MacDonald Botley Park Hotel & Spa

MacDonald Botley Park Hotel & Spa

Traveller (867)
Dining (91)
Junior Suite
Room & Suite (77)

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Avg. HK$948 /night, 10/12 - 10/13
HK$1,002
per night
HK$797
per night
HK$591
per night

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About

3.5
#23 of 32 hotels in Southampton
4.1 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.7 of 5 bubbles
Value
Macdonald Botley Park Hotel & Spa is one of the finest ----four-star hotels in Southampton. Set in acres of beautiful countryside, our hotel offers the best of breathtaking scenery and fine facilities. With direct access to Southampton airport, Eastleigh, Portsmouth and the M3, our hotel is a popular choice for family holidays, business and weddings. And if you are setting sail at the nearby port, then we're an ideal stopover destination before your exciting holiday begins. When the business or adventure of the day is done, unwind in our swimming pool or gym or thrash it out on our tennis or squash courts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Squash
Highchairs available
Taxi service
Electric vehicle charging station
Parking
Wifi
Fitness / spa changing rooms
Fitness classes
Sauna
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Neck massage
Salon
Steam room
Baggage storage
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Desk
Housekeeping
Room service
Seating area
Flatscreen TV
Bath / shower
Complimentary toiletries
VIP room facilities
Wardrobe / wardrobe
Iron
Private bathrooms
Tile / marble floor
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Green
Languages Spoken
English
3.5
3.5 of 5 bubbles3,480 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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MacDonald Botley Park Hotel & Spa is praised for its strategic location, offering guests easy access to nearby cities and attractions amidst scenic views. However, guests have called out the need for improved service, describing it as slow and disorganized. While some appreciate the cleanliness and spaciousness of the rooms, many reviewers find them outdated and in need of renovation. The hotel's value is frequently questioned, with criticisms aimed at the high costs of food, drinks, and spa services. Additionally, the ambiance is considered lackluster and the spa amenities, such as pools and saunas, often disappoint.
Location
Convenient
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Clean
Service
Inconsistent
Amenities
Underwhelming

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3,480Reviews21Q+A100Room tips
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Detailed Reviews
gillianolive wrote a review Sept 2020
London, United Kingdom
4.0 of 5 bubbles
Like a previous reviewer I was concerned by the mixed reviews on various platforms. We booked a good value two night break with dinner and breakfast. I am pleased to say our stay was pretty good. My email to book a table for dinner was answered promptly and when we arrived at around one o’clock and our room was ready.
The room was a little tired and the grouting in the bathroom and window lock definitely needed attention, but the room was clean and spacious, bed comfortable, good quality of towels, toiletries and tea tray items. We had sufficient teabags and milks, which were replenished. The bathroom was fine, water hot, plenty of toilet roll and the bath, toilet and shower worked normally.
We enjoyed basic dinners of prawn cocktails, haddock and chips, chicken etc, the restaurant was clean and service good. I feel that the price levels need reviewing in the restaurant, the food choice is understandably quite limited at present and whilst tasty and well presented not innovative or inspiring. We found breakfast fine, the ladies serving were kept very busy but no major delays, we had tea, coffee, bacon sandwiches and croissants which were all good, the choice for fresh fruit could have been better.
The bar prices were in line with other similar hotels and we did not use any pool or spa facilities.
This hotel does need to address maintenance issues and needs some modernisation, more sockets, usb ports in rooms for a start. But, for the price we paid, our stay was more than acceptable and, without exception, all staff we encountered were polite and helpful.
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Date of stay: September 2020
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from I R Sandles, Guest Services / Front Office at MacDonald Botley Park Hotel & Spa
Responded 17 Sept 2020
Thank you very much for taking the time to leave your review. Your comments are extremely helpful to us for continuous improvements throughout the hotel and services we offer. We are happy to hear that there were some aspects that met your expectations and we shall share your comments with the team.
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valeriep254 wrote a review Sept 2020
Bristol, United Kingdom
4.0 of 5 bubbles
Just back from a 4 night stay and was a little concerned after having read previous reviews, however there was no need. From being greeted at reception and have our room upgraded, until the time we left all staff were extremely helpful and courteous even during these difficult times. There are plenty of hand sanitising areas and all staff wore masks while serving drinks and food. You are also encouraged to wear masks while in public areas whilst walking around the hotel.

We had booked in for bed, breakfast and evening meal and although the menu was the same for the days we were there there was plenty of choice and the food was excellent.

If you do wish to use the Spa or swimming pool during your stay maybe advisable to book them when you book your stay - understandably due to COVID there are restrictions on the amount of people able to use them at one time.

I would definitely use this Hotel again and highly recommend it to others either for a short stay or longer.
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Date of stay: September 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DM Botley Park , Guest Services / Front Office at MacDonald Botley Park Hotel & Spa
Responded 21 Sept 2020
Thank you valeriep254 for your review. Here at the Macdonald Botley Park we appreciate your time in reviewing you stay and will share your feedback with the team. Happy Travels .
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Jessica Ann wrote a review Oct 2020
United Kingdom
4.0 of 5 bubbles
I read some terrible reviews about this hotel, so would like to share my experience for anyone unsure.
We stayed here for my daughters 2nd birthday at peppa pig world.
We arrived and checked in, in the evening. They give you a peppa pig colouring book which my daughter was delighted with. Everyone was wearing masks including guests and all rooms had stickers on the doors when they had been cleaned and sterilised so you know no one else had been in.
Our room was perfect, really spacious very clean, the carpet is slightly dated and some stains but clean.
The bathroom was spotless the cleaners had done a fantastic job in there, not a mark beautiful and even folded the toilet roll into a shape, some lovely touches.
The bed was unbelievably comfortable very high up and there was a smaller bed for my daughter which she loved.
There’s Coffee and tea in the room. Great blackout curtains we got a lovely nights sleep, it’s perfect if your out and about all day and want somewhere comfy to sleep!
Breakfast was fine, you book it when you arrive, it’s like a mini full English breakfast, but I did hear others asking for more and they gladly offered more, but was enough for us, we ordered pastries too and you get plenty! I would say watch your kids by the window as it opens from the bottom so could drop things out of the window but Overall very Happy with our stay, nice staff who will help with anything! Would stay again when going to peppa pig world!
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DM Botley Park , Guest Services / Front Office at MacDonald Botley Park Hotel & Spa
Responded 6 Oct 2020
Thank you Jessicaannwade We appreciate your feedback, it is sometimes rare for guests to post good feedback on these platforms and will share it at our Monthly Meetings. We also acknowledge that the Safe and Sound Policies in place at Macdonald Hotels made you feel comfortable staying with your family and that other guests were complying with the Government Guidelines, as we all play a part in keeping everyone safe.
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Sue S wrote a review Jun 2021
Hailsham, United Kingdom
2.0 of 5 bubbles
This was the third time we’d stayed at this hotel so we were expecting good things. I’ve left good feedback before.
Upon arrival we checked in ok, though payment was card only and we weren’t told this before arrival.
Our room, a deluxe super family room was average, at best. The curtains were coming off the tracks and the room looked tired. There was a used plastic water bottle left by a previous occupant under a chair, which indicates cleaning wasn’t very thorough.
We had one big bed and two camp beds but room was tight. No view. We only had two of everything - tea cups, glasses, water, biscuits, tea bags, milk etc provided even though there were four of us. The television was faulty and a member of staff had to attend to correct it. On the plus side, the shower was good and the main bed very comfortable.
We were booked in to use the swimming pool at 4pm. Upon arrival the whole ladies changing area was full of used towels which had just been abandoned in piles. Another lady complained about this, bearing in mind the COVID precautions, and one of the spa staff came and scooped them up and took them away, but the seating area wasn’t disinfected. There was no toilet roll. We counted 14 people in the pool, which was far too many to socially distance, and again it felt unsafe in the humid atmosphere.
The public area doors were covered in fingerprints and we saw no evidence of cleaning at all of these areas in the whole three days.
We visited the Sports Bar to buy drinks and snacks to keep the children going, but there were no snacks.
The restaurant menu was extortionate for a family of four so we headed into Botley for dinner.
Breakfast was manic. I assumed that it wouldn’t be too busy as we were given time slots but the staff were rushed off their feet. Hand cleaning stations were dotted around public areas but no one seemed to be using them. A bottle of gel at the entrance to the restaurant might work better.
Upon checkout I was told to put my door key in a box. No ‘thank you’, ‘safe journey’ etc. The staff morale didn’t seem good.
Having just reopened after the pandemic I would have hoped everything would be spot on, but there is some way to go. I feel for the leisure industry right now, but the current situation surely means that the hotel should get it right, and our stay was far from it. Shame.
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Date of stay: June 2021
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: I don’t know what the standard rooms are like, but the deluxe are not deluxe!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DM Botley Park , Guest Services / Front Office at MacDonald Botley Park Hotel & Spa
Responded 8 Jun 2021
We really appreciate the time you have taken to give us detailed feedback regarding your recent stay. All comments both positive and negative are reviewed by the Heads of Department and then shared with their teams. It is only through open and honest feedback that we can improve the service and standards that we offer.
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nursycar wrote a review Mar 2020
Gloucester, United Kingdom
5.0 of 5 bubbles
This is the first time we had stayed at this hotel and came across it by accident, and we are very glad we did!
Always visit friends at this time of year and this hotel was so competitively priced.The rooms were very spacious and comfortable with everything you needed, free wifi, ample parking and all you could wish for breakfast included in the price! Add on top the use of a pool and spa it more than exceeded our expectation for the price we paid.
Staff were very friendly and helpful, and following a treatment in the spa would like to say how lovely Alice the beautician was and what an asset she is to the team!
Will definitely be staying there again!
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HemantVi, General Manager at MacDonald Botley Park Hotel & Spa
Responded 6 Mar 2020
Hello and thank you. We really appreciate the time you have taken to give us feedback regarding your recent visit to us at the Macdonald Botley Park Hotel & Spa, and so pleased to hear you had a wonderful time. We look forward to the pleasure of welcoming you back in the future. Kind Regards
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Sarah P wrote a review Mar 2020
2.0 of 5 bubbles
Although my own fault for not checking before hand there were lots of children here. Stupidly, the swimming times for children's swim are 15:00 onwards so that means no child free swim time as check-in was from 15:00. Children in the pool throwing paper cups about and balls...yeah a great relaxing stay!

Food was average, glad it was included in the stay as it was overpriced, along with the drinks.

Breakfast itself was nice but it was more like an all you can eat buffet, tables weren't cleared so there was leftovers and dirtys plates on almost all the tables surrounding us from when we sat to when we left.

Room is outdated, I had a plaster stuck to my foot that had been left by another guest..great! Dont know what the luxury elemis toiletries are as we had a very small shower gel and soap between myself and my husband. Room was ridiculously hot and stuffy even with the radiator off. Opened the window and it was so noisy outside with towels in cages being dragged across the floor.

From when I arrived to when I left there were numerous cages of towels left outside uncovered for everyone to see.

Afternoon tea was massively overpriced! £39 for 8 finger sandwiches, 2 scones, some supermarket diddy donuts, 2 triangles of brownie and 1 homemade cupcake to share.

Staff have been very polite throughout the visit though.

Overall I will not be returning.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Troy D wrote a review Feb 2020
2.0 of 5 bubbles
Arrived to a clean room and easy check in process. Ordered fish and chips to the bar during the afternoon and a pint of beer totalling £22. The mushy peas were dry, fish was good, but not what I expected for £15. £7 for a beer with a dash of lime was extortionate and the top 3 inches was foam. Had work to do and returned late, room service menu advised hot food was available until 11pm, I ordered chips and a cheeseboard, no hot food was available and they had ran out of cheese? This was before 10pm. I settled for a ham sandwich (£8.00 pictured) and a beer. I was expecting a good handmade sandwich for £8.00 however I was disappointed. Good for budget rooms but dont expect much in terms of food and drink.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HemantVi, General Manager at MacDonald Botley Park Hotel & Spa
Responded 4 Feb 2020
Dear 754troyd, Thank you for taking the time to tell us about your experience. I am extremely sorry to see that we were unable to meet your expectations, we have taken your comments on board and will pass this down to our relevant departments. Your feedback is very important to us and we will endeavor to meet expectations by putting measures in place moving forward. We once again thank you for your constructive feedback. Kind Regards
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Phill T wrote a review Mar 2020
Warrington, United Kingdom
3.0 of 5 bubbles
I know we are in turbulent times but c'mon, we are still paying to stay! In general all was okay, however, the food choice has been cut to just the bar menu which has very limited choice and wasn't particularly well cooked. Breakfast cooked to order which was a good move. Hand sanitizer bottles (when they were there) were empty as was the dispenser in the entrance. Room was okay, WiFi was strong. Hopefully next time I stay all will be well in the world
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Andrews wrote a review Jul 2020
1.0 of 5 bubbles
We stayed here two nights in July after they re-opened, and quite frankly it was two nights to many. I know they had only opened two weeks before we stayed but seemed to use COVID-19 as excuse for everything. The breakfast was a small packed breakfast, I had bacon and eggs muffin, the bacon was like cardboard. I asked for a orange juice with my breakfast and to my amazement was told that it was £3.50 when normally it was inclusive if you pay for B&B. Asked for a coffee, was told to use the ones in room. The fridge in the room wasn’t working nor was extractor fan in bathroom. My wife complained and was told they turned some electrics off, but wouldn’t do anything about it. We went out for the day and come back to find the room wasn’t made up. The hotel was very quiet. Only 15 guests in so shouldn’t be any excuse. We definitely won’t be staying here again!!!!!!!!!
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Date of stay: July 2020
1.0 of 5 bubblesRooms
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jason O wrote a review Jul 2020
1.0 of 5 bubbles
I'm not one to complain but I was so disappointed with my recent stay at Botley Park I felt I had to say something.
I know the world has changed in regards to Covid-19 but our stay at Botley Park on the 23rd & 24th of July was terrible.
First the breakfast was probably the worst I've every had in any hotel ever the choice was very limited and we had to have room service as the restaurant wasn't open for breakfast. So the muffin was straight out of a vending machine, our breakfast rolls were cold and I'd ordered egg and bacon and only got egg, the coffee didn't exist we had to have the coffee in the room with small pots of UHT milk enough for one cup each, the yogurt was ok but we were told we had to pay extra for fruit! all in all terrible so much so the we didn't order breakfast for the second night and went out to a garden centre instead. We also couldn't understand how people can have Dinner in the restaurant in the evening but we couldn't have a proper breakfast in there in the morning! Maybe Covid-19 is only in the restuarant in the morning. It felt like a money saving exercise.
The Spa wasn't open even thought the government had said they can open from the 24th I believe.
The room was small but comfortable and in need of decoration. It also overlooked a building site, not ideal.
I've stayed in quite a few Macdonalds Hotels but Botley Park was a real disappointment.
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Date of stay: July 2020
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Don't bother with breakfast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen P asked a question Sept 2023
Southampton, United Kingdom258 contributions73 helpful votes
If staying here overnight do you get to use the spa swimming pool area or do you pay extra to use these
Helen P asked a question Sept 2023
Southampton, United Kingdom258 contributions73 helpful votes
If staying here overnight do you get to use the spa swimming pool area or do you pay extra to use these
Lou asked a question Jul 2023
63 contributions52 helpful votes
Hi, do we need to bring pool towels when staying overnight? Thanks
Camberley, Surrey1 contribution
Good evening Our Spa and Leisure department provide Pool Towels. Regards Botley Park
katietitman asked a question Oct 2022
Peterborough58 contributions43 helpful votes
Is there any vending machines to get a snack?
Answer from TapasTourists
Peterborough, United Kingdom80 contributions56 helpful votes
I don't recall seeing any vending machines, but you have the right idea this hotel is a shocker. We took our own food which was just as well as they wouldn't give us breakfast even though it was part of the deal !
Kim A asked a question Sept 2021
Hornchurch, United Kingdom42 contributions15 helpful votes
Are there safes in the rooms?
Answer from david n
20 contributions1 helpful vote
I don't think there was which is disappointing. This was not a major issue as the family break there was still a great success.
CpnOO wrote a tip Sept 2024
Berwick, United Kingdom85 contributions64 helpful votes
3.0 of 5 bubbles
"Don't dine here."
Read full review
char062024 wrote a tip Sept 2024
Hampshire, United Kingdom4 contributions
1.0 of 5 bubbles
"Anyone with an allergy avoid at all costs!!! "
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SOS S wrote a tip Sept 2024
1 contribution
2.0 of 5 bubbles
"If you’re looking for a spa weekend please don’t go here! "
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Meg007 wrote a tip Sept 2024
Exeter, United Kingdom43 contributions3 helpful votes
5.0 of 5 bubbles
"Parking , free Wi-Fi , full use of the spa even after checkout .. "
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velvetqueenuk wrote a tip Sept 2024
Norwich, United Kingdom2 contributions
1.0 of 5 bubbles
"Dont stay at this hotel until it has had a total renovation of the spa and leisure areas, and more staff employed "
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Not the right property for you?
There are more places to choose from in the Southampton area.
PRICE RANGE
HK$684 - HK$1,072 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
macdonald botley park hotel, golf & country club hotel botley, macdonald botley park hotel, golf and country club, macdonald botley park hotel country
LOCATION
United KingdomEnglandHampshireSouthampton
NUMBER OF ROOMS
130
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MACDONALD BOTLEY PARK HOTEL & SPA - Updated 2024

Frequently Asked Questions about MacDonald Botley Park Hotel & Spa
Which popular attractions are close to MacDonald Botley Park Hotel & Spa?
Nearby attractions include Sneaky Dog Escapes (7.9 km), Go Ape Southampton (4.3 km), and Partyman World of Play (6.3 km).
What are some of the property amenities at MacDonald Botley Park Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at MacDonald Botley Park Hotel & Spa?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at MacDonald Botley Park Hotel & Spa?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at MacDonald Botley Park Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to MacDonald Botley Park Hotel & Spa?
Conveniently located restaurants include East Avenue, Miss Ellie's Cafe, and It's a Pizza Thing.
Are there opportunities to exercise at MacDonald Botley Park Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at MacDonald Botley Park Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does MacDonald Botley Park Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to MacDonald Botley Park Hotel & Spa?
Many travellers enjoy visiting Bishop's Waltham Palace (5.1 km), Bursledon Windmill (4.6 km), and The Central Parks (7.6 km).
Is MacDonald Botley Park Hotel & Spa accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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