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Boulevard Zona Hotelera Playa Juanillo, Cap Cana, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!2021 Kickoff Sale
US$399
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Free cancellation until 27/01/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (10596)
360
Panoramas (21)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sanctuary Cap Cana
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Travellers' Choice
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana.
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Room & Suite (1,994)1,994
Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Airport transportation
Valet parking
Paid wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycle tours
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
Seating area
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
Spanish
Hotel links
Special Offer:2021 Kickoff Sale

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
14Restaurantswithin 1 km
2Attractionswithin 1 km
6,931Reviews1,642Q+A100Room tips
Traveller rating
  • 5,137
  • 1,111
  • 399
  • 159
  • 126
Time of year
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Popular mentions
regjr13 wrote a review Yesterday
Annapolis, Maryland210 contributions107 helpful votes
+1
This was our second time here in 3 months and just like the last time we extended our trip. We absolutely love everything about this place, from the staff (Adela - lobby bar; Happy Boy - pool concierge; Enolky - front desk castle; Carlos - main pool bar; Eddie - lobby love bar; Jauna - main pool bar back; Juan - entertainment; and Miguel (gym instructor and pool aerobics)) to the amazing food, to the beautifully manicured grounds. We are already planning to visit again in March. Sanctuary town is still not open but the food on the resort is some of the best at any all inclusive we’ve ever stayed at before. If you do eat lunch, the Blue Marlin is amazing and be sure to get the sancocho and the Dominican fried fish. The buffet for lunches and dinners - so many choices and great top tier preparation. When eating at the Steak House, be sure to get the platter for two. A little bit of a warning, try not to eat many appetizers before - it is a lot of food. If you want to walk on the beach, totally go to Juanillo Beach, just off of the castle side of the resort, it is a beautiful very long clean stretch of beach. The Sanctuary is a complete five star experience.
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Date of stay: December 2020Trip type: Travelled as a couple
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catmom49 wrote a review Feb 2020
North Royalton, Ohio4 contributions3 helpful votes
Hotel's Favourite
This resort was amazing. The entertainment team was excellent! The rooms are large and the view from our room was breathtaking. This is our second trip here and it was just as good if not better than the first. The drinks were good and the service was great! Can't wait to come back!
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Date of stay: February 2020Trip type: Travelled as a couple
3 Helpful votes
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Response from SanctuaryByPlaya, Director de Relaciones Públicas at Sanctuary Cap Cana
Responded 10 Feb 2020
Dear catmom49, Taiguey! Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sanctuary Cap Cana. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to have the pleasure of having you back home in the near future. Regards,
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Chris B wrote a review 15 Jan
Lakeville, Minnesota1 contribution
We visited Sanctuary Cap Cana for our 20th anniversary in December 2020. What a fantastic experience! From champagne in the room to a sign on the door wishing us a happy anniversary, our initial experience was second-to-none. Although COVID impact the availability of some of the amenities, the resort and staff followed safety protocols and helped ensure a safe stay. The food was wonderful, the grounds were beautifully maintained, and our room was very comfortable. But the staff put this resort over the top. Everyone was so friendly and welcoming. We have visited a number of resorts in the Caribbean, but this one beats them all. We will be back!
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Date of stay: December 2020
Location
Cleanliness
Service
Room Tip: Recommend rooms in the Castle building...private pool and bar
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jeffmo2021 wrote a review 15 Jan
Phoenix, Arizona1 contribution
We were nervous about traveling during the pandemic Sanctuary made this seem- less food was great service impeccable ambience unbelievable. Castle ocean front recommended Emilio and Juan Carlos fantastic
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Review collected in partnership with this hotel
Date of stay: January 2021
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Victoria wrote a review 14 Jan
Algonquin, Illinois5 contributions1 helpful vote
+1
Me and my fiancé came here Jan 2021 for our anniversary. It was a perfect place for a getaway and stress relieving atmosphere. Definitely a laid back vibe which we enjoyed. We spent our days relaxing in the pool or on the beach with a good drink in our hands! (Thanks, Carlos!) The activities were fun, although we wished there were more during the day. Food was overall very good. The Italian restaurant was THE BEST! We looked forward to the shows they planned every night, they were super entertaining. We took pictures by Alex on the resort and they turned out amazing. What we love most about Sanctuary was the staff; Fido always kept us smiling and was easy to find whenever we needed something Gasolina & Chocolate were super entertaining and kept the party goin! Johnathan the server was great and very attentive Super Yery greeted us every morning at breakfast with a mimosa and a huge smile, our favorite server by far! Carlos at the pool bar is the best! Super good drinks and handed us a water when we needed it Jesus the bartender made some of the best tasting shots we’ve had! We loved this place so much we even looked into getting married here, so we will definitely be back for our wedding! ❤️ Love this place and will recommend to all our family and friends Love, “John Cena” and “Cena Wife”
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Date of stay: January 2021Trip type: Travelled as a couple
1 Helpful vote
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PRICE RANGE
US$300 - US$550 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sanctuary cap cana hotel punta cana, sanctuary cap cana resort
FORMERLY KNOWN AS
Sanctuary Cap Cana By AlSol
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
324
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Frequently Asked Questions about Sanctuary Cap Cana
Which popular attractions are close to Sanctuary Cap Cana?
Nearby attractions include Juanillo Beach (0.8 km) and Beers of the World (0.09 km).
What are some of the property amenities at Sanctuary Cap Cana?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Sanctuary Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sanctuary Cap Cana?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sanctuary Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sanctuary Cap Cana?
Conveniently located restaurants include Blue Marlin, Little John, and The steak house.
Are there opportunities to exercise at Sanctuary Cap Cana?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Sanctuary Cap Cana have an airport shuttle?
Yes, Sanctuary Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sanctuary Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Sanctuary Cap Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Sanctuary Cap Cana have any great views?
Yes, guests often enjoy the ocean view available here.