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Noble Boutique Hotel

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Kryvyi Val St., 39, Lutsk 43000 Ukraine
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US$52
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Traveller (54)
Room & Suite (102)
Dining (29)

About

#2 of 8 hotels in Lutsk
Location
Cleanliness
Service
Value
Noble boutique hotel is modern, comfortable hotel with comfortable rooms in new art style. Central area of the city and the central shopping center " Lutsk" are nearby . Noble boutique hotel is a combination of unique design, convenient location, European standards of service and sincere сare for every guest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Banquet room
Baggage storage
Street parking
Wifi
Restaurant
Breakfast available
Wine / champagne
Meeting rooms
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Bottled water
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Russian, Ukrainian
28Reviews0Q+A3Room tips
Traveller rating
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Noble Black Q wrote a review Oct 2020
Kyiv (Kiev), Ukraine139 contributions114 helpful votes
Booked 2 Rooms for employees. In the Morning when ive arrived the hotel told them there is only 1 Room and they have to upgrade it for 2 People. Because I was not available for a call they’ve just paid and agreed. Later at 10.00 when I’ve called the hotel they agreed that there are 2 Bookings but I have to fix this issue with the online booking site. They can’t help with this! Now they don’t want refund me the money for the extra room for which I’ve paid. Horrible customer service.
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Date of stay: October 2020Trip type: Travelled on business
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Robem8 wrote a review Jan 2020
Stockholm, Sweden49 contributions9 helpful votes
The hotel was very clean and tidy. New and nice, even for EU standard. Breakfast was not top of the line. But selection meny was very good. Room was good and nice size. Thank you for a great stay in the area.
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Date of stay: January 2020Trip type: Travelled on business
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Nick from Norway wrote a review Aug 2019
Oslo, Norway23 contributions26 helpful votes
Practice what you preach Noble is very nice, and we enjoyed our stay very much. It is a very welcome addition to Lutsk as a whole, but it is apparent that they don't see many International tourists. It is not enough to look good - you have be good. A fine hotel experience is not about interior design, it is about providing a finer experience and more professional service than elsewhere. Noble is very expensive by Ukrainian standards and market themselves being a luxurious hotel and bar/restaurant. My family, friends, wife and I stayed at Noble for a whole week for my wedding. It was planned and booked well in advance, and the hotel was informed about the special occasion. We were even there a year in advance for planning. When booking, we kindly requested a group discount, upon which they offered us a 5% which was pointless compared to booking on Hotels.com. Upon check-in, the reception was always very nice by the way, my wife and I were given the smallest and least preferable room in the group. Strange, considering the hotel should have known we were the couple getting married. When we and the group asked about this later on, we were given the option to have an upgraded room for two nights, which we declined as it would be a hassle to move back and forth between rooms with a lot of luggage. They had simply not thought of it. Service, service, service... The word most frequently used by our group when staying at this hotel, more precisely, the lack of it! When we visited them a year in advance, we found the bar/restaurant superb and unique. But something had happened. They had changed most, if not all staff. They used to have a great bartender and chef. Now, many of the waiting staff are totally inexperienced and not English speaking. The elegance, the details, the fine dining experience and standard of service was gone. More importantly, the professionalism was gone. They were unattentive and unable to coordinate the simplest of orders, even when we were only four in a group. The food is very good and sometimes very well presented, but rarely were dishes delivered simultaneously. We saw other guests being prioritised and receiving meals before us even when they had ordered after us. We were served a dish or two at a time, some people in our party were given food while others weren't. Some finished eating while others haven't been given food. And side dishes were given separately, such as vegetables, and going cold before the main dishes were served. Very odd and frustrating. There was one professional waiter though, Andriy, who helped us a lot. But Andriy, please, change your shirt once in a while, and use a deodorant. So the days went - we enjoyed the beautiful hotel and used the bar/restaurant every day as it was a convenient and nice place for the group to meet, but the level of service was completely out of sync with the rest of the experience. Reception staff were very nice, but spoke limited English. Everyone was satisfied, but surprised how a nice hotel like this does not prioritise customer service and have trained staff. There were also some odd design choices, such as weird placements of TVs in the rooms, makeup mirrors being to high up, handicap entrance and ramp goes to a normal door and staircase while the main entrance has a handicap friendly door but no ramp. As with so many hotels, we were asked to save water by hanging towels on the rack if a change is not necessary. At Noble, all towels were changed every day regardless. Even half empty bottles of shampoo and barely used bars of soap. We were very happy with the cleanliness and tidying of the rooms. Please take this as constructive criticism Noble. We loved you and will see you again, but you need to train your staff! A little sign of attention is expected for a wedding couple. A wine bottle, a card in the room, a flower or simply a kind word goes a very long way and becomes memorable. This is what sets you apart for a luxurious experience. Customer service is king.
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Date of stay: July 2019Trip type: Travelled as a couple
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Dutchylabrador wrote a review Aug 2019
York, United Kingdom56 contributions9 helpful votes
The hotel is welcoming and in a good location within walking distance of the town centre where there are lots of bars and restaurants The rooms are compact but have everything you need. For English speaking visitors the language can be a barrier We found the evening restaurant service very slow and there were some misunderstandings probably due to language confusion. There is a garden terrace for outdoor eating and drinks with big umbrellas.
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Date of stay: June 2019Trip type: Travelled with family
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spainsports wrote a review Jul 2019
San Lorenzo de El Escorial, Spain30 contributions16 helpful votes
Lutsk isn't the most obvious destination in Ukraine for western European travellers but if you are here, then I would recommend this hotel. Very clean, airy rooms with new beds, good air-conditioning and well decorated. It fits the description of 'boutique'. Also centrally located. A big shout out to all the front desk staff, unfailingly helpful and pleasant with a good command of English. I thoroughly enjoyed my four-day stay here. Restaurant and bar prices are very reasonable (IMHO). Also very cheap was the hotel laundry service and clothes got returned within just a few hours even with normal (rather) than express service. The restaurant itself had a good menu to suit all tastes and even a few vegetarian options (not always common in Ukraine) although service was sometimes a bit eccentric e.g. courses didn't come in the expected order and sometimes all at once, although the service was quick. However, nothing than a small amount of man-management in this area couldn't solve :-)
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Date of stay: July 2019
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Trip type: Travelled on business
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PRICE RANGE
US$52 - US$67 (Based on Average Rates for a Standard Room)
LOCATION
UkraineVolyn OblastLutsk
NUMBER OF ROOMS
35
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Frequently Asked Questions about Noble Boutique Hotel
Which popular attractions are close to Noble Boutique Hotel?
Nearby attractions include Trinity Cathedral (0.2 km), Teatralnaya Square (0.3 km), and Medova Khata (0.3 km).
What are some of the property amenities at Noble Boutique Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Noble Boutique Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Noble Boutique Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Noble Boutique Hotel?
Conveniently located restaurants include Show Basilic, Bravy Shveyk, and Mr.Benedict Cafe.
Is Noble Boutique Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Lutsk.
Are any cleaning services offered at Noble Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Noble Boutique Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Noble Boutique Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Noble Boutique Hotel?
The staff speaks multiple languages, including English, Russian, and Ukrainian.
Is Noble Boutique Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.