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Mercure Exeter Rougemont Hotel

Queen Street, Exeter EX4 3SP England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (207)
Room & Suite (113)
Videos (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 08/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#17 of 23 hotels in Exeter
The Mercure Exeter Rougemont Hotel is a recently refurbished classical Victorian hotel in Exeter city centre, close to the cathedral and directly opposite the railway station. The Mercure Exeter Rougemont has local attractions including the Castle and Rougemont Gardens within easy walking distance, with other attractions including stately homes, theme parks and the racecourse a short drive away.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Convenience store
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Photo copier / fax In business centre
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Clothes rack
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Centrally Located
Languages Spoken
Hotel links
Special Offer:Unlock loyalty benefits
709Reviews19Q+A96Room tips
Traveller rating
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Popular mentions
glevumGloucester wrote a review Nov 2021
London, United Kingdom47 contributions35 helpful votes
Welcoming staff on reception. Room on the 2nd floor overlooking the Main Street and car park. Double bed for single occupancy. Full length black out curtains stopped the heat from the radiators heating the room. Easily fixed by folding the curtains up to window sill to allow the heat to warm the room. Still a draught whistled in under the window sill. The bed was comfortable but the pillows were like slabs of rock. The room was quiet and a large smart tv took up a fair size of space on the wall. The decor of the room was tired and dowdy. An iron and ironing board provided and worked well. A hair dryer was in situ. Tea and coffee facilities available. The en suite was a hazard to health! Far too small and the bath screen only opens towards you. The height of the bath is far to high and the bath has no decent anti slip surface worth talking about. The shower is excellent with rainfall and hand held facility. The one grab rail is useless as it is poorly positioned. Getting out of the bath after a shower was downright dangerous. A towelling bath mat is provided for standing on once out of the bath but the wet bath when showering is hazardous. The tiles have, in many places, not been grouted and the en-suite was not cleaned properly before my arrival. I was told at reception that there would be no housekeeping during my stay! The toiletries provided seem single use and take some strength to snap off the top to use the contents. A feat of strength in itself! I was on a bed and breakfast basis. There is a good selection provided at the buffet style self service. The scrambled eggs provided are best avoided as, frankly, they are an insult to the chickens that may or may not have provided the so called “eggs,” tasteless. Ask for a fried egg from the most helpful staff and you will quickly get a decent egg for breakfast and asked , “ how many would you like, sir?” I attended a gala dinner on the Saturday evening hosted in the hotel. An absolute disgrace. Good food ruined. The hotel is in an ideal location, has parking and importantly has fantastic, courteous, helpful and pleasant staff. The staff are let down badly by the product they try very hard to do justice to. At over £280 for two nights B&B I will not be rushing back nor will I recommend Exeter Mercure Rougemount. Mercure, you should be ashamed.
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Date of stay: November 2021Trip type: Travelled solo
Room Tip: Unless you are getting a very cut price deal avoid this hotel. It is not value for money.
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AndyF wrote a review Jul 2021
10 contributions
Hotel's Favourite
A wonderful 1 night stay. Welcomed by friendly front desk staff who sorted out some parking in the hotel car park Had a pre-dinner drink in the bar, welcomed by Dee and Poppy (first day), super professional and friendly service. Great quality and quantity of food in restaurant. Room clean and tidy and overlooking front road so little noisy at times, although England had just won 4-0, so to be expected.
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Date of stay: July 2021
Martha Patricia de Bruxelles wrote a review Nov 2021
Wiltshire, United Kingdom1540 contributions148 helpful votes
This hotel has a good location in the centre of town and with walking distance of the train station and other amenities. The problem is that the car park is very small for such large hotel and the hotel need some update. I glad I didn’t have to pay ( business trip) because it was very expensive for some basic services. The staff did their best and food was ok but these feel more like a Premier inn.
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Date of stay: November 2021Trip type: Travelled on business
Room Tip: Good for disable visitors.
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Barbara wrote a review Nov 2021
London, United Kingdom33 contributions6 helpful votes
Was quite disappointed with this hotel. Was given a room to which the hotel lift did not reach, has to do 2 flights of stairs having a suitcase, so quite poor service. The food in the restaurant was very poor. Overall would not stay again
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Date of stay: September 2021
Trip type: Travelled on business
johninauh wrote a review Nov 2021
Wiltshire10 contributions
In need of some upgrades and a better breakfast. Check in online good. The hotel is in the centre of Exeter across from the Central railway station. Close to shops and restaurants. The hotel needs an upgrade to bring it back to its former standard. Breakfast was ok. All buffet but some of the items on didplay were in need of changing. Watermelon past it’s best. Replaced when asked but looked like the same plate to me. Baked beans looked congealed.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Sleep Quality
US$63 - US$162 (Based on Average Rates for a Standard Room)
the rougemont hotel, exeter hotel exeter
The Rougemont Hotel
United KingdomEnglandDevonExeter
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Frequently Asked Questions about Mercure Exeter Rougemont Hotel
Which popular attractions are close to Mercure Exeter Rougemont Hotel?
Nearby attractions include Exeter Cathedral (0.5 km), Royal Albert Memorial Museum (0.1 km), and Exeter Guildhall (0.3 km).
What are some of the property amenities at Mercure Exeter Rougemont Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Exeter Rougemont Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Mercure Exeter Rougemont Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Exeter Rougemont Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Mercure Exeter Rougemont Hotel?
Conveniently located restaurants include Red Panda, Dinosaur Cafe, and Conservatory Restaurant.
Is Mercure Exeter Rougemont Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Exeter.
Are any cleaning services offered at Mercure Exeter Rougemont Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Exeter Rougemont Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure Exeter Rougemont Hotel?
Many travellers enjoy visiting Haldon Belvedere (Lawrence Castle) (8.0 km), The House that Moved (0.8 km), and The Medieval Exe Bridge (0.7 km).
Is Mercure Exeter Rougemont Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.