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Mercure Bristol Grand Hotel

Traveller (292)
Room & Suite (128)
Dining (26)
Overview
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Broad Street, Bristol BS1 2EL England See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Mercure Bristol Grand Hotel
Special Offer:CHEAPEST ONLINE RATES!
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (687)
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661 results
Traveller rating
154
174
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104
79
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LanguageEnglish
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150
104
79
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All reviews leisure facilities sauna and steam room car park next door walk in shower central location long weekend stayed for two nights self service full english cabot circus hippodrome
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1 - 5 of 661 reviews
Reviewed yesterday via mobile

Where to start with this one. I have reviewed a lot of places and try to be far. This place only just scraps a 2 star and here’s why. First of all the staff are useless. We asked for directions to our restaurant and they...More

Date of stay: January 2019
Thank Pippa B
Response from ManagementTeam_om, Guest Relations Manager at Mercure Bristol Grand HotelResponded yesterday

Good Afternoon Pippa, Thank you for taking the time to leave feedback in regards to your recent stay. Please accept my sincerest apologies that it was not to your expectations, rest assured your comments and concerns will be fed back to the Management Team for...More

Hotel's Favourite
Reviewed 3 December 2018

….stayed here over last weekend, one night so me and my Wife could go clubbing around the corner at The Lanes..perfect location, warm friendly welcome from Andre?, fantastic room!, lovely decor and details in room, loved the lighting, design, the pictures, gym facilities and pool...More

Date of stay: December 2018
Thank LawrenceEdward
Response from ManagementTeam_om, Guest Relations Manager at Mercure Bristol Grand HotelResponded 4 weeks ago

Dear LawrenceEdward, Thank you for leaving such a wonderful review on your stay with us, I'm glad to read you enjoyed yourself! I will be sure to pass your comments onto the team, who'll be just as delighted as me to read. I look forward...More

Reviewed 5 days ago via mobile

We spent three nights in this hotel...never again!the food was terrible; my friend and I are vegetarian we were offered a plate of rice ffs! It was disgusting! Breakfast was a joke, ran out of food, dirty cutlery and sat people on tables where people...More

Date of stay: January 2019
Thank Ryan C
Response from ManagementTeam_om, Guest Relations Manager at Mercure Bristol Grand HotelResponded 4 days ago

Hello Ryan C, Thank you for taking the time to tell us about your experience at the Mercure Bristol Grand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. If you could contact me...More

Reviewed 5 days ago via mobile

I arrived at the hotel and went to my room as soon as I walked in it sounded like there was a generator in there, I looked outside to see some massive system that was very noisy. I went downstairs to ask if the noise...More

Date of stay: January 2019
Thank Issy R
Reviewed 5 days ago

The staff were great and the facility is nice, but the windows are only single glazed so the street noise was very noisy, both at midnight when the pubs closed and at 5.30 with the bin wagon. Otherwise the food and service was very good.More

Review collected in partnership with Accorhotels.com
Date of stay: January 2019
Thank Jenny B
Response from ManagementTeam_om, Guest Relations Manager at Mercure Bristol Grand HotelResponded 4 days ago

Hello Jenny B, Thank you for taking the time to tell us about your experience at the Mercure Bristol Grand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will forward your comments...More

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About
Description
The Mercure Bristol Grand Hotel is a magnificent Victorian building in the heart of Bristol, close to the city's Temple Meads railway station. The Grand Hotel is an elegant, convenient base from which to More explore Bristol's rich history. Local attractions include Brunel's engineering masterpieces, the ancient cathedral, and one of the region's finest shopping malls. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Sauna
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
182
Price range
US$79 - US$157 (Based on Average Rates for a Standard Room)
Formerly known as
The Grand Hotel
Also Known As
The Grand, Bristol Hotel Bristol
,
Thistle Hotel Bristol
Location
United Kingdom > England > Bristol
Hotel class
Contact Information
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
182
Price range
US$79 - US$157 (Based on Average Rates for a Standard Room)
Formerly known as
The Grand Hotel
Also Known As
The Grand, Bristol Hotel Bristol
,
Thistle Hotel Bristol
Location
United Kingdom > England > Bristol
Photos
Traveller (292)
Room & Suite (128)
Dining (26)
Pool & Beach (6)
Amenities (34)
Business Centre & Event Rooms (16)
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Questions & Answers
Ask a question
179tom123
1 October 2018|
AnswerShow all 4 answers
Response from HelenS143 | Reviewed this property |
separate but adjacent building: multi storey: pay at reception
0
Votes
Stephanie K
8 June 2018|
AnswerShow all 5 answers
Response from PamLJ | Reviewed this property |
Yes it does
1
Vote
catey68
12 April 2018|
AnswerShow all 3 answers
Response from Tour589632 | Reviewed this property |
A 6pm checkout is available for an additional charge of £40, but please read my review before considering this option!
0
Votes
Room Tips
"Ask for a refurbished room."
GeorginaS478
2 weeks ago
Read review
"not sure what to advise, use the spa facilities"
pennym736
8 Dec 2018
Read review
"Ask about any Functions before you book. The Hotel is in a good position for Shopping in Bristol"
derrickb5
8 Dec 2018
Read review
"When booking dont get the breakfast option, save your money and go get a decent breakfast elsewhere"
Stevieg33
27 Nov 2018
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