwide. Wishing you safest of travelling experiences. Kind Regards, Alfio Scuderi Quality & Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ZanyB wrote a review Nov 2022
Paisley69 contributions64 helpful votes
Stayed here for first time since it had changed from Novotel to a Pullman and was a little apprehensive having had a less than positive experience at another 4 start Accor hotel very recently . Thankfully this one has redeemed the Accor brand reputation for me ! Check in was efficient , helpful and friendly with room ready ahead of time Beautiful view over St PAncras nice and quiet , comfy beds and spotlessly clean Breakfast was excellent . Robes and fluffy slippers even in a standard room ! A few minor details maybe to work on for a hotel of this standard and price range - unable to offer decaffeinated tea and breakfast area can be overly busy and crowded at peak times but these are minor issues for an otherwise great stay
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alfio Scuderi, Guest Services / Front Office at Pullman London St Pancras Hotel
Responded 3 weeks ago
Dear @ZanyB, Thank you for choosing to stay at our hotel and for taking the time to share your feedback on TripAdvisor. I am delighted that your experience in our hotel was a positive one. Pullman aims to provide a modern, stimulating atmosphere combined with lively service to our guests. Your comments will encourage my Team to bring forth the highest level of service, to every guest, every time. Thank you once again for sharing your feedback, I hope we will have the pleasure to welcome you again in the future. Kind Regards, Alfio Scuderi Quality & Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kay W wrote a review Nov 2022
Birmingham, United Kingdom27 contributions7 helpful votes
Excellent hotel. Reception pleasant, polite and helpful. Lobby warm and comfortable chairs. Room clean with TV and coffee. Bathroom spotless with soap, shampoo and lotions. Evening meal delicious. Service polite, and 'foreign' meals explained to me. An excellent experience all round.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alfio Scuderi, Guest Services / Front Office at Pullman London St Pancras Hotel
Responded 3 weeks ago
Dear @Kay W, I was very proud to read about your memorable and enjoyable experience with us! It is wonderful to know that you had a comfortable and relaxing stay in our home. Our amazing GA Bar & Kitchen is indeed an experience of its own with its diversity of choices. It is also heart-warming to read that our passionate team provided you with an excellent customer service - we are all delighted that we made you feel welcome and look forward to the opportunity to welcome you back to our home again in the near future. Until then, we wish you only the best of future travelling experiences. Kind Regards, Alfio Scuderi Quality & Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Florence C wrote a review Oct 2022
2 contributions3 helpful votes
I fell down from the stairs at the hotel front door and no one staff came to help me! My knee was bleeding and all staff seem to be very busy at other things. Turned out I took taxi to emergency and did the x ray - my arm has fracture! This is a real accident happened in the hotel and no one seems really care! They know which room I stay but they did not even call me and ask if anything I need! Extremely disappointed
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Alfio Scuderi, Guest Services / Front Office at Pullman London St Pancras Hotel
Responded 21 Oct 2022
Dear @florencec443, Thank you very much for staying at Pullman London St. Pancras and for your feedback. It was good to meet you today following our phone call yesterday. Again, I am sorry for the incident you experienced during your stay with us. I do apologize for you feeling disappointed about how the situation was handled, however I can assure you that our team came to assist you as soon as they were aware of the incident. I was very happy to hear from you that our doorman assisted you with the taxi to the hospital as well as the Duty Manager following up with you after your fall. We really hope you will have a speedy recovery, and a safe trip back home. We look forward to welcoming you back in the nearest future, please do not hesitate to contact me anytime if there is anything else I can assist you with. Kind regards, Sandra Lodeiro Esparis Guest Realtions Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$254 - US$418 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel london st pancras hotel london, accor london st pancras, london novotel, novotel london euston, novotel euston
FORMERLY KNOWN AS
Novotel
LOCATION
United KingdomEnglandLondonEuston / Kings Cross /St Pancras / Paddington / Maida Vale
NUMBER OF ROOMS
312
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PULLMAN LONDON ST PANCRAS HOTEL - Updated 2022 Prices & Reviews (England)

Frequently Asked Questions about Pullman London St Pancras Hotel
Which popular attractions are close to Pullman London St Pancras Hotel?
Nearby attractions include HintHunt (0.4 km), British Library (0.08 km), and St. Pancras International Station (0.2 km).
What are some of the property amenities at Pullman London St Pancras Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman London St Pancras Hotel?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Pullman London St Pancras Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman London St Pancras Hotel?
Yes, parking is available to guests.
What are some restaurants close to Pullman London St Pancras Hotel?
Conveniently located restaurants include Choppaluna, Indian Lounge, and Albertini Restaurant.
Are there opportunities to exercise at Pullman London St Pancras Hotel?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Pullman London St Pancras Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman London St Pancras Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman London St Pancras Hotel?
The staff speaks multiple languages, including English, French, and Italian.
Are there any historical sites close to Pullman London St Pancras Hotel?
Many travellers enjoy visiting Churchill War Rooms (2.9 km), Tower of London (4.2 km), and Houses of Parliament (3.2 km).