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Holiday Inn Express Chester - Racecourse, an IHG Hotel

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The Racecourse , New Crane Street New Crane Street, Chester CH1 2LY England
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Traveller (259)
Room & Suite (125)
Dining (26)

About

#16 of 50 in Chester
Location
Cleanliness
Service
Value
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Chester - Racecourse, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Location

Full view
91Great for walkers
Grade: 91 out of 100
51Restaurantswithin 0.5 km
37Attractionswithin 0.5 km
1749Reviews20Q+A100Room tips
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lyonsdebb wrote a review 22 Jun
Durham, United Kingdom49 contributions67 helpful votes
stayed for two nights the rooms were really good the staff are very helpfull and know there stuff great to have a bar for a couple off drinks to relax after a day exploring chester the breakfasts are very good to set you up for the day the big bonus is free parking right on the racecourse great stay thanks jimmy and debbie
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Date of stay: June 2022
Value
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Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded yesterday
Thank you for taking the time to write a positive review. I am pleased to hear that you experienced our high standards of customer service. We look forward to seeing you again soon. Lucy Edwards General Manager
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Trish Jones wrote a review 18 Jun
4 contributions
We had a four night stay to celebrate our anniversary and my birthday. It was amazing the room was fantastic and the buffet breakfast was lovely. All the staff were lovely, especially Angela. Would definitely stay again.
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Date of stay: June 2022Trip type: Travelled
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Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 6 days ago
Thank you for taking the time to write a positive review. I am pleased to hear that you experienced our high standards of customer service. We look forward to seeing you again soon. Lucy Edwards General Manager
Read more
Robert C wrote a review 18 Jun
Thornton Cleveleys, United Kingdom89 contributions85 helpful votes
We stayed in room 307 , room was very clean and facilities include kettle and hairdryer , though we had a problem when neither worked . Annoying when you want a coffee when you first wake up . We decided to go down for breakfast and report it to reception , they said they would get it fixed and it was by the time we had eaten . It was a very warm night and as there is no aircon we left the window open and put the fan on , as hotel is next to a train line it can be quite noisy . The pros of staying here are the staff are excellent , and it is a short walk into the city centre , the breakfast is lovely with plenty of choice and we enjoyed the outside area to sit with coffee . We would stay again as it's so easy to walk into the city.
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Date of stay: June 2022
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Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 6 days ago
Thank you for taking the time to write a positive review. I am pleased to hear that you experienced our high standards of cleanliness. We look forward to seeing you again soon. Lucy Edwards General Manager
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jim M wrote a review 17 Jun
3 contributions
Cannot fault this hotel over a 3 day stay. Great location, free parking, good breakfast and comfortable rooms. Paid extra to secure room with a sofa settee and felt this was worth it. Friendly staff and clean rooms so no complaints. Enjoyed facility that enabled you to get free tea/coffee whenever you wanted. 5 minute walk to main street in central Chester. Thought Chester was great for a couple of days stay. Dont know what it would be like if races were on! Jim
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Date of stay: June 2022Trip type: Travelled
Room Tip: Higher floors were quieter especially on road side. Best to ask for racecourse view as well. The...
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Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 6 days ago
Thank you for taking the time to write a positive review. I am pleased to hear that you experienced our high standards of customer service. We look forward to seeing you again soon. Lucy Edwards General Manager
Read more
Rob wrote a review 13 Jun
19 contributions4 helpful votes
Excellent clean and comfortable accommodation close to all amenities. Staff extremely friendly and could no do enough to assist. Parking was adjacent to the hotel. Free tea/coffee was a bonus and lounge area was very well laid out. Breakfast was first class and buffet readily replenished.
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Date of stay: June 2022Trip type: Travelled
Room Tip: Really enjoyed my time but would avoid race meeting dates.
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1 Helpful vote
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Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 1 week ago
Thank you for taking the time to write a positive review. I am pleased to hear that you experienced our high standards of customer service. We look forward to seeing you again soon. Lucy Edwards General Manager
Read more
Ed Richards wrote a review 10 Jun
Llanbedr, United Kingdom1 contribution1 helpful vote
Very friendly staff Lovely room looking over the race course Very clean and tidy The receptionist was very welcoming as we were early and asked if we could leave the car there as we went in to Chester She let us use the facilities straight away hss as d a cup of tea Will. Defiantly stay again
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
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Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 2 weeks ago
Thank you for taking the time to write a positive review. I am pleased to hear that you experienced our high standards of customer service. We look forward to seeing you again soon. Lucy Edwards General Manager
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RobDouglas1 wrote a review 2 Jun
42 contributions9 helpful votes
This is the perfect hotel for a business trip in Chester. The hotel is not hidden in the city, yet with free parking and easy access to the surrounding area works really well. The rates are really reasonable and the breakfast is always plentiful yet simple. The rooms are always spotless and fine for one. The only thing to watch out for is that the back of the hotel is against a railway line. Great place and would recommend it for a Chester stay.
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Date of stay: May 2022Trip type: Travelled
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Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 3 weeks ago
Thank you for taking the time to write a positive review. I am pleased to hear that you enjoyed the breakfast. We look forward to seeing you again soon. Lucy Edwards General Manager
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_rhodamsmith wrote a review 1 Jun
Stourbridge, United Kingdom9 contributions2 helpful votes
My sister, best friend and I stayed here for 3 nights room on the first floor was very comfortable for the 3 if us, breakfast was very good, plenty of choice. Bar area was comfortable Very well positioned a short walk from city centre Definitely stay there again
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Date of stay: May 2022Trip type: Travelled
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Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 3 weeks ago
Thank you for taking the time to write a positive review. I am pleased to hear that you enjoyed the breakfast. We look forward to seeing you again soon. Lucy Edwards General Manager
Read more
cjkitten wrote a review May 2022
Hampshire, United Kingdom42 contributions28 helpful votes
The stay was good Angela was very helpful Only one problem as a rewards member the points have gone missing spoke to ihg and hotel still missing 😟 shame they let me down again this is not the first time but it will be the last The hotel does no food so be warned!
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Date of stay: May 2022
Location
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Trip type: Travelled
Room Tip: No hot food on site only breakfast
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Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 2 weeks ago
Thank you for taking the time to write such a great review. Angela was made up to read this review. The team works extremely hard and reviews like this really mean a lot. Angela will be recognised for her hard work. We look forward to seeing you again soon. Lucy Edwards General Manager
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Dianedem wrote a review May 2022
3 contributions
The 2 people checking us in and looking after us today/tonight have been absolutely amazing. Super friendly and helpful despite being incredibly busy. Nothing was too much trouble. Great to see this wonderful service and we Will definitely be back. Thank you Ange and Terence.
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Date of stay: May 2022Trip type: Travelled
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Response from Lucy Edwards, Owner at Holiday Inn Express Chester - Racecourse, an IHG Hotel
Responded 3 weeks ago
Thank you for taking the time to write such a great review. Angela and Terrence were made up to read this review. The team works extremely hard and reviews like this really mean a lot. They will be recognised for their hard work. We look forward to seeing you again soon. Lucy Edwards General Manager
Read more
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PRICE RANGE
US$88 - US$125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express chester-racecourse hotel chester
LOCATION
United KingdomEnglandCheshireChester
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Frequently Asked Questions about Holiday Inn Express Chester - Racecourse, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Chester - Racecourse, an IHG Hotel?
Nearby attractions include Chester City Walls (0.3 km), The Watergate Street Gallery (0.4 km), and Prohibition (0.4 km).
What are some restaurants close to Holiday Inn Express Chester - Racecourse, an IHG Hotel?
Conveniently located restaurants include Stile Napoletano, The Flower Cup, and NiceBites.
Are there any historical sites close to Holiday Inn Express Chester - Racecourse, an IHG Hotel?
Many travellers enjoy visiting Chester Cathedral (0.6 km), Chester City Walls (0.3 km), and Eastgate & Eastgate Clock (0.7 km).