The Ritz London
150 Piccadilly, London W1J 9BR England
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About
#43 of 1,206 hotels in London
Location
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Value
Travellers' Choice
Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London's West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totalling 111 bedrooms and 25 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Michelin-starred Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking Green Park beyond. The restaurant is open for breakfast, lunch and dinner daily, with a 'Live at The Ritz' Dinner Dance on Friday and Saturday evenings. The Ritz offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
24-hour security
Baggage storage
24-hour check-in
Wifi
Restaurant
Breakfast available
Breakfast in the room
Concierge
Currency exchange
Newspaper
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Romantic
Languages Spoken
English, French, Spanish, Chinese and 3 more
Location
100Great for walkers
Grade: 100 out of 100
285Restaurantswithin 0.5 km
156Attractionswithin 0.5 km
150 Piccadilly, London W1J 9BR England
Getting there
Green ParkUnderground2 min
Piccadilly CircusUnderground8 min
Car HireSee all London car hire
5094Reviews116Q+A100Room tips
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Our hotel made reservations for us to dine at the Ritz for dinner a few hours away from that evening and we gave them our credit card. We had to cancel within a couple hours because my husband did not bring a sport coat. This hotel charged us 82 pounds x 2 people to cancel. Our hotel has asked them twice to return such an unreasonable cancellation policy that we never understood. Our hotel had told us they might charge 50 pounds total to cancel. This is 200 USD to cancel a dinner reservation within a couple of hours. Beware of them. We learned the hard way.
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip: Avoid making dinner reservations
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Truly an experience. My wife and I brought my mom to London for her 80th birthday, as afternoon tea at The Ritz was still on her bucket list. She had no idea I booked our stay there as well, and the Rolls Royce pickup from the airport. The hotel itself is what you expect, the Luis XVI style common areas and rooms are beautiful, but what really makes the place memorable, are the people. From our first contact with Johan, and our check in with Giacomo, Gavin, Roberto everyone was fantastic throughout our stay. The amount of time that the folks at reception are willing to spend just chatting and sharing stories with you is something you just don't find elsewhere. Many thoughtful interactions with my mom as the whole place seemed to know her big birthday was coming up. It was the experience of a lifetime. Thank you everyone at the Ritz for making it happen.…
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Outstanding Service, The staff makes you feel like Royalty. The perfect place to accommodate any occasion. Brought my Wife here to celebrate her 40th Birthday. I wanted to find something special for my wife's 40th birthday. Arranged her a day / night at the Ritz and some theatre tickets to see Phantom of the Opera at His Majestys Theatre. From the moment we walked into the hotel, the staff were treating us like royalty. The moment I stepped out of the taxi, our bags were immediately whisked away to a secure location while our room was being sorted, we were provided a tour of the hotel and then asked what our plans were. We were then seated for the perfect afternoon tea, and the staff was so friendly, offering me a box of lemon meringues to take to my room as I enjoyed them so much. I then realized I had an hour and a half before the theatre post-afternoon tea so explained to the staff that I always wanted to see the Steinway and Sons piano showroom. The next minute they had sorted me a taxi and I was on my way, as it was only 5 minutes away from the hotel. Had an amazing moment playing a real Steinway Grand Piano in the showroom. Upon returning from the theatre later that day, the hotel had arranged for a hairstylist and makeup artist to attend to my wife's room, ahead of dinner, helping her get ready. What an experience....... she looked amazing At one point, my wife needed some materials to fix her dress, and I got into a debate with the concierge as he wouldn't allow me to run to the shops, he took care of everything for me.... what outstanding service...... i was sent back to my room with a drink, and 5 minutes later, what we required was delivered to our room. Live at the Ritz: the dinner event was outstanding. a 7-course dinner, with every course freshly made. Dinner was like a bit of theatre with courses being made in front of us at our table, accompanied by the most amazing Wine ever. The Wine Somelliar walked us through each of our wine's helping us enjoy it. The next day our flights were not until later in the evening, to the hotel offered to store our bags, allowing us to go visit the sites in London. Due to a big Cycling event, closing down a lot of the roads in London, I asked the concierge to assist us in getting back to the airport. Immediately a car was booked. I cheekily asked for something bigger, which ofc I was happy to pay for, and they sent us back to the Airport in a Rolls Royce Phantom. My Wife was so happy....... 10/10 - Service 10/10 - Accommodation 10/10 - Experience I also bought lots of Ritz momentos and a dressing gown for my Wife which she loves. I look forward to staying again at the Ritz next time I come to London.... Will try one of the suites next time. …
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: The hotel concierge will accommodate anything you could request. Its pretty amazing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote1 Save
Helpful
Loved the tradition at this hotel, the attention to detail was perfect, the breakfast impeccable, drinks perfect, the restaurants were wonderful and the staff accommodating and friendly. We loved the hotel in almost every way at but one. See below: The front door has a major problem. The bouncers aka doormen think they are working a nightclub, we came and went sightseeing and museum hopping numerous times during the two days we were there and the tedium of the meatheads working the front door was ridiculous. To be staying in a suite in the hotel and every time we come back to have them put their hand up and block your entrance and ask if they can help you is enough to lose your patience. They should be welcoming guests, opening the door but these guys are clearly hired to keep people out. Even when we said we were staying there they moved out of the way and didn’t open the door. Not a five star service on the door, unless you are King Charles don’t expect any respect or friendliness when returning to your hotel. The staff working the days in question were May 20-22, 2023, the exception was the bell hop who helped us with our bags and was exceptionally kind. The hotel needs a system to recognize guests versus random people taking photos. Honestly unless this system is fixed we wouldn’t stay here again, it became so exhausting to battle the door staff every time we returned to the hotel.…
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip: Buy a tuxedo and wear it every time you enter the hotel or the doormen will stop you.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Saleh Gowili, General Manager at The Ritz London
Responded 3 days ago
Dear Calemoo, Thank you for your kind words regarding the team and your experience with us. Please do accept our sincere apologies for the highlighted incident and kindly rest assured this matter will be addressed accordingly. Best Wishes, Sal
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Be careful with check out time or you will be simply kicked out of your room Without any message nor call. You clothes will be packed and send to the reception. If they wrote down 4pm for check out, be cautious: from 12ham Your luggage will be packed and sent to the storage room. Never seen this in my life… Reception will be explain that your are wrong about check out time… a shame for a 5 stars hotel. In addition no pool no spa nothing but Tea Time…
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Saleh Gowili, General Manager at The Ritz London
Responded 1 week ago
Dear Wcyril, We very much appreciate the time you have taken to write your review. We apologies for the inconvenience and we will be in contact to further discuss the matter. Best Wishes, Sal
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Immediately your home away from home. A most comfortable London residence with a staff with endless interest and care for the London Ritz's guests. Well appaointed rooms, quiet and with great amenities. This was our third stay and each visit was remarkable in many good ways.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Saleh Gowili, General Manager at The Ritz London
Responded 1 week ago
Dear Meyaffe, We thank you for you time and for this beautiful review. Our staff does really appreciate your words. We are already looking forward to welcoming you back to our hotel on your next journey to London. Best Wishes, Sal
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed here overnight for an afternoon tea. The minute we arrived you felt special and were in good hands. The hotel is iconic and the room (415) was lovely and spacious for central London. We had a drink in the bar, afternoon tea, a wonderful breakfast and then had a drink on the rear terrace (very hard to find, so ask reception).
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Date of stay: June 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Ask about a drink on the rear terrace, as I didn't even know it existed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Saleh Gowili, General Manager at The Ritz London
Responded 2 weeks ago
Dear Sdwoo, We are overjoyed to hear you had a fantastic time while staying with ourselves at The Ritz Hotel. I truly hope you enjoyed your Ritz Afternoon Tea experience and we look forward to welcoming you back on all future occasions. Best Wishes, Sal
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It's The Ritz, so you expect greatness. Unfortunately, it fell short of being "wow" and it's the little touches which let it down. Firstly, they don't provide tea & coffee facilities in the rooms (or at least not in our Superior Queen), which for £1,000+ per night is frankly ridiculous. If you want a cup of tea or coffee you'll need to either head to the nearby Starbucks or pay a handsome £9.50 on room service. Secondly, whilst the room decor and setup were obviously immaculate there were a few things missing which, again, you'd expect given the price. For example there was no comb, no dental kit and the quality of the toiletries is what you'd expect from a 4 star hotel. You'd be well within your rights to read the above and think "how entitled are you!". But having been fortunate enough to stay in similar hotels I do think it's these things that make the difference and help justify such a cost premium - it can't just be about the name. On the plus side the staff are amazing - polite and courteous as you'd expect. Is it worth the money and the brand/name premium though? Unfortunately, I don't think so. …
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Immaculate London hotel experience. Simply nothing compares to Ritz if you aspire a neo-classical retreat in a luxurious setting. Price could be reasonable as a lot of hotels in London offer a lot more and are a lot more better for less but i guess the guest that stay at the Ritz are celebrities and such
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We celebrated the Coronation with a champagne Afternoon Tea in The Palm Court at the Ritz Hotel. It is my wife's favourite place; she loves the elegant ambiance and delicious food which is always exquisitely presented. On this occasion, I was concerned as the doctor has placed her on a low FODMAP diet to address the food allergies and intolerances she is currently suffering (including dairy, nut and gluten) In actual fact, I had no need to worry, her special dietary requirements were very well catered for. The staff served her food separately to that of my daughter and I, explained each item and discretely placed the food such that we knew where it was but, other diners would not notice the difference. We were very impressed with this thoughtful attention to detail. Highly recommend and will return.…
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$1,142 - US$2,113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz london hotel london, the ritz hotel london, ritz hotel london, ritz london, london ritz-carlton
LOCATION
United KingdomEnglandLondonSt. James's
NUMBER OF ROOMS
136
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Claim Your ListingTHE RITZ LONDON - Updated 2023 Prices & Hotel Reviews (England)
Frequently Asked Questions about The Ritz London
Which popular attractions are close to The Ritz London?
Nearby attractions include London Party Pub Crawl (0.3 km), May Fair Bar (0.2 km), and Regent Street (0.3 km).
What are some of the property amenities at The Ritz London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The Ritz London?
Conveniently located restaurants include Smith & Whistle, Ormer Mayfair, and May Fair Kitchen.
Are there opportunities to exercise at The Ritz London?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Ritz London?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Ritz London?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Polish.
Are there any historical sites close to The Ritz London?
Many travellers enjoy visiting Churchill War Rooms (1.0 km), Houses of Parliament (1.4 km), and Tower of London (4.5 km).
Does The Ritz London have any great views?
Yes, guests often enjoy the city view available here.
Is The Ritz London accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.