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Holiday Inn Rochester - Chatham, an IHG Hotel

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Traveller (195)
Room & Suite (71)
Dining (27)

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About

#5 of 5 hotels in Chatham
Location
Cleanliness
Service
Value
Welcome to The Holiday Inn Rochester-Chatham hotel. This modern, well equipped hotel contains fully air-conditioned bedrooms all with high speed internet access. With our mix of Double, Twin & Family Rooms (Kids Stay & Eat Free) and fuly equipped Spirit Health & Fitness Centre with Pool, the hotel is the ideal location for both business & leisure travellers.The Holiday Inn Rochester-Chatham hotel is ideally located for key attractions including Leeds Castle, Historic Dockyard Chatham, Rochester Cathedral, Dickens World & Brands Hatch Race Circuit. Access to the Holiday Inn Rochester-Chatham hotel is easy via both the M2 & M20, or by train to Rochester station, making the hotel a central base for touring Kent or a convenient stop-off en-route to Folkestone and Dover.For Conference & Events, the hotel has fantastic facilities for all types of Meetings, Functions & Ceremonies within the Academy Conference Centre.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Highchairs available
Taxi service
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Wine / champagne
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Non-smoking hotel
Outdoor furniture
24-hour front desk
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Room features
Housekeeping
Room service
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, French, Russian, Spanish and 10 more
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

Maidstone Road, Chatham ME5 9SF England
Holiday Inn Rochester - Chatham, an IHG Hotel
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drchambersuk wrote a review 8 Mar
Tangshan, China106 contributions60 helpful votes
First time staying but would recommend this hotel, good rooms, friendly staff and an excellent breakfast. Recently renovated to a very high standard, great rooms that are good value for money. Good location, close to places to eat and drink.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Damien Lancaster, Owner at Holiday Inn Rochester - Chatham, an IHG Hotel
Responded 6 days ago
Dear Dr Chambers, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Damien
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andy W wrote a review Apr 2023
Birmingham, United Kingdom10 contributions10 helpful votes
Hotel's Favourite
What a great little place only stopped 1 night but would use again .....rooms were nice clean and warm had a breakfast which was lovely and hot as well....the check in was painless. I think the guys name was Darren....nothing too much trouble asked for some extra tea and coffee in room came straight away.....forgot to get my receipt ...have phoned upand spoke to Matt to email me one couldn't be more helpful ..well done everyone will use again if in the area
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Date of stay: April 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mick wrote a review Feb 2024
United Kingdom25 contributions11 helpful votes
Been here many times. All good and they remember you. Very Professional people. Very Polite People. Service is outstanding. Room service spotless. Very clean at all areas. Such a friendly hotel. Breakfast choice is amazing. Special People who go above and beyond are Chloe Priyia Johnny
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Give this hotel a visit
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Damien Lancaster, Owner at Holiday Inn Rochester - Chatham, an IHG Hotel
Responded 4 weeks ago
Dear Mick, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Monique B wrote a review Nov 2023
7 contributions
The hotel is good located near London. The room itself was disappointing, it needs to be refurbished. The bed mattress very uncomfortable. Dirty floor especially underneath the bed and behind the curtains with some debris. We had no breakfast as well we had to leave very early morning.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Damien HI Rochester, Owner at Holiday Inn Rochester - Chatham, an IHG Hotel
Responded 28 Nov 2023
Dear Moniquebl3044IX, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ROCHESTER - CHATHAM. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Your comments in regards to the room and cleanliness will be passed onto our housekeeping team to ensure this is rectified. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, Sincerely, Damien Lancaster
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nico W wrote a review Oct 2023
1 contribution
During my 5 week stay, the staff was pleasant and very welcoming. The staff member that stood out was Kanyarat as she was most welcoming. She made me and my teams stay outstanding. This is the best experience in a holiday inn we have experienced and as such we highly recommend this hotel.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Les J wrote a review Oct 2023
1 contribution
Visited on a coach trip and looking forward to Holiday Inn, what a disappointment. First of all no one to help with our cases, about 10 steps down to reception (with a case and walking stick it would have been useful to use the chair lift but out of order during our stay) After about 3 minutes walk found my room, good room but air extractor not working and lighting for shaving in the bathroom not good. The food was all self service, no hot plates during our stay and told the heater was waiting to be repaired. Good selection of food for breakfast but lucky to get it hot, dinner lacking choice and again lucky to get it hot, The last day no butter available as the had run out of stock. Last time at a Holiday Inn I think
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Rochester - Chatham, an IHG Hotel
Responded 21 Oct 2023
Hello, Les J We are very interested in your opinion about your stay. We need insights like yours to improve our quality and constantly aim higher for the enjoyment of our guests. Thank you for choosing to stay at our Holiday Inn Rochester - Chatham. I would like to take this chance to apologize for the situation you have encountered. Don't worry. I have shared your sentiment with our management for further attention. Our establishment aims to meet the highest expectations in your business or leisure trips. I hope you give us another chance to show you we can do better. Hopefully, we'll see you again soon. Alejandro G. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ChrisMoore wrote a review Sept 2023
London, United Kingdom61 contributions26 helpful votes
Stayed at this hotel as we were going to the 1940’s day at Chatham Docks: trying to arrange dinner was a bit ‘hit and miss’ it was only when ‘Jane’ came to our rescue that we were sorted; (short of staff ??) unfortunately we had a fire alarm-activation at 3am and again at 8am; l’m sure it’s not the hotels fault and probably stupid people ‘vaping or smoking’ in their rooms; inconsiderate numpties.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Rochester - Chatham, an IHG Hotel
Responded 25 Sept 2023
Hi Chris M, Thank you for staying and choosing our Holiday Inn Rochester - Chatham. We appreciate you as one of our guests! We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference for improvement. I hope you'll consider us again for your future accommodation needs! Stay safe, Jomar M. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pamela L wrote a review Sept 2023
1 contribution
Paid £60 over the local price to have a pool as a treat, pool closed with no notice on website. Disabled access terrible as pathway takes you to a fire exit saying keep clear and chair lift broken so had to get myself down a set of stairs with my luggage. No offer of any compensation despite complaint. Some lights in room didn’t work, sticker stuck to the carpet in the room, could not get many channels on TV, would certainly not recommend and will not stay again
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Rochester - Chatham, an IHG Hotel
Responded 24 Sept 2023
Hi PamelaL1188, Thank you for staying at our Holiday Inn Rochester - Chatham. We stayed true to the strengths that our guests expect and value, a hotel that always has been and remains family-friendly. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management team to work on the things you mentioned. I also sent you a private message to extend our sincere apology. We thank you again for doing business with us. I hope you can give us a chance to host your next stay. Best regards, Dominador R. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jane B wrote a review Aug 2023
1 contribution
We spent four nights at Rochester Chatham and we recommend it. The restaurant stuff were very helpful especially Kayleigh and Kevin. They welcomed us always with a smile. The room was clean and we needed to print the boarding pass which Priya did for us. Well done and would come again.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Brizzle1973 wrote a review Aug 2023
Bristol, United Kingdom91 contributions56 helpful votes
Check in was quick, I was early but this was not an issue. The lovely young lady provided lots of valuable information about the hotel and facilities. I was in Room 45 which was the furtest part of the building and a bit of a trek plus you almost felt you were going around in circles. The room was large enough and had some chairs. bathroom was lovely with shower controls the opposite end of the shower which was great. Ironing facilities in your wardrobe. Dinner & Breakfast I had dinner at the hotel. There were no signs and I stood around for a short while until a member of the public (as staff kept passing me) said you can sit anywhere. I went to ask for a menu and was told we will bring a tablet to you shortly. I waited 15 minutes before it arrived. I placed my order which included a drink which took a further 20 minutes to arrive with the food following almost immediatley. I had a club sandwich with chips which consisted of 7 chips. When I questioned this I was told that it is a standard portion. You would think spending £15 for a sandwich and chips you would get more. I was there just over and hour before i left and felt disappointed. breakfast was much better, helpful staff and always clearing up. food was plentiful and always available. The chef even asked if I required any different eggs and he would be happy to make them. The toaster however needs some oiling the thing squeaked continously it must drive the staff mad, it drove me mad but I was only in there 25 mins!. All in all the hotel is lovely with some great staff. Some work required in the evening dining experience.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
HK$586 - HK$868 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn rochester-chatham hotel chatham, holiday inn chatham, chatham holiday inn
LOCATION
United KingdomEnglandKentChatham
NUMBER OF ROOMS
149
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN ROCHESTER - CHATHAM, AN IHG HOTEL - Updated 2024 Prices & Reviews (England)

Frequently Asked Questions about Holiday Inn Rochester - Chatham, an IHG Hotel
Which popular attractions are close to Holiday Inn Rochester - Chatham, an IHG Hotel?
Nearby attractions include Buckmore Park (0.7 km), The Poachers Pocket Bar (1.1 km), and Unit 1 Skatepark (0.4 km).
What are some of the property amenities at Holiday Inn Rochester - Chatham, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Holiday Inn Rochester - Chatham, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Rochester - Chatham, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Rochester - Chatham, an IHG Hotel?
Conveniently located restaurants include The Poachers Pocket, Tiger Moth, and Rochester Airpot Cafe.
Are there opportunities to exercise at Holiday Inn Rochester - Chatham, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Holiday Inn Rochester - Chatham, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Rochester - Chatham, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.
Are there any historical sites close to Holiday Inn Rochester - Chatham, an IHG Hotel?
Many travellers enjoy visiting Six Poor Travellers House (4.4 km), Restoration House (4.1 km), and Eastgate House (3.9 km).
Is Holiday Inn Rochester - Chatham, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.