We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotels.com
Booking.com
Expedia
Agoda.com
ZenHotels.com
Trip.com
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (457)
Room & Suite (200)
Dining (2)
Overview
43, rue Sainte-Ursule Old Québec, Quebec City, Quebec G1R 4E4 Canada See on map
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Concierge
Housekeeping
Free Parking
3 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,067)
Filter reviews
601 results
Traveller rating
166
244
108
51
32
Traveller type
Time of year
LanguageEnglish
More languages
166
244
108
51
32
Show reviews that mention
All reviews no elevator feu sacre nouvelle france old quebec valet parking brick wall narrow stairs within walking distance quaint hotel hot tub top floor old building electric fireplace excellent location bed was comfortable full kitchen small room
FilterEnglish
Updating list...
1 - 5 of 601 reviews
Reviewed 2 weeks ago

We tried to book this hotel over Christmas, through the hotel's own website, which did not provide us with confirmation (no email was sent), and when we called to confirm our booking, it was clear that he staff did not fully understand that I was...More

Date of stay: December 2018
Thank 247architecture
Reviewed 3 weeks ago via mobile

Front office clerk was nice. That’s about the only nice thing about this hotel. This is no more than a 2 star hotel with the price of a 4-star. We can hear people talking next door and above us. The room is extremely small The...More

Date of stay: December 2018
Thank MaxRoy
Response from Geneviève M, Guest Relations Manager at Hotel AcadiaResponded 2 weeks ago

Hello, Thank you for taking the time to send us your comments regarding your experience with us. We are sincerely sorry to learn that your stay was not up to your expectations. When you are not satisfied with an aspect of your room, our staff...More

Reviewed 3 weeks ago

In late July, 2018, my wife and I had booked several nights to stay at the Hotel Acadia in the old city of Quebec. On the morning when we were to travel there - we were at Moosehead Lake and preparing to drive to Quebec...More

Date of stay: August 2018
Thank Robert S
Response from Geneviève M, Guest Relations Manager at Hotel AcadiaResponded 3 weeks ago

Hello, Thank you very much for taking the time to send us your comments regarding your experience with us. We are extremely concerned regarding the issues encountered and we sincerely apologize for the way the situation was handled. We also assure you that the issues...More

Reviewed 12 December 2018 via mobile

Location is very convenient; close to most attractions, restaurants, and shops. It looked more modern in pictures, though. I didn’t realize how dated it is until I got there. It has narrow stairs with laundry bags and cleaning supplies in hallways. Bathroom didn’t have good...More

Date of stay: November 2018
Thank yumm2011
Response from Geneviève M, Guest Relations Manager at Hotel AcadiaResponded 12 December 2018

Hello, First of all, thank you for taking the time to review us on TripAdvisor. We are sorry to see that you are dissatisfied with our facilities and that your stay was not a success. When you are not satisfied with an aspect of your...More

Reviewed 3 November 2018

We stayed a couple of days in this hotel to visit Quebec. We booked there because we thought Acadia/Duisbourg was a boutique hotel... This hotel has at least 2 separate buldings, 300-400 meters away from each other in 2 different streets, e.g. Acadia with a...More

Date of stay: October 2018
Thank JFG_Voyageur
Response from Geneviève M, Guest Relations Manager at Hotel AcadiaResponded 6 November 2018

Hello, First of all, thank you for taking the time to leave us an opinion on your experience in our hotel. We are truly sorry to learn that your stay did not meet your expectations! We sincerely apologize for the customer service at the reception...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Air Conditioning
Concierge
Multilingual Staff
Non-Smoking Hotel
Pool
Beachfront
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Room types
Non-Smoking Rooms, Suites
Hotel class
Room types
Non-Smoking Rooms, Suites
Number of rooms
40
Price range
US$89 - US$252 (Based on Average Rates for a Standard Room)
Formerly known as
La Maison Acadienne
Also Known As
Acadia Hotel Quebec City
,
Acadia Quebec City
Location
Canada > Quebec > Quebec City
Hotel class
Room types
Non-Smoking Rooms, Suites
Number of rooms
40
Price range
US$89 - US$252 (Based on Average Rates for a Standard Room)
Formerly known as
La Maison Acadienne
Also Known As
Acadia Hotel Quebec City
,
Acadia Quebec City
Location
Canada > Quebec > Quebec City
Photos
Traveller (457)
Room & Suite (200)
Dining (2)
Pool & Beach (1)
Nearby
Nearby HotelsSee all 100 nearby hotels
Hotel Le Clos Saint-Louis
677 reviews
.10 km away
Le Manoir d'Auteuil
1,644 reviews
.10 km away
Maison du General
29 reviews
.11 km away
Le Champlain Hotel
2,545 reviews
.12 km away
Nearby RestaurantsSee all 1,655 nearby restaurants
Le Continental
1,413 reviews
.25 km away
Restaurant Le Saint-Amour
1,430 reviews
.03 km away
Polina Pizzeria
182 reviews
.17 km away
Bello Ristorante
1,248 reviews
.10 km away
Nearby AttractionsSee all 466 nearby attractions
Upper Town (Haute-Ville)
911 reviews
.21 km away
Musee des Ursulines de Quebec
239 reviews
.21 km away
Fontaine de Tourny
298 reviews
.28 km away
La Citadelle de Quebec
3,439 reviews
.21 km away
Questions & Answers
Ask a question
cdhutch1
18 August 2018|
AnswerShow all 7 answers
Response from hipster4 | Reviewed this property |
We stayed in that building. We were fine. We had a regular bathroom (nothing fancy) and a view of tthe street. It was on the second floor. I liked the location better than the other, though they are only 1 block apart.
0
Votes
152sharonac152
11 June 2018|
AnswerShow all 3 answers
Response from seanh715 | Reviewed this property |
The WiFi was acceptable.
1
Vote
ahmedatifurr
26 April 2017|
Answer
Response from TommyBernier1 | Property representative |
Hello Ahmed, Is your niece will be sleeping in the same bed as her parents, do you need an extra bed or will you bring a child bed of your own?
0
Votes
Google Translation
Room Tips
"French Only"
247architecture
2 weeks ago
Read review
"Make sure the hotel has a valid credit card or check to see if they will check on your card even before..."
F2355ZMroberts
3 weeks ago
Read review
"To avoid this hotel or hotels"
JFG_Voyageur
3 Nov 2018
Read review
"Call a cab if you arrive at the train station."
BarbaraD4495
24 Sep 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing