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Castle Green Hotel in Kendal, BW Premier Collection

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Castle Green Lane, Kendal LA9 6RG England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (425)
Room & Suite (270)
Dining (65)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 13 hotels in Kendal
Location
Cleanliness
Service
Value
Travellers' Choice
Four star hotel situated in 14 acres of gardens & woodland, 5 miles from the M6 & 8 miles from Windermere. Extensive conference & banqueting facilities, 2AA Rosette restaurant, Westmorland Pub in the grounds, health & fitness club and 99 bedrooms including two Herdwick Suites, four executive and seven balcony rooms overlooking Kendal Castle & Lakeland Fells. Managed by Legacy Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Head massage
Manicure
Massage
Pedicure
Baggage storage
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Interconnected rooms available
Private balcony
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English
2432Reviews30Q+A100Room tips
Traveller rating
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Popular mentions
debaspinall wrote a review 18 Oct
1 contribution
Me and my husband wanted a little break away we have never stayed here before so didn’t know what to do expect and I can truly say it is a beautiful hotel with beautiful grounds and staff were amazing nothing was to much trouble. We would highly recommend this hotel and will definitely be staying again soon xx
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
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JRNJ2020 wrote a review 17 Oct
Oban7 contributions1 helpful vote
Very comfortable sleep in a very clean room. Staff were all absolutely lovely and this is much appreciated as everyone knows how much strain the hospitality industry is under just now due to staffing levels. Thank you all for being so welcoming. Dinner was very good. Bar and dining room nicely decorated as were bedrooms. We got a better deal phoning for a room than online however the rate is probably a little high for what you get. Kids had fun in the pool but it could do with an update. If rooms had irons and fridge then that would help to justify rates also. Overall would stay again mainly due to such lovely staff.
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Date of stay: October 2021Trip type: Travelled with family
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Judy L wrote a review 17 Oct
Brentwood, United Kingdom333 contributions148 helpful votes
Considering the massive price they charge for a room here, it really didn’t live up to expectations. The hotel and room were both very clean. However, the hotel has covid regulations in place (which they hand to you on a printed sheet when you arrive). I’m happy to comply but it did say that all the staff (and clients) must wear masks in all public places. Most cleaning staff were wearing masks around their arms! Restaurant staff were however, all wearing masks. The room was basic. It said that it had a smart tv. It wasn’t a smart tv. There wasn’t even a box of tissues in the room and for the extortionate price they charged it was a ridiculously basic room. Breakfast was as you would expect, nothing special All in all, it’s a popular hotel but seriously nothing to brag about. Would we stay here again? Doubt it!
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: Good availability for parking.
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553RB wrote a review 15 Oct
Llantrisant, United Kingdom154 contributions45 helpful votes
We checked in online the day before to reduce time checking in on the day which helps the team follow COVID guidelines. Hotel reception team very welcoming and helpful. Bar/lounge area kept spotless. Plenty of sanitisers stations dotted around the hotel, There are signs asking you to wear a face covering when moving around the hotel. We booked a garden view review which was ready on arrival and so was my pre booked bottle of Prosecco. Spacious room with everything we needed including a comfy bed. Tea/coffee tray topped up each day. Small fridge in the room with bottled water. We had shower cubicle, some rooms have a bath/shower. Toiletries replaced daily. Rooms cleaned to a high standard. Breakfast was included in the price we paid. Plenty of choice from cereals to cooked breakfast. Standard of breakfast was excellent. Evening meal was not included but we ate in the restaurant twice and again we could not fault the standard, quality and choice of food. Bar - good selection of drinks available Location - 20 minute walk down to the centre of Kendal, uphill coming back (taxi from hotel cost £6). Getting around to Windermere etc was not a problem from the hotel by car. Parking - plenty of parking at the hotel Considering hospitality has suffered since early 2020 our stay at Castle Green was perfect and if I decide to visit the Lake District again I would pick this hotel and will recommend hotel to friends and family.
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
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Magda J wrote a review 12 Oct
London, England, United Kingdom70 contributions28 helpful votes
We stayed at the hotel on our way to Skye and it was a very good choice; the room was spacious, clean ; the staff were very welcoming and efficient; both dinner and breakfast were just OK but we did not stay there for a fine dinning experience; I would highly recommend it if you are visiting the lake District;
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Date of stay: September 2021
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PRICE RANGE
US$112 - US$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western kendal, hotel castle green kendal, kendal best western
FORMERLY KNOWN AS
Castle Green Hotel in Kendal, Best Western Premier Collection
LOCATION
United KingdomEnglandCumbriaLake DistrictKendal
NUMBER OF ROOMS
99
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Frequently Asked Questions about Castle Green Hotel in Kendal, BW Premier Collection
Which popular attractions are close to Castle Green Hotel in Kendal, BW Premier Collection?
Nearby attractions include Lake District National Park Guided Walks (1.6 km), Wreay Syke Alpacas (3.4 km), and Levens Hall (7.8 km).
What are some of the property amenities at Castle Green Hotel in Kendal, BW Premier Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Castle Green Hotel in Kendal, BW Premier Collection?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Castle Green Hotel in Kendal, BW Premier Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Castle Green Hotel in Kendal, BW Premier Collection?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Castle Green Hotel in Kendal, BW Premier Collection?
Conveniently located restaurants include Thai Kitchen, Cafe Olive Kendal, and Yard 46 Cafe.
Are there opportunities to exercise at Castle Green Hotel in Kendal, BW Premier Collection?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Castle Green Hotel in Kendal, BW Premier Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Castle Green Hotel in Kendal, BW Premier Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Castle Green Hotel in Kendal, BW Premier Collection?
Many travellers enjoy visiting Levens Hall (7.8 km), Lakeland Museum (1.6 km), and Kendal Parish Church (1.5 km).
Does Castle Green Hotel in Kendal, BW Premier Collection have any great views?
Yes, guests often enjoy the city view available here.