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Hotel Universel Alma

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Traveller (29)
Room & Suite (17)
Dining (4)
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Overview
  • Excellent21%
  • Very good51%
  • Average23%
  • Poor4%
  • Terrible1%
Travellers talk about
“good size”(3 reviews)
“parking lot”(2 reviews)
“cinema”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (123)
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All reviewsgood sizeparking lotcinemaquebecspaexteriorrenovation
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1 - 5 of 28 reviews
Reviewed 22 August 2017

We came to this hotel in Alma by circumstance but found the staff to be very friendly. This town was not exactly a touristy town but we were able to have an enjoyable stay. The view from our first floor room was a corner of...More

Thank Mick R
Management response:Responded 22 August 2017
Google Translation

Merci d'avoir prit le temps de nous faire part de vos commentaires, ceci est grandement apprécié. Au plaisir de vous...More

Reviewed 13 July 2017 via mobile

There's no denying that this hotel's exterior is not very attractive, it's basically an extension to a multistorey carpark. However, the inside is much nicer. Our room must have been refurbished so recently, it still had a faint smell of paint. The room was a...More

Thank oribie
Management response:Responded 13 July 2017

Thank you very much for your comments. We appreciate. Best regards.

Reviewed 30 December 2016 via mobile

Having been recently renovated this hotel is totally up to par with the best there is out there! Fresh modern look, pool and spa, good restaurant (Pacini) clean, great service, beautiful view, easy parking, free internet, little fridg in the room, not expensive, we loved...More

Thank Caroline J
Management response:Responded 2 January 2017

Thank you very much for your good comments. It is really appreciated.

Reviewed 5 December 2016

This hotel is central to the town of Alma. It is presently going through a renovation phase and the contractors are busy by 8am. The renos, I'm told by local residents, were due and I have to say that the showers in the renovated rooms...More

Thank Rick S
Management response:Responded 7 December 2016

Thank you for your comments. Rénovations end February 2017. Our new rooms are beautiful. Best regards.

Reviewed 25 October 2016

-The extraction ventilator of Wachroom is not operate. Imagine a room wiht 4 persons taking shower and going at toilet. -No ventilation for general room. The breathing is unconfortable and air polluted. -We get soon wake up (6 am) by the service chariot makin full...More

Thank Jessy N
Management response:Responded 31 October 2016

Hello, the ventilation system is functional at all times in the room. We apologize for any inconvenience during your stay at our hotel. Hoping that your futur visit will be enjoyable.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
US$113 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$113 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (29)
Room & Suite (17)
Dining (4)
Pool & Beach (4)
Family and Play Areas (1)
Questions & Answers
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642lilian
21 March 2017|
Answer
Response from Caroline J | Reviewed this property |
No parking fee
0
Votes
642lilian
21 March 2017|
Answer
Response from Rick S | Reviewed this property |
Yes, right in front and also next to the hotel.
0
Votes
Room Tips
"Try to get a room NOT looking out to the adjacent offices. A bit awkward."
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"Beautifull view one tall Alma river. Room are extra clean"
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"Ask for a room with a view of the river."
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"For a view- choose the river rapids side."
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