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Poets House Hotel and Restaurant

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Traveller (213)
Room & Suite (94)
Dining (32)
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About
  • Excellent62%
  • Very good22%
  • Average10%
  • Poor5%
  • Terrible1%
Certificate of Excellence
Located in the heart of Ely’s historic city centre, Poets House commands superb views of the magnificent Cathedral, and having undergone a sensitive, design-led transformation is set to become one of the city’s premier Hotel, Restaurant and Event destinations.You can enjoy breakfast, lunch or dinner in The Dining Room, an elegant space where you’ll enjoy the perfect combination of a warm and friendly welcome, top-class service and traditional dishes served with a twist. Alternatively, The Study, overlooking the tranquil courtyard garden, is the perfect venue in which to enjoy an expertly-mixed cocktail, an informal platter, or an indulgent afternoon tea. If you want to stay over, each of our 21 guest-rooms consists of a spacious suite, in which period features and restful views blend seamlessly with the latest technology, elegant free-standing Copper baths and the last word in luxury beds. Whether you’re planning to stay, want to book a meal, or would just like to know more, we’re here to give you all the help you need and look forward to talking to you soon.
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Property amenities
Room Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Good to know
HOTEL STYLE
Hidden Gems - Rules-Based
Centrally Located
HOTEL CLASS
Reviews (735)
Filter reviews
733 results
Traveller rating
452
158
75
37
11
Traveller type
Time of year
LanguageEnglish
452
158
75
37
11
Show reviews that mention
All reviews copper bath valet parking the study afternoon tea crisps beautiful hotel wine list dining room free standing copper boutique hotel birthday treat ely cathedral special occasion sandwiches bar area fire engine attention to detail
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1 - 5 of 733 reviews
Reviewed 2 days ago

The Poets House is wonderful. It has a unique ambience of class without pretentiousness and provides all the facilities of a top class city hotel in a small county town (ok, Ely is a city!). The bedrooms are superb, with copper baths as well as...More

Thank iainmartin269
Reviewed 1 week ago

We stopped here this week for two nights stay on business. Nicely decorated hotel, staff very obliging, and a nice comfortable room to stay in. What more do you want? The full english breakfast was good quality, with plenty of choices to choose from. Would...More

Thank christopheree
Response from Customer_Champion, Guest Relations Manager at Poets House Hotel and RestaurantResponded 5 days ago

It was with great pleasure to read your review and thank you kindly for taking the time to post. I have passed your comments on to all of our team who will be delighted to receive such positive feedback. I very much hope we will...More

Reviewed 1 week ago

Quiet and convenient hotel across the street from the Cathedral. Our room had an amazing bathroom with a huge shower. And, the copper bathtub was a pleasant surprise. Our family of 8, including grandchildren, toured 2 weeks in England and Scotland, and this was one...More

Thank pws29526
Response from Customer_Champion, Guest Relations Manager at Poets House Hotel and RestaurantResponded 5 days ago

It was lovely to read your review and so pleased you all enjoyed your stay with us! Thank you so much for taking the time to post, your comments have been passed on to all of our team who will be delighted to receive such...More

Reviewed 1 week ago

Nice place to stay with good ambiance as the name suggest. Service is really good and staff is so cooperative. Few negative part is that, options are limited and their one USP, the huge copper bath tub, is not maintained well and doesn't function properly....More

Thank SK_Gupta_Ind
Response from Customer_Champion, Guest Relations Manager at Poets House Hotel and RestaurantResponded 5 days ago

Thank you very much for taking the time to review your stay at Poets House Hotel. The team will be pleased to read your comments regarding the service and you will be pleased to know that the issue with the bath tap has been addressed....More

Reviewed 1 week ago

During a stay in Ely went to the Dinning Room restaurant at the Poets House Hotel for an evening meal on 31st Oct.. Great food, good bottle of wine at a reasonable price, excellent service from our waiter Antoine,great venue. Overall we had a very...More

Thank 589normaj
Response from Guest R, Guest Relations Manager at Poets House Hotel and RestaurantResponded 1 week ago

Thank you so much for your 5 star review of your dining experience whilst staying at Poets House! Antoine and the team will be very pleased to read your lovely comments regarding the service and the food. Thank you again, and we hope to see...More

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Questions & Answers
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Shane S
6 November 2017|
AnswerShow all 2 answers
Response from Sarah C | Reviewed this property |
You need to check directly with the hotel
0
Votes
WTLIML
10 April 2017|
AnswerShow all 4 answers
Response from trippers087 | Reviewed this property |
Hi, as a very local person I can say that all the above answers are correct. Some days/nights though the parking across the street is very limited (ie you have to just be very lucky to get a slot) However, there are other... More
1
Vote
Room Tips
"They are all good rooms!"
iainmartin269
2 days ago
Read review
"room 4 is good if you struggle with access."
christopheree
1 week ago
Read review
"Ask for one of the suites"
harryrob429
3 Oct 2018
Read review
"The frmore expensive front rooms provided a lovely view of the cathedral"
755simona
10 Sep 2018
Read review
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PRICE RANGE
US$178 - US$259 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandEly
NUMBER OF ROOMS
21
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