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Best Western Plus Emerald Isle Hotel

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2306 Beacon Ave, Sidney, British Columbia V8L 1X2 Canada
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Traveller (80)
Room & Suite (577)
Dining (38)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 19/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 19/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 5 hotels in Sidney
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
At the Best Western Plus Emerald Isle Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Emerald Isle Hotel will stand out among other hotels in Sidney,BC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Emerald Isle Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Salon
Parking
Wifi
Breakfast available
Vending machine
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Cable / satellite TV
Bath / shower
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, French
540Reviews5Q+A55Room tips
Traveller rating
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Popular mentions
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Most Recent
Dennis07 wrote a review 26 Sep
Victoria, Canada275 contributions160 helpful votes
First they gave us a room close to the reception and I should have asked for a change of location but thought it might work out- well it didn't. We were awakened by staff talking in the hallway. I asked that they be quiet and the attitude from the staff was not good. After that stressful time, there was constant noise around us. I only got 4-4.5 hours of sleep .
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Catherine Audet, General Manager at Best Western Plus Emerald Isle Hotel
Responded 3 days ago
Dear Dennis07, Thank you for connecting with us via TripAdvisor. On behalf of our entire team, I would like to sincerely apologize for not exceeding your expectations. I would like the opportunity to connect with you to find out what happened; we want to make it right! I look forward to speaking with you. Kind Regards, Catherine Audet General Manager Best Western Plus Emerald Isle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bruce K wrote a review Aug 2021
Ontario3 contributions2 helpful votes
Hotel's Favourite
We had a family medical emergency at the hotel, at which time the Best Western personnel were outstanding in helping an urgent and very compassionate manner. It was tremendous to receive such support from this hospitality facility!
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Catherine Audet, General Manager at Best Western Plus Emerald Isle Hotel
Responded 13 Sep 2021
Dear Bruce K, Thank you for taking the time to share your wonderful feedback. We are absolutely thrilled you enjoyed your stay at the Best Western Plus Emerald Isle, in charming Sidney-by-the-Sea. Our dedicated team members look forward to assisting in making your time with us both comfortable and memorable. We are looking forward to welcoming you and your family again very soon. Warm Regards, Catherine Audet General Manager Best Western Plus Emerald Isle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James M wrote a review 14 Sep
Hamilton, Canada2 contributions1 helpful vote
The Emerald Isle seems to be an older building, but the room has clearly been renovated and renovated nicely and relatively recently. The double queen room is a good size with 2 chairs so it is easy to spend time in the room. Staff very friendly and helpful. The continental breakfast is basic—hopefully the on site restaurant will reopen soon. We did not have a car but parking seemed good. Quite close to charming downtown Sidney.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Catherine Audet, General Manager at Best Western Plus Emerald Isle Hotel
Responded 2 weeks ago
Dear James M, Thank you for taking out time to share your feedback from your stay. We are absolutely delighted you enjoyed your getaway in charming Sidney-by-the-Sea, and pleased our team made your stay both pleasant and comfortable. Thank you kindly for sharing your critical feedback about breakfast; our full-service restaurant will reopen very soon and full American breakfast will be available for our guests again at discounted price. We appreciate your loyalty to Best Western and look forward to welcoming you again very soon. Warm Regards, Catherine Audet General Manager Best Western Plus Emerald Isle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stevebI3206GR wrote a review 6 Sep
Ladysmith, Canada3 contributions1 helpful vote
The bed needed to be replaced. You could feel the springs unless you slept in the middle of the bed. Their kitchen is currently being renovated which is fine but they are still advertising a full breakfast however not so. There were only a few grab and go items in the lobby at checkin. The items were fine but when they gouge at $400 per night they need to he honest about what will be available at time if booking ( we booked 5 days out from the trip so they knew). Ice bucket provided but we were out in a building across the parking lot with no ice machine. Friendly staff and clean facilities but stay somewhere else if the price is still $400 + a night. Not worth the money.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Catherine Audet, General Manager at Best Western Plus Emerald Isle Hotel
Responded 2 weeks ago
Dear stevebl3206GR, Thank you very much for taking the time to write about your recent stay with us. I would like to sincerely apologize for your negative experience in our beautiful hotel. I would like the opportunity to discuss your concerns further with you – we want to make things right! We greatly appreciate your loyalty to Best Western and hope you will stay with us on your next Sidney getaway. Looking forward to hearing from you, Warm Regards, Catherine Audet General Manager Best Western Plus Emerald Isle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
miketerkuile wrote a review 1 Sep
Victoria, Canada1 contribution
Excellent location for access to ferries or the airport. Outstanding staff and excellent access in the hotel for my wife who was in a cast. Despite not being able to access the restaurant due to renovations, there were plenty of restaurants close by within walking distance. We would definitely stay here again.
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Review collected in partnership with Best Western
Date of stay: August 2022
Value
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Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Catherine Audet, General Manager at Best Western Plus Emerald Isle Hotel
Responded 2 weeks ago
Dear miketerkuile, thank you for taking the time to share your delightful feedback; we are honored your selected the Best Western Plus Emerald Isle for your stay in beautiful Sidney-by-the-Sea. We certainly appreciate your kind words and will be sure to share them with our dedicated team; they take great pride in providing superior service to our valued guests. We look forward to welcoming you again very soon! Warm Regards, Catherine Audet General Manager Best Western Plus Emerald Isle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rdabca wrote a review Aug 2022
Red Deer, Canada165 contributions127 helpful votes
Our room in the annex building was quite comfortable and a good size. Lovely walk down the main street to the pier passing lots of interesting shops. Convenient drive to the airport. Gas station nearby. Only downside was the Grab and Go breakfast. Turning up at the beginning of the scheduled breakfast time, the staff did not seem to be prepared and the hot items were frozen solid. Not enough time to heat them in the provided waffle maker. Might have worked if a microwave was available.
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Date of stay: August 2022
Location
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Catherine Audet, General Manager at Best Western Plus Emerald Isle Hotel
Responded 4 weeks ago
Dear rdabca, thank you for taking the time to share your delightful feedback. We are very pleased that you had a comfortable stay at the Best Western Plus Emerald Isle. We are indeed conveniently located in the heart of Sidney, near all the shops, restaurants, the airport and waterfront. Thank you for your understanding and patience regarding our temporary continental breakfast; we currently do not offer waffles, but a variety of breakfast sandwiches, we can be warmed up with our microwaves or panini press. Thank you for your loyalty to Best Western; we look forward to having the privilege to welcome you back very soon! Kind Regards, Catherine Audet General Manager Best Western Plus Emerald Isle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arlene H wrote a review Aug 2022
Surrey, British Columbia, Canada33 contributions31 helpful votes
Very clean and modern room. Staff were friendly and professional! The breakfast was grab n go in lobby so not impressive! The location was perfect and only a few minute walk to the pier, lots to see and do in the area! The gym was well equipped and available. Would stay here again.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Nice to have free parking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Catherine Audet, General Manager at Best Western Plus Emerald Isle Hotel
Responded 4 weeks ago
Dear ArleneH537, thank you for taking the time to share your wonderful comments. We are honored your selected the Best Western Plus Emerald Isle for your stay in beautiful Sidney-by-the-Sea. We certainly appreciate your kind words and will be sure to share them with our dedicated team; they take great pride in providing superior service to our valued guests. Our on-site restaurant is indeed under renovations; in the meantime, we conveniently offering a complimentary continental breakfast. We look forward to welcome you again very soon! Warm Regards, Catherine Audet General Manager Best Western Plus Emerald Isle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
T S Park wrote a review Aug 2022
Whitehorse, Canada6 contributions1 helpful vote
My family stayed for a couple of nights - our room was clean and spacious, and our building was quiet. The fellow at the front desk was very friendly (he even remembered us when we saw him elsewhere away from the hotel) and helpful (when I asked for more face cloths). The restaurant is being renovated (which we weren't aware of till we arrived), but there were cold and re-heat options - though I prefer to sit in a restaurant with hot options.
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Review collected in partnership with Best Western
Date of stay: July 2022
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Catherine Audet, General Manager at Best Western Plus Emerald Isle Hotel
Responded 4 weeks ago
Dear parkit13, Thank you for your kind words. We are absolutely delighted you enjoyed your getaway in charming Sidney-by-the-Sea, and pleased our team, especially Kaelan, made your stay both pleasant and comfortable. Thank you kindly for sharing your critical feedback about our temporary continental breakfast; our full-service restaurant will reopen very soon and full American breakfast will be available for our guests again at discounted price. We appreciate your loyalty to Best Western and look forward to welcoming you again very soon! Warm Regards, Catherine Audet General Manager Best Western Plus Emerald Isle
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
f00tprints1982 wrote a review Jul 2022
Barrie, Canada1 contribution
We are a family of 5 and had a fabulous time in this suite. The bathroom set set up is ideal and works for multiple people. The bedroom area was perfect too. So much room for everyone to move around and get ready. Breakfast was perfect, cold and hot options.
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Catherine Audet, General Manager at Best Western Plus Emerald Isle Hotel
Responded 5 Jul 2022
Dear f00tprints1982, thank you for your lovely review. We are thrilled you and your family enjoyed a relaxing getaway in charming Sidney. Our suites are indeed ideal for larger party, with impressive square footage and convenient amenities ! We are looking forward to be your hosts again very soon. Kind Regards, Catherine Audet General Manager Best Western Plus Emerald Isle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jmfischer76 wrote a review Jul 2022
Starbuck, Canada1 contribution
We found this hotel to be lovely. Comfortable beds and great location. Only a short walk to the waterfront. Breakfast left much to be desired. I’m not sure if there was something better before Covid and maybe this is the result of the pandemic but the grab and go option was not too exciting. Other than that it was a great experience.
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Catherine Audet, General Manager at Best Western Plus Emerald Isle Hotel
Responded 5 Jul 2022
Dear jmfisher76, Thank you for taking the time to share your wonderful comments. We are absolutely delighted you enjoyed your getaway in charming Sidney-by-the-Sea, and pleased our team made your stay both pleasant and comfortable. Thank you kindly for sharing your critical feedback about continental grab & go breakfast; our full-service restaurant will reopen very soon and full American breakfast will be available for our guests again at discounted price. We appreciate your loyalty to Best Western and look forward to welcoming you again very soon. Warm Regards, Catherine Audet General Manager Best Western Plus Emerald Isle
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$157 - US$239 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Best Western Plus Emerald Isle Motor Inn
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictSidney
NUMBER OF ROOMS
65
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Frequently Asked Questions about Best Western Plus Emerald Isle Hotel
Which popular attractions are close to Best Western Plus Emerald Isle Hotel?
Nearby attractions include Beacon Park (0.2 km), Mary Winspear Centre (0.2 km), and Sidney Spit Marine Park (0.3 km).
What are some of the property amenities at Best Western Plus Emerald Isle Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Best Western Plus Emerald Isle Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Emerald Isle Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Best Western Plus Emerald Isle Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Emerald Isle Hotel?
Conveniently located restaurants include Sabhai Thai Restaurant Ltd, 3rd St Cafe, and Five and Dime.
Are there opportunities to exercise at Best Western Plus Emerald Isle Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Emerald Isle Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Best Western Plus Emerald Isle Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Best Western Plus Emerald Isle Hotel?
The staff speaks multiple languages, including English and French.
Does Best Western Plus Emerald Isle Hotel have any great views?
Yes, guests often enjoy the city view available here.