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Poets House

Traveller (204)
Room & Suite (92)
Dining (31)
Overview
St Marys Street, Ely CB7 4EY England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
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Reviews (718)
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716 results
Traveller rating
440
156
74
36
10
Traveller type
Time of year
LanguageEnglish
440
156
74
36
10
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1 - 5 of 716 reviews
Reviewed 1 week ago

We stayed at the hotel for 2 nights in September in a Master double and booked this as a first wedding anniversary celebration. Impressive hotel on arrival but it is a shame they don't advise about off-site parking. A simple message in the confirmation would...More

Thank Sussex108
Response from Guest R, Guest Relations Manager at Poets HouseResponded 5 days ago

Thank you for taking the time to review your stay with us at Poets House Hotel We are very pleased you enjoyed the food including the breakfast offering and service too. We are,however, disappointed to hear you did not receive your e-mail with details of...More

Reviewed 1 week ago

I have eaten here twice with varying results but enjoyed both visits. Lovely decor adds to the visit. Ideal for a romantic dinner or a special occasion with a feeling of opulence. The waiting staff were very professional attentive but discreet.

Thank 796lorrainec
Response from Guest R, Guest Relations Manager at Poets HouseResponded yesterday

Thank you for your 5 star review! We are so pleased you enjoyed your meal and the service too! We hope to welcome you back to the hotel soon! With kind regards The Piets House Team

Reviewed 1 week ago

My partner took me here for my birthday dinner last week. Whilst the food was fine the service was terrible. We waited some time for our drinks order to be taken in the bar despite the lady that greeted us on reception assuring us someone...More

Thank Denise267
Response from Guest R, Guest Relations Manager at Poets HouseResponded yesterday

Thank you so much for your recent review and we appreciate you taking the time to feedback on your dining experience at The Poets House Hotel. We are sorry that your experience was disappointing due to the service you received and please be assured that...More

Reviewed 1 week ago via mobile

We stayed for one night last week and we liked being in the centre of town and with views of the cathedral. The room was spacious and had a big copper bath which was a treat. We had a cream tea on arrival and the...More

Thank 663maxine
Reviewed 2 weeks ago

Booked via Secret Escapes so very good value. Hotel room and building was top notch in terms of decoration and facilities. Staff seemed young and, to be honest a little naive in terms of customer service, but I am guessing that this has recently been...More

Thank Simon A
Response from Guest R, Guest Relations Manager at Poets HouseResponded 2 weeks ago

Thank you very much for taking the time to review your stay at Poets House Hotel. We are very pleased you enjoyed your room. and the facilities of the hotel. We are are, however, disappointed that there were several issues that caused us not to...More

View more reviews
About
Description
Located in the heart of Ely’s historic city centre, Poets House commands superb views of the magnificent Cathedral, and having undergone a sensitive, design-led transformation is set to become one of the ...More city’s premier Hotel, Restaurant and Event destinations.You can enjoy breakfast, lunch or dinner in The Dining Room, an elegant space where you’ll enjoy the perfect combination of a warm and friendly welcome, top-class service and traditional dishes served with a twist. Alternatively, The Study, overlooking the tranquil courtyard garden, is the perfect venue in which to enjoy an expertly-mixed cocktail, an informal platter, or an indulgent afternoon tea. If you want to stay over, each of our 21 guest-rooms consists of a spacious suite, in which period features and restful views blend seamlessly with the latest technology, elegant free-standing Copper baths and the last word in luxury beds. Whether you’re planning to stay, want to book a meal, or would just like to know more, we’re here to give you all the help you need and look forward to talking to you soon. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
21
Price range
US$180 - US$300 (Based on Average Rates for a Standard Room)
Location
United Kingdom > England > Cambridgeshire > Ely
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
21
Price range
US$180 - US$300 (Based on Average Rates for a Standard Room)
Location
United Kingdom > England > Cambridgeshire > Ely
Photos
Traveller (204)
Room & Suite (92)
Dining (31)
Business Centre & Event Rooms (7)
Nearby
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Nearby AttractionsSee all 49 attractions in Ely
Ely Cathedral
2,380 reviews
.29 km away
The Stained Glass Museum
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Ely Museum
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Questions & Answers
Ask a question
Shane S
6 November 2017|
AnswerShow all 2 answers
Response from Sarah C | Reviewed this property |
You need to check directly with the hotel
0
Votes
WTLIML
10 April 2017|
AnswerShow all 4 answers
Response from trippers087 | Reviewed this property |
Hi, as a very local person I can say that all the above answers are correct. Some days/nights though the parking across the street is very limited (ie you have to just be very lucky to get a slot) However, there are other... More
1
Vote
Room Tips
"The frmore expensive front rooms provided a lovely view of the cathedral"
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"Front facing has lovely views of the Cathedral."
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"Our upstairs room overlooking the church was splendid!"
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"Some rooms facing main street with sometimes unfortunate car noise"
Read review
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