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The Mercure Bristol Grand Hotel is a magnificent Victorian building in the heart of Bristol, close to the city's Temple Meads railway station. The Grand Hotel is an elegant, convenient base from which to explore Bristol's rich history. Local attractions include Brunel's engineering masterpieces, the ancient cathedral, and one of the region's finest shopping malls.
All reviews street art hanging space leisure facilities sauna and steam room lovely bar large shower walk in shower car park next door christmas party fire alarm both mornings fantastic stay stayed for two nights family room location is excellent full english self service
We have stayed at this hotel many times and really enjoyed the rooms and spa. However, this trip was very different. One reason we choose to stay here is the secure car park. Well it was not secure. Our window was smashed and thieves got...More
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My husband and I stayed for only one night but we couldn’t fault the hotel. As it was just a base for us to go exploring we opted for the Compact Double room but were pleasantly surprised with the size, it had everything we needed,...More
1 Thank Carrie2703
Response from Dreamer796790, Guest Relations Manager at Mercure Bristol Grand HotelResponded 3 October 2018
Thank you for taking the time to leave us feedback in regards to your recent stay, I'm very glad to see you had a great time!
I look forward to welcoming you back again soon for date night #2!
We stayed here on thursday last week for my blokes bday ..not a patch on other mercures we have stayed in ! Lack of natural light, jacuzzi was colder than the pool, and in a different building .. restaurant have no communication with reception ,...More
The hotel is in a good location and comfortable, but my room was decorated in an very dark colour and the lights were extraordinarily feeble. I didn't know it was possible to buy light bulbs that dim, but there are plenty of power sockets and...More
I didn’t even get to check in to this hotel they annoyed and upset me so much. The reception staff are the SLOWEST in the business. When I say slow, I mean the ice caps are melting quicker than they move.
Once I got to...More
Checkout is 12. Late checkout may be available if you ask on the day; sometimes there is an additional charge. If you have the Accor loyalty card and are Platinum status (and Gold too I think) then late checkout is not... More
Checkout is 12. Late checkout may be available if you ask on the day; sometimes there is an additional charge. If you have the Accor loyalty card and are Platinum status (and Gold too I think) then late checkout is not chargeable but still depends on availability ie. whether they have someone due to come into the room early in the day.