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Poets House

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Traveller (211)
Room & Suite (92)
Dining (31)
Overview
St Marys Street, Ely CB7 4EY England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
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Reviews (724)
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Traveller rating
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37
10
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LanguageEnglish
444
157
74
37
10
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All reviews copper bath valet parking the study afternoon tea crisps beautiful hotel wine list dining room free standing copper large walk in shower master room boutique hotel birthday treat cream tea sandwiches wow factor small things
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6 - 10 of 722 reviews
Reviewed 2 weeks ago

My husband and I went to Poets House to make a reservation for Sunday lunch. After booking, we decided to go into the bar area for a cup of tea. It was about 10 AM. As my husband ordered “mint tea”, the waiter rudely interrupted...More

Thank Ann A
Response from Guest R, Guest Relations Manager at Poets HouseResponded 1 week ago

Thank you for taking the time to review your visit to Poets House, although we are, of course, incredibly disappointed to hear of your experience. Please be assured this will be investigated. We can assure you that no member of the team would ever mean...More

Reviewed 4 weeks ago

We stayed at the hotel for 2 nights in September in a Master double and booked this as a first wedding anniversary celebration. Impressive hotel on arrival but it is a shame they don't advise about off-site parking. A simple message in the confirmation would...More

1  Thank Sussex108
Response from Guest R, Guest Relations Manager at Poets HouseResponded 4 weeks ago

Thank you for taking the time to review your stay with us at Poets House Hotel We are very pleased you enjoyed the food including the breakfast offering and service too. We are,however, disappointed to hear you did not receive your e-mail with details of...More

Reviewed 4 weeks ago

I have eaten here twice with varying results but enjoyed both visits. Lovely decor adds to the visit. Ideal for a romantic dinner or a special occasion with a feeling of opulence. The waiting staff were very professional attentive but discreet.

Thank 796lorrainec
Response from Guest R, Guest Relations Manager at Poets HouseResponded 1 week ago

Thank you for your 5 star review! We are so pleased you enjoyed your meal and the service too! We hope to welcome you back to the hotel soon! With kind regards The Poets House Team

Reviewed 4 weeks ago

My partner took me here for my birthday dinner last week. Whilst the food was fine the service was terrible. We waited some time for our drinks order to be taken in the bar despite the lady that greeted us on reception assuring us someone...More

1  Thank Denise267
Response from Guest R, Guest Relations Manager at Poets HouseResponded 3 weeks ago

Thank you so much for your recent review and we appreciate you taking the time to feedback on your dining experience at The Poets House Hotel. We are sorry that your experience was disappointing due to the service you received and please be assured that...More

Reviewed 4 weeks ago via mobile

We stayed for one night last week and we liked being in the centre of town and with views of the cathedral. The room was spacious and had a big copper bath which was a treat. We had a cream tea on arrival and the...More

Thank 663maxine
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About
Description
Located in the heart of Ely’s historic city centre, Poets House commands superb views of the magnificent Cathedral, and having undergone a sensitive, design-led transformation is set to become one of the More city’s premier Hotel, Restaurant and Event destinations.You can enjoy breakfast, lunch or dinner in The Dining Room, an elegant space where you’ll enjoy the perfect combination of a warm and friendly welcome, top-class service and traditional dishes served with a twist. Alternatively, The Study, overlooking the tranquil courtyard garden, is the perfect venue in which to enjoy an expertly-mixed cocktail, an informal platter, or an indulgent afternoon tea. If you want to stay over, each of our 21 guest-rooms consists of a spacious suite, in which period features and restful views blend seamlessly with the latest technology, elegant free-standing Copper baths and the last word in luxury beds. Whether you’re planning to stay, want to book a meal, or would just like to know more, we’re here to give you all the help you need and look forward to talking to you soon. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
21
Price range
US$184 - US$274 (Based on Average Rates for a Standard Room)
Location
United Kingdom > England > Cambridgeshire > Ely
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
21
Price range
US$184 - US$274 (Based on Average Rates for a Standard Room)
Location
United Kingdom > England > Cambridgeshire > Ely
Photos
Traveller (211)
Room & Suite (92)
Dining (31)
Business Centre & Event Rooms (7)
Nearby
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Nearby AttractionsSee all 49 nearby attractions
Ely Cathedral
2,403 reviews
.29 km away
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Questions & Answers
Ask a question
Shane S
6 November 2017|
AnswerShow all 2 answers
Response from Sarah C | Reviewed this property |
You need to check directly with the hotel
0
Votes
WTLIML
10 April 2017|
AnswerShow all 4 answers
Response from trippers087 | Reviewed this property |
Hi, as a very local person I can say that all the above answers are correct. Some days/nights though the parking across the street is very limited (ie you have to just be very lucky to get a slot) However, there are other... More
1
Vote
Room Tips
"Ask for one of the suites"
harryrob429
2 weeks ago
Read review
"The frmore expensive front rooms provided a lovely view of the cathedral"
755simona
10 Sep 2018
Read review
"Front facing has lovely views of the Cathedral."
695ellek
8 Sep 2018
Read review
"Our upstairs room overlooking the church was splendid!"
BernieAndJackie
29 Aug 2018
Read review
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