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Hotel Sheraton

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54-62 Queens Promenade, Blackpool FY2 9RP England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (338)
Dining (35)
Room & Suite (34)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 85 hotels in Blackpool
Location
Cleanliness
Service
Value
Travellers' Choice
Situated opposite the sea on the Cliffs at Queen's Promenade, our 108 bedroom Hotel provides a warm welcome in contemporary comfort with staff who go that little bit further than other hotels to give you that great holiday experience. With 70 bedrooms fully refurbished and a brand new bar & lounge, we now showcase a gorgeous contemporary, yet cosy feel. Hotel Sheraton is also the perfect hotel for family breaks, with family character rooms decorated with familiar children's characters with a FREE toy for every child (and there's something for the adults too!) But we're not just for families, it's perfect for all ages, with daytime activities such as indoor carpet bowls and dancing lessons. There's also nightly bingo and live cabaret. We even have free coach excursions included in our midweek packages 10 months of the year! With added value holidays, new themed weekends and midweek breaks we hope there will be something for everyone to enjoy." Please note the swimming pool is closed until end of July. The Hotel Sheraton has implemented changes so you feel safe and secure at this family run hotel.
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Property amenities
Free parking
Public wifi
Free breakfast
Beach
Bicycles available
Books, DVDs, music for children
Indoor play area for children
Banquet room
Paid private parking nearby
Street parking
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Kids' meals
Snack bar
Special diet menus
Game room
Billiards
Entertainment staff
Evening entertainment
Table tennis
Board games / puzzles
Children Activities (Kid / Family Friendly)
Highchairs available
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
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Room features
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Charming
Languages Spoken
Polish
1001Reviews76Q+A100Room tips
Traveller rating
  • 637
  • 213
  • 94
  • 26
  • 31
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Popular mentions
Richard D wrote a review 19 Oct
Rochdale, United Kingdom1 contribution
We made the booking for a wedding at easter 2019, but after three cancellations due to Covid we finally made it. Hotel management to their credit, kept everything to the original booking. The reception was the middle or our three night stay, the meal and service made it a really fantastic day. Food was great for the whole weekend, and the rooms very clean and comfortable, but a big thank you to the staff, for their friendliness and professionalism in helping make this a memorable weekend. Richard Davenport
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Date of stay: October 2021
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Gavin R wrote a review 19 Oct
Rochdale, United Kingdom10 contributions3 helpful votes
I was Best man at my Dads wedding and the whole party stayed for two nights with the wedding function also being held at the Sheraton Peter, Liz (the owner) and team were absolutely excellent from start to finish and nothing was too much trouble, they put immense effort into making sure that things ran smoothly on the day (which they did) Highly recommend this venue to anyone thinking of having a wedding in Blackpool Thanks again Peter, Liz and the team at the Sheraton
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Date of stay: October 2021
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rockyrockstar wrote a review 17 Oct
Doncaster, United Kingdom4 contributions5 helpful votes
We have just arrived home from a two night stay at this hotel and are glad to be home. We have stayed here before and were really looking forward to our stay but were quite disappointed. My brother is in a wheelchair and when my parents booked the hotel they explained and asked for an accessible room which they got and the room was very nice. My room however was very dusty and had a bad smell,I think they needed to put the heating on because it smelt very damp and was quite cold. When we checked in we were asked what time we would like our evening meal and we explained that we would need a table with easy access due to the wheelchair, we didn’t get this in fact my brother was made to feel like an inconvenience by the head of the restaurant and her deputy. They tried to put us on a table which was very difficult to get to and when I explained we asked for easy access she said it is it just his wheelchair is big! No wheelchair would have been able to get in the gap they expected us to! After some very awkward sorry’s asking guests who were eating to move out of the way we finally got seated and then worried about the rest of the evening if my brother needed to get to the toilet (which were also awkward to access). The next day we were then told by the deputy in the dinning room if we come back we need to say that the wheelchair is big! The wheelchair is a normal wheelchair and I said to her that common sense is to put customers who have mobility problems in easy assess places. The problem is that the layout of the restaurant is poor and so many tables squeezed in that even if you can walk easily you have to squeeze through gaps not good with these covid times! I can honestly say that the waiting and bar staff were absolutely lovely and worked very hard, the food was just ok and the entertainment was very good. The pool was closed and the hotel had a wedding function on while we stayed which took over one of the lounge areas (maybe should be mentioned at the time of booking as it made the other lounge extremely busy). I think that the restaurant manager and her deputy need some training on accessibility issues and to be made aware on how their actions can make people feel who have to face challenges everyday living with a disability without making them feel uncomfortable and unimportant, as that’s how you made my brother feel.
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Date of stay: October 2021Trip type: Travelled with family
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Derek C wrote a review 16 Oct
Nelson, United Kingdom4 contributions6 helpful votes
Booked the princess suite at a premium as it was my 70th birthday went to the room and the bathroom had a bad smell reported to management they had a look and seemed ok but the morning after it was the same smell disgusting reported to management again they again had a look said it was fine but by now we were really dissapointed so stayed away for the day no one asked us if it had bern cured they seemed not to be bothered really poor customer service shame because rest of the hotel is really nice
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Date of stay: October 2021Trip type: Travelled as a couple
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Jim D wrote a review 16 Oct
37 contributions75 helpful votes
Just returned from this Hotel and I must say it is one of the best Hotels I have stayed in . On a Breaks to Go trip with wife, her two sisters and their husbands had a terrific time partly due to this Hotel. Rooms were recently renovated, spotless and well attended. Live entertainment each night which was of a high standard. Food was excellent with a good choice. Staff very helpful and cheerful. I don't want to praise this Hotel too much as I might not get a room the next time I go due to influx of guests.Highly recommended excellent location perfect for tram or bus in any direction you wish to travel
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Date of stay: October 2021
Rooms
Location
Service
Room Tip: Front rooms great view of sea but cost more.
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PRICE RANGE
US$102 - US$157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton blackpool, blackpool sheraton
LOCATION
United KingdomEnglandLancashireBlackpool
NUMBER OF ROOMS
108
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Frequently Asked Questions about Hotel Sheraton
Which popular attractions are close to Hotel Sheraton?
Nearby attractions include Genting Casino Blackpool (0.07 km), Ma Kellys Showboat (0.08 km), and FormulaKart (0.4 km).
What are some of the property amenities at Hotel Sheraton?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Sheraton?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Sheraton?
Yes, free parking, paid private parking nearby, and street parking are available to guests.
What are some restaurants close to Hotel Sheraton?
Conveniently located restaurants include Ciao Ciao, New Treasure City, and Indian Orchard Restaurant & Takeaway.
Does Hotel Sheraton offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Hotel Sheraton?
Many travellers enjoy visiting Blackpool War Memorial (4.1 km).
Does Hotel Sheraton have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Sheraton accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.