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Poets House

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Traveller (211)
Room & Suite (92)
Dining (31)
Overview
St Marys Street, Ely CB7 4EY England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
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Reviews (724)
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722 results
Traveller rating
444
157
74
37
10
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LanguageEnglish
444
157
74
37
10
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All reviews copper bath valet parking the study afternoon tea crisps beautiful hotel wine list dining room free standing copper large walk in shower master room boutique hotel birthday treat cream tea sandwiches wow factor small things
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11 - 15 of 722 reviews
Reviewed 11 September 2018

Booked via Secret Escapes so very good value. Hotel room and building was top notch in terms of decoration and facilities. Staff seemed young and, to be honest a little naive in terms of customer service, but I am guessing that this has recently been...More

Thank Simon A
Response from Guest R, Guest Relations Manager at Poets HouseResponded 13 September 2018

Thank you very much for taking the time to review your stay at Poets House Hotel. We are very pleased you enjoyed your room. and the facilities of the hotel. We are are, however, disappointed that there were several issues that caused us not to...More

Reviewed 8 September 2018

The room was fantastic. Front facing with views over the Cathedral. A absolutely lovely copper tub in the room, as well as a fantastic - huge! - walk in shower. The downside for us was the food. Breakfast was poor. We waited a long time...More

1  Thank Elle K
Response from Guest R, Guest Relations Manager at Poets HouseResponded 13 September 2018

Thank you for taking the time to review your stay with us at Poets House. We are so pleased you enjoyed the copper bath, they are certainly a great feature of the hotel. We are,however, disappointed to hear of the the shortcomings in the service...More

Reviewed 5 September 2018 via mobile

Absolutely loved this place. Room was spacious, clean and great view of the Cathedral. Staff could not be more helpful and pleasant. Had a great dinner on the first night and breafast was good will be returning next year.

Thank david_anthony27
Response from Guest R, Guest Relations Manager at Poets HouseResponded 13 September 2018

Thank you for your 5 star review! It is great to hear feedback regarding how helpful and pleasant the team are as well how good the food was too! We look forward to see you again soon! With warm regards The Poets House Team

Reviewed 4 September 2018

I booked a cocktail class for my family and myself. When we arrived we all received a glass of champagne and then we were taken to the bar. Our mixologist Harvey, was very knowledgeable and friendly, this made our experience very enjoyable and we would...More

Thank Alexandra E
Response from Guest R, Guest Relations Manager at Poets HouseResponded 13 September 2018

Thank you so much for your fabulous review, especially about Harvey and his masterclass! He thoroughly enjoyed meeting you and we look forward to seeing you again soon! With warm regards Christine

Reviewed 2 September 2018 via mobile

Very good afternoon tea, need to pay before arrival to secure booking. Good parking nearby at Barton road car park. Brilliant sandwiches, very tasty scones and a good mix of cakes. As much tea as you would like however not a wide selection of them...More

Thank Jim187789
Response from Guest R, Guest Relations Manager at Poets HouseResponded 12 September 2018

Thank you very much for taking the time to review your afternoon tea experience at Poets House. We are very pleased to hear you enjoyed the food selection and the quality too. We have taken on board your comments regarding the offering of tea, however...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$184 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$184 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Photos
Traveller (211)
Room & Suite (92)
Dining (31)
Business Centre & Event Rooms (7)
Nearby
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Nearby RestaurantsSee all 114 nearby restaurants
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The Dining Room at Poets House Hotel
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Nearby AttractionsSee all 49 nearby attractions
Ely Cathedral
2,403 reviews
.29 km away
The Stained Glass Museum
193 reviews
.24 km away
Oliver Cromwell's House
541 reviews
.03 km away
Ely Museum
114 reviews
.45 km away
Questions & Answers
Ask a question
Shane S
6 November 2017|
AnswerShow all 2 answers
Response from Sarah C | Reviewed this property |
You need to check directly with the hotel
0
Votes
WTLIML
10 April 2017|
AnswerShow all 4 answers
Response from trippers087 | Reviewed this property |
Hi, as a very local person I can say that all the above answers are correct. Some days/nights though the parking across the street is very limited (ie you have to just be very lucky to get a slot) However, there are other... More
1
Vote
Room Tips
"Ask for one of the suites"
harryrob429
2 weeks ago
Read review
"The frmore expensive front rooms provided a lovely view of the cathedral"
755simona
10 Sep 2018
Read review
"Front facing has lovely views of the Cathedral."
695ellek
8 Sep 2018
Read review
"Our upstairs room overlooking the church was splendid!"
BernieAndJackie
29 Aug 2018
Read review
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